Secrets of a Powerful Apology

ApologyHave you ever noticed that the leaders you respect are also the ones that don’t hesitate to apologize? “I’m sorry …” “Oops, my misunderstanding …” They take full responsibility for what they hear and what they say. Understanding the secrets of a powerful apology and developing this all-important skill is required of everyone in any leadership role.

Since we are not mind readers and cannot control how someone listens, taking the time to clarify what others hear will reduce misunderstandings and conflicts. It requires learning the art of an apology to move everyone onto the same page, encourage everyone to share their ideas, and keep minds from straying when conflicts of opinions arise. Powerful authentic apologies also develop a positive work environment, trust and job satisfaction.

The Three Secrets

Honesty. When people always believe they are right, they can be difficult to work with. However, allowing your ego to get in the way of having a beneficial conversation often causes further misunderstandings and trouble. Apologize for not understanding and share the prep work you completed that may provide a different perspective. Take a step back and be emotionally unattached to the outcome during the conversation. Truly listen to build win-win results using persuasive listening skills. To learn these skills, contact Jeannette.

Respect. When others don’t apologize for their lack of preparation or late arrivals, we often feel disrespected. Many times they have armed themselves with a variety of excuses to elicit sympathy. Respect for others requires that you stop making excuses and simply apologize. Remember, your excuses will fall on deaf ears and are considered inauthentic. Respect for yourself and your team requires taking a stand.  First apologize for how others may interpret what you about to say; then, say it. For example, “I apologize upfront if someone doesn’t hear this as I intend. However, it’s important that everyone arrive at all meetings prepared and ready to go at the scheduled time. Any questions? “

Courage. Admitting a mistake or taking responsibility for a poorly completed assignment takes courage. First, apologize. Then, ask questions. The questions are not to defend what was done or not done. They are to clarify what you missed in the conversation and what was overlooked. Remember, 80% of any interaction is non-verbal; so, stay focused during these discussions and set aside any mental chatter that will distract you from truly listening and resolving the problem.

©Jeannette Seibly, 2017

What are you waiting for? In 10 days, Q1 will come to an end! The good news is there is still time to create a great 2017. The bad news is it’s not going to happen unless you take action, now! Contact Jeannette Seibly. She will provide you the insight required for you to move forward powerfully! The clock is ticking …

Learn how to brag. Share your successes and teach your team to do the same in a business savvy manner that will inspire others, build credibility and close the sale! Get your copy of, It’s Time to Brag! Business Edition

Jeannette Seibly has been a business advisor and executive coach for 24 years; along the way she’s guided the creation of three millionaires. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. She also has extensive experience getting everyone on the same page! Check out her website , or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

Rock the Boat for Better Results

flash-placeholderMaking a commitment to rock the boat in any company requires an ability to take a risk and handle the consequences. The challenges are, not everyone will agree with you; and, not everyone will support you, even if you are correct. So, it requires courage and confidence that your efforts will create better results.

It begs the question, “Why bother?”

If you’re not willing to rock the boat, who will? Many people behave like ostriches with their heads in the sand. Some excuses are, “I need to keep my job.” “It’s time for my performance appraisal.”  And, “It doesn’t bother me, so it shouldn’t bother you.”

The problem is, most ostriches eventually get bit … hard … in the proverbial butt … when the company is heavily fined for violations, a product is prematurely launched, an employee is hired without conducting proper due diligence or someone fails to speak up about health, safety or quality concerns.

It Takes Courage

It’s not a matter of IF, it’s a matter of WHEN the issue or problem can no longer be ignored. Many companies are so busy with the 30,000-foot-high-view they often overlook the legal, financial, or moral implications of their decisions. Or, business owners, boards, executives, and employees may make decisions based on their own financial, personal and professional interests, which may be detrimental to the company.

Rock the Boat the Right Way

Speaking up and having the willingness to take a stand is not easy. Remember, your commitment is to achieve better results and not be emotionally attached to what you believe the outcome should be. So, be prepared since the decision-makers may not listen to you, even with the right data. Don’t give up. But, keep in mind, while the squeaky wheel gets the most attention, some may attempt to sabotage these efforts if they their ego feels threatened.

1.Voice your concerns in a positive tone. Remember, some of the team members will be unwilling to change after a decision has been made or direction established. If you offer a conflicting opinion, you may be viewed as negative. So, no one listens to you. This will be cited as “the reason why they didn’t listen.”

A business owner had initial success with her business idea and was approved as a vendor by a major retailer. So, when she offered an idea to a different group, they quickly accepted it based on her recent success. The problem was the idea went against the organization’s mission statement. So, when someone rocked the boat by asking questions about a conflict of interest, they immediately labelled the “questioner” as being negative (whether or not the person was). The board continued to base its decisions on following their feelings about what they wanted to do and disregarded objective input. Eventually, the organization had to close its doors.

2.Brainstorm Solutions. Instead of believing you must already know the solution, brainstorm to create one. Be careful not to select the first idea or an idea that resonates with the team. Instead, take the time to have someone play “devil’s advocate.” By asking the right questions based on good business practices, you are able to uncover areas requiring objective data. The process overcomes reliance on someone’s overly optimistic point of view.

Examples:

  • “Have you seen this work before? When and where?”
  • “What were the circumstances — the same or different?”
  • “Why do you believe it will work here?”
  • “Who will be responsible for implementing it? Specifically, what is their experience?”
  • “When was the cost analysis done? How were the resources budgeted?”
  • Very important note! Remember, just because an idea or best practices worked in another company does not mean it will work well in your company.

3.Implementation. Even when an idea, plan or program is approved, the person responsible may not have the ability or the interest to executive it. Set up a meeting to talk with them: What has been done? What do they view as the next step? What, if anything, has stopped them from taking that action? Do not come across as accusatory, or they will get defensive and have a myriad of excuses. Rather, offer positive solutions that give everyone the opportunity to win.

A company director only had one more action to take for his team to get their bonuses. He had many excuses as to why he wouldn’t or couldn’t get it done. After sharing those reasons with his coach, she had him delegate that one activity to a key employee. As a result, the team celebrated with quarterly bonuses!

It’s important to note, when you choose to rock the boat, be aware that company policies or legal requirements may need to be addressed first. Talk with the right person (or people) to strategize how you can move forward before taking action.

©Jeannette Seibly, 2017

What are you waiting for? In 17 days, Q1 will come to an end! The good news is, there is still time to create a great 2017. The bad news is, it won’t happen unless you get into focused action. Contact Jeannette Seibly now. She will coach you on how to move forward faster to achieve your 2017 goals! The clock is ticking …

Learn how to brag. Share your successes and teach your team to do the same in a business savvy manner can inspire others, build credibility and close the sale! Get your copy of, It’s Time to Brag! Business Edition

Jeannette Seibly has been a business advisor and executive coach for 24 years; along the way she’s guided the creation of three millionaires. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. She also has extensive experience helping others make the right decisions. Check out her website , or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

Do You Sound Like a Great Boss?

communication skillsToo often words come out of our mouths that we vowed we would never say. And, to make matters worse, our tone sounds harsh or critical. Believe it or not, as bosses, we often sound like our parents did when growing up. Imagine sounding like our critical parents when we speak to our employees. Yikes!

Stop sounding like a critical parent to your adult employees.

Why is this Important?

Employees leave their employers because of their boss! It’s the #1 reason employees seek other opportunities. They may tell their former employers it’s due to lack of pay, bennies, immediate opportunities and other perks. In truth, it’s actually about lack of respect, tone of voice, words used, promises not kept, and promotions that never happened. Rightly or wrongly, they blame the boss!

Good News – Bad News

First, the Good News. Yes, you can do this! Before receiving that coveted promotion or job (or immediately after), develop the right supervisory communication skills. Becoming a great boss is developed through taking responsibility for your attitudes, beliefs, and communication abilities. It helps you to elicit the best from your employees, boss, vendors and clients!

Second, the Bad News (best to get this out of the way early in the article). You may not have the interest in becoming a great boss. In that case, it won’t matter how much training and development is provided, you will fail to use it! Instead, find other positions without people management responsibilities at the pay scale you desire now. Otherwise, you will eventually find yourself unemployable. (Don’t forget, to excel in most professions, you will still need to develop great communication skills.)

9 Ways to Sound like a Great Boss

1.It’s an Inside Job. It requires being responsible for and setting aside your inner judgments and beliefs of how people should think, act, talk, dress … ad nauseam. Remember, simply using the right words or jargon will not prevent others from “hearing” what you really believe or think about them (think, over 80% of communication is non-verbal)!

2.Influence. Instead of telling others what to do, how to do it, and using a commanding tone of instruction, learn to influence others. Engage them by sharing the bigger picture, and allow them to handle the details without being micro-managed.

3.Listen! Develop a positive attitude and authentic belief that others have great solutions! Listen and learn from others’ ideas, incorporate them, and give each person credit!

4.Treat People Right. Treat people with respect by developing “boss smarts.” Hang around other managers that have a great track record of interacting well with their employees. Take away insights that will work for you and help you respect others. (Hint, understand you will never be just like them!)

5.Understand Your People. Use qualified assessment tools to understand “why” employees do what they do. They provide incredibly accurate insights and turn you into a laser-like coach that your employees value. Understanding your people will have them enjoy coming to work each day!

6.Understand Your Style. Use qualified assessment and 360-degree feedback tools to help understand your style now that you are a manager. Review the feedback with your coach, mentor and employees to uncover actual strengths and weaknesses, and develop methods to help you become a more effective boss. (Most important: never hold their comments against them.)

7.Word Choice. The words and tone of voice of you use tell a much deeper story than you are aware of. Work with an experienced executive coach or licensed therapist to role-play your choice of words in upcoming situations, and how to talk with others when describing challenges and opportunities. Your tone of voice will naturally change as you become a more confident communicator.

8.Journal for Clarity. This is a great way to see, in black and white, your thoughts about people and/or situations. It gives you a chance to work through complex issues in a more objective and helpful manner. Then, shred. NEVER send a letter spewing your upsets no matter how justified you believe you are.

9.Confidence. Often, your inner-most and deepest fear is that you are fraud and everyone is going to find out. To awaken a natural confidence, get the book, It’s Time to Brag! Business Edition, and do the work. Remember, there are no shortcuts!

Being a great boss requires an awareness of how your beliefs, words and tone of voice impact others. Using the above techniques will help you communicate in a manner that elicits the best from your employees and others.

©Jeannette Seibly, 2017

What are you waiting for? In less than 30 days, Q1 will come to an end! The good news is, there is still time to create a great 2017. The bad news is, it won’t happen unless you get into focused action. Contact Jeannette Seibly now. She will coach you on how to move forward faster to achieve your 2017 goals! The clock is ticking … contact her now.

Why is it important to learn how to brag? Sharing your successes and teaching your team to do the same in a business savvy manner can inspire others, build credibility and close the sale! Get your copy of, It’s Time to Brag! Business Edition

Jeannette Seibly has been a business advisor and executive coach for 24 years; along the way she’s guided the creation of three millionaires. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. She also has extensive experience developing great bosses! Check out her website , or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

Are You a Cocky Leader?

Cocky LederRecently a colleague attempted to work with a vendor that just couldn’t and/or wouldn’t respond in a timely manner. He wouldn’t hear from the vendor for weeks, and then, out of the blue, they would send the information requested. When he “fired” the potential vendor, they wrote back saying, “we didn’t need the opportunity — our business is doing extremely well!”

Confident leaders inspire others to work smarter, share ideas and work in a win-win-win manner. They attract other like-minded people who want to work with them. Unfortunately, when leaders become over-confident, particularly after a big sale, completion of a project, or winning a promotion, they can become cocky. When their egos get in the way, others stop following them. Their influence is diminished and their career or business falters — sometimes for a very long time.

Be the Leader Others Want to Follow

Be Present. Wearing your Bluetooth as jewelry, watching your newsfeed on your cell, or playing games on your electronic gadgets during meetings (one-on-one or groups) is verboten! Instead, listen to others, encourage the exchange of ideas and incorporate others’ opinions to develop a better product, service, presentation or system.

Inspire. Cocky leaders often feel entitled and allow their egos to get in the way of common courtesies. They fail to inspire others. Get back to your everyday work activities as soon as possible! Failing to follow-up or follow-through on texts, emails and phone calls, or fulfill promises, will hurt your reputation now and in the future. Enjoy the great feelings of your win right now and humbly respond to others in a respectful way.

Be Respectful. Many well-respected business owners, executives, entrepreneurs and presidents of not-for-profits are more humble than egotistical. They learned long ago (and sometimes the hard way) that being a cocky leader could, and often did, come back to haunt them. The key is balancing your ego with being humble and showing respect to one and all.

Have Compassion. Many times up and coming leaders do not have compassion for others. Learn to dial up your awareness and compassion, while dialing down your ego.  Volunteer to work for not-for-profit organizations as a “worker” in addition to serving on their Boards.

Check Your Ego at the Door. No one is so special that they cannot be replaced! Remember, every business goes through cycles of up’s and down’s. Keep your teams working with you and for you – share the spotlight.

Acknowledge Others. Learn how to lead others by acknowledging their efforts and brag about them too! Also, accept their congratulations to you graciously.

Brag! Learn how to share your “wins” in a business savvy way. And, teach your team how to do the same. It’s a very important skill that can be developed. Take the time to complete the five amazing steps in, “It’s Time to Brag! Business Edition.”

By developing these skills, you will be the leader others want to follow.

©Jeannette Seibly, 2017

Believe it or not there is still time to create a powerful 2017. Contact Jeannette Seibly and she will guide you through an amazing exercise designed to complete 2016 and move forward faster to achieve your 2017 goals! The clock is ticking … contact her now.

Why is it important to learn how to brag? Sharing your successes and teaching your team to do the same in a business savvy manner can inspire others, build credibility and close the sale! Get your copy of, It’s Time to Brag! Business Edition

Jeannette Seibly has been a business advisor and executive coach for 24 years; along the way she’s guided the creation of three millionaires. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. She also has extensive experience working with cocky leaders! Check out her website , or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

Put Down the Gadgets! They Are Losing You Money and Time!

cell phoneHave you ever seen or experienced this?

A salesperson says, “Please tell me about your company” and the prospect excitedly starts talking. After about 1 minute, the sales rep starts playing with his tablet (later he said it was to find the company’s website – he should have done that before the meeting). After about 3 minutes, the prospect got up and walked out the door. It took the sales rep a few minutes to realize that the prospective 6-figure sale had just walked out the door too, never to return.

This article isn’t a slam against cell phones or other electronic gadgets! I love mine! They help us work faster and smarter. However, there is a time and place for them. Rarely is the time or place during a business network or sales meeting! The above story cost the company over 6-figures in revenues and the sales person his commission. This is not a rare occurrence for sales people in today’s high tech world!

Buyers rarely forget that your cell phone was more important than them!

What Did You Really Lose?

Money Lost? While it can be difficult to calculate sales that never happen, add up the known revenues from the potential sale, and the loss of company reputation and future opportunities to get a ball-park figure.

Time Lost? Many sales people, consultants, business owners and executives are unaware that their cell phone etiquette or Bluetooth is also costing them time. Their failure to listen to the promises they make causes failure to follow-up and follow-through. These are often the primary reasons prospects fail to buy! Relying on repeated calls and emails to prospects take time and rarely result in a sale. The time and opportunities lost cannot be recovered.

Trust Lost? We have a myriad of excuses as to why the phone (or other gadgets) is an integral part of how we conduct business. A popular one is, “I may need to take a call from an important client.” This tell your prospects they aren’t that important. It is not a way to build a trusting relationship.

Listening Generates Money and Saves Time!

No one wants to work that hard to be heard!

The truth is it’s rare to be able to sell anything if you’re not listening and instead are absorbed in watching the newsfeed scroll on your gadget!

Be Present. This means putting away anything that is a distraction; your phone, paper to doodle, etc.

Listen. The fact is many humans are poor listeners. Younger people falsely believe listening is simply absorbing information and regurgitating it back out when needed, like their electronic gadgets do. Listening is actually 80% more than that! Hearing the words is important. Watching nonverbal cues and becoming aware of the unspoken concerns provide 80% of the information required for a positive and profitable difference!

I had a similar experience when meeting with a prospective vendor. She literally kept looking at her watch every few minutes. When she would catch me catching her glances, she would explain she didn’t want to be late for her next meeting! Needless to say, I did not want to work that hard to be heard!

Careful Note Taking. Many gadget users rely on the excuse, “I’m taking notes.” Ironically, only your younger millennials could honestly use that excuse. They are as proficient using electronics as a trained court stenographer is when recording testimony. The rest of us are too busy hunting and pecking to find the right letter on the keyboard on such a small gadget! We miss out on so much due to our lack of concentration! Use paper! Only write down selective information (you should have already read their company website and social media feeds). It works every time!

Listen to Learn. You cannot close a sale if there isn’t an issue or challenge the prospect wants and needs to have handled. Uncovering this information requires listening and probing to find it. If you don’t master this skill, you will always be on the hunt to find your next customer, without a lot of success.

Get Real! Relying on practiced responses and company rhetoric is a turn-off! Everyone knows you are not really listening! Practice listening everyday with family, co-workers and bosses to become a more competent listener!

Excuses Be Gone! Responding to someone’s comment about putting away your gadgets, “I’m an adult. I should be able to do what I want, when I want, if I want” rarely works! (I know it is hard to believe, but, I did not make this one up!) Remember, one of the reasons 90% of entrepreneurs fail and salespeople have to prospect a lot is due to their failure to connect with others. Consider, think about your teammates and family — they are counting on you to close sales too!

I’m not blaming gadgets for everything! They help us to work smarter! Find information faster. And, initially connect easier. However, they are costing businesses time and money! Put them away during meetings! (Hint: Your emails, texts and newsfeeds will still be available later!) Your paycheck and career opportunities will thank you!  And, so will your family!

©Jeannette Seibly, 2017

Believe it or not there is still time to create a powerful 2017. Contact Jeannette Seibly  She will guide you through an amazing exercise designed to complete 2016 and move forward faster to achieve your 2017 goals!

Why is it important to learn how to brag? Being aware of your successes helps you take actions consistent with your commitment to achieve amazing results! Get your copy of, It’s Time to Brag! Business Edition

Jeannette Seibly has been a business advisor and executive coach for 24 years; along the way she’s guided the creation of three millionaires. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. Check out her website , or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

When You Fail, Admit It!

images1ZK0WIONIt’s hard to admit when you make mistakes; particularly when you believe others may want to use them against you. When you are able to acknowledge you’re not perfect or that you don’t know everything, others find you easier to work with and are more forgiving when you do make mistakes.

The value of admitting you’ve made mistakes is you can share what you’ve learned from them. Shrugging off mistakes as no big deal and coming up with a myriad of excuses as to why they happen diminishes your credibility as a leader.

Mistakes Are Learning Opportunities

Tell It Like It Is. By reviewing what specifically worked and what didn’t work, you can easily determine what actually happened. Accept what is and refrain from spinning the mistakes to make you look better. Share with the team to open up the conversation about what to do differently and to brainstorm new solutions.

Mistakes Made by Others. Everyone makes mistakes. As a leader, it’s important that you help others learn from the mistakes they make. They are more apt to want to learn from you if you can share mistakes that mirror the ones they made.

Keep Making the Same Mistakes. This is usually a sign you need to reevaluate your career choice. When you keep making the same or similar mistakes, you may not be in the right career or you may need to modify your job responsibilities. Do it now before your career is sidelined or your job opportunities have diminished. (See, It’s Time to Brag! Career Edition)

©Jeannette Seibly, 2016

Ready to create a powerful 2017? It’s not too late! Contact Jeannette Seibly  She will guide you through an amazing exercise designed to complete 2016 and move forward faster for a great 2017!

Why is it important to learn how to brag? Being aware of your successes helps you take actions consistent with your commitment to achieve amazing results! Get your copy of, It’s Time to Brag! Business Edition

Jeannette Seibly has been a business advisor and executive coach for 24 years; along the way she’s guided the creation of three millionaires. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. Check out her website , or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

Expand. Celebrate. Believe.

imagesAJ1ZXBT0For an amazing 2017, it’s important to expand your mindset, celebrate along the way, and believe you can achieve the results for the goals you’ve created, now.

Great places to start:

*Believe you can, particularly when you’re outside your comfort zone and areas of knowledge.

*Learn to listen past the filter of what people are saying and get to the facts.

*Trust your team and the process that you and your team will achieve the goals.

Last week we addressed three hidden truths for what we need to do to stay in action, Are You Organized for Success in 2017?  This week we will delve into the final 3 hidden truths that normally distract a team and have them remain stuck, refer to, Your 2017 Goals are Meant to be Achieved.

Believe in Yourself and Your Team!

Expand. If you keep doing what you’ve done, you’ll keep getting more of the same. The secret is, build on the foundation that is already working because it’s easier for everyone (including employees, vendors and customers) to accept incremental changes. This is how you improve your sales, customer service satisfaction, employee engagement, and the bottom line. Remember, just because others have deemed something as a “Best Practice” doesn’t mean it will work well in your company! Use an outside facilitator to help expand the team’s mindset and learn how to truly brainstorm for solutions. Moving past your team’s inherent fears will expand what is possible.

Celebrate! There will be up’s and down’s and bump’s along the way toward achieving any goal. Focus on successes and learn from mistakes. Acknowledge and celebrate all achievements, big and small. Don’t forget to update your brag factors!

Believe! In yourself, your team, your goals and the process of getting there! This is your number one intention for the year! Building a healthy team requires they learn how to take initiatives to find the resources needed. Believing in and encouraging each team member to take responsibility for achieving the intended results will develop their inner confidence. Your commitment and belief in yourself and your team, along with focused action steps, will provide you an amazing 2017!

©Jeannette Seibly, 2017

Ready? Create a powerful 2017. Contact Jeannette Seibly She will guide you through an amazing exercise designed to complete 2016 and prepare you for a great 2017! One client sold her company for $.5M by completing the exercise yearly, prior to the sale!

Why is it important to learn how to brag? Being aware of your successes helps you take actions consistent with your commitment to achieve amazing results! Get your copy of, It’s Time to Brag! Business Edition today.

Jeannette Seibly is an international, award-winning business advisor. During the past 24 years, she has guided the creation of three millionaires and achieved million-dollar results for more than 25 companies. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. Check out her website, or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

Are You Organized for Success in 2017?

sample-3Too often we are not organized for success when we create goals and focused-action plans. We fail to take into account our interactions with others, our current habits and our ability to see beyond what we believe to be true. It’s common for people to be unaware of the attitudes and behaviors that stop them from making progress. This week we are going to blast past the hidden walls that stop us, and move forward.

Last week we addressed the first three hidden truths for why we’re stopped, 2017 Goals – Has Your Motivation Already Disappeared? This week we will delve into the next 3 of the 9 hidden truths to keep you moving forward, refer to, Your 2017 Goals are Meant to be Achieved.

Get Real!

Forgive. Forgiveness is for you, not them. It gets you back in action and moving forward again. The first step is to set aside your mental monologue and forgive yourself for what you said you would do and haven’t done, and things you’ve said and didn’t mean. Second, clean up any misunderstandings directly with the person, team or boss. Remember, your perceptions about them aren’t always right. Attempting to be a mind-reader rarely works about why they did what they did or said what they said. Now you’re ready to take the next focused-action step. By having cleared the disabling little voice in your head and resolved what needs to be done, you’ll be amazed by your renewed energy and your results from these efforts!

Get a Coach. It’s a fact that successful people hire coaches! (Think, Michael Jordan) However, many people are uncoachable; and, as a result, too many fail simply because they refuse to be told what to do! This “you can’t tell me what to do” filter that they listen through has caused many unnecessary project failures, business closings, lost sales, bankruptcies, and other business challenges. When you find yourself falling into this trap of “I already know that”, or “I’ve already done that” STOP! Creating solutions with the same attitude that created the problem will provide no new results! Instead, listen! Ask questions for clarification. New ideas (usually previously unimaginable) will percolate now since you are no longer being resistant! Update your focused-action plan after reviewing with your coach to ensure you and the team didn’t inadvertently create a bright shiny object that will distract everyone! Don’t change the goal! (For a strategic and confidential conversation, contact Jeannette Seibly.)

Organize. Your personal habits will impact your ability to organize your work space and manage the team’s activities effectively. Poor habits will impede achieving your intended results! Several poor habits are failing to: follow-up and follow-through on items that need to be done; manage the team’s results in a way they find value; schedule time to have conversations that make a positive difference; and conduct effective meetings where everyone is heard (to name a few). If you find yourself (or your team) putting off doing what needs to be done, schedule 20 minutes of uninterrupted focused action and see how much progress is made! The key is, focus, organize and take the right steps by scheduling work activities, conversations and consistent reviews with the team and, ever more importantly, honor them.

Next week, stay tune for the last 3 hidden truths that are often overlooked.

©Jeannette Seibly, 2017

Ready? Create a powerful 2017. Contact Jeannette Seibly She will guide you through an amazing exercise designed to complete 2016 and prepare you for a great 2017! One client sold her company for $.5M by completing the exercise yearly, prior to the sale!

Why is it important to learn how to brag? Being aware of your successes helps you take actions consistent with your commitment to achieve amazing results! Get your copy of, It’s Time to Brag! Business Edition today.

Jeannette Seibly is an international, award-winning business advisor. During the past 24 years, she has guided the creation of three millionaires and achieved million-dollar results for more than 25 companies. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. Check out her website, or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition.

2017 Goals – Has Your Motivation Already Disappeared?

When unforeseen work challenges take priority, personal issues need to be handled or the boss kyboshed the resources, it’s common for people to lose their motivation and become overwhelmed with all there is to do. Although, we are only a couple of weeks into the year, this is NOT the time to ignore your 2017 goals. This IS the time to get in action.

Last week we addressed the basics of goal-setting and focused-action plans, 2017 – Will it Be Different This Year? This week we will delve into the first 3 of the 9 hidden truths outlined in the original article, Your 2017 Goals are Meant to be Achieved.

Get in Action!

Motivate. What’s your motivation to complete your goals? (Is it your own goal? Is it a goal given to you by your boss that you really don’t want to do? Is it overwhelming?) Initially, you were excited and enthusiast about reaching your goal and attaining the outcome. Now, there is probably some hesitation, or the goals have been placed on the backburner. Take a moment and visualize the end result. Create a visual picture and motivational quotes to share with the team. Stay in communication with each other and talk out any concerns. Remember the old quote, “Where there is a will, there is a way!” When the internal chatter begins, don’t buy into it! In my newest book, It’s Time to Brag! Business Edition, Chapter 14, there are easy exercises for you and your team to use that will you keep in action. Take one step at a time. You will get there!

Pursue. Most plans do not work out as originally written or designed without some deviation along the way. And, while every group has its nay-sayer, some are more covert than others. Get them talking out loud and upfront. While people may love playing devil’s advocate, they need to be part of the solution and help solidify the best course of action. Remember, there will be natural disappointments, mistakes and failures along the way. Instead of blaming each other or the economy or your boss, stop pointing fingers and take the time to  objectively review “what worked?” and “what didn’t work?” (See, 5 Simple Steps to Improve Your Results) Now, and only now, it’s time to brainstorm new solutions to the obstacle(s). Create a checklist and deadlines for what needs to be done. Don’t forget to complete all steps you have previously overlooked.

Trust.  It takes time to develop trust, particularly, with a new team. By staying focused on creating solutions and working out issues along the way, trust is developed. Building trust rarely happens when someone is sniping or attempting to play therapist! There will be times that action steps and outcomes just don’t look right, and intended results are not happening. Talk it out with your team by using the “what worked?” and “what didn’t work?” process (See, 5 Simple Steps to Improve Your Results). To get back on track, delegate to each person’s strengths and take baby steps. It’s important to repeat, trust is developed over time and by how well the team handles its challenges, regardless of how many setbacks you have.

Your 2017 goals are meant to be achieved! Pay attention to the motivation for the goal, understand there will be challenges, and learn to trust the process and each other along the way — these will keep everyone moving forward. Remember, there are no shortcuts!

Next week, stay tune for the next 3 hidden truths that are often overlooked.

©Jeannette Seibly, 2017

Ready? Create a powerful 2017. Contact Jeannette Seibly She will guide you through an amazing exercise designed to complete 2016 and prepare you for a great 2017! One client sold her company for $.5M by completing the exercise yearly, prior to the sale!

Why is it important to learn how to brag? Being aware of your successes helps you take actions consistent with your commitment to achieve amazing results! Get your copy of, It’s Time to Brag! Business Edition today

Jeannette Seibly is an international, award-winning business advisor. During the past 24 years, she has guided the creation of three millionaires and achieved million-dollar results for more than 25 companies. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. Check out her website, or contact Jeannette for a free, confidential conversation. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition

2017 — Will it Be Different This Year?

Realistically … which of these three options would most likely predict your results in 2017?

#1 – Took the initiative and did the work required – including physical, mental and spiritual work – to celebrate amazing results,

#2 – Took some actions, watched others take actions and hoped for similar results, or

#3 – On December 31, 2017, asked yourself and your team, “What the heck happened?”

Last week we addressed 3 basics for goal setting and 9 hidden truths that are often overlooked (Your 2017 Goals are Meant to be Achieved http://wp.me/p2POui-11A). In this article, we will delve further into the basics of goal setting. Without incorporating these basics into the goal-setting and action-taking processes, you and your team will default into #3 listed above!

First Basic — Make Your Written Goals Specific

Create Your Team. You cannot go it alone! Ask the right people (people that have an interest or will be impacted by the goal) to join. Keep the group small and manageable, while ensuring they are committed to achieving the end results. Don’t forget to provide ongoing training on how to conduct effective meetings, and how to effectively work with and through each other to achieve intended results.

Complete 2016. It may feel easier to ignore what happened during 2016! (Especially, if you weren’t happy with the results.) However, objectively reviewing successes and failures opens up new possibilities. Review 2016. What worked? What didn’t work? Then, acknowledge each person for their contributions. (See, 5 Simple Steps to Improve Your Results, http://ow.ly/1KEG305HHpt)

Brainstorm. Now, and only now, it’s time to truly brainstorm. Write down (or electronically capture) all ideas by asking each and every person to share! Include everyone’s thoughts and don’t quickly latch onto the first or second idea that appears to be “the one.” Also, do not succumb to an idea due to someone’s position in the company or because they are the loudest.

Write the Goals. By looking at your goals in black and white, it’s easier for everyone to make adjustments, fine-tune and double check numbers. Keep the goal simple and smart, and no longer than 20 words. This process engages everyone and has them on the same page.

Be Specific. Declare numeric results, and establish milestones and deadlines to reinforce goals.

Times 10. Take the numeric result and multiply it by 10. For example, if you wish to achieve $1MM, multiply it by 10 to equal $10MM. Why? The brainpower of your team is now engaged in, how are we going to accomplish that?

Cut in Half. Now, cut the milestones and deadlines in half. For example, if the deadline is December 31, 2017, it now becomes June 30, 2017. This exercise has everyone engaged to find the resources, communicate with others and focus on progressing forward now!

Second Basic – Take Focused-Action Steps

Focused-Action Steps. With the real goal and true deadline established, start with the end result and work backwards to create a timeline for focused action steps. This will help you see every critical stage required to accomplish your goal.

24 Hours Later. Setup your timeline, schedule conversations and take at least one action now! If you put off doing this important step, it will only create procrastination, send off the team chasing shiny-objects and leave everyone frustrated. Stay focused and in focused-action!

Third Basic – Track Your Progress

Manage and Track Progress. Design simple motivational visuals and communication methods to keep everyone on the same page and in focused-action. Review current results each day (week, month and quarter) to ensure everyone is on track. Ask the right questions when stuck, “What needs to happen right now? Why does it need to be done that way? How will it support our intention? How can we help each other move forward?”

Celebrate! Celebrate all victories, large and small.

Do not change the goal to fit the actions taken! Let me repeat this very important point, do not change the goal to fit the actions taken! If you change the goal, this easy way out will not provide the intended results and is counter-productive for developing a healthy high-functioning team. (See #2 in the beginning.) When you and the team go off-track, contact the boss or coach for objective insights to get back on the right track. Do it now.

Brag! Share new brag factors reflecting your achievements. These remind everyone of the progress being made and keep everyone engaged. It’s Time to Brag! Business Edition (http://BizSavvyBrag.com)

Following these 3 basics for goal setting will give keep you in action pursuing your intended results.

Next week, stay tune for how to effectively handle the 9 hidden truths that are often overlooked.

©Jeannette Seibly, 2017

Ready? Create a powerful 2017. Contact Jeannette Seibly @ http://SeibCo.com/contact  She will guide you through an amazing exercise designed to complete 2016 and prepare you for a great 2017! One client sold her company for $.5M by completing the exercise yearly, prior to the sale!

Why is it important to learn how to brag? Being aware of your successes helps you take actions consistent with your commitment to achieve amazing results! Get your copy of, It’s Time to Brag! Business Edition today: http://BizSavvyBrag.com.

Jeannette Seibly is an international, award-winning business advisor. During the past 24 years, she has guided the creation of three millionaires and achieved million-dollar results for more than 25 companies. She is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. Check out her website, http://SeibCo.com , or contact Jeannette for a free, confidential conversation at http://SeibCo.com/contact. Remember to get your copy of her 5th and newest book, It’s Time to Brag! Business Edition: http://BizSavvyBrag.com.