How to Stop Struggling to Be an Effective Communicator

effective communicatorHave you ever noticed words coming out of your mouth that you vowed you would never say? To make matters worse, your tone sounds harsh or critical. Believe it or not, we often sound like our parents did when we were growing up. Imagine sounding like a critical parent when you’re speaking to your boss or teammates. Yikes!

Why Is Communication So Important?

When you fail to produce intended results and develop good working relationships, it is due to a poor communication style. Lack of respect, tone of voice, words used, and promises not kept (to name a few) hurt your effectiveness.

Instead of blaming others, take time to learn how to become an effective communicator.

8 Traits to Become a Savvy Communicator

  1. Change Beliefs. You must set aside your judgments and beliefs about how people should think, act, talk, dress … ad nauseam. Remember, simply using the right words or jargon will not prevent others from “hearing” what you believe or think about them (over 80 percent of communication is non-verbal!).
  2. Learn to Influence.  Instead of telling others what to do and stating how things “should” be done, ask for their input. Engage all team members by sharing the bigger picture. Now, allow them to handle the details on a project without micromanaging.
  3. Listen to Learn! Develop a positive attitude and authentic belief that others have great solutions! (Really, they do!) Listen and learn from them and incorporate their ideas. Give each person bragging credits.
  4. Treat People Right. Treat people with respect by listening and valuing them. Hang around effective communicators to learn how they do it. Take away insights that will encourage you to become an effective communicator. (Hint: Understand you will never communicate just like them!)
  5. Understand Your Style. Use qualified assessment tools to understand “why” you talk and work well with some people and not others. Armed with accurate insights into your thinking and behavior styles, work with a coach to improve your communication effectiveness with anyone, anywhere at any time.
  6. Pay Attention to Tone and Word Choices. The words and tone of voice you use tell a much deeper story than you may realize. Work with an experienced executive coach or licensed therapist to role-play any past and upcoming complex situations. These sessions can guide you on how and what to improve. As you become a more confident communicator, your style will naturally improve.
  7. Journal for Clarity. This is a great way to see, in black and white, your thoughts about people and/or situations. It gives you a chance to work through complex issues faster. Then, shred. NEVER send a letter spewing your upsets, no matter how justified you believe you are.
  8. Develop Confidence. Often, your innermost and deepest fear is that you are a fraud and everyone is going to find out. To awaken your “inner communicator talent,” get the book It’s Time to Brag! Business Edition, and complete the five steps to effectively communicate with confidence. Remember, there are no shortcuts!

Become an effective communicator by developing these 8 traits and enjoy the results!

©Jeannette Seibly, 2017-2019

Jeannette Seibly has been an award-winning champion for people and results for the past 26 years. She has guided bosses and teams to excel in using powerful communication tools.  Contact Jeannette today for straight talk with dynamic results.

Run more effective meetings by managing this #1 challenge:

How to Be a Great Boss and NOT Steamroll Your Team


  • -Do you fail to listen and interrupt your team members constantly?
  • -Do you ignore others’ opinions when trying to brainstorm solutions?
  • -Do you fail to coordinate with others and consider your impact on them?
  • -Do you fail to build alignment to get everyone on the same page?

If you answered yes, you probably consider yourself a results producer and expect others to overlook your steamroller approach. Consider this story.

Joelle was looking forward to working with her new boss, Jake. During the interview, Jake asked all the right questions and said all the right things. When Joelle asked good basic questions, he appeared to listen to her by nodding his head.  She was excited to accept the job offer. However, Joelle had failed to deep dive into Jake’s expectations and management style.  

At the very first team meeting, Joelle experienced Jake’s true style as a boss…a steamroller.  During the two hour meeting, he ignored others’ ideas. When he allowed others to speak, he vetoed them or talked over them or talked as if they hadn’t spoken. He acted like he knew the right way to do everything.

 After the meeting finally ended, Joelle was exhausted. She asked one of her new team members, Jon if Jake was having a bad day. Jon shrugged his shoulders and said, “Its Jake’s normal style. At least he wasn’t yelling and blaming us for the current challenges we’re facing.”

Joelle immediately texted the recruiter and told him to find her another job pronto! She wasn’t going to work for a steamroller.

Steamrollers are considered results producers who know how to get the job done. However, they also are considered pushy people who go to great lengths to get what they want when they want it. They have the need to prove they are right about everything.

The real challenge for a steamroller boss is to learn how to reduce team frustration caused by their steamroller approach.

Managing Your Steamrolling Style

Know Thyself. If you’re a steamroller, it’s important to know why. Use objective data from scientifically validated job fit assessments. This tool allows you to discover your natural style and why teams react towards you the way they do. As a company president once stated, “There will always be breakdowns with team members. Knowing ahead of time what can happen and how to address it allows me to sleep better at night.”

Art of Talking It Out. Not listening and being a “know-it-all” hinder your teams from being top results-producers. When talking with others, it’s important for you to ask questions and listen to their responses. Build on these ideas and deep dive to ensure you understand the meaning of their comments. Be fearless when addressing conflicts and get them resolved for win-win-win outcomes.

Fix Your Own Problems. Too often steamrollers create havoc. They expect others to clean up the messes they make, particularly in relationships. It’s important YOU make the effort to learn from your mistakes. It starts by apologizing (without any excuses) and making amends.

Be Proactive, Not Highly Reactive. Steamrollers are always pushing the panic buttons because they don’t believe their teams are operating the right way. STOP! Your constant badgering and micromanaging are getting in the way. It hurts innovation and team camaraderie. Plan your work and trust others to contribute to the plan. Don’t forget to acknowledge each and every team member for their efforts.

Develop Awareness. The good news is a steamroller can produce intended results. The bad news their process can be fraught with upsets and frustrations. Steamrolling discourages team members from wanting to work with you and for you. Hire an executive coach and use a qualified 360-degree feedback tool. These will provide insights and clarity. Ask your coach: “How do I stop being a steamrolling boss and still produce intended results?” Then, listen, consider what has been said, and take corrective actions.

Be a Straight Talker. Remember, just because you have a frank and direct way of speaking does not make you a steamroller. People today feel comfortable with fluff and indirect conversations. However, these types of conversations can be time-consuming and produce limited results. Become the type of boss that talks straight without steamrolling. Remember to let your team know before you make comments they don’t or won’t want to hear.

©Jeannette Seibly, 2019

Developing your team is one of the most frustrating and difficult roles as a boss. Jeannette Seibly has been an award-winning champion for bosses for the past 26 years and has guided teams to succeed. Contact Jeannette today for straight talk with dynamic results.

Is your team stuck? Is the situation only getting worse? How do you fix the #1 issue all teams experience? Get your answer

Why the Best Bosses Are Humble

Bosses ListenBosses have a lot of power. It comes with the title, paycheck, and job description. However, when bosses lack true inner confidence, they become egotistical. They focus on their own self-interests and fail to create win-win-win outcomes.

Humble bosses understand outer power can be easily taken away. It’s why they are committed to quietly creating confident teams and positive results, creating humbleness.

7 Tips to Dial-Up Your Humility and Dial-Down Your Ego

Have Interest in Others. Being committed to the success of others is critical as a humble boss. When you remember the job is not about you, you make better decisions when focusing on what’s best for everyone.

Be Approachable. Make it easy for your employees to communicate with you. Get rid of gatekeepers that only tell you what you want to hear and shield you from the facts.

Develop Compassion. Coming from the heart and knowing everyone has their struggles is important. Be responsible for how you talk to and about people.

Share the Brags! You didn’t achieve the goal or success on your own! You did it with your team. Acknowledge them. Brag about them. Be a great team player and boss.

Be Curious. Be inquisitive by asking questions and listening. Learn from others. Incorporate their ideas into projects or decisions.

Be Respectful. Welcome others and their differing POVs. Encourage your team to share ideas and embrace these ideas. Engage them in the decision-making process by developing their critical thinking skills.

Admit mistakes. This is one of the most difficult for bosses to master. No one is perfect. Admit your mistakes and don’t blame others.

Humble bosses quietly create confident teams with positive results. Be a humble boss.

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 100s of bosses create more fun, money, and success when working through confusing situations. To develop your inner confidence and become a humble boss, contact Jeannette for straight talk with dynamic results.

Are you a millennial boss that wants to make a positive difference? Sign up for our weekly newsletter to learn about people, project, and productivity solutions. When you register, you will receive FREE “How to Select the Best Coach for You!”

Critical Thinking is the Most Important Business Skill to Teach

Critical Thinking.3

Unfortunately, many people today rely on information posted on the internet and sound bites offered by thought leaders to make their decisions. They don’t engage in a healthy sense of skepticism and question the validity of what they are reading. And, often, they don’t consider how to use the information effectively in business today.

Bosses and leaders must focus on developing critical thinking. It’s one of the most important business skills required today for success.

Create a culture where it is considered productive to question ideas, people’s motives, and other information used to make good decisions. Critical thinking skills are required to build a strong, resilient, and agile workforce.

Develop Your People to Build Critical Thinking Skills

Engage in Brainstorming. The brainstorming process is priceless. It encourages everyone to share their ideas and learn from each other. It helps the team get beneath the surface of information and determine its validity. As a result, better decisions will be made to address the current issue, challenge or project.

Think and Talk Through the Process. Too often, your people operate as independent thinkers. They want to figure out the answers for themselves. But, relying on one person’s answer negates others’ contributions, slowing down the process. Often, it also fails to address critical components. Building a strong productive team requires trusting the process. Teach your team how to talk and think through a process as a group. It’s critical. Engaging everyone in the process encourages them to take responsibility for the results.

Encourage Curiosity. Being curious is a good thing. Addressing the why’s can create new ideas. Curiosity also uncovers the validity of assumptions. Train your team in the basics of finance, marketing, sales, people management, and operations. These basics encourage curiosity and provide a foundation to build on, reducing costly trial and error. When mistakes happen (and they will), it provides clarity for what to do next.

Share Your Decision-Making Process. Share the financial, marketing, sales, operations, and human elements that impact your decisions. Be open to talking through your teams’ questions. Set aside your ego and understand you may be wrong in your assumptions. Remember, building critical thinking skills is a process that occurs on a daily basis.

Ask Them to Take Part in Making Decisions. When you do this, you will gain insight into what they are thinking and how they arrive at their decisions. Now, you know what to focus on to build better outcomes for your company, systems, financials, employees, and customers. Remember, during this process, ask and answer why.

Build a culture that understands critical thinking is a process and required skill for today’s success. Start now to teach your team members how to become decision makers.

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, and inspiring results. To learn more about building a culture of critical thinking, contact Jeannette for straight talk with dynamic results.

Are you a millennial boss wanting to make a positive difference? Sign up for our weekly newsletter to learn about people, project, and productivity solutions. When you register, you will receive FREE “How to Select the Best Coach for You!”

How to Win and Blast Past Procrastination

procrastination“Procrastinating today will limit tomorrow’s opportunities.” Jeannette Seibly

Everyone has ideas, thoughts, and plans they would love to achieve. They dream and visualize the results and outcomes. Yet, they don’t take action. Instead, they use excuses and blame procrastination, creating a no-win game!

Why do we procrastinate? The reality is, it doesn’t matter because we all have 100’s of reasons why.

Procrastination is a common phenomenon that you create!

The good news is, you create procrastination, so you can win by blasting past it.

Start by asking yourself these two questions:

  • What would happen if I took action today?
  • How will this support me in one month, one quarter, or one year?

Take Action Today!

Write it down. Knowing what you really really really want is important. Writing it down makes it real!

Recently I worked with a woman who had retired to pursue her dream of becoming a best-selling author. We completed her past accomplishments and created her goal. But, during the process, she shared her true dream of travel. Her fear was she couldn’t afford it. She had stopped believing in her ability to have her dream come true. The first step, she wrote down her true goal and blasted past procrastination.

Be Clear. Once, you’re clear about your true dream, it’s time to write. At the top of a clean sheet of paper, write down the real goal. At the bottom of that page, write down where you are now. Your fears and excuses will come up, procrastination will take over. It may feel like looking up the side of a steep daunting mountainside. To blast past procrastination, successful climbers know to focus on one step at a time.

Breathe and Move Forward! Once you take your first step, you are on your way. Your fear of failure, success or anything else will naturally fall by the wayside as you take one step at a time. Remember, avoid engaging in the “someday, maybe” syndrome that will sabotage you. And, remember, keep breathing as you move forward today in pursuit of your goal.

Honor Your Commitment. Focused action steps speak louder than whatever you tell yourself and others. It’s a step by step process, not a sprint to the goal line. (Think, climbing a mountainside.) Create a focused action plan. Write the milestones on the sheet of paper with your goal to track your progress. Whenever, you feel procrastination beckoning (and, it will), review your progress. Create brags and post them on your mirror. These reminders will fuel more progress and keep you committed.

Talk It Out. When procrastination hits and you get distracted by the shiny object syndrome or run into avoidable problems, talk it out. Hire a coach to guide you through the process. Hire an accountant to create a realistic return on investment (real numbers, not fantasy ones will keep you in action). Find mentors that can provide contacts and insights about your idea or project (use a Non-Disclosure Agreement). Remember, talking it out will provide the critical thinking required to achieve your goal!

Celebrate. Celebrate each and every step and accomplishment. Update your “brags.” As you move forward, notice how other areas of your life expand. Celebrate them too!

Remember, procrastinating today will limit tomorrow’s opportunities.

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, and inspiring results. To learn more about kicking procrastinations butt, contact Jeannette for straight talk with dynamic results.

To receive our keys to your success, sign up to receive our weekly newsletter. When you register, you will receive FREE “How to Select the Best Coach for You!”


Leaders Need to Build Trust to be Successful

Listen.2Many leaders grapple with building trust. Yet, trust is critical in today’s ever-changing workplace. If employees or customers don’t trust you to take care of them, they will leave and find someone who will.

Employees and customers won’t trust you if you:

  • -Are unable to communicate in a positive and caring manner
  • -Find fault with others’ concerns and ideas
  • -Make decisions based on how you feel
  • -Fail to honor your commitments

If you are a leader that fails to consider others, you are training others not to trust you to do the right things the right way.

It’s important to understand that trust begins with you.

Trust starts with an awareness of how you ask questions, make your decisions, and honor your commitments.

Remember, trust is a building process with others that requires your daily attention.

Build Trust Each and Every Day

Be Present. When you multi-task or allow other distractions, you stop being present and hearing what is said. Active listening is crucial toward building trust. The quality of questions you ask and the decisions you make as a result of these interactions will build trust, or diminish it.

Honor Facts and Intuition. Intuition can be wrong due to your biases and other feelings that limit objectivity. But, 100 percent reliance on data can send you down the wrong path too. Remember, 90 percent of the world’s information is not on the internet, but, in people’s heads on how to make things work. Trust the process of building alignment from team members. Listen to a select few business advisors (too many will only create indecision). Yes, the process may take longer, but, trusting the process will save you a lot of time and money in the future.

Integrity. Honoring your word (whether you remember giving it or not) not only allows you to trust yourself it encourages others to trust you too. Be present and actively take part in conversations.  Always take time to complete conversations by asking, “To be sure I’m clear, what do you need for me to do?”

Successful leaders are open to building trust daily. When you practice being present, honoring facts and intuition, and honoring your word, the results will amaze you.

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, and inspiring results. To learn more about building trust, contact Jeannette for straight talk with dynamic results.

To receive our ongoing keys to your success, sign up to receive our weekly newsletter. When you register, you will receive FREE “How to Select the Best Coach for You!”

I Want My Success Now! you have the potential for becoming wildly successful? But, feel your success is elusive? You believe it’s not happening fast enough?

Just because you want your success now, doesn’t mean you’re ready for it.

Many potentially successful employees hurt their career opportunities when they:

  • -Are promoted or advanced too quickly
  • -Don’t have the resilience to learn from mistakes
  • -Fail to take the initiative to hire the right coach and mentor
  • -Lack awareness of the impact on others
  • -Rely only on themselves and don’t build a strong network
  • -Focus solely on the potential paycheck

“Yes, I want to have a bigger home, car, and bank account, but, I want to enjoy the process of getting there.” A Long-time Successful Business Owner

Pursuing a successful career is admirable. But, if you want to be happy and enjoy the process, there are three keys to success that you cannot overlook.

Three Timeless Keys for Faster Success

1.Hire the Right Mentor and Right Coach. Select a mentor from your company, profession and/or industry. The right mentor accelerates the learning process and guides you in building stronger relationships. Hire the right external coach. This person will confidentially talk you through upsets and build solutions for faster success.

2.Job Fit Assessments. Job fit is the number one reason people are successful (Harvard Business Review)! Sadly, many professionals pursue occupations they believe will make them the most money and make them happy. But, poor job fit doesn’t build a strong financial future or make you happy. Also, it can hurt your self-esteem and ability to bounce back after failure.  Clarify job fit by using a scientifically validated job fit assessment. Review the results with your mentor and coach. Focusing on the right job and career path now will speed up your success.

3.Stand-up and Speak-up. Raise your hand and volunteer for new experiences. Learn how to share your ideas.

Use opportunities to learn and grow. Raise your hand and:

  • -Be on a nonprofit board
  • -Participate in a cross-department company project
  • -Volunteer for a humanitarian interest group

And, develop your skills for success by:

  • -Listening more than talk
  • -Doing what you say you’ll do
  • -Influencing new ideas
  • -Appreciating others’ efforts

Remember, developing these three key success factors will help boost your success faster.

©Jeannette L. Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, success, and inspiring results. Contact Jeannette for straight talk with dynamic results.

To receive our ongoing keys to your success, sign up to receive our weekly newsletter. When you register, you will receive FREE “How to Select the Best Coach for You!

How to Manage Your Emotions as a Leader


“Leadership requires taking responsibility for your feelings and reactions towards others. A momentary lapse can create a permanent impact.” Jeannette Seibly


Have you ever struggled with your emotions?

It can happen when:

  • -Employees don’t agree or have an emotional reaction towards you.
  • -You’ve had a meltdown after a bad meeting.
  • -You’re worried about the outcome of a project or the fear of being embarrassed.

Every leader has experienced these emotions. Successful leaders have learned how to effectively handle these emotions during difficult times.

“Emotions have power and that power can enhance or limit your leadership.” Unknown

Broaden Your POV

Improve your decisions...consider all the data. Employees will react when they don’t believe you’ve made the right decisions. Get all the facts. Instead of becoming defensive, understand “why.” Ask them, “What would you do to improve this decision?” Remember, your ability to make good objective decisions will address the facts and people’s concerns.

There will always be disagreements…it’s not personal. When employees disagree with you, lashing out in response or retaliation is not a good idea. Remember, other’s emotional reactions are not about you. To overcome upsets, use persuasive listening skills to clarify and build alignment for a new outcome. With a broader POV, you will stop taking sides regardless of your opinions.

People will challenge you…address quickly. Many take part in rumors or gossip without considering the impact on others. Normally, it’s due to feelings of insecurity and disempowerment, and/or hating their jobs and bosses. Often, it’s because they want your attention. Be aware that the perpetrators often turn into victims. If you don’t address the issues now, they will grow from small molehills into giant mountains!

Productive employees do not happen by accident…focus on employees first.  It’s up to you to create a healthy and happy workplace. Review coaching, managing and training programs to ensure they support employee success. Design benefit programs to provide for counseling, health, and wellness. Update your hiring and selection process to focus on job fit (the #1 reason people are successful in their jobs!).

Acknowledge your emotions…then, address them appropriately. Being a leader can be a lonely job. Hire a coach to confidentially share concerns and address issues in an effective manner. Also, engage in conversations with others. Stop talking at them. These simple actions will improve your relationships, remove biases, and help you develop compassion. Remember, you have a choice in the words you use to express your feelings.

Take responsibility for your emotions, expand your POV, and become a successful leader.

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, and inspiring results. Contact Jeannette for straight talk with dynamic results.

For weekly keys to your success, sign up to receive this weekly newsletter. When you register, you will receive FREE “How to Select the Best Coach for You!”

These Will Determine Your Success for 2019 and Beyond

SuccessI predict the skills that will be most in-demand in the future will be some of the hardest to train – resilience, resourcefulness, and flexibility. (Dr. Thomas Frey, DaVinci Institute, September 2018)

When reading the above prediction, many bosses, executives and leaders automatically think about how to train, hire, manage and coach their employees for these skills. But, it’s critical to remember… success starts with you!

Resilience: It’s important to expand and bring added value to your employees, customers, and company. Mistakes will be made along the way. Resilient leaders learn from them and move on. Otherwise, you become less effective and myopic in your POV.

Successful practices include:

  • -Delegating to and coaching others
  • -Listening to and using new ideas
  • -Utilizing critical thinking (e.g., ROI, strategy, impactfulness)
  • -Bouncing back from mistakes and errors
  • -Improving interactions and relationships

     Success Tip: What training and coaching do you need to expand your POV? Schedule it now.

Resourcefulness: Question whether or not you are doing the right things the best way for win-win-win outcomes. Being aware and taking initiatives to achieve successful results!

When working on projects for successful start and implementation:

     Success Tip: What do you need to develop real strategies that work? One idea is to bounce your         ideas off of a trusted business advisor.

Flexibility: When you are stubborn or believe how things “should” happen, you get in the way of success. Learn how to adjust for necessary changes and when to do so.

Successful change agents know:

  • -Be clear of the vision and mission of the company
  • -Make changes with integrity and honesty, which may not be the fastest or easiest way
  • -Stay in communication during the change process

     Success Tip: How can you embrace change to grow your employees, customers, and company?        Hire the right coach for you and your team!

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, and inspiring success. Contact Jeannette for straight talk with dynamic results.

How You Can Avoid Being Ghosted experienced business professionals were ghosted last year. It seems to be the tread for employees and other business professionals to avoid having important conversations.

What is ghosting?

Ghosting is now so prevalent that many use this behavior to avoid having conversations or saying “no.” They fear disappointing others. Also, it’s their way to avoid confrontations. They believe it’s easier to “ghost” than say, “no” or “I’m unhappy” or “I got a better job offer” or “I don’t agree.”

Most fail to realize the consequences of not having these important conversations. They use ghosting to experience a momentary feeling of relief or a surge of personal power. But, it never lasts. Ghosting can irrevocably hurt a person’s reputation because we don’t forget.

Encourage Open Conversations to Decrease Ghosting

Verbal Communication. Today, many employees need help with their communication abilities. Workshops and podcasts teach participants how to listen, ask questions, and engage voice-to-voice. Remember, texting and social media are not the same as actually talking to another human being.

Soft Skills Training. Training is crucial to build a resilient team. Teach them how to have tough conversations, make requests, and share concerns instead of ghosting. Create win-win outcomes to turn around poor performance. These are important, trainable, and learnable skills. As a boss, make it easy for others to share their ideas and frustrations with you. Remember, it’s better to know the issues up-front and work through them than to wait until you’re ghosted (than, it’s too late).

Emotional Intelligence. Many people today expect to be happy in work and jobs. They don’t understand that the grass is rarely greener elsewhere. They expect their job, boss, and company to become their happy-place. They forget happiness is an inside job, not provided by someone else. As the boss, encourage your employees explore other interests outside of work (e.g., gardening, writing a book, side gigs, etc.). Also, encourage them to become key employees within their workgroups as a way of improving life and job satisfaction.

©Jeannette Seibly, 2019

For the past 26 years, Jeannette Seibly has been recognized as a catalyst and leadership expert. She has helped 1,000s of people create more fun, money, and inspiring results. Contact Jeannette for straight talk with dynamic results.