Director

Are You Using Your Talents Effectively?

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“Why does 30 to 40 years seem like a long time to work? Because you are not working in a job or career that supports your natural talents.” Jeanette Seibly

Many would say, “sort of.” Or, “I guess.” Or, “I don’t know.”

The challenge? Many people today are unaware of their talents, gifts, and natural abilities! This includes everyone at every level in a business, nonprofit, entrepreneurship, or other workplace.

Unfortunately, most people fail to recognize and develop the skills and strengths necessary to support their natural talents. Instead, too many people waste time wishing for, being frustrated by, and being jealous of others’ talents.

If they spent that time learning about their own talents, they wouldn’t have to spend money on coaching and training to support goals that don’t honor their talents (e.g., 1099 employee v. W2 employee). The result? They feel like failures instead of winners!

Talents are natural abilities that someone is born with, while skills are learned abilities that come from practice and experience. Upwork

A financial planner worked hard to become a Certified Financial Planner (CFP) and accomplished her goal. She commented, “If someone studied that hard to become a CFP, they must be in the right job.”

Sadly, no. People can achieve degrees and certifications because they must keep their jobs or be eligible for promotions. Or it is due to parental or others’ expectations that they do so. Or because their friends or people on social media said it was the best career choice! (It may have been for that person – but not for you.)

The truth is if you want to grow in your career and life, focus on developing your unique talents, gifts, and strengths to pursue your goals. But first, ensure the goals you are pursuing honor you!

How to Honor Your Talents

It’s essential to identify your natural talents and strengths through:

Self-Reflection: Ask yourself what activities, tasks, projects, classes, and interactions give you joy and satisfaction. They usually feel engaging and fulfilling, and time passes very quickly. You want more of them.

Example: If you love crafting, gardening, or coding, ensure your job or hobbies include a creative outlet!

Feedback from Others: Talk to friends, family, co-workers, mentors, and bosses who know you well. They can provide insights into your strengths and talents that you might need to be made aware of. But don’t buy into everything they tell you since their advice may be more of a reflection of how they achieved their success.

Example: Years ago, a CFO asked if I would work for him in his department. I said, “Thank you, no.” While I have excellent math skills, crunching financials wouldn’t use my talents or support my interests. Just because you’re good at something doesn’t mean it’s the career path for you.

Job Fit Assessment:

  1. Take a job-fit assessment that provides objective data: occupational interests, thinking style, and core behaviors.
  2. Review your strengths with an executive coach.
  3. Beware of myths that often get in the way of recognizing your talents.

Examples of Myths:

  • Buying a franchise is easy and guarantees you success. The reality? Too many people buy a franchise and fail. Why? They are uncoachable and think they know how to run a well-established brand better! (Hint: Their thinking style, need to be creative, and/or do it their way got in the way.)
  • I’m good at math, so I should be an accountant, engineer, or financial planner. Too many people believe this, and what is often overlooked is that they don’t have the interest to do that type of work. (Hint: There are so many occupations that require logical thinking and the ability to use numbers and metrics; don’t narrow your options!)
  • I’d love my job if I had the right boss. That is categorically incorrect! (Hint: If you don’t enjoy your job responsibilities and fail to use your talents, it won’t matter who your boss is or how much you like them.)

Example of Honoring Your Talent: A woman worked hard to graduate as an engineer because her parents and teachers believed it was “the right career” for her. When she received her degree and got her job, she quit two months later. In a moment of insight, she realized she needed to follow her true passion and got a position in human resources where she could work with people daily.

Recognizing Moments of Being in the Zone: Reflect on times when you’ve been so involved in an activity that you lost track of time. These moments can indicate a natural talent, skill, and interest. Look specifically at what you enjoy about the task or project. What is the best way to incorporate this into your current or future job aspirations?

Example: Auto, bike, or computer repair. Working with your hands is a valued talent that pays very well.

Exploring Your Passions: Your passions can often lead you to your natural talents. Think about what excites you and how you can pursue those interests further. Talking with a career coach or executive coach can also be very helpful.

Example: You are great at attracting money for your favorite animal shelter. What would it take to do this full-time or in other nonprofits?

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of practical experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select® Partner for over 32 years. Contact Jeannette to learn more about these state-of-the-art job-fit assessment tools or how to coach and manage your people to achieve incredible results.

A note from Jeannette: Are you using your natural talents, gifts, and strengths effectively? Finding work that honors your talents is important to enjoying your job! If you’re frustrated or confused about how to discover your talents, let’s talk. I have 31+ years of guiding people to uncover and pursue their talents, gifts, and strengths. Contact me now!

It’s time to talk it out! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes during 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

This book (“Hire Amazing Employees”) can help you improve your hiring process, by Nancy Schick, NY Employment Attorney and Mediator. I met Jeannette Seibly a few months ago In this Together Round Table, where I also learned about her book, Hire Amazing Employees. Since my clients frequently struggle with this task, I bought myself a copy and gave several as gifts. The book contains many helpful tips for avoiding the impact of hiring errors. Read the full testimonial here.

Shameless Self-Promotion is Key to Achieving Results

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“If you cannot self-promote your achievements, you cannot sell your ideas, products, or services…or be taken seriously.” Jeannette Seibly

Many women and men today downplay their value, success, and awesomeness! Why? It’s not socially acceptable to share what you’ve accomplished. However, the good news is that this is quickly changing!

“Although self-promotion (communicating one’s past accomplishments and positive characteristics) is important for obtaining career and educational opportunities, women feel uncomfortable when doing it, which limits their self-promotion success.” (Sage Journals, 2019)

In my many years of delivering the award-winning “Get Your Brag On!” presentation, many men have also shared that they lack the skills to promote themselves effectively.

The misconception that you can rely on others to promote your achievements has proven to be a costly mistake for many. It’s led to missed job opportunities, lost sales, and overlooked awards, all because they didn’t take the initiative to showcase their own worth!

Stop Downplaying Your Accomplishments!

Why? We’ve been taught since we were very young that it’s wrong to brag! Baby Boomers and GenXs were often shamed by their parents, teachers, and others when they promoted themselves. Millennials and GenZs have peer group pressure to maintain the “We,” excluding the individual “I” from recognition.

Today, self-promotion in interviews, sales presentations, and award nominations is critical. Using “I accomplished” is also important. Yet, many deserving people shy away from doing so and, as a result, are not offered the job or contract or win recognition. Often, less qualified people achieve these results because they brag in a business-savvy manner.

Fill the Confidence Gap. In my experience, both women and men fear sharing their accomplishments. (I continue to emphasize both genders since many articles only focus on women.) While there are gender biases (e.g., men need to talk powerfully, but when women speak powerfully, they are seen as bossy), shameless self-promotion does build natural inner confidence when done in a business-savvy manner.

Inner power and mindful awareness naturally communicate confidence; most people want to work with winners!

I didn’t say it was easy … or that others would readily acknowledge your successes. I’m saying stand up and speak up about your accomplishments. It makes a significant difference in getting pay increases, job promotions, and closing sales.

Feel the Fear and Do It Anyway. Let go of your fears. If someone doesn’t like you, bragging won’t change their opinion. If others are jealous of your success, they won’t suddenly want you on their team. Get over trying to win others’ positive opinions.

Remember, do you only want to be liked and make friends in business? Or do you want to make money and achieve needed results? The irony is that when you build your true inner confidence, people are more likely to like you and do business with you!

Get Guidance on How to Share Your Successes with Others. One reason potentially successful people fail to brag is that they don’t seek out an industry mentor or hire an executive coach to help them learn the art of self-promotion. And it is an art! The other challenge is that many overlook the need to know their numbers, metrics, and other accomplishments. Instead, they take the latest saying or blurb and attempt to fit their accomplishments into it. The problem? It lacks authenticity and truth!

Start by completing the 5 simple exercises in the book “It’s Time to Brag!” Then, work with a good marketing or executive coach to fine-tune. Remember, the key is to differentiate yourself so that others readily understand what you’re saying and who you really are.

  • Saying, “I’m a coach.” It does not differentiate you since there are 1,000s of coaches.
  • “I’m a coach that inspires business professionals to succeed and win.” It uses words that are overused and fails to differentiate who you are.
  • Saying, “I’m a Leadership Results Coach and, along the way, guided the creation of 3 millionaires.” It brags! Focuses. Differentiates. Attracts clients.

Be Authentic, and Don’t Exaggerate. Recently, I presented “Get Your Brag On!” A woman in the audience was livid and stated emphatically, “Everyone lies and cannot tell the truth about their accomplishments! They over-exaggerate!” In my experience, I find that most people struggle to be authentic and tell the truth about what they’ve accomplished. The lesson? Be honest – if someone finds out you lied, it will hurt your credibility now and in the future.

While many people are taught to tone down their achievements (or dumb them down), doing so is usually at their own expense. You want to keep your self-promotion and smart without using words that most people don’t readily understand (e.g., generous v. magnanimous). Plus, use accurate numbers, metrics, and estimates that reflect your successes.

Remember your goal — acknowledge your greatness, then share your self-promotion effectively.

Grab my book, “It’s Time to Brag! Business Edition,” and start bragging and self-promoting today!

©Jeannette Seibly 2019-2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of practical experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select® Partner for over 32 years. Contact Jeannette to learn more about these state-of-the-art job-fit assessment tools or how to coach and manage your people to achieve incredible results.

A note from Jeannette: Learning to self-promote or brag about your accomplishments is critical to winning the opportunity, job, sales contract, or well-deserved award. But too many people downplay and hide their achievements at their own expense. If you’re stuck (and most people are), contact me now for 1:1 coaching (after doing the exercises in the book “It’s Time to Brag!”) or to schedule me for the award-winning presentation Get Your Brag On!

It’s time to talk it out! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes during 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

This Book (“Hire Amazing Employees”) Can Help You Improve Your Hiring Process, by Nancy Schick, NY Employment Attorney and Mediator. I met Jeannette Seibly a few months ago In this Together Round Table, where I also learned about her book, Hire Amazing Employees. Since my clients frequently struggle with this task, I bought myself a copy and gave several as gifts. The book contains many helpful tips for avoiding the impact of hiring errors. Read the full testimonial here.

Want to Improve Your Leadership? Ask Open-Ended Questions!

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“A good boss or leader asks open-ended questions and listens to the responses!” Jeannette Seibly

Good leaders ask open-ended questions. Then, they listen to the responses and use the feedback proactively! This leadership skill is critical to unleashing your team’s power and generating the solutions needed to resolve problems.

In my recent article, How to Ask the Right Questions to Achieve Results, I outlined how to ask questions. In this article, we’re focusing on encouraging conversations and discussions by asking open-ended questions.

We’re not wired to ask open-ended questions, and this limits our results. When you use open-ended questions and have at least three questions ready to keep your team talking, it’s amazing what you can learn and the new ideas that are generated, especially when the team or conversation is stuck (e.g., circular logic, same-old excuses, stories, and ideas).

(Hint to get started: Create a “cheat sheet” by writing down the open-ended questions listed below. Keep this with you for every phone call, sales call, interview, etc. As you start conversations, pay attention to whether or not you’re using an open-ended question. If you’re not using open-ended questions, a lot of information, insights, and sales opportunities will be left undiscovered. Remember, like any new skill, this takes practice!)

If you’re not asking open-ended questions, you’re limiting solutions, new ideas, and resolving issues because when employees feel valued and heard, they work harder to get problems resolved and are willing to talk out ideas!

What are open-ended questions?

  • Cannot be answered with a yes or no
  • Cannot be answered with one-word responses
  • Do not have pre-defined answers
  • Allows team members to provide insights that have not been considered
  • Promotes in-depth discussions
  • Energizes conversations and meetings

Incorporating open-ended questions allows your team members and others to elaborate and share their ideas, thoughts, and feelings.

How to begin asking open-ended questions:

Start with: Who, What, When, Where, Why, and How type questions. Using these words at the beginning of a question will open up opportunities for others to respond.

Examples:  

  • Who should be involved and why?
  • What are the hidden costs of this idea?
  • When is a good time to start, and why?
  • Where are good places to host this event?
  • Why is this important?
  • How do you propose we move forward?

This method works well during brainstorming, offering feedback, job interviews, or generating new ideas when the team is stuck.

Other ways to start open-ended questions:

  • Tell me about …
  • Please describe …

Where you can use open-ended questions (remember to listen):

Hint: You can use them EVERYWHERE!

More specifically:

  • Job Interviews: Asking open-ended questions during job interviews can give you insights into candidates’ skills and personalities.
  • Meetings to Debrief or Provide Feedback: Participants feel more open to providing important information when open-ended questions are asked.
  • Social Get-Togethers: When meeting others, ask open-ended questions to begin a conversation. “Why do you enjoy this xxx?”
  • Networking Events: Asking open-ended questions encourages others to share their experiences, interests, and other tidbits of information. “What brought you to this event?” (Works exceptionally well if you are an introvert or talking with a shy person.)
  • Sales Calls: Going beyond the yes or no responses, you can uncover the hidden elements needed to help the client and close the deal.
  • Brainstorming or Idea Generating Sessions: Open-ended questions open opinions, thoughts, and other creative gems.
  • Resolving Team Conflicts: These can be tricky. It’s important to be non-accusatory and listen critically. First, ask: “Tell me about what you believe is the #1 issue.” Then, ask, “Why is this important?” (Note: Be responsible for using “why” to begin the conversation, and use it after they’ve shared their concerns.)

Remember, asking open-ended questions invites better conversations and provides more fulfilling interactions. So, go ahead and embrace the art of asking open-ended questions! What would you have to lose?

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: Asking open-ended questions is a skill most bosses and leaders need to use. Why? It takes time. Yet, the truth is … it takes less time to find out now (aka pay now or pay later). Want to become an influential boss or leader? Get on the fast track by tapping into my 31++ years of experience in developing them! Contact me now with your questions!

What could you accomplish by unleashing your inner leader now? Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

 

14 Tips for Leaders to Positively Influence Their Future Leaders

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“When you positively influence your employees, they want to become future leaders.” Jeannette Seibly

Today, 33 percent of employees don’t want to be bosses, while more than half are happy not climbing the leadership ladder. Many of these employees desire a work-life balance and flexibility over pay or the power of a job title. 2024 Randstad Workmonitor study

Why does this matter? This can hurt the company’s retention, growth, and profitability goals!

Take a moment:

  • Think about the worst boss you’ve ever had.
  • Now, think about the best boss.
  • What was the difference?

Many of you would say the difference was how the best boss applauded their efforts and ideas, while the bad boss was dismissive and negative.

Now, consider bosses are leaders in the company. Leaders influence employees by how they interact with them. Good leadership practices include listening to new ideas, guiding them through challenges, and encouraging them to meet (and exceed) customer demands.

If you are a good leader, employees want to take the initiative required to become leaders. If you are a bad boss or leader, they will only focus on doing their jobs and avoid becoming future bosses or leaders! This will hurt the company’s retention, growth, and profitability!

Create a Positive Influence with Your Employees

  1. Build Confidence. Point out progress. Focus on only one challenge at a time. Guide progress to overcome inevitable challenges.
  2. Brag on Them! Share with others about the team’s results and individual accomplishments.
  3. Be Courteous. Say “Please” and “Thank you.” Ask, “Do you have 5 minutes to talk?”
  4. Learn from Mistakes. When you help your employees learn from mistakes rather than berating them, their confidence will grow.
  5. Handle the Politics. Every company has internal politics (aka factionalism, unresolved team conflict, elephants). Protect your employees by stopping gossip, addressing complaints, and dealing with microaggressions. Remember to keep confidential issues confidential!
  6. Ask Questions. Instead of assuming you already know everything, be open to learning something new!
  7. Get Both Sides of the Story. When a problem arises, get both sides by asking questions without sounding like an interrogator. Only then will you learn the truth.
  8. Provide Real Goals. Provide stretch goals instead of just providing tasks camouflaged as goals.
  9. Be Fair. Don’t have favorites when handing out assignments. Build on team members’ strengths; this builds a stronger, more cohesive, and more agile team.
  10. Support Personal and Professional Goals. Be a resource and guide to help them achieve both.
  11. Be Ethical. Show a good work ethic and be the type of leader that is honest. Remember, your employees and current bosses and leaders will mimic you!
  12. Think Bigger! Be open to thinking beyond the norm and welcome each team member’s ideas. Encourage all team members to take part when brainstorming.
  13. Trust and Value Them. Allow your team to do their work without being micro-managed. If problems arise (and they will), keep your door open. Trust and encourage them to work with and through others to create viable solutions.
  14. Use Objective Data to Develop Their Strengths. Using qualified job fit assessments can provide leadership insights that clarify areas where they have natural abilities and how to improve their effectiveness.

©Jeannette Seibly 2021-2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: With over 51 percent of employees not wanting to climb the leadership ladder today, a good boss or leader takes responsibility for changing this mindset. Future leadership that is ready to lead is critical for company retention, revenues, and results. Contact me for a confidential conversation if you want to talk about where to start.

It’s time to unleash your inner leader! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

Unleash Your Inner Leader

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“Stop waiting for the company to provide you opportunities to develop your leadership opportunities – unleash your inner leader now.” Jeannette Seibly

Unleashing your inner leader requires taking the initiative to prepare your skills for professional and leadership growth. It’s not about waiting until you have the job title—it’s about preparing yourself in advance for new job responsibilities and accountabilities so you are ready when they become available.

The problem? Most future leaders (and bosses) are waiting for their employers to offer these opportunities. However, today, companies are not providing training and opportunities for leaders to develop since their practices are often outdated. As a result, their future leaders (and bosses) are not ready for today’s challenges!

To be ready and not overlooked for the next job promotion or opportunity, it’s up to YOU to take the initiative NOW by discovering and unleashing your inner leader.

How can you lead without a leadership title and develop the essential traits now?

Tips to Prepare as a Future Leader

  1. Focus on Communication:
    • Communication skills are #1 and required for advancement.
    • Communication includes listening, speaking, and writing.
    • Take classes and workshops online and in person.
    • Remember, actual development happens on the job and working through miscommunication, microaggressions, and other communication snafus. (Note: You will make mistakes – how you handle them makes all the difference.)
    • Your word choice matters. Learn what company and industry jargon really means and use it appropriately.
    • Talk with people, not at This starts by using words or phrases they readily understand, not what your ego believes everyone should already know.
    • Learn how to speak up in a way that influences others and has them listen. It starts by building on others’ thoughts and ideas, not just yours.
  2. Master Your Competencies and Confidence:
    • Hire a Coach. You will make mistakes! Trying to hide them or pretend they don’t matter makes it more difficult for others to follow you. Using the do-it-yourself way of excusing the mistake or not getting to the core ensures it will happen again (and again!). Remember, your ability to be coachable and work through difficult situations and working relationships will make or break your career choices.
    • Select a Mentor. A company and an industry mentor can help you understand current issues and how to address them.
    • Become an Influencer. Many believe you are ready for the next job when you’ve learned the technical skills of their current one (e.g., financial, technology, operations). This belief is false. Often overlooked is that advancement to management and executive levels requires the ability to influence by using good interpersonal, decision-making, and emotional intelligence skills.
    • Actively Participate in Classes and Workshops. Then, use these skills appropriately each day by working with your coach, mentor, and boss.
    • Address Strengths and Weaknesses: Taking an assessment that reflects how you want others to see you provides little value regarding your true strengths and weaknesses. Use objective job-fit assessments to address your “true” thinking, behavioral, and occupational interests. Also, use a 360-degree feedback assessment to clarify your impact on others. Objectivity is key! Professionally developed tools provide the science (e.g., predictive validity), confidentiality, and insights to help you grow and unleash your inner leader.
    • Growth is a Process. You will feel uncomfortable developing your leadership and boss muscles. Learn to handle this by immersing yourself in an issue and overcoming your fears. For example, most bosses fear resolving team conflict for win-win-win results. Work with your coach, and talk with your boss and human resources. Now, you’re prepared to fix it.
  3. Broaden Your Awareness:
    • Get Involved in Work, Customer, and Corporate Teams. These experiences expand your awareness and improve your decisions. But working in any group will require understanding the difference between “group think” (going along to get along with others) versus “taking a stand” for win-win-win decisions. Use your coach and mentor to understand the differences in each
    • Actively Participate in Trade or Professional Associations. Putting yourself on a committee or board position can give you leadership experiences and connections you cannot get within your company. Remember, your reputation will precede you – so honor your word and make good decisions. They will matter.
  4. Review Progress Regularly:
    • Stay Consistent. When mistakes or failures happen (and they will), use a well-developed system to handle the grief, humiliation, or other feelings that naturally arise. Self-care, team care, and a professional approach with integrity and responsibility are essential traits for influential leaders.
    • Don’t Assume Your Promotion Equates to Being on the Right Track. While it’s essential to be agile and flexible, it’s important not to take on promotions that don’t fit or support you. For example, many people take on being a boss of people without any interest in working 24/7 with their employees. The problem? Your assumption that a promotion is developing your inner leader can be false. As a result, those that fail have their careers sidetracked. Ask for help if you find yourself in the wrong position. Then, seek different career options to continue developing your leadership skills.

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: Are you ready to be a future leader in your company or organization? Too often, we wait for the company to provide the help and guidance required. Unfortunately, many companies today do a poor job of providing the skills and tools that make a positive difference in leadership development. Want to tap into my 31+ years of experience in developing influential leaders and bosses? Contact me now with your questions!

It’s time to unleash your inner leader! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

How to Ask the Right Questions to Achieve Results

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“Want to be a better leader? Ask the right questions to improve results.” Jeannette Seibly

Today, many leaders and bosses fear asking questions because they believe people are easily offended, view comments as microaggressions, or feel uncomfortable being put on the spot. But asking the right questions the right way and getting people thinking and talking is how you generate new ideas, resolve problems, and manage conflicts.

How to Ask the Right Questions to Improve Results

Understand Your Approach Matters. While many people fear direct questions or straight talk, they can elicit great responses. But in some cases, candid questions may be too difficult for people. Choose appropriately.

Examples:

  • Direct approach: “Good morning! What’s the progress on xxx?”
  • Softer approach. “Hi. Great to see you. I have a question to ask you. Is now a good time?”

Actively Listen to Learn. As many people know, we listen to respond and fail to hear what the other person has said. Actively listen. Then, ask questions to learn more before responding. But, remember, this is not an interrogation!

Use Silence! Ask your question. Then, become silent. Allow them time to answer and avoid jumping in to answer for them. Remember, you’ve been thinking about your idea. It’s probably the first time they’ve heard it!

Give Feedback by Asking Questions First. Get their side of the story or point of view on an issue before providing feedback. Sharing back and forth helps both of you listen. Then, ask, “What do you believe we should do to move forward?” This process will improve your decision-making and team results.

Use a Neutral Tone of Voice. Being overly excited or hyper as the norm makes it difficult for calmer team members to feel comfortable responding. Use a neutral tone to avoid escalating a conversation into a conflict because the more hyper you become, the calmer your team members will become – neither of you will feel heard. If you are unaware of your tone of voice or the impact you have, contact me.

Have The Other Person Go First. Ask a question to get the conversation started. Instead of asking, “How’s your day going?” (It will only elicit yawns or complaints.) Ask, “What did/do you love about this project? What do you see as the next step?”

Be Responsible When Asking ‘Leading Questions.’ “You got that task done, right?” It is a question that implies a right or wrong answer. Instead, “How’s the progress on resolving the customer issue?” Listen. Offer, “Let me know how I can assist in getting it resolved faster.” This is a critical skill to learn because it reduces potential conflict.

Encourage Discussion by Asking Open-Ended Questions. Who, What, When, Where, Why, and How are the start of asking open-ended questions. Why is this important? We’re not wired to ask open-ended questions, and not doing so limits results. Use open-ended questions and have at least three questions ready to get your team talking. This method works well during brainstorming or generating new ideas when the team is stuck.

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: Asking questions seems mundane until you consider how you use this critical management skill. Asking the right questions in the right way can elicit better responses from team members, generate new ideas, and manage conflicts. Want to tap into my 31++ years of experience in developing influential leaders and bosses? Contact me now with your questions!

It’s time to unleash your inner leader! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

Being In the Driver’s Seat Is Required to Navigate for Results

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“Bosses and leaders need to navigate to achieve results rather than settle for mediocrity.” Jeannette Seibly

Too many articles talk about navigating for results but not how to put yourself in the driver’s seat to achieve them.

I’ve led many new projects or projects requiring new results (e.g., increasing attendance, financial revenues, etc.). Every time, there were many bumps along the way in the form of naysayers, economic challenges, and team conflict. But I learned how to stay in the driver’s seat, even though periodically I wanted to bail! Instead, I worked through my uncomfortableness, relied on team counsel, and kept everyone on the same page. The accomplishment? We did it! We won! We celebrated!

In last week’s article, I discussed Are You Driving Your Results?

The question I received was, “How do I put myself in the driver’s seat in the first place?” It’s an interesting question that is seldom asked.

The answer: It’s a conscious mindset of making the decision and commitment to be the driver and set up yourself and your team to win!

How Do You Drive Results Without Being Pushed into the Passenger Seat?

Be Uncomfortable. When you feel uncomfortable today, it’s easy to use that as your excuse and get off track. Many times, you do it covertly and allow your fears to dominate. The problem? You give up the driver’s seat and the opportunity to learn the skills necessary to acquire the experience! In the book Hidden Potential, Adam Grant talks about how people acknowledge their uncomfortableness as they begin a project and work through the discomfort to become highly proficient and achieve unprecedented results.

What is the reality for you as a boss and leader?

Be Willing to Participate. Too many want to sit back and observe and not participate in the creation process, managing differing opinions, and the ups and downs of getting and keeping everyone on the same page (hint: this is an ongoing process – not an “I did it once and now I’m done.”). The problem? Once you’ve given up the driver’s seat (to observe), it isn’t easy to get it back and steer towards the intended results!

Find Counsel. Asking for help is different than looking for advice on social media or asking all of your co-workers for their ideas. Hire an experienced executive coach who provides counsel by listening and guiding. Just because you’re in the driver’s seat doesn’t mean you have the experience to move a team from start to finish without challenges and have everyone satisfied with the results.

To keep everyone on the same page and moving forward:

  • Share your experience in working through past challenges.
  • Speak with the end result in mind.
  • Be open to brainstorming new ideas when the current ones are not working.
  • Acknowledge initiatives and steps taken by team members, individually and as a group.
  • Be authentic, and know you don’t have all the answers!

Being open to new ideas is how you stay in the driver’s seat and make a positive difference. An experienced executive coach will keep you thinking as the driver.

Celebrate! Too many drivers forget to honor their team members individually and as a group. Or, only do so if there is a win! It’s important to remember that even a failure can provide positive learning opportunities. Conduct a group debrief of What Worked? / What Didn’t Work? Celebrate. Create brags! The process honors you as the driver and your team members, too!

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: How do you put yourself in the driver’s seat? It’s not hard, but it requires a conscious mindset to decide and commit to being the driver, especially when you feel uncomfortable and ready to bail! Want to tap into my 31++ years of experience in driving results? Contact me now with your questions!

It’s time to get honest and genuine! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

Are You Driving Your Results?

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“Bosses and leaders need to be in the driver’s seat to produce intended results, not in the back seat criticizing everyone.” Jeannette Seibly

Driving your results requires being in the driver’s seat – not in the back seat or passenger seat criticizing other’s efforts. When bosses or leaders are riding in the back seat, they lose their inner power, create mischief, and limit the results possible for their teams and customers.

Driving your results creates control, success, and recognition for you and your team.

Driving results does not mean dismissing your team’s ideas or the boss, management team, or board’s directives.

It’s learning to be flexible and resilient while developing decisive, confident, and solution-oriented approaches. These approaches occur when you learn how to work with and through others when driving over smooth and inevitable rough terrain to achieve intended results!

Shifting into The Drivers Seat and Achieving Results

  1. Responsibility and Accountability. Take time to write down results from the past year (or any time period), “What Worked?/What Didn’t Work?” Be specific about your successes and failures. All successful bosses and leaders make mistakes – own them! Now, create Brags! for your accomplishments. Then, have your team do the same work and share. These exercises will honor the job done and lessons learned and bolster you and your team’s confidence that together, you can drive the results required.
  1. Create What’s Next and Stay Out of the Trap. Instead of attempting to replicate what worked the last time, play the “What if …” game. “What if we could achieve this new result? What would it require?” Stay out of the trap of buying into each other’s fears. When they arise (and they will), have the person name the fear (“I fear the customer will be angry about this change in the project.”). Now, write down at least 5 ways it could work! (e.g., “I could ask my boss to talk with the client.”)
  1. Now, Write Down the New Stretch Goals! Develop them with the team. Ensure everyone’s voice is heard. Talk with the nay-sayers to see what needs to be reassessed or is being ignored. Don’t forget to get buy-in from your boss, other teams, and customers that the changes will impact.
  1. Hire an Experienced Executive Coach. Since you’re now in the driver’s seat, select the right coach for your leadership and business growth and your team. Remember, focus on the coach’s experience and ability to work with different types of people and produce intended results since no two teams will operate similarly. 
  1. Use a Qualified Job Fit Assessment. It’s a highly effective way to distinguish differences between team members and to work effectively with them. These high-quality tools include long-term predictive validity needed to assess where you’re at today (the real you) and where you and your team members will be during the next year or so. These tools also focus on who you are (your natural thinking, core behaviors, and true occupational interests) and not how you want to be seen (more of the back-seat way of thinking). For example, selecting someone to handle the budget who hates working with numbers will only alienate others on the team, especially if you’re going over budget and the customer refuses to pay the additional costs!
  1. Do the Real Work! Real work is required (and experience, too) to drive the intended results. You can acquire the experience if you’re taking focused actions, being coachable, and driving the results (not attempting to hitch a ride in someone else’s vehicle)! Driving for results means asking for status reports, listening for actual work done, being open to new initiatives, and being willing to provide the resources needed. Remember, No Focused Action = No Intended Results! Stop settling for good enough (aka mediocrity), which is more of the back-seat way of thinking.

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: Do you want great results from your team? Then, it would be best if you got in the driver’s seat to achieve the intended results. Want to tap into my 31++ years of experience? Contact me now with your questions!

It’s time to get honest and genuine! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

Are Your Future Bosses and Leaders Ready to Lead the Way?

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“Preparation is the key to success – that includes developing your team’s talent as future leaders too!” Jeannette Seibly

“Leader and manager development” is at the top of the list of priorities for HR leaders during 2024, according to Gartner’s annual HR Priorities survey.

According to the survey, here are several of the factors driving this priority:

  • Productivity anxiety
  • Employee conflict
  • Mutual distrust between employees and bosses
  • Pressure for operational proficiency

Also:

  • Bosses (managers) are overwhelmed by the growth of job responsibilities
  • Bosses (managers) are poorly equipped to lead change

The bottom line – here are the mistakes we often make:

  • We wait until the new leader or boss has been given the job title before we provide the tools and training required to do the job. But that is not enough!
  • We assume there is no difference between being a top performer versus being the boss. But leveling up and the added responsibilities will cause failure. (Level up = emotional intelligence, flexibility, and resilience to name a few).
  • We subscribe to the traditional sink or swim mentality of letting them figure out their new job on their own! (Yes, there are still employers that rely on this poor practice.) We only intervene when it’s necessary to put the new leader or boss on a performance improvement plan or fire them if there is too much turnover, conflict, or other nefarious outcomes!

All of these costly mistakes ensure loss of top talent and customers, while negatively impacting business revenues and results.

How to Prepare Future Leaders and Bosses

Start with:

Develop a Career Pathway.

  • What are the person’s primary interests and goals?
  • How can they achieve these in your workplace culture?
  • What type of training and education is required to meet the company and the person’s goals?

Map out the career pathway in writing and provide the dollars necessary. Remember, not all people should be or want to be bosses or managers of people to move up in the company. This often-overlooked issue can be very expensive when the person fails and leaves the company.  All their knowledge, experience, and other attributes go with them! And, your reputation as an employer suffers too. Create different career ladders and opportunities for employee growth. This should include exposure to cross-training and other customer related opportunities.

Use Valid and Reliable Job-Fit Assessments. It’s important to hire and promote based on job fit. Another benefit of using objective data and predictive validity (the ability to measurement or predict future performance in a job) is the ability to change the job responsibilities to fit the incumbent’s thinking style, core behaviors, and occupational interests! Some job-fit assessments also provide leadership reports with objective data and insights into strengths and areas for development. Remember, people today refuse to work in jobs that don’t reflect their interests and do not provide perceived value to advance them on their career pathway!

Now, Provide Hands-On Training and Development:

Build Expertise. While providing ongoing leadership and management training is important, it’s even more important that they are given opportunities to use the training and develop those skills!

Example: “1 in 5 managers would prefer not being people managers.” Yet, guiding them to learn how to work with and through other people is required in most jobs. But managing people working on projects is different than managing people on a daily basis.

Ideas for development include: leading team projects, working on a corporate team project, being on boards for non-profits and for-profits too, volunteering, etc. The key is to ensure they are actively participating and not just observing!

Proficiency with Technology. Technology and innovation are here to stay! It’s important future leaders and bosses develop an entrepreneurial spirit or curiosity to think like a business leader and drive needed change. If they don’t have the authentic curiosity or interest in technology or business, your company and customers will suffer.

Provide Talent Mobility. Post jobs and allow employees to be considered for them. This provides incentives for them to expand their skills and knowledge – always critical components to improving retention, revenues, and results! Remember to use a strategic job fit selection system for internal job transfers and promotions. Have candidates interview for the job as if they were new job candidates. Also, review their job-fit assessment results and training and education to-date.

Ask these types of questions (these are offered to get you thinking):

  • What was your most recent mistake? What did you do to fix it? What did you learn from it? (Listen for: coachability, awareness)
  • How have you used xxx (pick one or two new skills) effectively? How do you know you were using it effectively? (Listen for: ability to adapt, be flexible, and use skill appropriately)

Also, conduct internal reference checks. Example: True story – a young man was promoted by his boss because of the young man’s likability. The problem? He wasn’t courteous or likable by his co-workers and customers(!) – his overconfidence and ego got in the way too often!  

Use Objective 360-Degree Feedback Assessments. Many companies use internally designed 360-feedback questionnaires. Most of these create a lot of employee apprehension rather than provide valid insights for bosses and leaders. The main reason? There is no objective measurement being used! Pay now or pay later when using internally designed 360-degree tools versus professionally validated assessments.

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: Are your leaders and managers (bosses) ready to lead? Are they comfortable with change? Do they have the interests to develop the skills and competencies required? Want to tap into my 31++ years of experience of developing effective leaders and bosses? Contact me now with your questions!

It’s time to get honest and genuine! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

Bosses and Leaders Need to Develop Conflict Resolution Skills

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“Resolving conflicts between employees and teams is a top 2024 challenge for bosses and leaders today – but they are not ready!” Jeannette Seibly

Many bosses and leaders today need to focus on conflict resolution between individuals or teams more so than ever. But they are not ready. (Gartner Research) It no longer works (and never did) to rely on “Do as I say.” Or ignore conflicts and difficult employees while hoping the issue will take care of itself. While some will fire the perceived offender, this doesn’t resolve the real issue since it takes more than one person to create conflict.

Unresolved conflict is like a virus – it spreads invisibly into everything we do – and causes top talent and customers to leave!

Reasons conflict resolution has become a top issue during 2024 for bosses and leaders:

Employees are:

  • Taking comments and situations personally
  • Unaware of the negative impact they have when not doing their work as required
  • Unwilling to value the facts over gossip, lies, and innuendos
  • Upset when they feel unfairly treated (I’m right, and they’re wrong)

Boss and Leaders lack the following:

  • Willingness to be effective and instead focus on likability (not rocking the boat)
  • Ability to create win-win-win results (I’m the boss, and I’ll do it my way)
  • Skills or interests to get to the core of the real issue(s)
  • Objectivity is required, and instead, listen to the “loudest” or “favored” person or group
  • Emotional Intelligence (EI) skills are required to effectively manage brainstorming sessions and allow for differing opinions to create new solutions – when this is not managed effectively, it is experienced as conflict

Addressing conflicts requires getting to the core upset or issue. This can be difficult due to the various communication styles and skills in today’s workplace. Additionally, perceptions of how co-workers, bosses, and customers should talk and behave are traditionally handed down through family cultures, communities, and religious beliefs.

The solution? Everything can be resolved through communication. Often, you are unwilling to talk it out and resolve conflicts because you dismiss other’s thoughts and feelings as unimportant.

Three Key Communication Skills

Listening Skills. Focus on listening, being present, and hearing what others are saying. Listening takes awareness and lots of practice. It requires being present during conversations and not letting your mind wander. It’s especially difficult when you cite, “I’m too busy,” and fail to listen!

Remember, the longer a conflict goes on, the more mischief, factionalism, and other costly challenges occur (offsprings of the original issue). It’s important to unravel the core problems before you move forward. These conflicts do NOT go away on their own without working through the facts.

It’s up to you as the boss and leader to exemplify the skills required! To improve listening and reduce misinterpretations during meetings (a significant source of conflicts), a good place to start is with no “cell phones” allowed during meetings! Hold your supervisors, managers, and management team accountable and responsible for doing the same! Employees will follow your lead.

Speaking Skills. Many employees have limited speaking skills in the workplace for various reasons (e.g., different primary languages, fear of voicing their ideas, and remote and hybrid work concerns). Learn to speak slowly and carefully and engage all team members during meetings, virtually and onsite. Keep your word choice simple and be able to use synonyms (similar words and phrases) to help employees and team members understand what you’re saying.

Stay away from sound bites or using jargon. When explaining decisions you’ve made, be prepared to answer questions without diminishing any question as unimportant. When you humiliate one team member, others will side with them — causing instant conflict.

Influential leaders know that miscommunication is one of the top reasons for employee conflicts today! The words you choose and whether or not you listen make a big difference in causing or managing conflict. It takes less time to ensure everyone is on the same page today than to deal with tomorrow’s conflict.

Non-Verbal Gestures. While verbal and written skills are essential, non-verbal skills account for 80 percent or more of what people hear (e.g., tone of voice, hand gestures, head nods). Given that interpretations of gestures are often based on family and community cultures, one gesture may mean one thing to one person and something different to another. Take the time to talk through these differences. It’s time to listen and learn.

Three Key Solutions to Diminish Conflict

Hire Yourself an Executive Coach. Many leadership blind spots can create conflicts. Address them as they occur and work through them. You’ll become a more decisive leader and boss.

Training and Development. To reduce conflicts, close the communication gaps. This requires investing money to create onsite workshops and video training libraries. Hold everyone accountable for developing and using these skills—especially all leaders, bosses, and supervisors.

Use a Qualified Job Fit Assessment. How do qualified job fit assessments reduce conflicts and improve communication? They help team members understand objective differences in each other. They also provide a foundation for those difficult conversations about difficulties experienced when working with each other. For example, with objective data, employees are less defensive about traits that impede team progress (e.g., a hyperactive employee attempting to work with an employee who fails to meet deadlines).

Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 31 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve extraordinary results.

A note from Jeannette: Conflict resolution has become one of the top 2024 issues bosses and leaders must address! But many are not ready to do so for a variety of reasons … and I’ve seen too many to count. Want to tap into my 31++ years of experience? Contact me now with your questions!

It’s time to get honest and genuine! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.