leadership results

Shameless Self-Promotion is Key to Achieving Results

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“If you cannot self-promote your achievements, you cannot sell your ideas, products, or services…or be taken seriously.” Jeannette Seibly

Many women and men today downplay their value, success, and awesomeness! Why? It’s not socially acceptable to share what you’ve accomplished. However, the good news is that this is quickly changing!

“Although self-promotion (communicating one’s past accomplishments and positive characteristics) is important for obtaining career and educational opportunities, women feel uncomfortable when doing it, which limits their self-promotion success.” (Sage Journals, 2019)

In my many years of delivering the award-winning “Get Your Brag On!” presentation, many men have also shared that they lack the skills to promote themselves effectively.

The misconception that you can rely on others to promote your achievements has proven to be a costly mistake for many. It’s led to missed job opportunities, lost sales, and overlooked awards, all because they didn’t take the initiative to showcase their own worth!

Stop Downplaying Your Accomplishments!

Why? We’ve been taught since we were very young that it’s wrong to brag! Baby Boomers and GenXs were often shamed by their parents, teachers, and others when they promoted themselves. Millennials and GenZs have peer group pressure to maintain the “We,” excluding the individual “I” from recognition.

Today, self-promotion in interviews, sales presentations, and award nominations is critical. Using “I accomplished” is also important. Yet, many deserving people shy away from doing so and, as a result, are not offered the job or contract or win recognition. Often, less qualified people achieve these results because they brag in a business-savvy manner.

Fill the Confidence Gap. In my experience, both women and men fear sharing their accomplishments. (I continue to emphasize both genders since many articles only focus on women.) While there are gender biases (e.g., men need to talk powerfully, but when women speak powerfully, they are seen as bossy), shameless self-promotion does build natural inner confidence when done in a business-savvy manner.

Inner power and mindful awareness naturally communicate confidence; most people want to work with winners!

I didn’t say it was easy … or that others would readily acknowledge your successes. I’m saying stand up and speak up about your accomplishments. It makes a significant difference in getting pay increases, job promotions, and closing sales.

Feel the Fear and Do It Anyway. Let go of your fears. If someone doesn’t like you, bragging won’t change their opinion. If others are jealous of your success, they won’t suddenly want you on their team. Get over trying to win others’ positive opinions.

Remember, do you only want to be liked and make friends in business? Or do you want to make money and achieve needed results? The irony is that when you build your true inner confidence, people are more likely to like you and do business with you!

Get Guidance on How to Share Your Successes with Others. One reason potentially successful people fail to brag is that they don’t seek out an industry mentor or hire an executive coach to help them learn the art of self-promotion. And it is an art! The other challenge is that many overlook the need to know their numbers, metrics, and other accomplishments. Instead, they take the latest saying or blurb and attempt to fit their accomplishments into it. The problem? It lacks authenticity and truth!

Start by completing the 5 simple exercises in the book “It’s Time to Brag!” Then, work with a good marketing or executive coach to fine-tune. Remember, the key is to differentiate yourself so that others readily understand what you’re saying and who you really are.

  • Saying, “I’m a coach.” It does not differentiate you since there are 1,000s of coaches.
  • “I’m a coach that inspires business professionals to succeed and win.” It uses words that are overused and fails to differentiate who you are.
  • Saying, “I’m a Leadership Results Coach and, along the way, guided the creation of 3 millionaires.” It brags! Focuses. Differentiates. Attracts clients.

Be Authentic, and Don’t Exaggerate. Recently, I presented “Get Your Brag On!” A woman in the audience was livid and stated emphatically, “Everyone lies and cannot tell the truth about their accomplishments! They over-exaggerate!” In my experience, I find that most people struggle to be authentic and tell the truth about what they’ve accomplished. The lesson? Be honest – if someone finds out you lied, it will hurt your credibility now and in the future.

While many people are taught to tone down their achievements (or dumb them down), doing so is usually at their own expense. You want to keep your self-promotion and smart without using words that most people don’t readily understand (e.g., generous v. magnanimous). Plus, use accurate numbers, metrics, and estimates that reflect your successes.

Remember your goal — acknowledge your greatness, then share your self-promotion effectively.

Grab my book, “It’s Time to Brag! Business Edition,” and start bragging and self-promoting today!

©Jeannette Seibly 2019-2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of practical experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select® Partner for over 32 years. Contact Jeannette to learn more about these state-of-the-art job-fit assessment tools or how to coach and manage your people to achieve incredible results.

A note from Jeannette: Learning to self-promote or brag about your accomplishments is critical to winning the opportunity, job, sales contract, or well-deserved award. But too many people downplay and hide their achievements at their own expense. If you’re stuck (and most people are), contact me now for 1:1 coaching (after doing the exercises in the book “It’s Time to Brag!”) or to schedule me for the award-winning presentation Get Your Brag On!

It’s time to talk it out! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes during 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus is that they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

This Book (“Hire Amazing Employees”) Can Help You Improve Your Hiring Process, by Nancy Schick, NY Employment Attorney and Mediator. I met Jeannette Seibly a few months ago In this Together Round Table, where I also learned about her book, Hire Amazing Employees. Since my clients frequently struggle with this task, I bought myself a copy and gave several as gifts. The book contains many helpful tips for avoiding the impact of hiring errors. Read the full testimonial here.

Why Are So Many Leaders Struggling Today? They Are Uncoachable!

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“Can you imagine wanting to win and ignoring the coach? Yet, many leaders refuse to be coachable.” Jeannette Seibly

Why is coaching essential today? The workplace has changed, and so have the unwritten rules. Trying to stay on top of people, projects, and performance while paying attention to profitability can be difficult. It’s why leaders must learn to be coachable but often are not due to ego, peer pressure, and fear of the unknown.

Why Being Coachable Causes Leaders to Win

Accelerate Self-Awareness. Being coachable helps leaders become mindful of what they do and say. As a result, they develop a deeper understanding of themselves and their motivations, leading to greater mindfulness, self-awareness, and personal fulfillment.

Develop Personal and Professional Growth. Being coachable allows leaders to reflect on their strengths and weaknesses, identify areas for improvement, and discover their blind spots. This process helps them grow and excel; two critical traits required to win.

Increase Effectiveness. Being coachable guides leaders to clarify their goals, create action plans, and be held accountable for their progress. This results in improved performance and increased effectiveness in their roles.

Improve Communication Skills. Being coachable also improves leaders’ abilities to develop their communication, listening, and speaking skills. These are critical to success in any role. Leaders and their teams win when they can articulate their vision, build consensus through team conflict, and negotiate more effectively!

Make Better Decisions. Being coachable helps leaders to clarify their values and priorities and to weigh the consequences of their decisions. Creating win-win-win outcomes due to informed and strategic decisions separates so-so leaders from those who excel and win.

©Jeannette Seibly 2023 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has over 30 years of award-winning international experience as an executive consultant, speaker, and business author. Her clients surpass the norm by working through sticky situations and challenging relationships to become positive influencers. Contact Jeannette for a confidential discussion.

A note from Jeannette about being coachable: Imagine for a moment being part of a team of NFL players and ignoring the coach. Not going to happen! The team knows that being coachable is required to win the game. Yet, many leaders today are not coachable and make leadership harder than it is. As a result, they experience higher-than-average turnover, miscommunication, and failed team results. Contact me to talk through how to be coachable and win!

This week’s PODCAST: Listen to Want to Achieve Great Results? Use Peer Coaching with my guest, Meredith Bell, on The Entrepreneurial Leader.

NOTE: Do you want to win? All leaders who are winners have coaches! I love coaching leaders and have for over 30 years! Contact me if you want an in-depth, one-on-one hour over 13 weeks. Having a coach will speed up your ability to influence others, hire the right people, and coach your team for unprecedented results.

Healing Our Inner Power Determines Our Leadership Success

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Grateful Giving: Happy holidays! In appreciation to my readers, I will give an additional one-hour of coaching for 50% off during the month of December, 2022. To participate, complete your Leadership PXTS Report and one-hour review, then, schedule your extra hour. Here’s additional information and link: Your blind spots limit what is possible in your career and business. Too often, we get stuck in how we look at a problem or a relationship. It defines our results! As a leader, it’s critical you discover your blind spots and reclaim your ability to influence and inspire others before it’s too late. Learn more by clicking here.

THE ARTICLE:

“Our inner power needs care like every other aspect of our health and well-being.” Jeannette Seibly

Inner power is the quiet force within you that knows when to act and when to move and gives you the strength to do so. (Psychology Today)

Many leaders experience a loss of inner power during professional and life challenges. Inner power helps you stay resilient and resourceful and bounce back after a loss. But when there is the experience of the loss of a job title, money, family status, zip code, or health, many leaders attempt to hide their feelings of guilt or shame. Instead, take the time to recognize what occurred and do the work to move forward. (An excellent way to objectively discover what happened is to complete the worksheet “What Worked? / What Didn’t Work?)

How to recognize a loss of inner power or strength. When you feel ineffective, or no one cares, you are controlling and challenging to work with, or you are feeling fear due to a person’s upset, you’ve lost your ability to influence and inspire others.

Healing Ideas to Reclaim Your Inner Power

  1. Make the Decision. Nothing can genuinely change until you become responsible for where you are now and then commit to moving forward. In my many conversations with leaders who have experienced a loss of inner power, they remember this declaration. It became the line in the sand of before and after. It’s when they get into focused action to move forward.
  2. Hire a Coach. The best way to move past a business or career loss is to get help. Work with the right coach to guide you in the right direction without the devastating ups and downs of trial and error. Please don’t make the common mistake of doing it yourself to avoid feeling shame or guilt. It’ll be harder to move on and achieve the needed wins.
  3. Know Yourself. Many leaders believe they do know themselves. But forget they have blind spots and talents they are unaware of. Now is a good time to discover them and learn new ways to develop these strengths. Remember, you cannot build your inner power on weaknesses.
  4. Build Healthy Relationships. Take the time to build sound professional, personal, and family relationships. Spend time with like-minded people by reaching out and taking the time to learn about them. Don’t forget to offer help as appropriate.
  5. Get Focused. When a loss occurs, take time to grieve. If you don’t, it’ll come out unexpectedly and hurt your progress. For example, if your loss of power is due to a job or financial loss, it may be time to review the direction or path you’ve been pursuing.
  6. Hire a Therapist. It can speed up the healing process. Take the time to conduct a “brag” inventory, and include strengths and successes you’ve experienced. This helps you focus on “what’s next” instead of living in the past.
  7. Be Mindful. Practice mindful breathing and learn to be present during conversations. It’s where the aha’s occur! Love yourself for who you are and who you are not. Now is a great time for self-reflection. Journalling will help you learn from the experience.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a three-time Amazon Best-Selling Author!

A note from Jeannette about healing an inner loss of power: During this economic uncertainty, it’s easy to experience a loss of inner power. Pause and take the time to look at what’s working and what you are grateful for. Are your goals and life in conflict? Now’s the time to talk it out! Contact me for a confidential conversation.

Your blind spots limit what is possible in your career and business. Too often, we get stuck in how we look at a problem or a relationship. It defines our results! As a leader, it’s critical you discover your blind spots and reclaim your ability to influence and inspire others before it’s too late. Click here for details.

What Do You Need to Do to Improve the Most Overlooked Part of Hiring?

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“A hearty welcome to new hires impacts their longevity with your company.” Jeannette Seibly

According to several studies, well-designed employee orientation and onboarding can improve employee retention by more than 80%. 

“Sally started her new job on a Monday, excited to be working for a company that had a great selection process. But she learned an hour after arriving that her boss was too busy to talk with her until later in the week.

Todd was assigned to get her started and to show her where everything was located (e.g., office, laptop, passwords, restrooms, lunch room). But he didn’t know much about her job duties. He could only help get the items she needed for her desk.

So, Sally started talking with her new team and coworkers in different departments. Everyone had a different point of view as to what her priorities should be. Then, her vice president and the CEO each had conversations with her, but offered different opinions about where her focus should be.

On Friday afternoon she resigned, clearly frustrated by the lack of a cohesive onboarding process.” (Hire Amazing Employees: How to Increase Retention, Revenues and Results!)

New hires decide how long they will stay during the first few hours and days, often subconsciously! As a result, companies that fail to provide employee orientation and onboarding programs experience higher turnover! Remember, when these new hires leave, they take along other top talent, and customers too!

What To Do!

Create employee orientation and onboarding as part of your strategic selection system.

Start employee orientation the minute they apply. Use your Applicant Tracking System (ATS) to send job applicants short videos about the company, interview guidelines, and brief written material about the company’s products, goals, and employee benefits.

Have all “paperwork” completed online! Do this before the new hire’s first day. Have a designated person available to answer all questions and handle benefit enrollment.

Schedule the all-important 1:1 meeting with the boss on day one! Review expectations to ensure both of you are on the same page. People will forget … so this is critical! Share (again) the 180-Success Plan*, goals, and expectations. Then, have them put together the Action Plan required to fulfill it.   *Chapter 6, Hire Amazing Employees

Help the new hire meet and greet coworkers. Designate someone to make introductions to key people and coworkers in the company. Organize lunches and get-togethers during the first month to meet others. The purpose is for the new hire to learn about the company and its customers, internally and externally. Remember to include remote employees too!

Ensure the new employee meets 1:1 with team members. Encourage meetings virtually and onsite. Provide a short list of suggested questions so that s/he can learn more about the company.

  • Tell me about you!
  • How long have you worked here?
  • What do you like most about the company? Your job?
  • What do you like least?

Very Important Note: Remind each new employee to listen more than talk. Many employees, managers, and executives in new positions attend meetings not to listen and learn, but to state what they will be doing and changes they will make in the future. This often shortens the new person’s longevity with the company and is avoidable!

Schedule meetings with key employees in other locations. This is often overlooked or put off until a future date. The problem is that the new manager or executive dismisses the importance of meeting people in their business locations. This is often interpreted as a lack of respect. And creates future problems when addressing issues and implementing policy changes.

Provide an inside mentor and outside executive coach. New hires must have someone to ask for help so s/he can learn more about the company and industry issues (mentor). Also, provide someone to talk them through the inevitable challenges s/he will face with people and in sticky situations (coach). Discuss these expectations before hiring the person … not everyone sees the value of having a mentor or coach. And it’s important to learn during the interview if the person will ask for help and is coachable.

Don’t provide company information all at once! Take days and weeks to discuss the company’s policies, procedures, and employee handbook. Also, review company etiquette, history, mission, values, and communications in 1:1 meetings and group training. Finally, provide an organization chart and brief written material about each department and location. Remember, keep it simple and easy to read since the average reading level is 6th grade!

Remember, as the boss, work the plan with the new hire for success!

(Content for article taken from Hire Amazing Employees: How to Increase Retention, Revenues and Results!)

©Jeannette Seibly, 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about improving employee onboarding: Did you know only 12% of companies onboard effectively? It’s why many new hires leave! What do you need to do to improve (or create) your employee orientation and onboarding processes for new hire success? This information comes from the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results! Have questions? Most do! Let’s chat now!

Why do new hires leave so soon? There can be many reasons. But it’s often due to NO (or the poorly designed) new employee orientation and onboarding program! Be part of the 12% that onboards effectively! Want ideas to help you get started? Get your copy of the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results!

 

Not All PreEmployment Assessments Are Created Equal

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“Did you know using qualified job-fit assessments can greatly enhance any company’s selection process? The right ones can provide objective data to ensure employees are productive and are in jobs they enjoy.” Jeannette Seibly

There are over 3,000 assessment tools on the market today. The challenge? Most do not meet the minimum standards set by the Department of Labor for preemployment and selection use.

Why is this important to know?

Many applicants have been well trained on how to be interviewed and how to answer frequently asked questions. They know how to say the right things, make promises you want to hear, and provide great work samples. However, these conversations do not accurately predict what the person can and may do on the job in your company.

Qualified assessments provide objective data and information that most job candidates won’t tell you and may not even realize.

As a potential employer, you only see 10% of the person based on the quality of the resume, interviews, and reference checks. But, if you are like most interviewers, you make many assumptions about the job candidates’ suitability for the job.

What’s missing? Objective data! The 90% that is hidden will provide you predictive information on whether they can and will do the job and do it successfully in your company. Objective data includes qualified job fit assessments, in addition to a well-structured interview and thorough due diligence.

The purpose of using qualified job fit assessments is to get real about the applicant’s fit with the job responsibilities. Jeannette Seibly

What types of qualified assessments predict a candidate’s success on the job?

  • Thinking Style (Can they do the job?)
  • Interests/Motivations (Will they do the job?)
  • Behavioral Traits (Can they do the job here?)
  • Job Matching (Will they fit successfully in the position?)

The benefits of qualified assessments:

  • Provide the highest level of valid and reliable information due to thorough research.
  • Predict success in a specific job.
  • Provide a technical manual* for your review.
  • Verify or contradict your “gut/intuition.”
  • Prevent “biases” from getting in the way.
  • Are tested to be nondiscriminatory.
  • Help you meet all federal, state, and local statutes. (For international candidates, check with that country’s requirements.)
  • Validate the quality of information the candidate is providing: Is it accurate, or what they think  you want, or what they wish they were … or a mix of all three?
  • Used as directed, they work!

*The first step when selecting a qualified job fit assessment is to review the Technical Manual.

To ensure each assessment tool is valid and reliable for preemployment and selection purposes, request a technical manual from the publisher or vendor for the assessment product.

A technical manual documents the research and development required to meet the Department of Labor (DOL) Guidelines (Testing and Assessment: An Employer’s Guide to Good Practices), Equal Employment Opportunity (EEO), Americans with Disability Act (ADA), and other requirements for the assessment to be used for preemployment and selection purposes. It helps you determine if the assessment meets minimum validity and reliability requirements for use in your specific employment location(s).

Beware: some vendors may provide a letter from their attorney stating the assessment meets all applicable laws for hiring and selection purposes. That letter protects them, not you. Do your homework!

So, what questions help determine validity and reliability of a qualified assessment?

The following questions are not inclusive when deciding which assessment to use. These are suggestions to get you started.

  • Does it assess job-related skills?
  • Does it meet all legal requirements for your work locations?
  • Does it have recent validity and reliability tests?
  • Does it provide predictive validity, high enough to meet DOL standards?
  • What are the sample sizes and makeup for those tests (e.g., Is it validated with a large sample of working people, or a small sample of college sophomores)?
  • Is it appropriate for preemployment selection and hiring purposes?
  • Are you planning to use it for its intended purpose?

Note: Just because an assessment is being used for training or coaching purposes and shows differences in people, does not mean that it can be used for preemploy­ment and selection purposes. Not only is using the correct assessment of legal importance, but it also ensures that you are using tools with the validity and reliability required to accurately and objectively measure the person for the job.

Content for this article is taken from: Hire Amazing Employees: How to Increase Retention, Revenues and Results!

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about why preemployment assessments are a must: There are over 3,000 assessments on the market today. Most do NOT meet the Department of Labor’s minimum standards when using them for preemployment and selection purposes. So, what do you need to know, and how do you select the right ones? The information in this article is taken from the newly published book, Hire Amazing Employees: How to Increase Retention, Revenues and Results! Have questions? Most do! Let’s chat now!

Are your job candidates saying, “I didn’t get the job! But I dodged a toxic boss!”? If yes, your hiring process needs help immediately! Grab your copy of newly released Hire Amazing Employees: How to Increase Retention, Revenues and Results!

Do You Include All Members of Your Team?

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“Including everyone isn’t hard. But it takes awareness, skill, and commitment to make it happen.” Jeannette Seibly

Have you ever attended a team meeting and sat with a smile plastered on your face? Then, left with your facial muscles hurting and your energy depleted? This is what happens when you are not included.

Many team members feel this way after attending team meetings. Lack of inclusion during team meetings is often due to cliques, not being part of the leader’s inner circle, or the leader being focused on him or herself.

As a leader, it’s your job to engage each and every person on the team! That’s being inclusive! Because including everyone creates more productive and engaging meetings. It also impacts the quality of results and meeting deadlines. This critical skill creates influential leaders in today’s workplace.

7 Tips to Be Inclusive

  1. Welcome Each Person as they Join the Meeting, Virtually or On-Site. Use their first name (or the name they wish to be called).
  2. Introduce People to One Another. Take responsibility for introducing people to one another at every meeting. Don’t assume team members know one another or feel comfortable socializing without some help. For example, on Zoom calls, allow 15 seconds for each person to give a quick intro. Being seen and heard sets a positive tone for the meeting or event.
  3. Ask for Each Person’s Opinion. During brainstorming and idea generation meetings, give everyone a chance to speak. And provide them with the option to “pass.” I go around the group more than once to ensure everyone has an opportunity to talk. And I almost always get better interaction the second time around.
  4. Acknowledge Each Idea. Say something positive, “Wow!” “That’s great.” “Hadn’t thought about that one.” When you value ideas, others feel comfortable offering their thoughts and insights. Reserve judgment about the quality of their ideas for later. It’ll be evident if an idea won’t work for a project or issue. Yet, I’ve seen the lamest ideas become epic solutions! So, learn patience and trust the process!
  5. Don’t Offer Your Ideas Upfront (as the leader or boss). During proper brainstorming activities, you want people’s unfiltered Otherwise, sharing your ideas first will have team members telling you what you want to hear. Even worse, team members won’t speak up because they are afraid to disagree with you. So, wait until everyone has an opportunity to share before offering your ideas. I use this tactic for every meeting. It’s incredible how this simple approach generates more engagement and better ideas.
  6. Assign Tasks Appropriately. When assigning tasks, base your decisions on the team member’s skills and not on whom you like the best. Allow people to volunteer first before making assignments. If the team member volunteering doesn’t have the skills, have them work with someone who is an excellent teacher. Otherwise, the tasks won’t get done correctly (if at all), and the person will disengage from the team. I use the PXT Select to ensure I know each team member’s skill level.
  7. Appreciate Each Person. Make sure to appreciate and acknowledge each team member for their contribution, whether large or small. Remember to use “please,” “thank you,” and “great job” often.

©Jeannette Seibly 2021-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about including every team member: Being inclusive isn’t hard. But it does take awareness, skill, and commitment to ensure all team members feel welcomed, respected, and valued during calls or on-site meetings. So if you are hesitant about what to do, let’s start a conversation to get you into inclusive and productive action. Let’s chat now!

Practices to Prevent Employees from Robbing You!

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“Taking good care of your business includes ensuring employees are not stealing from you!” Jeannette Seibly

Throughout my career, I’ve listened to many stories and guided the clean-up of employee theft. Many times, it could have been prevented by following best practices and immediately addressing theft as it occurs. Unfortunately, while many companies focus on theft by hourly employees, the truth is that white-collar crime is on the rise!

Leaders, did you know?

  • The median amount lost in an employee theft claim is $150,000
  • 5% of an organization’s revenue is lost to fraud every year
  • 23% of employee theft cases cost $1 million or more
  • The average office fraud goes on for 18 months before being detected
  • The most frequent thefts involve billing and check tampering schemes

(Source: AICPA.com)

Employee theft includes:

  • Employer’s property for personal use, without authorization
  • Data, money, physical inventory, proprietary information, publications, workers’ comp, unemployment claims
  • Time theft for hours paid, but not worked
  • Payroll information (e.g., social security and banking information)
  • Service theft (e.g., allowing friends and family employee discounts)

1.Prevention Starts with Hiring and Selection (includes new hires, contract to full- or part-time, and rehires)

Companies today fail to conduct background, education, and other checks. These often occur when the boss knows the person, the person is a family member, or they believe they are too busy to conduct their due diligence. (Note: Always check with your legal counsel, human resource professional, or business manager for when and how this information can be obtained and used.)

Obtain Background Checks. These are public records. But remember, many companies do not prosecute employee theft. Therefore, it’s essential to use a qualified core value assessment too. These tools provide direct admission about what they’ve done, and pre-hires are likelier to tell the computer the truth than a human.

Conduct Appropriate Employment Checks and Verifications. They can wave red flags! These are important since over 85% of resumes contain inaccuracies and lies.

Remember to Hire for Job Fit. Why? Believe it or not, employee theft and misuse of company data can be due to boredom, hating the job responsibilities, or being promoted too soon because there was no job fit.

Source: Hire Amazing Employees (Revised): How to Increase Retention, Revenues, and Results! available in July 2022; SeibCo.com/books/

2.Handle Theft Issues Immediately (this will deter others)

Keep Your Eyes Open for “Dummy” Billings, Contracts, and Surprise Billables

A daughter stole over $1MM from her mother’s company using dummy billings over 2 years. Why did it go on for so long and for so much money? Her mother was in denial even after being told it was happening.  

  • Conduct unannounced internal audits
  • Use an outside financial auditor
  • Review your financials frequently for discrepancies
  • Stay in contact with your customers and listen for: surprise contracts, duplicate billings, unusual costs, or delivery of extra inventory

Don’t Retaliate Against the Thief

While you may wish to bash the person’s reputation or withhold their paycheck, don’t! Otherwise, you may end up in a libel suit. Or have a valid employment claim against you for unpaid wages.

  • Contact the police, and your attorney and insurance company
  • Follow the disciplinary process for letting the person go
  • Change passwords, and alert bank and credit card companies
  • If the employee was terminated, immediately change the locks and other security systems
  • If an unemployment or workers’ comp claim is filed, provide only factual information

Use Best Practices to Take Care of Your Business’s Future

An executive director stole several thousand dollars from a not-for-profit. She set up a personal account and deposited several of the organization’s checks into it. When confronted, she threatened to sue them, using her gender and race as excuses. The board backed off from firing and prosecuting her out of fear of “looking bad.”

How you handle this type of occurrence will determine your organization’s future. When someone steals money or data, it’s important to:

  • Tell customers IF there was a data breach by following best practices for your industry
  • Work with your attorney, human resource professional, and/or business manager to recover the money or value of items taken
  • Determine the return on investment before filing any lawsuit
  • Review practices and policies for weaknesses that allowed the theft or issues to occur
  • Don’t let threats of lawsuits keep you from doing what is right

3.Here Are Some Warning Signs You Should NOT Ignore

When an employee:

  • Complains about work, has poor job performance, or is in frequent disagreements with co-workers
  • Feels mistreated, not heard, or humiliated by their boss
  • Has others input overtime and/or expenses for them
  • Is dealing with debt, drug use, or a gambling problem
  • Is unwilling to train others to do their job
  • Works unusual hours (e.g., comes in too early or stays too late)
  • Accepts goods and monies for personal use from suppliers or others

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about preventing employee theft of time, money, and data: Many times, employee theft could have been prevented by following best practices and immediately addressing theft as it occurs. What do you need to do and become aware of to prevent employee theft? Does your strategic selection system need to be updated to avoid hiring mistakes? Let’s chat now before it’s too late!

Self-confidence allows you to address issues now. Self-confident leaders (current and future) address issues that cannot be ignored (e.g., employee theft, misuse of company data, etc.). Build the self-confidence you need to do the right thing now. Grab your FREE copy of 9 tips needed to develop self-confidence.

How to Use Adversity to Make You and Your Team Stronger

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“Want to take advantage of new opportunities? Then, don’t let adversity stop you.” Jeannette Seibly

Like it or not, every team will hit a “wall” when adversity knocks. But remaining stuck or feeling sorry for yourself is not an option. These misfortunes or difficulties can originate from bosses, co-workers, and customers because no one likes change. Some feel threatened by it and will sabotage or block your efforts. Or, it can be due to a company “elephant in the room” no one wants to deal with.

Hoping that the adversity will disappear is a lose-lose-lose strategy! Instead, use your commitment and the team’s resilience to transform a situation, project, and/or relationship. Doing so will make everyone stronger. Here’s how-to-do-it:

5 Tips to Blast through Adversity

Get Real About What Happened. It’s essential to tell the truth. Putting frosting on mud pie and calling it a cake doesn’t change it from a mud pie! When difficulties occur, there is no shame in it. Everyone has experienced failure and unexpected adversity. Adversity can be due to a lack of critical thinking, ignoring ideas, or company politics. Take responsibility and talk with your executive coach and mentor when adversity occurs. Then, take immediate action to get it resolved.

TIP: Complete this exercise with your team: What Worked? / What Didn’t Work? This exercise will have you and your team focused on the facts of what worked and the lessons learned. It will also infuse objectivity into the conversations you need to have with others. This process is a precursor to moving through adversity powerfully.

Develop Emotional Intelligence (EI). It can be challenging to see a situation from another’s point of view when you are emotionally attached to being right. Ask questions. Listen and learn. Now build a bridge between where you are now and the goal you and your team intend to achieve.

TIP: To develop EI, talk with your executive coach or therapist and do the inner work to acquire the critical skills needed.

Utilize All Team Members Based on Their Strengths. There are times adversity occurs due to mistakes made by team members assigned the wrong jobs. Instead of relying on your favorite team member(s) to tell you what you want to hear, give assignments to the best-qualified person.

TIP: Use a qualified job fit assessment to clarify each team member’s thinking style, core behaviors, and primary interests. This information opens new opportunities to develop each and every team member, utilize their strengths, and reduce mistakes.

Be Responsible for What You Are Saying and Sharing. Today’s focus on transparency can backfire when you share too much and publicly blame others. Your relationships can be damage and other will stop trusting you. Straight talk is key. Include diplomacy and kindness to ensure everyone is willing to listen and get on the same page with you.

TIP: Keep a private journal and write down your thoughts and feelings. Not everything needs to be shared with others!

Practice Thanks! Everyone loves being appreciated. Saying “please,” “thank you,” and “great work” is critical. When done authentically, your teams’ confidence grows, and your customers feel valued. Appreciation is especially essential during and after working through adversity of a difficult situation. Be generous with your appreciation!

TIP: For one week count, how many times you appreciate someone. The following week double it. You’ll be surprised by the elevated confidence of your team. And, this is really easy to do!

©Jeannette Seibly, 2021-2022

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about using adversity to make you stronger: Big goals will cause adversity since most people don’t like change! Ask yourself, “Am I willing to do the work required?” Then, have the right conversations with the right people to move the project forward. What adversity are you dealing with? Are you willing to get unstuck? Need someone to listen? Let’s Chat!

Self-confidence can be developed even when dealing with adversity. However, it takes a commitment to yourself to address “lessons being learned” and not shy away from them. Grab your copy of the 9 tips needed to develop the self-confidence you’ve always wanted (FREE).

How to Keep Your Job When Working with an Overconfident Leader

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“Take care — overconfidence can sabotage working relationships irrevocably.” Jeannette Seibly

A new customer gave Allison’s company a similar project to what she had worked on with her former employer. She put together the plan and excitedly shared her knowledge with her boss, Stan. But Stan had his own ideas of what to do and how to proceed. While Stan allowed Allison to offer her plan first, he didn’t listen and scrutinized each point. So, even though Allison was well-prepared, she became inflexible that her plan was the right one. And the initial positive energy in the room deflated like a balloon losing air!

Finally, Stan said, “While this plan may have worked in your former company, we’re not them. So you need to do it my way.”

Not surprisingly, the customer was unhappy with Stan’s way. When Allison attempted to enlist several executives to help turn around the results, they refused. They cited a lack of time. But the truth was, they lacked the confidence to have the needed conversations with Stan and wanted to keep their jobs. He was known to overreact to anyone challenging his ideas on how to get things done. They did, however, recommend to Allison that she leave the company before being fired. (Side Note: The customer terminated the contract and hired Allison’s former employer to get the project done in a way that worked for them!)

This story demonstrates what happens when two overconfident people have to work with one another … disastrous results.

When egos interact with egos, no one is listening. Each person is attempting to outtalk the other and are inflexible to consider alternatives. The project or program is destined to fail, while the customer loses money and time, and at least one person will lose their job or be sidelined until finding another job.

So, how do you keep your job when working with an overconfident leader? First, check your ego at the door. Second … keep reading!

3 Keys to Work with an Overconfident Leader and Keep Your Job

Stay aware and mindful in conversations. Listen up when an overconfident leader shares a decision s/he is making or is about to make. It will impact you, your project, team, and budget, either directly or indirectly. Expand the leader’s opinions by asking open-ended questions for clarification rather than debating their decision. (I’ve coached lots of people who challenged the leader’s opinions. The results? Some were fired, and many were about to be and had no idea their overconfidence got in the way.)

Stand up and speak up. When the leader is overconfident, you will question your own point of view. (Harvard Business Review) Don’t let this deter you from being assertive and sharing facts. But(!) … diplomacy is crucial! (It’s an essential skill to learn!) Remember, while you may be right, overconfident leaders will ignore you when their ego feels threatened. The outcome can impact your future projects, results, budgets, resources … and career.

Avoid confrontation if the leader’s idea or assertion does not impact you. Choose which issues to pursue. If you confront every issue, the overconfident leader will stop listening to you. (And so will everyone else!) Instead, focus on significant issues that will impact you from a win-win-win perspective.

©Jeannette Seibly, 2019-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about working with an overconfident leader: First, set aside your ego! Second, be mindful, diplomatic, and ask questions to keep the conversation going. While it is a dance, the steps don’t need to be complicated. So, what challenge is on your plate to address this week? Need someone to listen? Let’s Chat!

Self-confidence takes practice before you can master it (like all inner growth). What are the essential steps to achieve it sooner rather than later? It requires focused action! Grab the 9 tips needed to develop the self-confidence you’ve always wanted (FREE).

Easy Ways to Combat Energy Zappers

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“Many people love to procrastinate and blame boredom, stress, and toxic people. But the truth is when you fail to honor your commitments to yourself and others, your energy gets zapped daily.” Jeannette Seibly

What is our #1 energy zapper? Our excuses! Stress, boredom, and toxic people, along with lack of sleep, too much sugar, and caffeine, rank right up there as energy zappers too! And, these will occur on a regular basis when not managed.

But procrastination and the excuses we mentally create to justify it win as #1. Ironically, it takes more energy to avoid doing the task or job than it does to get the work done. It’s incredible how much time we waste looking for excuses, feeding our procrastination, and seeking out “why” we don’t want to get it done.

When you have a job, task, or client need, the bottom line is that you want to get into focused-action as quickly as possible. If you don’t, you will experience diminished self-confidence and self-worth. And, you will find future career opportunities, and sales get zapped too.

6 Strategies to Stop Energy Zappers

Schedule. Use an online or hand-written calendar, scheduler, and/or planner. Schedule the time needed to get the task done. Now, honor it as an appointment with a VIP (very important person).  

I remember using an online planner to get my first book written and published. Every week I would receive a notification of activities for the week. And I honored it! This process eliminated the excuses I usually created for not getting my book written and published sooner.

Do or Delegate. Just because you don’t want to do it doesn’t mean others won’t welcome the opportunity. Don’t be afraid to delegate the task or job to someone who would welcome it. Remember, they won’t do it the same way you would … but they often do it better because they enjoy the work!

Brandon hated accounting. But as an entrepreneur knew, it was essential to have up-to-date numbers. So, he set aside his excuses and hired a bookkeeper who completed the weekly work within a couple of hours. Now, Brandon can speak intelligently with banks, his coach, and his team about where they need to focus their attention and be profitable.

Set Aside 20 minutes. If you’re still finding or looking for excuses, STOP! Set a timer for 20 minutes and focus on doing the task during that time and see how far you progress. If, at the end of the 20 minutes, you’re ready to do more, go for it!

One sales rep avoided making his calls and following up with potential customers. His excuse was, “They don’t want to buy from me anyway.” When he worked with his sales manager and coach, he learned how to use those 20 minutes to follow-up and follow-through. His sales improved dramatically.

Hire a Coach and Find an Accountability Partner. Find someone to be your cheerleader. This person will keep you in action. And guide you through complex situations and/or relationships that can also be energy zappers.

Write It Out, Walk It Out, and Talk It Out. These three activities will help you overcome the normal energy zappers of day-to-day stress, boredom, and toxic people.

© Jeannette L. Seibly, 2010-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant and keynote speaker. Have trouble getting into focused action and feeling energized to get your job done and goals completed? Contact Jeannette for a confidential conversation.

Note from Jeannette about energy zappers. Honoring our commitments has become more critical today than ever. Keeping your commitments make you a top talent that your customers enjoy working with. Unfortunately, too many people fail to understand the impact of not keeping their commitments. Contact me today to confidentially talk about your energy zappers.

Being a top influencer means honoring your word and getting the job done in a high-quality and timely manner. So, grab your FREE copy of Eight Tips to Increase Your Ability to Influence.