Coaching for amazing results

Are Superstar Clashes Getting You Down?

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As a boss, it’s challenging to manage high performers. Most of these superstars know they know their stuff. Since they believe others are less knowledgeable and less capable than they are, it sometimes taxes them to listen to others. Even to their boss!

If they’re causing you sleepless nights, most likely you aren’t the only one. As their boss, it’s up to you to manage these superstars and their egos, to keep them engaged and growing with your company.

Look beneath the surface. We often believe that if a top performer does well in one area, s/he will do superbly in other areas too. This is not true. Unfortunately, if you’re not using scientifically validated assessment products to ascertain their thinking style, core behavioral traits, and occupational interests, you may lose them. Superstars hate to fail. Provide them challenges, not to be confused with busy work, which they are quick to spot and resent.

Expect good people skills. Too often as bosses, we overlook our superstars’ interpersonal skills. When we step into a dispute to resolve it for them, it creates more animosity between the superstar and co-workers (or clients). Instead, expect them to work it out themselves by a set time and report back to you the results.

Understand their strengths and weaknesses. Use a qualified 360-degree feedback assessment to focus on their effectiveness and not whether someone is likeable. This can help you uncover any of their missing leadership skills, and focus them on developing themselves for future positions and opportunities.

Remember, money is not a motivator. While your superstars may demand more and more money, higher salaries will not provide the incentives necessary for them to continue to excel. Find other ways of compensating them based upon results (e.g., perks, vacations, gift certificates, etc.).

©Jeannette Seibly, 2010-2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: JLSeibly@SeibCo.com OR 303-917-2993)

Transform your success into great success. Use a qualified 360-degree assessment to move you forward faster. http://SeibCo.com/contact

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Why is Your Leadership Credibility SO Important?

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When busy leaders fail to establish credibility for themselves and their companies, it leaves others wondering about them personally and professionally. Credibility influences the loyalty of internal and external customers. If the marketplace’s perception is that the business, its leader, their products or services are untrustworthy (not credible), this perception drives purchasing decisions whether the perception is accurate or not.

As a leader, your employees emulate you. The keys are to Honor:

  • Your word. Follow through. “I’m too busy” is one of the biggest excuses busy professionals use to justify their behavior. Have you considered, if you’re too busy to follow-through, you’re probably too busy to provide the quality of products and services promised? Get yourself well-organized to keep track of your commitments and find the money to hire necessary support. Develop a dependable system to follow-up and follow-through. Then, follow it!
  • Your company’s vision and mission. Credible leaders consistently make decisions that support their companies’ values. Implement them in a manner that promotes positivity. Too often we follow our ego (aka as our own self-interests) and this quickly limits sustainable company growth. Others will shy away from doing business with you if they perceive association with you could limit their own success.
  • Your commitments. We judge others by their behavior and ourselves by our intentions. What are your commitments? Are you conscious of them when making decisions that impact others? Most people make decisions based upon the tiniest fragments of information and forget about their values and commitments. As a leader, this can be excruciatingly painful if you need to defend your decisions. Instead, apologize and admit when you are wrong. Encourage others to provide you with their opinions and fact-based solutions in the future – don’t forget to include the impact on others. Simply make good decisions based upon all the information you have; your credibility hinges upon them.

©Jeannette Seibly, 2011-2015

I specialize in straight talk with immediate results. With proactive and extensive “people” management experience, I have been particularly successful in coaching and training business owners, their executives and managers, to achieve unprecedented results by working with and through others. 

Build faster credibility when introducing yourself — get your “brag” on with a copy of my book, It’s Time to Brag! http://Time2Brag.com

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Improve Your Results

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It’s more important than ever to stay on-course in your business or career, particularly when things don’t seem to be happening as fast you would like. While modifications may be required, making changes without clarity is not a wise course of action. Remember the fable of the tortoise and the hare? While the hare was faster, he wasn’t able to sustain his activities. The tortoise kept going. Steady and straight. He won!

3 keys to improve your results:

Know Thyself. You can build faster and stronger results using your strengths (remember, every weakness has a strength and every strength has a weakness). Although, many people like to think they know themselves — it’s hard to see yourself from others’ perspectives. To get a true picture of yourself, use your coach, a highly qualified assessment tool and a qualified 360-feedback assessment. These tools will provide clarity on how you interact with others and your effectiveness in managing projects. (Note: Highly qualified assessments require quantifiably higher validity, accuracy and reliability than most products in the market.)

Set Compelling Goals. Many business professionals make pie-in-the-sky goals or set goals too small – neither of these will get you the results you want. Not only are your results unlikely to happen, they create unnecessary stress for you and your employees. Also, it can create needless financial expenditures and loss of energy.

Make goals realistic, do-able and quantifiable. Work with your business advisor to ensure you’re on the right track, moving forward strategically and tactically, while measuring the right key indicators.

Create Focused Action. This is the key to success. Too often we set goals and forget to set up structures to fulfill these goals. Beware, busy work does not equal focused action! Work with your executive coach to ensure you’re working smarter and taking the necessary focused steps each day. Putting everything off will not help you attract new clients or the results you desire.

©Jeannette L. Seibly, 2010-2015

I specialize in straight talk with immediate results. With proactive and extensive “people” management experience, I have been particularly successful in coaching and training business owners, their executives and managers, to achieve unprecedented results by working with and through others.  Get my copy of “We all fail! How can we use failure to create greater success?” http://ow.ly/Kp34R

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Would you allow 2 miles or 2 minutes to get in the way of achieving your results?

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Unfortunately, many of us do. We are afraid to ask for help or clarification on a project, or get a reality check on an idea. We won’t ask for directions on how to get to a meeting.  We don’t plan or prepare for meetings, rationalizing we are too busy. After a networking meeting, we don’t take two minutes to connect via email or LinkedIn.  These lost opportunities cost companies millions!

A true story! When someone was late for a meeting due to lack of planning on where the restaurant was located, they simply gave up. They didn’t use technology (411 (directory assistant), GPS, or MapQuest). The restaurant was only 2 miles away!

Question: Would you work with someone who gave up so easily? What opportunities were lost? 

Answer:  We’ll never know!

Get in focused action. Stop rationalizing why you don’t want to or shouldn’t have to! These excuses take the same amount of energy and time as getting into action!  The question to ask yourself: What is the best use of my time? Now write down a brief outline of what needs to be done and take the first step.

Ask for advice. You look competent when you ask others for their opinions. It shows you wish to solve an issue, move forward to complete a stopped project, or get where you are going. The key is to take the recommendations and follow-through – these few minutes will set you apart from your competition.

Ask the right questions up front. Working smarter means asking for clarification (e.g., timeframe, budget, important information) at the beginning of a project or a plan to resolve any challenges. It takes less than two minutes to ask, and saves mega-time, money and frustration.

 A critical question to ask: What needs to happen for this project to be completed on time and within budget while achieving the necessary goals and outcomes? Yes, the response may take 20 minutes. (Hint: 20 minutes now vs. 20+ hours later)

Plan ahead for 100% success. Plan for breakdowns and pitfalls. They are a reality. When they do happen, do not allow them to stop you. That is what speed dial and social media connections are for — ask your network for input, be responsible for any confidential issues. Meet with your business advisor or coach (or retain one) to clarify what the true issue is. (Hint: If the issue persists, you haven’t gotten to the source of the problem and taken the right actions required to resolve it. Keep digging.)

Taking the two minutes or driving the two miles will make you unstoppable, and have you create unprecedented results!

©Jeannette Seibly, 2010-2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: JLSeibly@SeibCo.com OR 303-917-2993)

Transform your failures into greater success. Get my copy of “We all fail! How can we use failure to create greater success?” http://ow.ly/Kp34R

 

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Highly effective bosses have highly effective employees

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As a boss, you love those days when you and your team feel productive and appreciated — you’re in the zone! Everything is going well. Your projects are done on time and within budget, and healthy disagreements are kept to a minimum. It gets even better when a new idea from your department has saved the company (and client) money and time — solidifying your reputation as a highly effective boss with highly effective employees. Everyone is happy and satisfied.

These types of days don’t happen by accident. They are created by design when you have the right people and you are the right boss.

Hire for Success.  Use objective and scientifically qualified pre-hire assessment tools to assess accurately for job fit, including: thinking style, core behaviors and occupational motivation/interests. Create a 180-day Success Plan and On-Boarding process that helps the new person get up to speed quickly and become an integral part of the team.  Also, use these validated tools to help you build a strong team, by knowing where the strengths and weaknesses lie.

Coach for Results. Use laser-like coaching to get better results. It starts with believing your employees are great contributors, and allowing them the freedom to do their work. It builds trust and loyalty.

Build the team.  Provide learning moments when they make mistakes or there has been a failure. Don’t forget to provide on-going training and outside coaching to help your employees soar to new levels.

Share your expectations. Clarify your expectations of others, and then be a great role-model. For example, as the boss, you arrive on time for meetings and actively participate.

Set the tone for appreciation. Celebrate and acknowledge your employees individually and as a team, on a daily basis.

©Jeannette Seibly, 2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: JLSeibly@SeibCo.com OR 303-917-2993)

Transform your failures into greater success. Get my copy of “We all fail! How can we use failure to create greater success?” http://ow.ly/Kp34R

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Valuable Advice for Accelerating Leadership Success!

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“The mark of a true leader is working with and through others to achieve goals.”

True leaders in this global market must understand the importance of being competitive and collaborative! Accelerating results requires leaders manage people and projects to meet intended goals with a competitive edge. Also required is an ability to learn lessons from their successes and failures, while working collaboratively with and through others to achieve required results. While it may seem time-consuming to work with others to achieve the company’s goals, being the lone ranger will limit the success of the company, project, and, your career!

How do you develop these valuable skills? It requires being involved–it goes beyond reading books, attending workshops and watching videos. It requires you participating, hiring a coach and being in focused action. Today’s effective leaders have others wanting to work with and for them to learn from their amazing experiences and results.

Set and achieve intended goals.

With your team, it’s important to develop a strategic plan with focused action steps to support it. Alignment of others that will be impacted by the plan is also critical. Develop a structure to review what is expected, the timetable and actions to be taken. Beware of busy-ness that often hinders the process from moving forward. Remember, some of your team will be uncertain about the where, what, when, why and how to do the necessary work. Your coaching, or hiring a coach, provides accountability and develops trust when handled in an effective manner.

“Communication can resolve issues; but first we must have the conversation!”

Communicate powerfully.

Don’t be afraid to have those difficult conversations when you’re stuck. Effective leaders are bold. Healthy disagreements can actually clear the air and provide quantum leaps towards the end result. As the leader, learn how to state your point so that others can hear you. Staying in the conversation when it gets tough allows you to build on others’ comments in a positive manner. These skills will make a huge difference in moving forward and having others feel valued.

Facilitate meetings that have value.

Conducting an effective meeting is critical. When leaders have poor facilitation skills, it can lead to their downfall. Learn how to manage the logistical and human sides of meetings efficiently and effectively, either one-on-one or in a group. Remember, to include off-site groups in a way they will feel part of the team.

Develop others.

First — appreciate their contributions. Second — trust your team members to do their jobs and don’t micromanage how they are doing them. Third — manage their progress and check in to ensure efforts are focused on intended results. These are keys to success.

Celebrate!

Celebrating your successes is important. So, is celebrating failures (yes, that seems strange) – however, failures are our learning lessons. Too often we only celebrate what has worked and miss out on the opportunity to learn the important lessons. As an effective leader, it’s up to you to bring forth these valuable distinctions.

©Jeannette L. Seibly, 2015

I specialize in straight talk with immediate results. With proactive and extensive “people” management experience, I have been particularly successful in coaching and training business owners, their executives and managers, to achieve unprecedented results by working with and through others.  Get my copy of “We all fail! How can we use failure to create greater success?” http://ow.ly/Kp34R

Your Biggest Investment Can Be Your Greatest Expense

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As an investor, the biggest and most expensive investment is not the intellectual property, idea or product. It’s the inventor!

Most entrepreneurs/inventors will promise you anything! They have been coached to tell you the right stories and will express a great interest in learning from you. The fact is, many see the bright shiny object called business ownership and using someone else’s money as their answer. They fail to understand the money that has been invested may need to be repaid and that debt can limit future endeavors.  However, it will become your issue if you decide to invest in them and they are not ready.

How can you tell if the person you’re investing in is really the one that can make you money? Most investors buy an idea. The challenge can be the inventor comes along as a key element in the investment. As the investor, you need a way to determine whether or not the inventor has the enterprising interests or capabilities to setup and run a company. And, the willingness and ability to follow your directions!

When push comes to shove in any investor-inventor relationship (and, it will), many will push back and fail to follow-through. The problem is natural entrepreneurs, whether they have experience or not, don’t take well to being told what to do, how to do it, or be held accountable for the intended results that are not their ideas.

They generally are not coachable – they falsely believe if they can envision it, it will happen. They are often unaware of the focused actions required and how to be resourceful outside of themselves.  Their lack of hands-on experience and business knowledge can limit the successful launch of the product/idea and your profitability.

People are like icebergs. You only see about 10% of their skills, experience and education. The rest of the iceberg becomes known after you’ve invested in them.  By then, it may be too late to recoup your money.

What can you do to ensure you’re picking the right people to invest in? Know the person. Yes, it’s their idea that you are buying. They’ve probably invested their entire life savings, have second or third mortgages and received money from their parents, friends and other family members! They truly believe in their idea. However, consider this:

  • Did they use a strategic process to create it?
  • Do they have the mental engine to create a company?
  • Do they have the willingness to follow your lead and work collaboratively with you?

These are only three of the many questions that need to be asked and answered before you invest in them.

Discover the other 90% by using scientifically qualified assessments that will provide objective information about his or her learning style, core behaviors and occupational interests. It will open your eyes (and, usually theirs) about what type of entrepreneur, and future business owner, they will be.

  • Can the person create and build a company?
  • Will they work in a win-win manner beyond verbally agreeing with you and their new Board of Directors (or Advisory Board)?
  • Are the results they produce the intended ones?
  • Were they able to produce them on-time and within budget?
  • Does the leader have the mental engine to grow a financially successful business?
  • Do they even have the interest and discipline to do so?

As an investor, you will save a lot of time, energy and money knowing up front the type of inventor you are investing in – because, again, she or he can either be your biggest investment or your greatest expense.

©Jeannette Seibly, 2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: JLSeibly@SeibCo.com OR 303-917-2993)

Excerpt from We all fail! How can we use failure to create greater success?

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(Get your copy at http://ow.ly/Kp34R )

“Failure is inevitable. Failure is never final—unless you believe you don’t have a choice. It’s part of life. The question is, how do you handle it and not let it derail you? Thomas Edison found 1,000 ways not to make a lightbulb. Michael Jordan missed more baskets than he scored. Steve Jobs was fired by the company that brought him back to create his (and their) well-earned success.

Mostly, we haven’t learned how to handle failure. Failure is when things, people and situations don’t work out to our expectations. It’s why the divorce rate, employee turnover, business closures (in 2014, they were greater than the number of business start-ups) and financial bankruptcies have hit all-time highs. Instead of learning from our mistakes, creating systems that work and looking inward, we blame others or the situation while moving forward hoping failure won’t happen again. We fear others will think less of us if they know about our mistakes. We do our best to hide our failures, hoping they won’t resurrect their ugly heads in the future and expose us.”

We all make failure mean too much! How do we transform it into greater success?

Get your copy of We all fail! How can we use failure to create greater success?  http://ow.ly/Kp34R

Creating a Job-Fit Company

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Are the right people in the right seats on the right bus?

When employees (and bosses) are in the right job (job-fit), it creates a fun and rewarding work environment! The team and individual members make significant contributions to the success of the organization. Everyone experiences high levels of job satisfaction and loyalty. There is a synergy of ideas and working relationships that excel beyond the norm. Sales increase. Customers experience higher satisfaction working with the company. Profits soar. These are the results of job-fit.

Unfortunately, more than 63 percent of the working population do not fit their jobs! Why? We rely upon traditional selection methods and then rationalize hiring failures as “not our fault.” We accept poor job-fit mistakes as part of the norm. We fail to create and follow a hiring and selection system. The fact is a business is often better off leaving an “empty seat on the bus” rather than randomly filling the position with someone not well-suited to the job.

Hire the Right Person. We are often snookered by verbally adept candidates. We fall into this trap when someone has the ability to sell themselves, whether they possess true interest or capability to do the job well or not. Studies show, poor job-fit produces unhappy employees. Those who are unhappy in their work create miscommunication, make more mistakes, fail to focus on critical elements, and blame others for their inability to produce required results. They are overly focused on things that don’t matter rather than solutions that fit the vision and values of the company.

Understand the Financial Impact. Hiring people who do not fit your job requirements and your company’s culture will cost you time and money. They may even irrevocably damage your reputation. The wrong person can actually increase your business and product liability.  Unfortunately, there is no line item on your financial statement about this costly outcome. But if you analyze the true expenses, tangible and intangible, you’ll be shocked and dismayed by these hidden costs. For a quick and easy calculation, read Page 20 of Hire Amazing Employees, Second Edition (http://BizSavvyHire.com) or contact me at JLSeibly@SeibCo.com

Select the Right Tools. Develop promotion and selection processes built upon gathering reliable, valid, relevant information. This can be a challenge since we consider using scientifically designed assessments as costly, and not as important as our gut feelings. The added falsehood is that we believe we can coach, train and motivate anyone to do anything. This is wrong!

Select assessment tools that meet Department of Labor (DOL) guidelines (for a copy of the guidelines, contact me at JLSeibly@SeibCo.com) and that provide information regarding how well their mental engine, their ability to drive the engine, and their interest in doing so, fit within your company, for any specific job.

Train the Interviewers.  Many interviewers rely upon their intuition and perceptions (their guts). The pitfalls are only hear what they want to hear. They don’t catch or ignore conflicting signals. The facts are, job candidates say all the right things and make the right type of promises to get the job offer. How often has this happened to you? Use a structured interview process to discern candidates’ depth of job skill. Implement use of qualified and scientific assessments that contain interview questions. Then, use these behaviorally based questions to provide a structure to ascertain reliable job fit.

©Jeannette Seibly, 2010-2015

Are you looking for business advice and laser-coaching to resolve an issue or situation? Contact me. I’ve been a business advisor and author for over 20 years. I’ve guided the creation of new solutions for 1,000’s of business challenges and published the book, Hire Amazing Employees (BizSavvyHire.com). Check out my website: SeibCo.com.

Are Elephants Monopolizing Results?

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Most of us have heard the expression “there’s an elephant in the room.” Elephants are those unspoken issues that hang around because no one wants to talk about them. They limit our ability to achieve intended results. Yet for a variety of reasons, people fail to address the elephants for fear of personal or professional reprisals. Ironically, expressing those concerns in a professional way can make a significant difference in resolving them.

While some may use the excuse, “it doesn’t matter” or “it’ll go away on its own,” elephants will monopolize and limit the results of any company, association and/or project when ignored.

Sensitive Elephants. If there is a topic that needs to be addressed that can be embarrassing or hurtful to others, have a private conversation with the few people who can resolve it.  Don’t get caught up in recycling “ain’t it awful” or “it shouldn’t be that way” or “it’s too hard.”  Come up with a workable outcome everyone can live with – even if everyone does not wholeheartedly agree.

Overwhelming Elephants. While the issue may seem enormous, start the conversation simply and slowly. Allow others the opportunity to voice their concerns without fear of reprisal. Many will find the elephant isn’t so big after all. Once everyone is on the same page, brainstorm solutions and create focused action plans to disappear the elephant.

Dancing Elephants. When you don’t tell the truth, the elephant will dance from one area of the company into another. Remember, the truth is required when addressing the details, creating new systems and adjusting attitudes of the people involved.

Get help from an outside business advisor to ensure the elephants in your company are no longer monopolizing its results.

©Jeannette Seibly, 2011-2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business!

(Contact: JLSeibly@SeibCo.com OR 303-917-2993)