Hiring Assessments Can Revive Your Bottom Line

 HireRight“If it weren’t for assessments, I would hire the way I always do and  get the same bad results!” — President, Engineering Company

 

Many companies today are focused on increasing sales, saving money and improving profitability. They spend a lot of time evaluating equipment and systems to ensure the best ROI. However, they fail to take the same amount of care when selecting the right resources to hire and manage their most important asset – their employees!  The result is, they miss many opportunities to hire the right people, and often lose top talent and customers due to their mistakes – costing them time, money and market share.

Cost of Poor Hiring Practices

Many executives know their turnover rate – some are proud that they are below industry standard. However, they have not quantified the financial impact to the bottom line and are in denial that they can do anything to improve it.

When you take the time required to tabulate the cost of a bad hire, promote the wrong person, or lose a talented employee, you will realize you must objectively assess potential job candidates for job fit, core values and required skills.  Using qualified assessments can significantly lower theft, cost of turnover, workers’ compensation, unemployment and other employment/liability claims when used appropriately. Remember, include intangible costs such as loss of reputation, quality, customers, vendors and other important factors in your calculations, since all of these can negatively impact your bottom line.

Select Qualified Hiring Assessments

There are over 3,000 publishers of assessment products in the market. Most assessments do not comply with the Department of Labor’s guidelines for pre-employment use (See: Testing and Assessment: An Employer’s Guide to Good Practices, Department of Labor). High-quality tools will have technical manuals (not just a letter from a law firm) to ensure each assessment meets the validity and reliability specifications for pre-employment and selection purposes. Ask for the technical manual and refuse to use an assessment for pre-employment purposes without one.

Assessments with High Validity and Reliability are Incredibly Accurate

Many assessments used for training or coaching purposes will show differences in people. However, they usually do not comply with higher statistical requirements for pre-employment tools. Not only is using the right assessment of legal importance, using tools that actually have the highest validity and reliability will measure people accurately and objectively – a requirement to predict future success. The best assessments provide you the ability to become a laser-like coach. Also, due to their accuracy, you will improve your selection process and reduce costs. Remember, any tool, system or process used during the hiring or promotion process must comply with pre-employment requirements.

When you select the right qualified assessments and use them as directed, they work and will positively revive your bottom line.

©Jeannette Seibly, 2015

Source: “Hire Amazing Employees,” Chapter 11, Assess for Job Fit—Use Qualified Assessments http://BizSavvyHire.com

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for business challenges and is the author of Hire Amazing Employees.  Check out her website: http://SeibCo.com. Or, contact Jeannette @ http://SeibCo.com/contact

Can you make six-figures in sales?

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Yes, if it’s the right career for you.

According to a Glassdoor Blog, some of the highest paying jobs are in sales!

Sales people are the backbone of any company — they are instrumental in making or breaking the success of any product and service the company provides. However, before you fly onto the job boards to find a job in sales, conduct a critical analysis of your thinking style, core behaviors and occupational interests by using a qualified career fitness assessment*. Know upfront, and objectively, whether or not you have what it takes to sell and the type of company that will help you succeed. Remember, many sales people fail to achieve 6-figure incomes due to poor job fit and the unwillingness to develop the discipline required.

How do you find the right job for you in sales?

Step 1: Determine if sales is the right career path for you. Are you able to “sell” by “closing a sale” on a consistent basis? Do you possess similar traits that highly successful sales people have? This can only be ascertained by using a qualified career fitness assessment* and looking at your past sales metrics.

Step 2: Find the right type of sales position. There is a BIG difference between handling incoming orders vs. finding sales opportunities through cold calling and networking contacts. Don’t forget to investigate customer service, marketing and account executive/manager type jobs that may provide better job fit and are normally paid hourly or salary plus commission. Be sure you have the required interests in the product or services, willingness to learn the company systems, excellent people skills and discipline to consistently network. Success in these jobs requires lots of patience, follow-up and follow-through when answering questions, educating customers, and resolving system/product/service issues.

Step 3. Armed with your career fit information, research the industry, company’s culture, and types of products/services offered. Clarity, based upon feedback from your career fit assessment*, will let you know if you have the level of competitiveness, tact and team attitude required. Also, determine if the pay structure (e.g., straight commission vs. base + commission; and, type of bonuses and other perks) works for you. If you are risk-adverse, be sure the base is bigger than the potential commission.

Step 4. Know the company’s hiring practices. Beware that many companies do a poor job of hiring anyone, particularly in sales. Too often hiring managers rely on the candidates’ ability to sell themselves, tell them what they want to hear, and look the part! Being offered the job does not guarantee a six-figure income. You may or may not fit the culture or job requirements.

To increase the probability of succeeding if you are hired, spend time networking for insider information (not found on the Internet) before the interview and conduct your due diligence during the interview(s) by preparing good questions. (For help, read Chapter 12 in the book, It’s Time to Brag! Career Edition, http://Time2Brag.com) Remember to ask about training programs and on-going coaching to help you develop your skills in lead generation, relationship building, prospecting, and closing techniques. If the job is offered, be willing to say, “No, thank you.” if it doesn’t appear to be a good career fit for you. Be honest – taking the job and losing it makes it harder to find the next one.

Ask yourself the most important question.

Do I want a job and career where I will be happy and satisfied? If the answer is yes, studies have shown that you are more likely to be happier and more satisfied when your job responsibilities fit you. The truth is, many times sales people job hop, or are laid off because they were unable to meet monthly or quarterly quotas, or due to territory or company restructuring. Finding the right career (whether or not in sales) will provide greater financial rewards in the long-run. There are no short-cuts to getting rich quickly. Expect to put in the time, learn the company, industry, product/service, and develop long-term relationships regardless of the job.

*The solution to determining career fitness.

The Pathway PlannerTM uses the same assessment information (based upon the world’s largest validation and reliability studies) that thousands of companies use to hire. (Contact http://SeibCo.com/contact.) This educational and career planning tool helps people discover what career possibilities best suit them at any age (16++). The key, like anything, is taking action and learn about different career paths that may fit. SeibCo provides the how-to-do-it in the book, It’s Time to Brag! Career Edition, (Time2Brag.com). This book also includes networking and interviewing advice for success.

To get career fit, contact SeibCo today: http://SeibCo.com/contact

To purchase the book, “It’s Time to Brag! Career Edition” go to: http://Time2Brag.com

For companies wishing to improve their hiring processes, go to: http://SeibCo.com/contact

©Jeannette Seibly, 2015 All Rights Reserved

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now. She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results. Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

 

Does the quality of your presentations elicit the best?

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It’s critical for leaders (and those aspiring to be leaders) to learn the skills required to conduct high quality presentations and facilitate well-run meetings. It not only reflects on you professionally, it also builds a positive reputation for your company, department and team. Developing the right skills helps you attract clients and team members that want to work with you, receive promotions and pay increases, and build new career opportunities. One of the most important indicators of professional success (regardless of your occupation) is your ability to speak, listen and share the spotlight in a way that elicits the best from others.

Practice the right things, the right way.

Developing excellent skills takes consistent practice of the right things, the right way. For example, continuing to practice the piano playing the wrong notes, will not improve your ability to play the right notes when it counts – at a recital or in a competition. While learning presentation and facilitation styles may not seem important when you are young or in your current profession, consider taking the time now so you don’t miss golden opportunities to accelerate your leadership growth.

4 Key Behaviors that Make a Difference

Practice is required for all endeavors, and developing excellent presentation and facilitation skills is required in many jobs. When preparing for a presentation, write down an outline of the key points and practice in front of a mirror. Ask for feedback from others, before and after the program. Winging it usually means you don’t understand the importance of engaging an audience — remember you may not get a second chance to cause a favorable impression, win the contract or resolve a company issue.

Discipline is created by following a structure that works and by scheduling repetitive practice, on a consistent basis. Attending Toastmasters is one example. It provides the opportunity to learn and practice the right skills – it also teaches proper etiquette for managing the stage, room, podium, handouts, seating, mic, etc. Developing a style that works for you and engages everyone in your audience is the ultimate goal.

Coach-ability is very important. Thinking you know-it-all (so you don’t have to practice or listen to others’ suggestions) will quickly impede your progress. Welcome the feedback from others and consider it valuable. Hire a coach, attend a workshop, and ask your boss or co-worker to critique you –you’ll be surprised by the progress you make by being coachable.

Learn from your mistakes. Shake it off when you make a mistake, apologize if needed and move on. Most people won’t even know you made a mistake – however, there will be some mistakes that are not as easily overlooked (e.g., using a four-letter word, gossiping, etc.). After your presentation or meeting, take time to identify two areas of improvement with your coach. Don’t forget to solicit feedback from the organizer of the event, by asking “What worked?” and “What didn’t work or could have been better?” When conducting training programs, written evaluations can be helpful to ensure the main points and concerns were addressed. Remember, one bad review doesn’t mean you did a bad job! However, pay attention when you have had several similar comments.

Again, as a leader, it’s up to you to elicit the best from your audiences — employees, industry professionals and others. It requires disciplined practice, coach-ability and learning from your mistakes in order to conduct well-received presentations and facilitate well-run meetings.

©Jeannette Seibly, 2015

Jeannette Seibly is a business advisor who creates million-dollar results for business owners and executives of $5MM to $30MM enterprises. Along the way, she has guided the creation of three millionaires. http://SeibCo.com

Learn how-to sell yourself, your products and services, It’s Time to Brag! (http://Time2Brag.com)

8 Requirements to Be a Successful Professional!

As you advance in your career, or climb up the corporate ladder, it’s important to learn to be open to new ideas and people. Unfortunately, we love to judge others, often too quickly and negatively. As a result, we lose our effectiveness and close the doors to new opportunities.

Success is an inside job and requires improving your people skills. Developing these skills takes time, practice and discipline, and will enable you to work with and through others to achieve your goals, develop an amazing team, become competitive, and improve your company’s bottom line.

8 Key Requirements:

  1. Do what you say you’ll do on time and as promised. Apologize when you “drop the ball.” Then, adjust your attitude and systems to ensure you’re not continually “dropping the ball.”
  2. Develop the discipline to do the right things the right way. Remember, your decisions will impact today’s situation — and tomorrow’s too.
  3. Get to know what is of interest and/or concern to your customers, internal and external. (This includes your boss and Board of Directors!)
  4. Learn to listen to new ideas and new ways of achieving results.Great ideas can “erupt” from anyone, at any time – if you’re open to hearing them!
  5. Respect everyone on the team regardless of his/her opinions and/or personality. Stop negatively judging others because of how they speak, how they present their ideas or how they disagree with you. Everyone can be a contribution to your success, if you’re open to learning from them and value their input.
  6. Acknowledge others for their time, efforts and contributions. Make it a practice to say “Please” & “Thank You.” (A disappearing courtesy that needs to be revived.)
  7. Keep confidences. (Hint: Sharing secrets and gossiping are two of the fastest ways to sabotage your career.)
  8. Forgiveness. Take the time to forgive others, and, more importantly, yourself. Learn from your mistakes and theirs too! Success is an on-going process, not a one-time event.

Successful people have learned these 8 key requirements, and use them to advance professionally.

©Jeannette L. Seibly, 2015 All Rights Reserved

Need to transform your management practices? Contact me before it’s too late! http://SeibCo.com/contact

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now.  She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results.  Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

Three Styles that Will Ensure You’re Doomed as an Executive!

Growing a business requires developing your people! Without them, you are doomed to fail as an executive! To be successful and effective, you must be able to elicit the best in others and focus on what’s important.

Three styles that will doom your effectiveness:

  1. Failure to motivate. While you cannot motivate others that are unwilling to move forward in their careers, you still have the responsibility to offer them opportunities. Laser-like coaching can make a positive impact. Remember, you’re responsible for each team member’s success. When you believe in each person — even when they don’t believe in him- or herself — unprecedented results can occur.
  2. Assess blame. While you are busy finding fault with others, they are busy doing the same! Taking responsibility trumps blame every time! Hold yourself and others accountable for results, as a team. Remember, straight talk, not what you believe others want to hear, is the key to moving forward together.
  3. Micromanage the team. When you become a cog in the wheel of progress, mischief happens. The wheel breaks down. Focus on the results and trust your people to get their jobs done well. Spot check by asking the right questions to ensure systems are being followed and updated when necessary. While it’s important to keep your eyes on the goal, having a well-trained team that takes focus action is also critical for success.

By developing your ability to effectively manage and motivate others, you and your employees will flourish and thrive.

©Jeannette L. Seibly, 2015

Need to transform your management practices? Contact me before it’s too late! http://SeibCo.com/contact

Jeannette Seibly is an internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now.  She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results.  Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

Build a Strong Business by Working Smarter

As a business owner or executive, you can be very busy juggling the demands of day-to-day business operations, customer needs, and family and community commitments. However, you also need to focus on building a strong business by working smarter. That will create opportunities for more fun, more money and more freedom!

Follow these 5 key practices:

1) Handle challenges as they occur. Putting them off and hoping they’ll go away rarely works. You will actually create more work the longer you wait. Remember, a mole hill will turn into a mountain if not handled in a timely and appropriate manner.

2) Listen well the first time. Most of us are poor listeners. Not listening will create more work when we don’t deliver on what clients want, internally and externally.  Although it may take more time, when you slow down and truly listen, it will make life easier and reduce your workload.

3) Hire right the first time. You and your team will need to work harder if you have the wrong person in the job. Use a strategic process and qualified assessment tools. While they may seem expensive, they are not. A bad hire can cost the company 2.5% of the annual gross wage for that person (and may not include numerous intangible costs). Unfortunately, many small businesses have had to close their doors simply because they did not know how to hire right. (http://BizSavvyHire.com)

4) Follow-up and Follow-through. After networking, take 10 minutes and send everyone you met a “thank you” email or card. If you promised material or a call, do it now! Waiting may lose you customers, both current and future.

5) Honor expectations. A couple of examples that business owners need to honor: a) Arrive 5 minutes early for all meetings — if you’re late, you’ll need to work harder to get people to trust you. b) Manage your business with good financial data — use Generally Accepted Accounting Practices. Failure to do so may result in a time-consuming IRS audit. What else can you think of?

Working smarter does not mean working harder. Follow the above 5 practices and you will grow your business and enjoy the rewards.

©Jeannette Seibly, 2015

Need to transform your management practices? Contact me before it’s too late! http://SeibCo.com/contact

Jeannette Seibly is an internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now.  She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results.  Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

Are your employees on the same page with you?

Many bosses, including you, inevitably will get upset with employees who are not doing things the way you would do them. You expect them to know what to do after reading a manual or being shown once how to do something. Rarely do you stop to see what is missing from the employees’ perspectives so that they can produce consistent work product and be on the same page with you.

3 key points to get your employees on the same page with you:

  1. Review your training, systems and procedures. What’s missing? The average national reading level is 6th grade — this can reflect a person’s ability to adequately read, write and comprehend any material and put it to good use. It’s critical to remember that people learn differently. Some people need to talk it out to ensure they understand. Some need to be shown how to do something more than once. Still others need to “try” it themselves first, and then ask for coaching to fill in the gaps.
  2. Use legally and scientifically validated job fit tools for hiring, coaching and managing. This helps you understand objectively why people fail to do work the way you would do it. Also, it creates a laser-like opportunity for you to provide guidance for skill development (this will help you and your employees).
  3. Set specific goals, and then manage the milestones to ensure the project and people are all moving forward. When people fail to deliver the required results, coach them by focusing on the task at hand. Do not try to fix the person – it will never work and leave them, and you, frustrated. Instead, you need to be very specific about your instructions and other times you’ll need to help them understand the bigger picture.

©Jeannette L. Seibly, 2010-2015It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: JLSeibly@SeibCo.com OR 303-917-2993)

Transform your failures into greater success. Get my copy of “We all fail! How can we use failure to create greater success?” http://ow.ly/Kp34R

Would you allow 2 miles or 2 minutes to get in the way of achieving your results?

Unfortunately, many of us do. We are afraid to ask for help or clarification on a project, or get a reality check on an idea. We won’t ask for directions on how to get to a meeting.  We don’t plan or prepare for meetings, rationalizing we are too busy. After a networking meeting, we don’t take two minutes to connect via email or LinkedIn.  These lost opportunities cost companies millions!

A true story! When someone was late for a meeting due to lack of planning on where the restaurant was located, they simply gave up. They didn’t use technology (411 (directory assistant), GPS, or MapQuest). The restaurant was only 2 miles away!

Question: Would you work with someone who gave up so easily? What opportunities were lost? 

Answer:  We’ll never know!

Get in focused action. Stop rationalizing why you don’t want to or shouldn’t have to! These excuses take the same amount of energy and time as getting into action!  The question to ask yourself: What is the best use of my time? Now write down a brief outline of what needs to be done and take the first step.

Ask for advice. You look competent when you ask others for their opinions. It shows you wish to solve an issue, move forward to complete a stopped project, or get where you are going. The key is to take the recommendations and follow-through – these few minutes will set you apart from your competition.

Ask the right questions up front. Working smarter means asking for clarification (e.g., timeframe, budget, important information) at the beginning of a project or a plan to resolve any challenges. It takes less than two minutes to ask, and saves mega-time, money and frustration.

 A critical question to ask: What needs to happen for this project to be completed on time and within budget while achieving the necessary goals and outcomes? Yes, the response may take 20 minutes. (Hint: 20 minutes now vs. 20+ hours later)

Plan ahead for 100% success. Plan for breakdowns and pitfalls. They are a reality. When they do happen, do not allow them to stop you. That is what speed dial and social media connections are for — ask your network for input, be responsible for any confidential issues. Meet with your business advisor or coach (or retain one) to clarify what the true issue is. (Hint: If the issue persists, you haven’t gotten to the source of the problem and taken the right actions required to resolve it. Keep digging.)

Taking the two minutes or driving the two miles will make you unstoppable, and have you create unprecedented results!

©Jeannette Seibly, 2010-2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: JLSeibly@SeibCo.com OR 303-917-2993)

Transform your failures into greater success. Get my copy of “We all fail! How can we use failure to create greater success?” http://ow.ly/Kp34R

 

Comment Form:

 

What do you trust: data or instincts?

Successful leaders have to grapple with this dilemma often. They believe their intuition is telling them what the true answer is. Or, they want to trust the numbers. However, intuition can be wrong and 100 percent reliance on data can send you down the wrong path too. Developing a strong business balance between statistics and your sixth sense takes experience, time, and practice. As business owners and executives know, making the wrong decisions can cost the company more than money. It can also cost their reputation, clients, and top talent.

What do you do when you don’t trust the data? Trust the process. For example: When you hire a person based upon your gut reaction, even when the facts disagree, you didn’t trust your selection system. The truth is, failure to pay attention to good objective information will negatively impact your decisions.

Better questions to ask yourself:

  • Do you know how to correctly use qualified hiring tools?
  • How well do you follow a strategic selection process? (http://BizSavvyHire.com)
  • Do you have an unconscious habit of hiring and firing until you find the right person? (Hint: Honestly look at your turnover numbers.)

Asking these types of questions can help you determine the underlying (aka real) reason you may not trust the data.

Which one do you trust when your data or intuition is contrary to others’ opinions? Trust yourself and be open to being right and wrong. For example, many times when a company is experiencing difficulty achieving results, it’s because a controlling leader or dominating team member made erroneous judgments based heavily on facts or feelings. Learn to ask good business questions and listen to people’s responses. Being open to changing your mind doesn’t mean you have to. However, being adamant that you are right is usually a sign of impending disaster.

Strong leaders trust themselves and know how to develop win-win outcomes by working with and through others. They are prepared for the downside of any decision. They use their results as dashboards to develop trust in themselves and others when making balanced factual and intuitive decisions.

Jeannette Seibly has been an international business and executive coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

©Jeannette L. Seibly, 2013-2014

What does it take to become a courageous leader?

 

    1. Break outside the constraints of how it’s been traditionally done – required to achieve amazing results.
    2. Build on everyone’s ideas — listen and listen some more.
    3. Provide unbeatable service to internal and external customers — each time.
    4. Express your thoughts and feelings responsibly — apologies work wonders.
    5. Manage your ethics and integrity – the impact can last forever.
    6. Oversee your projects for the human experiencenot just the product creation and execution.
    7. Enjoy gratitude for everything and everyone – regardless of the circumstances.
    8. Being respected usually outlasts likeability — people’s feelings can be fickle.

Jeannette Seibly has been an international business coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact