You’re not hiring the resume.

You are not hiring the resume … you’re hiring a person who possesses the skills, education, and other attributes required to be a successful cultural fit for the job. Incorporate objectivity into your hiring process by starting the conversation with team members before you post an ad. Be sure to include in your discussions thoughts, concerns, and resolutions for onboarding, key elements required for company success (don’t simply replicate an old position description), how to correctly use qualified assessment tools, and what is required to create ads designed to attract the right candidates. It will be time well-spent, saving countless dollars and hours.  For additional insights on how to save time and money, get your copy of “Hire Amazing Employees, Second Edition.” ( http://BizSavvyHire.com )

(c)Jeannette L. Seibly, 2013

Are you running away from your employer?

When you leave a job, company, or department, are you running away from coworkers or bosses you don’t like or respect? Or are you moving forward toward a goal? Many times people make job and career transitions for more money, but they are not any happier. Or, they switch jobs to find a better boss, only to find the new bosses have issues too.  Or, they falsely believed bigger is better. Remember, the grass isn’t necessarily greener at another company—it simply looks different from the outside looking in, but there will be similar problems. Take time to clarify your goals and life needs: it will make a difference in selecting the right employer for you. (http://TimeToBrag.com).

(c)Jeannette L. Seibly, 2013

Do you believe you’ve mastered the art of skimming resumes?

Many HR professionals and recruiters falsely believe they’ve mastered the art of skimming resumes. The sad truth is they miss out on many great candidates. Although job candidates do have a responsibility to learn how to sell themselves (http://TimeToBrag.com), reliance on reviewing hundreds of resumes with our inherent biases and limited analysis skills will not attract the right people to our enterprises. Learn how to infuse objectivity early in your hiring process and you’ll increase your qualified candidate pool while achieving better hiring results. (See: Easily Infuse Objectivity Early In Your Hiring System: http://wp.me/p2POui-nj)

(c)Jeannette L. Seibly, 2013

Sticky fingers

Yup. We hire them. They come in all ages, both genders, and every ethnic and professional status. It could be taking pens, stacks of paper or toner, sharing proprietary information, or reselling larger items from the company stockroom. Use a qualified core value assessment tool coupled with a thorough background check to look for people with a history of sticky fingers. Remember, many thieves haven’t been caught—yet. Or, they were caught and the company didn’t file a police report. Safeguard your company and employees and inventory by being thorough during the selection process.

(c)Jeannette L. Seibly, 2013

How do you implement practical, cost-effective due diligence measures? Get your copy of “Hire Amazing Employees, Second Edition: Improve Your Profits (and Your Work Life)!”

Do your employees feel safe?

With white-collar crime and substance abuse on the rise, the chances of your company hiring co-workers and bosses with different sets of values has greatly increased. Poor hiring practices will cause your employees, clients, and vendors to distrust you and your company. The good news? Poor hiring practices can be changed! Although the results derived from using qualified hiring tools and processes cannot guarantee 100 percent success, objective information will always improve your selection decisions. Remember, as a business owner and/or executive, you have a fiduciary responsibility to protect your employees, customers, proprietary information, tools, and communities. (http://BizSavvyHire.com)

(c)Jeannette L. Seibly, 2013

Small Employer Hiring

Small businesses are the backbone of the economy, and on average employ 1 to 10 employees. Many of these business owners have previously worked in corporations, and falsely believe they don’t need a systematic way of hiring due to their smaller size. While they may be right about not needing a formal hiring policy like a larger company, cutting corners and using subjective tools and practices will not protect them from litigation. The sad fact is that a small employer is more likely to make a hiring mistake for multiple reasons, mostly due to lack of experience in hiring. They are under the mistaken belief they can coach and motivate anyone for success. Their lack of awareness simply creates sleepless nights and unnecessary expense of hundreds (if not thousands) of dollars!

The biggest challenge? One bad hire can literally force a small enterprise to close its doors due to theft of money, data and proprietary information. Or, they incorrectly reason it won’t cost them anything to hire a straight commission salesperson, if that person is unable to sell. They don’t calculate the cost to their reputation nor the excessive marketing costs with no positive ROI. One small business owner suffered through theft of proprietary information. It cost him dearly. Instead of seeking better ways to hire people, he simply recreated the mistake by solely relying upon his gut.

Gather objective information. The more objective information you can gather up-front, the less likely you are to interview and select the wrong person. Most interviewers make their decision within the first five minutes of an interview, but spend the next thirty or sixty minutes asking questions that make no difference in changing their minds. Instead, use a structured interview format focused on experience, education and job skills. Have candidates take a skills test to determine true proficiency. Often overlooked is asking about any special requirements. Never assume they read the job posting simply because they applied for the job (e.g., if travel is involved, ask if they are available to travel and how often).

Qualified assessments. Many small employers need to broaden their perspective of what is a qualified assessment. If you’re relying upon non-qualified assessment results, its pay now or pay later in loss of clients or the employee’s unwillingness to do the required activities. Insist upon reviewing the Technical Manual for any assessment you wish to use; do not rely upon a letter from the vendor telling you it meets all federal, state and local laws. Select qualified tools in accordance with the Department of Labor Testing and Assessment 2007 guidelines (for a copy contact: JLSeibly@SeibCo.com. If you have developed one on your own, spend the millions of dollars required to ensure the validity and reliability coefficients comply with EEO (Equal Employment Opportunity), DOL (Department of Labor) and various other requirements.

Training. Since most small business owners don’t hire often, they may overlook current employment laws. Set up a written strategic hiring process and have it reviewed by legal counsel. Review it each time you hire. Take time to learn best interview practices, how to correctly use assessments and skill testing and when to conduct background checks and drug screens (states laws vary). The basic rule of thumb is stay focused on the job responsibilities along with the applicant’s ability to successfully achieve intended results.

All jobs are important! One business owner didn’t feel the receptionist position was an important job in his company. He didn’t understand it’s the client’s first impression, and often a long-lasting one! He spent 5 minutes talking with each candidate and then selected the first one he liked. He went through three employees within a month. He not only lost several clients, one top employee left in protest of his hiring practices.

Hiring Amazing Employees, 2nd Edition, is coming soon! I’ll share more information during this upcoming month.

(c)Jeannette L. Seibly, 2012  All Rights Reserved

Hiring Refresher for Busy Bosses

http://ow.ly/d6yi1

  • Did the last hiring mistake zap you?
  • Still spending sleepless nights, over-thinking how to fix it?
  • Customers complaining about the quality and timeliness of deliverables?

You may need a refresher on hiring and selecting the right top performer.

As busy bosses, we do not hire often. When we do, it becomes very time consuming. We hope to find a quality candidate like the one who just left, or avoid hiring a similar problem to the one we fired.

This is a short 30-minute refresher on “secrets” to shorten up the selection process and ensure  hiring the right person. The first time!

  • How to use ATS (Applicant Tracking Systems) effectively to weed out less desirable candidates.
  • What is a legally qualified assessment? What makes them different than the 3,000 published ones on the market?
  • Completing a full due diligence now saves countless hours and money later.

Join us on Thursday, September 13, 2012 @ 9 a.m. MDT (11 a.m. edt/8 a.m. PDT)

Registration takes only a minute and will save you many sleepless nights!

Infuse consistency, reliability and validity into your hiring process! Register today! http://ow.ly/d6yi1

About our presenter:

Jeannette Seibly has been successfully assisting her clients to hire the right person, the first time, for over 20 years. With over 33 years of human resource, business management experience working with companies ranging from $100K to $100MM, and reducing countless turnover and poor hiring selections, Seibly has saved companies 100’s of thousands of dollars. She’s the noted author of “Hiring Amazing Employees” (BizSavvyHire.com), “It’s Time to Brag!” (TimeToBrag.com), and over a hundred articles on hiring and being a biz-savvy executive and business owner. She’s already at work on the 2nd edition of “Hiring Amazing Employees.” (BizSavvyHire.com for current copy).    Register today! http://ow.ly/d6yi1

Sharpen Your Focus — Strategic Hiring Done Right

We as business owners and executives often find hiring a painful process. Finally, the new hire starts – only to leave a few (costly) months later. We shake our heads … the person looked the part. Spoke correctly. Used the right jargon. There were even times when we realized (almost immediately) it was a bad fit and hoped s/he would leave sooner.

Some workplaces are already starting to experience difficulty finding qualified candidates. Many times this is due to companies not using up-to-date hiring practices.

The purpose of a good selection process is information gathering. When we solicit good-quality data, we are more apt to make good-quality decisions. When we start with a solid strategy and plan accordingly, we attract the right candidates. Unfortunately, we normally short-change the process, citing time and money, not realizing it actually costs us thousands to millions of dollars more!

This three-part webinar is designed for business owners and executives to help them better understand that a dependable hiring process is entirely do-able. You can do it! All it takes is solid strategy, proper tools and the right attitude.

Part 1: Let’s get down to business results!  “Today’s webinar was invaluable! Learning to focus on the right stuff will help me hire the right person. It’s just what I needed.” KM, Business Owner (after attending Part 1)

Part 2: Qualified Assessments: Detect the 90% hidden during the interview. https://www4.gotomeeting.com/register/665209751

Part 3: Due Diligency — The Secrets to Hiring Success https://www4.gotomeeting.com/register/947604399

Top 3 Hiring Myths for 2012

Companies are hiring again! The challenge? Despite all the tools available to help companies hire right the first time, hiring managers continue to rely upon traditional hiring practices or “flavor of the month” hiring gimmicks. Unfortunately, it costs employers thousands of dollars when hiring the wrong person for just a couple of hours! And, can cost millions of dollars when someone is unwilling or incapable of doing the job and the company loses a valuable client or top employee.

These are not new myths.  No formal scientific study was conducted. They are simply ones that have withstood the test of time during the past several decades.

Myth #1: It’s cheaper to re-invent the wheel. Many companies falsely believe they can invent their own tools to attract employees due to numerous social media sites. Yet, sole reliance on your own efforts will reduce your ability to attract qualified applicants. Designing your own applicant tracking system can cost 10x to 1000x more money than selecting a top-rated one with the features you need, like SEO (search engine optimization).  Keep in mind: Applicants will review the top three listings on page 1, skim pages 2 and 3, and not look at any other pages.  While some may argue they don’t want a lot of candidates, picking candidates from a small pool normally means settling for less than the job requires. A well-designed system will provide better applicants for less cost, and allow you to focus your efforts on the best, most likely to succeed candidates.

Myth #2: The perfect candidate exists. Perfection is an illusion. Looking for five “must have” qualities without good decision making tools is a waste of time. Currently, many of us spend less than 6 seconds skimming a resume (or searching for confidential key words); decide “yes or no” within the first 4.3 minutes of an interview; and overlook reference and background checks. How good can our decision-making process be? Top talent will bypass potential employers, if those businesses are unable to understand and follow their own selection system, or use inappropriate tools. Remember, these candidates may be your future clients, vendors and/or suppliers!

Myth #3: I’ll know the person when I meet him/her. Really? Too often we hear, “I can tell the character of a person by looking into the whites of their eyes!” Seriously? If the person does not speak the “hot buttons,” they will not be considered. Many candidates today are well-trained to tell you what you want to hear! It will not make them the right person to achieve the results required to grow your company or keep current clients. Use of qualified assessments (per Department of Labor guidelines) will reduce hiring candidates that simply don’t fit the job, or simply cannot or will not do the job! Review the Technical Manual to ensure proper use.

For additional information on how to hire right the first time: BizSavvyHire.com

For a copy of Testing and Assessment: An Employer’s Guide to Good Practices, U.S. Department of Labor contact JLSeibly@SeibCo.com

Jeannette Seibly is an international business advisor and executive consultant for privately-held companies with revenues of $1MM up to $30MM. She has created million-dollar results for 25 companies, and 3 millionaires!

©Jeannette L. Seibly 2012

Avoid Disruptive Employees

As a boss and leader, it’s important to handle disruptive people issues immediately! Waiting can cause more destruction than a bad competitor. How can you avoid them?

Hire the right person for the right job. Good job fit normally creates better team members, whether they need to work independently or interdependently. Have others involved in the interview process. Conduct due diligence by first clarifying what you need to achieve. Use a consistent interview guide and ask the same interview questions of each candidate. This will make the process to compare responses easier. Moreover, it keeps it legal! Don’t settle for less than is required. Accepting someone as “good enough” can create negative and costly impacts to your clients and company.

Integrate new hires into team. Give new hires basic tasks to complete. Enable them to win immediately. Remind them, winning requires everyone pulling together for the benefit of the team. The good news is that the “right” person who does not like these tasks will find great opportunities to get them done faster, often with less cost! A true win for everyone.

Come Down to Reality. Realize there are times when people who create a lot of brouhaha truly are grounded in the mission and goals of the team. It’s time to have a reality check. Be open to the new opportunities healthy discussions produce, without dissing what caused the exchange of ideas.

Just fire them. There comes a time when someone is unable or unwilling to be part of the team, or do the work. It’s kinder to let them go, than to keep haranguing them to perform the job tasks they were hired to accomplish. Working around them wastes costly time drains precious energy. Sadly, this strategy rarely solidifies the team into working well together.

©Jeannette L. Seibly, 2012