Critical Thinking is the Most Important Business Skill to Teach

Critical thinking skills are required for a strong, resilient, and agile workforce. Create a culture where these required skills are taught on a daily basis.

The Critical Manager

Do you always find fault with whatever someone does? Do you believe your way is the only right way? Do you praise privately but rebuke openly? If you answered yes to any of these questions, you may be a critical manager. You attitude and behavior can make it difficult to work with you and nearly … Read more

I Thought We Resolved the Issue

How often have you thought an issue was resolved only to have it come back and knock on your door again? It’s frustrating! If you let it, it can sabotage your resilience, resourcefulness, and results. Issues reoccur when you put a band-aid on them. You were in a hurry to make the problems disappear and … Read more

Be a Respected Leader and Achieve Intended Results

Being a respected leader (or boss) and achieving intended results requires taking responsibility for each situation, discovering the true issue, and making the best decisions to improve results. And? Asking for help! The biggest challenge I’m seeing today is leaders focused on being well-liked by employees and customers, and disregarding the importance of being respected. … Read more

Why Do You Need a Leadership Coach?

The short answer: In today’s world, many unknown factors occur when you create new systems, design new products and services, and handle people challenges to meet customer demands. Change (real and perceived) causes anxiety for you, team members, boards, and customers. When you (or they) are uncomfortable or confronted, it feels like a mosquito constantly … Read more

What to Do When Given a Career Opportunity Before You Are Ready

Congrats! You’ve received an offer for a new career opportunity. The problem? You’re not ready! Here’s the dilemma. Taking it can cause potential failure. And not taking it could limit future opportunities. It’s a difficult decision to make. Samantha accepted a position as a manager of her department. She had the administrative skills required but … Read more

What Do You Do When Your Team Is Hurting Results?

No one likes to think their team is hurting results. But dismissing the issue, believing it’s unimportant, and failing to take responsibility for the systems and outcomes is a no-win for teams, bosses, customers, and leaders! Remember, finding new customers and talent costs a lot of money. And it overlooks the necessity to improve quality … Read more

Factionalism Hurts Retention, Revenues, and Results in Any Company

Factionalism is: A condition in which a team or company is split into two or more smaller groups with differing and often opposing opinions or interests. (Dictionary.com) We expect teams and departments within any company to work well together all the time. This expectation can be unrealistic. In reality, every company will have conflicts here … Read more