How to Test Your Hiring Process to Eliminate Costly Problems

“To hire the best, you must consistently use best hiring practices!” Jeannette Seibly

Many job seekers love to share their stories about their horrible experiences when applying for jobs. Or, thankfully, share about losing out on a job due to the hiring boss’s poor interviewing behavior.

Stories hiring bosses love to share include nixing a person because they didn’t carry a pen to not hiring candidates that failed to answer non-job-related questions with responses they wanted to hear (e.g., most recent books read or movies seen).

As a hiring boss, you may not be aware of your biases. But they exist, many times unconsciously. And cost you time, money, and sleepless nights. (Example: Making your decision in 4 to 15 minutes of meeting people whether or not to hire them.)

Here’s a great way to determine if your company’s hiring and selection process needs help: use secret job seekers. (Similar to retailers using secret shoppers.)

How to do it: Secretly, without letting hiring bosses know, have friends, trusted employees, and business associates apply for open positions. Have them change their names on their resumes; use fictitious company names, job titles, and educational degrees; and provide pay-as-you-talk cell phones.

Most likely flaws you’ll uncover:

  • Difficulties using your ATS (applicant tracking system)
  • Inconsistencies of questions asked during interviews
  • Not using qualified job fit assessments (Note: Not all assessments are created equal and most do not comply with Department of Labor guidelines for pre-employment use).

The surprises (or maybe not … but now you have factual data required to make needed changes): you will discover the costly mischief about your company’s hiring practices and what is causing the company’s bad reputation.

Common issues will include:

  • Promises made during interviews and not kept when making job offers
  • Having too many interviewers or having team interviews with people not on the same page
  • Job descriptions are too long and uninspiring
  • Job postings are boring
  • Links and QR Codes don’t work
  • Inconsistencies when hiring managers conduct interviews (e.g., asking inappropriate questions or not asking the same structured questions of candidates for the same job)
  • Poor due diligence practices due to not thoroughly checking the backgrounds of all candidates

The key to fixing these issues is to design a strategic job fit selection process and use the best tools (e.g., ATS, structured interview formats, qualified job fit and core value assessments, and consistent due diligence practices). Note: Guidance on how to select the best tools can be found in Hire Amazing Employees: How to Increase Retention, Revenues, and Results.

This is critical and often overlooked! Conduct training programs for all hiring bosses, and provide intra-company access to all required tools and procedures to ensure consistent hiring practices. Also, have a key executive hold all hiring bosses accountable for following all the policies and procedures in the spirit of hiring the right person for the right job the first time!

Training will reduce costly hiring problems and ensure the best hiring practices.

The results? When you implement this secret job seeker program, you will attract and hire better candidates that stop ghosting you! As a result, your company will thrive by increasing retention, revenues, and results. And you may become the best employer in 2023.

©Jeannette Seibly 2023 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has over 30 years of award-winning international experience as an executive consultant, speaker, and business author. Her clients surpass the norm by working through sticky situations and challenging relationships to become positive influencers. Contact Jeannette for a confidential discussion.

A note from Jeannette about testing your hiring practices to eliminate costly (and avoidable) issues: It makes good business sense to ensure your company uses consistent, reliable, and valid hiring practices. Contact me to talk through hiring challenges and how to overcome them. It’ll save you time, money, and your customers!

This week’s PODCAST: Listen to Grow your side hustle into a full-time job with my guest, Bobby Crew on The Entrepreneurial Leader.

NOTE: Do you want to win? All leaders who are winners have coaches! I love coaching leaders and have for over 30 years! Contact me if you want an in-depth, one-on-one hour over 13 weeks. When you have a coach, it’ll speeds up your ability to influence others, hire the right people, and coach your team for unprecedented results.

Become Present to Your Accomplishments

“Being present to your accomplishments creates a natural confidence and ability to share your results.” Jeannette Seibly

You often forget about the tasks, situations, and interactions handled during the day. These activities go by without you being present to what you’ve accomplished!

Why is being present to your accomplishments important?

  • First, it impacts the quality of your work performance, job satisfaction, and ability to build credibility and influence others (to name a few).
  • Second, it also helps you be proactive in creating a career you enjoy and not just sitting around and waiting for something new to happen.

#1 Tip on Being Present

Be Focused. Stop Multi-tasking. When doing your work, set aside negative feelings about the task, stop replaying old conversations, and don’t allow other distractions (e.g., social media posts and electronic pings). When listening, stay focused on the current discussion.

5 Tips for How to Use These Accomplishments

  1. Quantify Performance. Keep track of your accomplishments and any outside-the-norm situations. Use metrics and facts to describe them. Examples: Saying, “It felt good to work with the customer.” It is not impressive. Saying, “Saved the customer $100 in fees.” It is very impressive.
  2. Keep Boss Informed. The boss does not know all you’ve accomplished and the value you’ve added to the company, client, or team. So share the highlights of your accomplishments during your 1:1 meetings or in short emails.
  3. Include with Your Performance Appraisals. If there is a self-assessment process, include vital stats on your performance appraisal. If not, have a 1-page description of accomplishments listed in a bullet format (20 words or less) and attach it to the performance appraisal.
  4. Brag to Win Promotions and Pay Increases. When pitching or negotiating for new opportunities, select 3 key accomplishments to share. To determine these, read the job posting and/or job description. Then, talk with others already working in that area.
  5. Share Ideas with Boss, Co-workers, and Customers. When sharing your ideas, include a key “brag” to build your credibility. For example, “When I used this approach last time, I saved 30 minutes.”

PS: When sharing your accomplishments (aka brags), even though you may be uncomfortable, be open to hearing others’ congrats! I promise you it’ll feel good.

©Jeannette Seibly 2023 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and business author. Her clients value the listening and positive difference she brings to any conversation. As a result, they can work through sticky situations and challenging relationships to become positive influencers. Contact Jeannette for a confidential discussion. PS: She’s also a three-time Amazon Best-Selling Author!

A note from Jeannette about being present to your accomplishments: You’ve achieved significant results in your work and life! So why is it important to be present and share? First, it builds confidence! Second, it’s a great way to build influence. Third, it improves your performance appraisal ratings and paychecks! Contact me if you’d like me to conduct the award-winning “Get Your Brag On!” for your team, company, or association meeting.

This week’s PODCAST: Listen to the Mastering Communication Skills with my guest, Meredith Bell, on The Entrepreneurial Leader.

NOTE: I love coaching current and future leaders to support them in leading, managing, and hiring their teams. Contact me if you want an in-depth, one-on-one hour over 13 weeks. It will accelerate your ability to influence others, hire the right people, and coach your team for unprecedented results.

Easy Ways to Combat Energy Zappers

“When you fail to honor your commitments to yourself and others, your energy gets zapped daily.” Jeannette Seibly

What is our #1 energy zapper? Our excuses! Stress, boredom, toxic people, lack of sleep, too much sugar, and caffeine rank right up there as energy zappers too! And these will occur regularly when not managed.

But procrastination and the excuses we mentally create to justify it win as #1. It’s incredible how much time we waste looking for excuses, feeding our procrastination, and seeking out “why” we don’t want to get it done. Ironically, it takes more energy to avoid doing the task or job than it does to get the work done.

When you have a job, task, or client need, the bottom line is that you want to get into focused action as quickly as possible. If you don’t, you will experience diminished self-confidence and self-worth. And you will find future career opportunities, and sales get zapped too.

6 Strategies to Stop Energy Zappers

Schedule. Use an online or hand-written calendar, scheduler, and/or planner. Schedule the time needed to get the task done. Now, honor it as an appointment with a VIP (a very important person).  

I remember using an online planner to get my first book written and published. Every week I would receive a notification of activities for the week. And I honored it! This process eliminated the excuses I usually created for not getting my book written and published sooner.

Do or Delegate. Just because you don’t want to do it doesn’t mean others won’t welcome the opportunity. Don’t be afraid to delegate the task or job to someone who would welcome it. Remember, they won’t do it the same way you would … but they often do it better because they enjoy the work!

Brandon hated accounting. But as an entrepreneur knew, it was essential to have up-to-date numbers. So, he set aside his excuses and hired a bookkeeper who completed the weekly work within a couple of hours. As a result, Brandon now speaks intelligently with banks, his coach, and his team about where they need to focus their attention and be profitable.

Set Aside 20 minutes. If you’re still finding or looking for excuses, STOP! Set a timer for 20 minutes and focus on doing the task during that time and see how far you progress. If you’re ready to do more at the end of the 20 minutes, go for it!

One sales rep avoided making his calls and following up with potential customers. His excuse was, “They don’t want to buy from me anyway.” When he worked with his sales manager and coach, he learned how to use those 20 minutes to follow up and follow-through. His sales improved dramatically.

Hire a Coach and Find an Accountability Partner. Find someone to be your cheerleader. This person will keep you in action. And guide you through complex situations and/or relationships that can also be energy zappers.

Write It Out, Walk It Out, and Talk It Out. These three activities will help you overcome the normal energy zappers of day-to-day stress, boredom, and toxic people.

© Jeannette L. Seibly, 2010-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant, and keynote speaker. Have trouble getting into focused action and feeling energized to get your job done and goals completed? Contact Jeannette for a confidential conversation.

Note from Jeannette about energy zappers. Honoring our commitments has become more critical today than ever. Keeping your commitments make you a top talent that your customers enjoy working with. Unfortunately, too many people fail to understand the impact of not keeping their commitments. Contact me today to talk confidentially about your energy zappers.

Being a top influencer means honoring your word and getting the job done in a high-quality and timely manner. So, grab your FREE copy of Eight Tips to Increase Your Ability to Influence.

 

When Coaching Is Required to Keep Your Job

“Smart leaders and bosses hire the right coach before losing top talent and customers.” Jeannette Seibly

As a leader (boss, manager, individual contributor), have you:

  • Had a meltdown when situations didn’t go your way?
  • Used microaggressions to get others’ attention when not feeling heard?
  • Refused to listen to ideas and solutions you didn’t want to hear?
  • Had a tantrum when you lost a client, or the results were less than stellar?
  • Arrived at meetings late and disrupted the discussion with your own agenda?
  • Yelled at your boss when frustrated?

If you answered “yes” to even one of these questions, it’s time to get real and hire a coach to keep your job! Whether you know it or not, your career is now on a limited timetable, and you cannot succeed alone without the right help.

Improve Your Leadership Through a Variety of Coaching Opportunities

Hire the Right Coach. Start by hiring the right executive coach. Not all coaches are created equal or can turn leaders or bosses around. The right coach will guide you through difficult situations and sticky (often political) relationships to achieve your plan and goals while being a resource.

Discover Your Blind Spots and Ensure Job Fit. An essential part of your development and plan is to use qualified assessments that provide true clarity. Use a qualified job fit assessment for an objective leadership report. Also, include a 360-degree feedback assessment. Beware! Don’t get duped by the cheap assessments. These are notorious for not providing objective and valid data. Now, work with your executive coach to create your plan and goals. Remember, implement only one change at a time.

Emotional Intelligence Development. Another vital part of your plan is participating in workshops and programs designed to help you learn how to work with and through others to achieve intended results … including improving your communication skills. Also, consider talking with a therapist to uncover unresolved concerns or issues from your past.

Select an Industry Mentor. Whether or not it’s part of your plan, find an industry mentor. The right one expands your awareness of what is required in business today. Value these meetings by showing up on time, being ready to listen, and learning. But remember … industry mentors are not coaches! So, don’t ditch the coach! Instead, talk with your coach about insights and build them into your long-term plan. (Yes, plan to work with your coach for at least six months to ensure your changes are working!)

Let Go of Emotional Attachments. Last but not least, set aside your ego during the process and be open to making meaningful changes. This can be difficult. But consider the alternative (e.g., being fired, having a lousy reputation, unemployable). For example, if you’re a bad boss, ask your company to make you an individual contributor while maintaining the same pay and perks you had as a boss. If your company is unwilling to do so, find a forward-thinking company that does.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a two-time Amazon International Best-Selling Author!

A note from Jeannette about getting real and hiring a coach to keep your job when you’ve gone off-track: when your employees or customers are leaving or complaining, it’s time for you as the boss or leader to listen and hire an executive coach, pronto! Many times, your behaviors and attitudes will improve with the right guidance. But don’t wait until it is too late! Not sure where to begin? Contact me for a confidential conversation.

Hiring the wrong person for an executive or critical position jeopardizes your company. However, this can be preventable when using a strategic selection system. Get essential hiring and selection tips by grabbing the Amazon International Best-Selling Book,  “Hire Amazing Employees!”

PRESS RELEASE – October 4, 2022

OCT 4 2022

For Immediate Release
Contact: Jeannette Seibly
JLSeibly@SeibCo.com
303-917-2993

New Book on Hiring Top Talent Becomes International Amazon Bestseller

OCT 4, Denver, Colorado— Local bestselling author, Jeannette Seibly, also known at the Leadership Results Coach from her award-winning years as a business and leadership coach, is celebrating a new bestseller, along with a 30-year anniversary of helping entrepreneurs, leaders, and business owners, and creating million-dollar results.

Almost 1000 people downloaded her new book Amazing Employees: How to Increase Retention, Revenues and Results (Revised Edition)! over the weekend, and the book hit #1 in nine categories on Amazon across the United States, Canada and Australia.

With 40% of American’s currently considering quitting their jobs according to a McKinsey & Company study, or quietly quitting, it’s become the wild-wild west of hiring. Bestselling author Jeannette Seibly reveals the tools businesses need to hire top talent, and retain their employees in her new book Hire Amazing Employees: How to Increase Retention, Revenues and Results (Revised Edition)! (SeibCo.com/books/)

Right now, she’s offering “30 Tips from 30 Years”  https://seibco.com/30tipsfrom30years/ a free download for entrepreneurs, leaders, and business owners.

She also has published multiple books related to “bragging” to land your dream career, to get the promotion, and to sell yourself and your products anytime, anywhere. Her newest book, “Hire Amazing Employees,”  focuses on how businesses can hone in on top talent, and to stop using intuition as the key factor when hiring and promoting employees.

Making the wrong hire can cost business many thousands of dollars. As the hiring market remains unstable and people continue to quit jobs at record highs, there are many tools available to create and implement a practical strategic selection system, as outlined in Hire Amazing Employees, Revised Edition. (SeibCo.com/books/)

Her “straight talk with immediate results” has impacted many companies to increase retention, revenues, and results!

Press inquiries & book club inquiries: Jeannette Seibly is available for in-person and online interviews for all media formats. Contact her at JLSeibly@SeibCo.com or 303-917-2993 or visit her website: www.SeibCo.com

 

Practices to Prevent Employees from Robbing You!

“Taking good care of your business includes ensuring employees are not stealing from you!” Jeannette Seibly

Throughout my career, I’ve listened to many stories and guided the clean-up of employee theft. Many times, it could have been prevented by following best practices and immediately addressing theft as it occurs. Unfortunately, while many companies focus on theft by hourly employees, the truth is that white-collar crime is on the rise!

Leaders, did you know?

  • The median amount lost in an employee theft claim is $150,000
  • 5% of an organization’s revenue is lost to fraud every year
  • 23% of employee theft cases cost $1 million or more
  • The average office fraud goes on for 18 months before being detected
  • The most frequent thefts involve billing and check tampering schemes

(Source: AICPA.com)

Employee theft includes:

  • Employer’s property for personal use, without authorization
  • Data, money, physical inventory, proprietary information, publications, workers’ comp, unemployment claims
  • Time theft for hours paid, but not worked
  • Payroll information (e.g., social security and banking information)
  • Service theft (e.g., allowing friends and family employee discounts)

1.Prevention Starts with Hiring and Selection (includes new hires, contract to full- or part-time, and rehires)

Companies today fail to conduct background, education, and other checks. These often occur when the boss knows the person, the person is a family member, or they believe they are too busy to conduct their due diligence. (Note: Always check with your legal counsel, human resource professional, or business manager for when and how this information can be obtained and used.)

Obtain Background Checks. These are public records. But remember, many companies do not prosecute employee theft. Therefore, it’s essential to use a qualified core value assessment too. These tools provide direct admission about what they’ve done, and pre-hires are likelier to tell the computer the truth than a human.

Conduct Appropriate Employment Checks and Verifications. They can wave red flags! These are important since over 85% of resumes contain inaccuracies and lies.

Remember to Hire for Job Fit. Why? Believe it or not, employee theft and misuse of company data can be due to boredom, hating the job responsibilities, or being promoted too soon because there was no job fit.

Source: Hire Amazing Employees (Revised): How to Increase Retention, Revenues, and Results! available in July 2022; SeibCo.com/books/

2.Handle Theft Issues Immediately (this will deter others)

Keep Your Eyes Open for “Dummy” Billings, Contracts, and Surprise Billables

A daughter stole over $1MM from her mother’s company using dummy billings over 2 years. Why did it go on for so long and for so much money? Her mother was in denial even after being told it was happening.  

  • Conduct unannounced internal audits
  • Use an outside financial auditor
  • Review your financials frequently for discrepancies
  • Stay in contact with your customers and listen for: surprise contracts, duplicate billings, unusual costs, or delivery of extra inventory

Don’t Retaliate Against the Thief

While you may wish to bash the person’s reputation or withhold their paycheck, don’t! Otherwise, you may end up in a libel suit. Or have a valid employment claim against you for unpaid wages.

  • Contact the police, and your attorney and insurance company
  • Follow the disciplinary process for letting the person go
  • Change passwords, and alert bank and credit card companies
  • If the employee was terminated, immediately change the locks and other security systems
  • If an unemployment or workers’ comp claim is filed, provide only factual information

Use Best Practices to Take Care of Your Business’s Future

An executive director stole several thousand dollars from a not-for-profit. She set up a personal account and deposited several of the organization’s checks into it. When confronted, she threatened to sue them, using her gender and race as excuses. The board backed off from firing and prosecuting her out of fear of “looking bad.”

How you handle this type of occurrence will determine your organization’s future. When someone steals money or data, it’s important to:

  • Tell customers IF there was a data breach by following best practices for your industry
  • Work with your attorney, human resource professional, and/or business manager to recover the money or value of items taken
  • Determine the return on investment before filing any lawsuit
  • Review practices and policies for weaknesses that allowed the theft or issues to occur
  • Don’t let threats of lawsuits keep you from doing what is right

3.Here Are Some Warning Signs You Should NOT Ignore

When an employee:

  • Complains about work, has poor job performance, or is in frequent disagreements with co-workers
  • Feels mistreated, not heard, or humiliated by their boss
  • Has others input overtime and/or expenses for them
  • Is dealing with debt, drug use, or a gambling problem
  • Is unwilling to train others to do their job
  • Works unusual hours (e.g., comes in too early or stays too late)
  • Accepts goods and monies for personal use from suppliers or others

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about preventing employee theft of time, money, and data: Many times, employee theft could have been prevented by following best practices and immediately addressing theft as it occurs. What do you need to do and become aware of to prevent employee theft? Does your strategic selection system need to be updated to avoid hiring mistakes? Let’s chat now before it’s too late!

Self-confidence allows you to address issues now. Self-confident leaders (current and future) address issues that cannot be ignored (e.g., employee theft, misuse of company data, etc.). Build the self-confidence you need to do the right thing now. Grab your FREE copy of 9 tips needed to develop self-confidence.

You Have Achieved Many Successes … So Why Do You Continue to Feel Like an Imposter?

You have what it takes to succeed. So, why do you feel like an imposter?” Jeannette Seibly

Imposter Syndrome: The persistent inability to believe that one’s success is deserved or has been legitimately achieved as a result of one’s own efforts or skills. Oxford Dictionary

Many high-achieving business professionals feel anxious. They’ve worked hard. They’ve learned invaluable lessons by working through challenging experiences. But … yet … they doubt their intelligence and talents and disregard acknowledgment of their accomplishments. They feel like a fraud … like they are an imposter.

This self-doubt occurs even though they pride themselves on doing excellent work. The high-achievers (aka top talent) are good team members despite enduring jealousy and microaggressions from less-qualified co-workers or when they make mistakes.

Can you identify with these feelings of being an imposter? Here are some tips to help you own your accomplishments. Now is an excellent time to shake loose from disempowering yourself!

How to Acknowledge, Appreciate, and Increase Your Successes   

  1. Hire a Coach and Be Coachable. This is the #1 key! Many successful people don’t believe they need a coach. Yet, anxiety or frustrations can increase the number of mistakes made and cause team conflict. Talking through the pros and cons expands your perspective. When you feel empowered, you will take focused actions and have straight talk Invest in yourself if your company is unwilling to do so. It is money well spent.
  2. Find a Company and/or Industry Mentor. Follow-through. These insiders can navigate you through sticky situations and relationships. But remember, they are not coaches! While they can provide insights and help you understand “why” someone is blocking your team’s (and your) results, they may not adhere to confidentiality.
  3. Complete Qualified Job Fit and 360-Degree Assessments. These tools can guide you to understand yourself and help you lessen your “imposter feelings.” They also expand your perspectives about “why” people do what they do! Some assessments also provide leadership insights for improving your leadership results. Remember, being successful in your current position is an opportunity to build your career.
  4. Attend and Participate in Leadership, Communication, and Other Workshops. Don’t be a bystander because observation alone will not develop your skills. Instead, get involved in company offered workshops and online presentations.
  5. Get Back to Basics. And learn the legalities and best practices through hands-on experiences. For example, don’t just learn how to crunch numbers, learn how to use them to make sound business decisions! Then, do the same with other business operations.
  6. Develop Your Emotional Intelligence. Handling nay-sayers, team conflict, and other interpersonal challenges are critical. Also, use this process to reduce anxiety.
  7. Overcome the Fear of Failure. While it’s important to succeed, learning from your mistakes is also essential. Don’t dismiss them as unimportant or overthink them. Instead, complete this exercise to build objectivity and provide feedback for future endeavors. What Worked? / What Didn’t Work?
  8. Learn How to Brag Humbly. Doing so in a business-savvy manner will allow you to share your achievements and ideas so others can hear you. Complete the exercises in the book “It’s Time to Brag! Business Edition.” It’s also a great confidence booster and will help reduce imposter syndrome.
  9. Own Your Successes! Using the eight points above, own your achievements, failures, and leadership style. Remember, knowledge of the job comes with experience. The key is to learn the basics as a foundation and then build on them. It will help you overcome feeling like an imposter.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about overcoming the feelings of being an imposter: Many high-achievers (aka top talent) experience feeling like imposters, more so than others. How do you stop doubting yourself and own your successes? Read this week’s article and use the tips now. Need someone to listen and confidentially talk through concerns? Let’s Chat!

Self-confidence can develop when working through mistakes. It’s the realization that how you handle mistakes either builds your confidence or diminishes it! Grab your copy of the 9 tips needed to develop the self-confidence you’ve always wanted (FREE).

How to Use Adversity to Make You and Your Team Stronger

“Want to take advantage of new opportunities? Then, don’t let adversity stop you.” Jeannette Seibly

Like it or not, every team will hit a “wall” when adversity knocks. But remaining stuck or feeling sorry for yourself is not an option. These misfortunes or difficulties can originate from bosses, co-workers, and customers because no one likes change. Some feel threatened by it and will sabotage or block your efforts. Or, it can be due to a company “elephant in the room” no one wants to deal with.

Hoping that the adversity will disappear is a lose-lose-lose strategy! Instead, use your commitment and the team’s resilience to transform a situation, project, and/or relationship. Doing so will make everyone stronger. Here’s how-to-do-it:

5 Tips to Blast through Adversity

Get Real About What Happened. It’s essential to tell the truth. Putting frosting on mud pie and calling it a cake doesn’t change it from a mud pie! When difficulties occur, there is no shame in it. Everyone has experienced failure and unexpected adversity. Adversity can be due to a lack of critical thinking, ignoring ideas, or company politics. Take responsibility and talk with your executive coach and mentor when adversity occurs. Then, take immediate action to get it resolved.

TIP: Complete this exercise with your team: What Worked? / What Didn’t Work? This exercise will have you and your team focused on the facts of what worked and the lessons learned. It will also infuse objectivity into the conversations you need to have with others. This process is a precursor to moving through adversity powerfully.

Develop Emotional Intelligence (EI). It can be challenging to see a situation from another’s point of view when you are emotionally attached to being right. Ask questions. Listen and learn. Now build a bridge between where you are now and the goal you and your team intend to achieve.

TIP: To develop EI, talk with your executive coach or therapist and do the inner work to acquire the critical skills needed.

Utilize All Team Members Based on Their Strengths. There are times adversity occurs due to mistakes made by team members assigned the wrong jobs. Instead of relying on your favorite team member(s) to tell you what you want to hear, give assignments to the best-qualified person.

TIP: Use a qualified job fit assessment to clarify each team member’s thinking style, core behaviors, and primary interests. This information opens new opportunities to develop each and every team member, utilize their strengths, and reduce mistakes.

Be Responsible for What You Are Saying and Sharing. Today’s focus on transparency can backfire when you share too much and publicly blame others. Your relationships can be damage and other will stop trusting you. Straight talk is key. Include diplomacy and kindness to ensure everyone is willing to listen and get on the same page with you.

TIP: Keep a private journal and write down your thoughts and feelings. Not everything needs to be shared with others!

Practice Thanks! Everyone loves being appreciated. Saying “please,” “thank you,” and “great work” is critical. When done authentically, your teams’ confidence grows, and your customers feel valued. Appreciation is especially essential during and after working through adversity of a difficult situation. Be generous with your appreciation!

TIP: For one week count, how many times you appreciate someone. The following week double it. You’ll be surprised by the elevated confidence of your team. And, this is really easy to do!

©Jeannette Seibly, 2021-2022

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about using adversity to make you stronger: Big goals will cause adversity since most people don’t like change! Ask yourself, “Am I willing to do the work required?” Then, have the right conversations with the right people to move the project forward. What adversity are you dealing with? Are you willing to get unstuck? Need someone to listen? Let’s Chat!

Self-confidence can be developed even when dealing with adversity. However, it takes a commitment to yourself to address “lessons being learned” and not shy away from them. Grab your copy of the 9 tips needed to develop the self-confidence you’ve always wanted (FREE).

How to Prevent Overconfidence from Derailing Your Leadership

“If your ego is in the way, your overconfidence will derail your results.” Jeannette Seibly

Well, I think we tried very hard not to be overconfident, because when you get overconfident, that’s when something snaps up and bites you. Neil Armstrong, American Astronaut

Now, more than ever, confidence is essential for leaders. It encourages your team, customers, and communities to follow you. But problems arise when you become overconfident. You fail to listen to others, be coachable, and focus your team on intended results. To make matters worse, you don’t admit to and learn from mistakes or wrongdoings. Then, before you know it, “something snaps up and bites you” – now, you’ve derailed your leadership.

6 Tips to Develop Healthy Self-Confidence

Pay attention to your communication style. Learn to be aware of words or actions that signal you’re being overconfident (e.g., “I’ve got this handled!” “I never fail!” “This always works.”). Work with your executive coach to see what details you may be stepping over or issues you are failing to address when this happens.

Be honest about your skills. Take the time to conduct an accurate assessment of yourself and learn about your blind spots. Work with your executive coach and use objective data from scientifically validated job-fit assessments. This will broaden your awareness of how others see you as a leader.

Stop comparing yourself with others. Too often, we blame others for mistakes they make but excuse our own! Instead, develop healthy emotional intelligence, work through mistakes, and learn from them. It will build your inner self-confidence and humility.

Test your assumptions before declaring your decisions. We often make decisions based on fragments of information. And, we’re usually wrong. Develop your critical thinking by deep diving into the factual pros and cons. Use your network and team to test your assumptions. Remember, 90% of the world’s information is in people’s heads, not the headlines on the internet or the latest hubris being expressed on social media!

Listen to others’ feedback and concerns. Confident leaders welcome brainstorming and hearing others’ ideas. This includes managing healthy disagreements and building win-win-win outcomes. Remember, learn to listen to what you don’t want to hear to improve your results and keep you focused on what matters. It keeps you grounded in reality.

Recognize when it’s the right time. While many ideas may work with modifications, it may not be the right time or place to put them into action. Avoid circular logic to push through these ideas that your business and customers are not ready for. This is often a problem with overconfident leaders.

©Jeannette Seibly, 2019-2022

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about being an overconfident leader: It’s important to develop healthy confidence. Remember, you can avoid overconfidence by listening, being coachable, and admitting to mistakes. So, what challenges do you want to overcome? Let’s Chat!

Self-confidence is an inside job … a life-long practice … and an essential factor in others following your lead. Grab the 9 tips required to develop the self-confidence you’ve always wanted (FREE).

Every Successful Leader Sparks Trust and Keeps It

“Without trust, your team, boss, and customers will not take you seriously and dismiss what you say or do.” Jeannette Seibly

A trusting team is a team made up of people who feel safe around each other—safe expressing their feelings, asking for help, talking about problems, and admitting to mistakes. Simon Sinek

Successful leaders have learned how to spark trust and keep it growing. They know trust builds credibility over time.

They’ve also learned the hard way that one wrong decision or withholding important information can diminish trust. To improve trust, some leaders have had to alter their management style. For example, stop micromanaging, demanding too much, and playing office politics at the expense of others. These are trust killers, not trust builders.

How to Spark Trust

Trust Your Team. First, you must trust your team members. It doesn’t mean you overlook half-truths, missed deadlines, or poor quality. If someone says they cannot get a task done by a specific time, listen and ask, “What do you need from me?” Team members that feel trusted will go above and beyond to achieve the intended results.

Learn from Mistakes. Everyone makes mistakes, including you! Yelling or expressing frustration at team members will not build trust! (If you do this, it’s time to hire an executive coach to learn new ways of expressing yourself!) Instead, together, conduct an objective review of “what worked/what didn’t work?” Acknowledge things that were well-done. Then, specifically, address two things to improve. Use your natural curiosity and ability to ask good questions to guide the team to build new solutions. The process will build trust (and respect) for you as a leader and team synergy.

Embrace Tough Conversations. Most leaders will do anything to avoid them. But if you don’t uncover the underlying factual issues, progress on projects will fail. The team will stop trusting you, and mischief and finger-pointing will erupt–spark trust. Instead, encourage resourcefulness and brainstorming of new ideas, and champion your team’s ability to work through conflict or issues.

Be Known for Straight Talk. Say what you mean and mean what you say. Allow others the freedom to do the same, to disagree with you and others without repercussions. This makes THE difference between your team trusting you to look out for them or feeling manipulated to get the job done (while not believing a word you have to say). When a project has not met the customer’s needs, tell the truth about why. Avoid spinning the facts to make yourself look good and your team feels good. Remember, they want to learn and grow.

Brag about Your Team! Sharing successes about each and every team member makes a positive difference and builds trust. Be aware of each team member’s contribution … no matter how small. When speaking with others, brag about your team’s successes and mean it!

©Jeannette Seibly 2020-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A Note from Jeannette about sparking and keeping trust: trust is required to be a successful leader. When you make a poor decision, you need to own it. When you assign the best-liked tasks to your favorite team members, you need to stop doing that! Building trust with your team, boss, and customers is how you achieve great results. Have you taken a misstep? (Don’t worry, many do.) It’s essential to “clean it up” asap. Let’s Chat!

Self-confidence is an inside job … a life-long practice. Developing confidence in your career and your life … without comparing these pursuits and results with others … allows you to pursue and achieve goals that are meaningful to you. Grab the 9 tips required to develop the self-confidence you’ve always wanted (FREE).