Accountability Elephants

A company wanted to terminate an employee who was not achieving results. She had a multitude of excuses, blamed her boss for his lack of support and refused to be held accountable for her employees’ actions. When the boss had had enough, the HR Director stressed, “Her employees won’t be happy. She is well liked.” The reality? Many of her employees were happy to see her go since they already realized she was the bottleneck for not getting things done, poor decisions being made and low morale.

Laissez-faire leadership has been creating a devastating impact on companies worldwide, according to Herman Trend Alert, August 22, 2012. Many business professionals are not holding themselves accountable for their results or their employees’.  They blame increasingly complex business environments, workloads and lack of financial and other resources. To complicate these concerns, many leaders have become more concerned about being liked, holding onto their power of control, not rocking the boat or micromanaging to the point of exhaustion.

Delegation. Work-life balance is something we strive to achieve. We blame our employers for our failure to achieve this ideal. The truism is there are time periods when personal concerns (e.g., health, family, and home) will take precedence in your life. There are other times when your professional considerations require stronger attention. Be proactive. Learn to manage these inevitable transitions by requesting help (at home and work).  Stop waiting for the perfect time to cross train. Do it now before the need arises. Learn to trust others to make decisions appropriate for their experience and abilities to alleviate bottlenecks before they start.

Build on strengths. When you are in a job that aligns with your strengths, work life becomes easier to manage. The same is true for your employees. Learn how to hire people who fit their work, and how to manage them accordingly. Hold your employees accountable for results, sales quotas and other objectively set metrics. If employees are unable to meet these measures, it may be time to review their fit with the job. A good person in the wrong job can inhibit her/his own ability to accomplish normal tasks with ease, and issues seem to get muddled and, never resolved. Take the time and spend the money to hire the right people. Learn how to create a work flow that recognizes a person’s strengths.

Handle the Elephants. Most people love to put off until tomorrow what isn’t urgent today. Unfortunately, this growing stockpile doesn’t deplete naturally and unaddressed issues actually grow exponentially.  Hold yourself accountable by enlisting the help of your business advisor as an objective sounding board. Determine effective resolutions for both potential and long-term elephants. You may be pleased to find some can simply be crossed off your list!

Need immediate help to transform your leaders into fearless, effective, no-nonsense contributors? Contact your business advisor today to transform your business! JLSeibly@SeibCo.com

Want to be leader of excellence?

Many business professionals have the goal of becoming leaders of a team, company or industry. Yet, many fall short. They fail to develop the key characteristics so crucial to giving them and their company the competitive “edge factor” required for excellence.

Great leaders inspire.

They are visionaries. Often strong employees and managers focus too narrowly on their own little sphere. They fear political corporate pushback. They hope someone else risks making the changes required for the company to become successful. As a result of this paralysis, they fail to create the opportunities, systems and attitudes necessary to generate a positive ROI. Visionaries, however, are fearless and know that if someone isn’t listening, they can find someone else to support their efforts.

They believe there isn’t a problem that can’t be resolved. Leaders have a mindset that recognizes problems and obstacles, but do not allow themselves to be limited by them. They formulate ideas and know how to enroll others into devising solutions to “make the results happen.”

They are driven to excel. While many companies rely upon incremental steps to achieve goals, great leaders look beyond 100% success. They create goals to achieve what may initially seem impossible. They hire the right business advisors, coaches and trainers to support their people to succeed.

©Jeannette L. Seibly, 2012

Not Producing Intended Results?

Leaders often are perplexed when a project or plan is not working. Everyone wants to change the goal. The plan was created to achieve a specific goal; changing the goal is a strange way to produce those intended results! A compelling goal that is well-crafted requires commitment, focused actions and the right people. Too often the success of any team effort is contingent upon the leader’s people, project and profitability skills. Leaders often derail a team by failing to include others, building upon their ideas and staying focused on the ultimate goal of a profitable venture.

Difference of opinions. Many groups crash when they don’t take the time to effectively work through differences of opinions. Team members must be heard; otherwise, they can become trouble-makers! Productive discussions, sometimes seen as confrontational, are required to build better outcomes, uncover overlooked problems and build agreement.  Team leaders and members need to provide on-the-spot training to show others how to use persuasive listening skills to encourage everyone’s contributions.

Doomsday conspiracy. When people on a team are not committed to the plan designed to achieve the goal, or the goal itself, the project will fail, for either reason. A conspiracy of nay-sayers will evolve to rationalize their point of view when leaders don’t listen. Every member of the team has the responsibility for ensuring others’ concerns are addressed.  Many people view change as difficult, not necessary or are fearful of an unknown outcome. As the leader, it’s your role to facilitate actions and conversations to support the intended results, while positively impacting the bottom line, client relationships and a positive workplace.

What’s in it for me? Employees today want to know what’s in it for them. It’s important to provide insight into how their contributions are part of the solution. Start by sharing the situation or problem needing to be resolved, along with the proposed goal and plans to achieve the goal. If it impacts their potential bonuses and/or paychecks, share this in a positive manner. Honesty is key.  If they are not readily agreeable with the goal or project, they may be hearing it for the first time and need additional time to process it. Remember, you’ve been thinking about it for hours, days, or months!

©Jeannette Seibly, 2012

Your Career as a Leader is at Risk!

“About 40% of executives who change jobs or get promoted fail in the first 18 months.” New Job? Get a Head Start Now, February 17, 2012, Fortune, written by Anne Fisher

 

More than ever, great leadership skills are required of executives, in both the private sector as business owners and in the C-suite of large public corporations. Failure to acquire these skills is a critical error. You can’t force others to become loyal and trusting followers. If you have no one to lead you’ll get fired!  It takes concerted effort on your part, each and every day, to balance the requirements of your company’s needs while supporting your employees abilities to thrive. You’re only as great as your employees’ results!

Stay Ahead. Today, companies are promoting record numbers of people who lack the required management skills or essential interest in being the boss. Not surprisingly, many executives are fired because they are unable to effectively lead their teams and deliver the results. Regardless of the leader’s level of expertise, create a 30-60-90-180 day plan with specific results, projects and training required. Consider including one community involvement activity or on-site customer visit. Keep it simple in design to ensure time to practice and learn.

Clear Focus. Employees readily accept advancement into leadership roles due to better title, corner office and compensation. If it’s solely for the power trip, the “me” focus is a serious problem that leads to failure! A strong leader takes care of her/his people by first being committed to the organization in thought and action. They are more committed to everyone getting a paycheck, than just getting their own!

Be Resourceful. Too often you hear a common complaint, “I don’t have what I need to get the job done.” “I don’t have the budget to do what I want to do.” These are excuses that get in the way of being successful. Learn to ask the right questions of others, and implement ideas appropriately. Some of our most treasured successes began with the innovation born from not having enough (obvious) resources!

Cultivate Trust. If no one trusts you, they may still follow your lead; albeit very reluctantly. They may unconsciously sabotage your efforts and nitpick your manner. Building trust takes time. Work with your business advisor to develop true confidence in yourself and your decision making skills. Then, develop a plan to resolve the previously created issues with your employees. (Visit: SeibCo.com)

Strength/Weakness. Every strength has a potential weakness. Likewise, every weakness has a positive strength. Take a qualified assessment to learn how to navigate these paradoxes with your business advisor. Also, participate in a qualified 360-degree assessment to fine-you’re your effectiveness (See: SmartHiringMadeEasy.com)

Invest in Self.  Many times we falsely believe we’ve reached the pinnacle of our success and have nothing new to learn! Strong leaders engage in ongoing education and remain open to improvement. Strong leaders hire business advisors to help with strategic building of their companies and handling nuances inherent in tactical implementation. These same leaders participate in technical training to better appreciate the challenges their employees may have. New awareness brings about new opportunities. You’re never too old to learn something new; you’ll never be too smart with nothing new to learn!

©Jeannette Seibly, 2012