Too often, we don’t pay attention to what we are saying to others, or ourselves. We make promises and don’t keep them. We forget or don’t hear our own words, get too busy or change our minds. When making promises, be conscious to what you are saying and say it in a clear and concise manner. When someone is making a request of you, agree, say no, or counteroffer. Then repeat the agreed-upon promise before fulfilling it. Write it down and take focused action.
(c)Jeannette L. Seibly, 2013