Avoid strategic plan nightmares.

Executing ideas that sounded great in creative sessions can turn into nightmares. Often, execution fails because of the “bright, shiny object” illusion or a failure to address the reality of current work practices.

Poorly designed goals and action plans that don’t incorporate the current systems and people or are mismatched with the company’s vision and values will fail. Jokingly threatening to fire everyone and hire the “right ones” to get the idea to work is a fool’s mission for any company. Threats like these should be seen as warning signs about the workability of any blueprint.

Create workable goals and don’t change the goal to accommodate the action plan! Learn how to work backwards to produce a focused action from the desired result—it will illuminate often-overlooked problems. These discoveries, when realistically addressed, will help you avoid strategic plan nightmares.

(c)Jeannette L. Seibly, 2013

Has Your Project Gone Off Track?

Project managers can become fearful when a project is past due and over budget. At that point, they have usually lost control of the team and feel disempowered and blameful. To make things more difficult, they refuse to get qualified advice on how to get back on course to achieve their goals.  Instead, they spend more time coming up with excuses the boss will agree with than making the right changes to the action plan.

Successful project managers have a stronger commitment to the project and team than to their egos. They stretch their minds by listening and asking good business questions, not questions designed to force others to agree with them. They believe 99 percent of the world’s information is in others’ heads, and their successful results show it!

(c)Jeannette L. Seibly, 2013

Eliminate the Guessing Game

Do you know how to ask for what you want? Or do you expect your employees or vendors to simply know? Do you falsely believe you will know what you want when you see or read it? Eliminate the guessing game and take time to clarify the goal or outcomes you wish to achieve, in writing. By writing goals down, it’s easier to get everyone on the same page. Stay away from spelling out how to achieve outcomes. Share your outline and include others’ ideas before providing the details.

(c)Jeannette L. Seibly, 2013

Money conversations

Having fear-based beliefs that you can’t afford something important can create a lot of mischief in your enterprise. Although budgets, monetary controls, and other financial considerations must be handled in a fiscally responsible manner, doing so in a Scrooge-like way usually takes its toll on the company–particularly when it’s self-serving.

Teach yourself and others to become resourceful, honor budgets, and learn how to become fiscally responsible. Many employees have not had responsibilities in costing, pricing, or creating profit margins for products and/or services in a competitive manner. Don’t make it difficult to achieve intended results; simply be responsible for the financial outcomes of how and where you spend the company’s money.

(c)Jeannette L. Seibly, 2013

Supersize your goals.

Many goals today are meaningless. They are simply something written down on paper (if they’ve made it that far) to look good or appease the boss. Usually these are not true goals; they are simply tasks or improvements that need to be made (e.g., “Respond within 24 hours to all phone calls”).

If you really want your goals make a positive difference, supersize them. Make them larger than you know how to get them done. This will provide you with room to create new methods and opportunities for yourself, your team, and the company. It will inspire to you and your team to go for it!

(c)Jeannette L. Seibly, 2013

Be Grateful for Conflict

There are many articles written about conflict: the good, the bad and the ugly. The truth is when we fail to listen to others’ ideas and respect individual opinions, conflicts naturally occur.

Why? We have an illusion that our perceptions are the right way to think, behave or interact with one another. We are taught to speak up against someone who does not agree with us, or quietly dis them to others, negating the value of their contributions. The yeller that everyone complains about is actually no different than the silent screamer who fails to notify someone in authority of a problem.  Both cause loss of customers, low morale, poor quality of products or services and profitability. It is disrespectful toward others inside and outside the organization.

The time is now to put aside your preconceived judgments of others’ ideas and develop persuasive listening skills. Be open to hearing thoughts you would normally dismiss, learn to build upon these viewpoints and use them to create new systems, products and/or services. Often, there is a hidden gem of genius in many ideas. To determine the value, you need to develop the potential worth. Exercise facilitation skills that bring out each person’s opinions.  Listen to differing facts about the workability of internal and external factors – these can add to or hinder financial results.  In the end, whether your nugget shines, is used to create a better solution or set aside, be grateful for the “conflict” or differing mindsets that helped build a viable outcome.

©Jeannette Seibly, 2013

Jeannette Seibly is a business advisor for business owners and executives of $1MM to $30MM enterprises creating million dollar results. Contact her at JLSeibly@SeibCo.com for a free consultation on how to achieve amazing results.

When has “conflict” helped resolve a problem or open up a new product or service for your company? What did you do to facilitate it? Please share your ideas!

Not Producing Intended Results?

Leaders often are perplexed when a project or plan is not working. Everyone wants to change the goal. The plan was created to achieve a specific goal; changing the goal is a strange way to produce those intended results! A compelling goal that is well-crafted requires commitment, focused actions and the right people. Too often the success of any team effort is contingent upon the leader’s people, project and profitability skills. Leaders often derail a team by failing to include others, building upon their ideas and staying focused on the ultimate goal of a profitable venture.

Difference of opinions. Many groups crash when they don’t take the time to effectively work through differences of opinions. Team members must be heard; otherwise, they can become trouble-makers! Productive discussions, sometimes seen as confrontational, are required to build better outcomes, uncover overlooked problems and build agreement.  Team leaders and members need to provide on-the-spot training to show others how to use persuasive listening skills to encourage everyone’s contributions.

Doomsday conspiracy. When people on a team are not committed to the plan designed to achieve the goal, or the goal itself, the project will fail, for either reason. A conspiracy of nay-sayers will evolve to rationalize their point of view when leaders don’t listen. Every member of the team has the responsibility for ensuring others’ concerns are addressed.  Many people view change as difficult, not necessary or are fearful of an unknown outcome. As the leader, it’s your role to facilitate actions and conversations to support the intended results, while positively impacting the bottom line, client relationships and a positive workplace.

What’s in it for me? Employees today want to know what’s in it for them. It’s important to provide insight into how their contributions are part of the solution. Start by sharing the situation or problem needing to be resolved, along with the proposed goal and plans to achieve the goal. If it impacts their potential bonuses and/or paychecks, share this in a positive manner. Honesty is key.  If they are not readily agreeable with the goal or project, they may be hearing it for the first time and need additional time to process it. Remember, you’ve been thinking about it for hours, days, or months!

©Jeannette Seibly, 2012

Honor the Fear Factor

New ideas, products and/or services can be difficult for many people to grasp if they are not part of the creation process. Too often when a boss, business development group or sales team comes up with the “new big money-maker” idea, others become fearful. Instead of creating a thought-out blueprint and return on investment on paper, they simply attempt to wing it! Worse, they attempt to control every aspect of the process as issues arise. Steamrolling others and not enrolling them into the process usually creates disastrous results. Employees and customers become fearful. Want to turn this loose/loose scenerio around? Honor their fears for positive outcomes.

It’s OK. Create an environment of innovation where mistakes happen and everyone learns from them. An environment where “What if’s….” are welcomed. Implement according to a well-designed, focused and simple blueprint. It keeps everyone on the same page. Allow others the opportunities to voice ideas or concerns, and explore them without repercussions. This sort of transparency prevents covert squashing!

Stay focused. Don’t make changes to simply change or falsely make others happy. Stop allowing the newest “bright shining object” to deter the process. Detours usually cost money and valuable time while wreaking havoc.

Come Down to Reality. When the team is concerned about an outcome, take time to listen. It’s usually based upon sad experience of past errors in poorly executed projects. Nay-sayers do quietly sabotage efforts, often due to their fear of the unknown or mistaken assumptions (e.g., changes in job duties, unwillingness to learn new systems, poor relationship with project leader or team members, etc.) Share the economic and market impact of the new service or product constantly. Repetition is the key to quell fears. Don’t make promises about big bonuses or payouts without the ability to follow through.

Keep it simple. Share the plan and idea in small bite-size pieces. Start with very simple questions to hook others’ interest, get them thinking and help get them on the same page. For example, asking a broad question can be a deterrent, i.e. “How can this company save a million dollars?” Instead, ask simpler engaging questions, such as “What is one idea you could implement today to save money?”

©Jeannette L. Seibly, 2012

5 Ways to Combat Never-Ending Excuses!

I recently received an email from someone I had met several weeks ago. We had created a great idea for her business growth. It was a simple and sound plan with a positive ROI. Her excuse for not following-through? She wanted to stay focused on what she was currently doing and wouldn’t  be able to implement the idea. Huh? Then, like most of us do to when confronted to move outside our comfort zones, she listed several “excuses” and included a quote from a well-known author to support her rationalization.

Our automatic excuse-maker kicks into full gear and we can come up with amazing reasons to justify not acting upon ideas or following-through on plans! The problem is,    we engage our mental monologues in time-consuming thoughts that take more time than implementing the process would require! Then, we spend additional time (yes, and money) to enroll others into our justification for achieving poor results. We falsely await an epiphany without doing the necessary work! We rely upon mysticism that if we don’t act upon something, or follow-through, it wasn’t meant to be. Unfortunately, these cyclical excuses intensify as we use them more and more often.

How do we break out of this nasty trap? How do we move outside our comfort zones before they shrink to ensnare us completely? How do we achieve our goals with ease and positive financial results?

First – Hire a life coach or biz advisor who will propel you forward. You are still required to do the work, yes. The difference is a coach helps you break through the barriers  to do what you have been avoiding, so you can have what you always wanted!

Second – Complete the five exercises in the book, “It’s Time to Brag!” (TimeToBrag.com) and become aware of your past accomplishments. You can’t build on weaknesses. Use these “brags” in a biz savvy manner for sales presentations, retaining clients, and asking for new job assignments.

Third – Create a blueprint based upon future goals, not simply recreating what you did in the past. This can be a challenge since human beings love to operate inside their comfort zones, which include either generating strategic ideas that cannot be implemented, or tactical plans that only regurgitate our current work with a new twist. Neither provides “value-added” results.

Fourth – Ensure a positive ROI.  It’s like any investment of time or money. Ask yourself, “Does the plan provide a potential positive cash flow as it is designed, based upon the hours, days, or months involved?” If it does not, modify.

Fifth – Learn to recognize and shift your automatic excuses immediately. Saying “no” to requests may feel liberating. But in reality, if it’s not used judiciously, it only serves to entrench us deeper into our ruts. Learn to maneuver successfully through inevitable challenges via conversations with your biz advisor for positive results!

(c)Jeannette L Seibly, 2012

We’ve earned the right!

As biz professionals, we do a very poor job of selling ourselves and our ideas.  We have not yet learned to brag in a biz-savvy manner. Instead, to put the word out about our achievements, we rely upon endorsements or testimonials, articles, websites and printed marketing materials.

We are accomplished women and men who have achieved amazing results! What’s missing when we lose a deal (or job or promotion) to a less competent competitor?  Investor or banker interest?  Awards we could have won? Belief in our expertise?

Too often we downplay our accomplishments. Or worse, we use “scripted” material that only makes us sound like the competition instead of helping us stand out from them! Either way, we lose. We’ve been taught bragging is wrong all our lives. This misperception carries right over into our business lives. We don’t even apply for awards. We falsely believe it is unwise to brag about ourselves, products or services. It’s why our competitors win the deal, even though they offer inferior products and/or services!

The issue isn’t that you need more confidence when speaking. It’s not that you need to “feel it.” It’s that you need to learn how to quantify your results and share those achievements in a biz- savvy manner. It’s time to brag!

Take this million-dollar coaching to heart and turn things around! Get over your apprehensions! Learn how to brag! You’ve earned the right!  http://TimeToBrag.com

©Jeannette L. Seibly, 2012