Procrastination

Making Decisions Simple

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Yes, I will.  No, I won’t.  It seems easy to make those statements.  Yet, many people have a hard time making decisions that work for them, or on behalf of their internal and external customers.  How do you make it easy by taking into account the facts, as well as the “feelings” of others when making decisions?

1)  Be clear as to the specific request or issue.  Make it as objective as possible.

 2)  Write out a “Cheat Sheet” or list of any specific criteria you want to have, or needs to be included in the result.  (For example, when buying a benefit policy, have a list of specific items that the policy must have before you buy it.)

 3)  Review any written company policy or procedure regarding the specific issue, or items. 

 4)  Ask boss and co-worker if there is a different practice in place.  And, ask their opinion about your pending decision.

5)  Make your final decision based upon the facts and doing what is the right thing to do.

6)  Communicate this decision in a manner that is respectful and considerate of the person or persons involved.

Making decisions is never easy.  And, making decisions based upon your feelings will only provide inconsistent decision making, and possible legal liability.  Making objective decisions requires that you objectively look at the facts, while reviewing your policies and procedures.  Additional research (people, internet, library, etc.) may be required.

If you don’t believe the objective outcome you reach is the right thing to do for the other person, make appropriate requests to your boss for an exception.  Always remember, there will always be additional facts available or pending; and therefore, it will never be perfect.  Your job is provide your company and your client (internally and externally) a win-win outcome.  How well you communicate your decision is everything.  If it is not communicated appropriately, it may not occur as a win-win for the client or other person.

 ©Jeannette L. Seibly, 2007

Are You Experiencing the Smart Rat Syndrome?

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 We all have experienced this syndrome in our career or business–some people deal with it on a daily basis! 

  •  We want to make issues harder or more complicated than they are. 
  • We love to procrastinate until we are forced into action.  Then, we love to complain about being over-worked or blame others for making it so hard to get resolution.  
  • We find out that we mis-perceived the heart of the issue, if we are truthful with ourselves.  Instead of talking with the client or co-worker to understand their concern, we have a one-person conversation with ourselves and make it more complicated than it is.
  • We find excuses for not doing what we should.  Some small business owners or job seekers have been known to use the excuse of getting their taxes done instead of picking up the phone to talk to potential clients or employers! (Yes, this does happen).

Most people experiencing this “smart rat syndrome” simply love to over-analyze an idea, situation or action item to the point of inaction.  They rely on the voice inside of their head to make up a valid reason for not doing what they know needs to be done.  It saps their confidence to make a difference, and can derail their career or business if it happens too often, or with the wrong person!

Why?  We get caught up in our “excuses” as to why we don’t do what we need to do.  We fail to realize that in order to have ease and fun in our current job (a.k.a. job satisfaction), make more money, have a wonderful new job, client or promotion, or take advantage of a great opportunity — we need to take initiative and make things happen, now. 

 Yes, you will make some mistakes – particularly if you’re operating as a lone ranger and not willing to ask for help.  Making mistakes is human – to a point.  (Making the same ones over and over only means you are not coachable!)  Being focused on the amount of activity, and not on the results, means you are exhausted, or others are exhausted from watching you!

What are your excuses?  The most common are time and money.  However, we all have 24/7 and spend money on what we need.  (Think of all the shoes in your closet that have never been worn!  If you are not a shoe-aholic, think of your “passion.”)

Simple ways to break out of this smart rat syndrome are:

  • Put together a written goal and action plan for each item or idea.  When we write it down, it helps to clarify what we need to do and usually makes accomplishing the idea or project easier than what we imagined.
  • Then, take one action step within the next 24 hours and continue taking baby steps daily.  For those of you who are perfectionists, remember it will never be perfect enough.  For those of you who are indecisive, there will always be more information for or against something.  To stay out of these common traps, talk with a trusted advisor or co-worker to keep moving forward. 
  • Learn to trust yourself and the process of achieving great results.  Normally the process will not look like you think it should look!  Talk it out with your coach so that you don’t miss hidden opportunities.
  • On days that you feel overwhelmed, simply spend 20 minutes of focused energy on the task.  We all have parts of the job we hate to do. Handle only one item on the list, each day.  It builds confidence – I can do it and I do it!
  •  Handle issues quickly instead of allowing them to grow from small concerns to large insurmountable problems.  Stay out of the conversation going on inside of your head, and truly listen to what the other person is saying.  They will normally make it easier than you would.
  • Pick up the phone and have a conversation – don’t rely on email.  Most of you are not good enough writers so that others can readily understand your intentions.
  • Summarize your agreements with your client, co-worker or boss at the end of your conversation and recap them verbally.  Then, follow-up with an email within 24 hours with at least one action item completed.
  • Remember, when you change a system and don’t communicate it, you leave the other person wondering what you will do next.  Communicate any changes, even if they seem insignificant to you, and what the next steps will be.

When all else fails – contact your coach to resolve your issue or concern now!  (Yes, stop thinking about doing it!  And, stop using the excuse that I’m not sure what I should say!)

 

Jeannette Seibly has been a human performance coach for over 16 years, with over 30 years of corporate, small business and management experience.  She has an uncanny ability to help her clients identify roadblocks, and help them focus to produce unprecedented results.  Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way.