Business

Drama keeps you focused …

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… on the wrong things!  We create these distractions or ongoing noise to keep us from doing what we say we want to do, and we allow these circumstances to stymie us.  It’s safer to stay comfortable. We know what to expect. Taking that leap of faith can be scary—but the inherent benefits are that the effort builds confidence, competence, and clarity. Hire a business advisor or executive coach, and be prepared to soar.

(c)Jeannette L. Seibly, 2013

How has “drama” kept you from doing what you needed to do?

Apologies can save your career.

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Most of us believe we are blameless for our expressions and actions. Many leaders reinforce poor interpersonal practices and fail to address the aftermath of any damage done. In our busy-ness we are often not present in conversations because we are thinking of other things we need to do or formulating rebuttals. By the time we open our mouths, out pops something critical or negative. Feelings our hurt, reputations disparaged and career options become limited, depending upon the recipient of our remarks.

The problem is twofold. First, we take it personally when others express themselves frankly with similar actions or words. Second, we expect others to get over the things we say or do at their expense, including when we violate an agreement. Sadly, we are so adamant about our right to be right that we tend to swat people with their extended olive branch when they let us know they are concerned or upset.

Being aware before you say something inappropriate and not saying it works best. When that fails, apologizing can quickly can save a brilliant career. When you have offended someone, stop and review your deed from their perspective. Saying “I apologize,” “I’m so sorry,” “Please forgive me,” or “It was not my intention to … ” can build a healthy bridge toward healing relationships, building trust and loyalty, creating effective work teams, and soliciting better ideas. As the boss or leader, your attitude and behaviors carry a lot of weight—use them appropriately.

(c)Jeannette L. Seibly, 2013

Apologizing can seem difficult … what do you do to make it easier for you?

An executive coach’s job

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An executive coach’s job is to tell you what you need to know, not what you want to hear. She or he is a sounding board with whom you can verbalize your intentions and fears, since sole reliance on your internal mental monologues can often steer you in the wrong direction. You could be led astray because you misread economic or business indicators, don’t track metrics and adjust accordingly, or simply fail to understand how to work with and through people to elicit ideas and generate focused actions to get the job done. Successful executives know that having a confidential sounding board is particularly invaluable when they hit the inevitable wall.

(c)Jeannette L. Seibly, 2013

How has an executive coach helped you?

Do you sound like a four-year-old?

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“I don’t want to and I shouldn’t have to.” Many professionals take new positions that include tasks they don’t enjoy and are unwilling to do because the new job offers a better paycheck, job title, or other perks. Yet every role has those hated obligations that you need to get done right in order to keep your job. A childish reaction of “I shouldn’t have to do it” is never a good attitude, and doesn’t bode well for future opportunities either.  

One client wanted a new job and got it. He took on a job his new co-workers refused to do. He met with each client and asked the tough question “What can we do to improve?” It transformed his ability to deal with controversy and build teams to resolve issues, and it positioned him for a big new job—running his own company.

Instead of focusing on what you don’t want to do, adjust your attitude and focus on the results. One solution is to focus on resolving customer dilemmas (both internal and external). Or, focus on system improvements you can create with your team by learning the procedures from start to finish. By developing the right inner talk and correct actions, though you may not love your assignments, you’ll get them done well—the sign of a leader with a high social intelligence. This can-do attitude will be recognized when it is time for performance reviews, pay increases, bonus payouts, and promotion opportunities. (Don’t forget to learn how to share these achievements in a business-savvy manner! http://TimeToBrag.com)

(c)Jeannette L. Seibly, 2013

Do you believe you’ve mastered the art of skimming resumes?

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Many HR professionals and recruiters falsely believe they’ve mastered the art of skimming resumes. The sad truth is they miss out on many great candidates. Although job candidates do have a responsibility to learn how to sell themselves (http://TimeToBrag.com), reliance on reviewing hundreds of resumes with our inherent biases and limited analysis skills will not attract the right people to our enterprises. Learn how to infuse objectivity early in your hiring process and you’ll increase your qualified candidate pool while achieving better hiring results. (See: Easily Infuse Objectivity Early In Your Hiring System: http://wp.me/p2POui-nj)

(c)Jeannette L. Seibly, 2013

Being righteous is a career saboteur.

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Leaders may win the battle but lose the war with their need to be right. Relying on a management style of browbeating employees or being condescending to clients is a lonely fight. Disheartened employees will find a way to invalidate your directives, and your clients will find another resource.  As a leader, it’s your job to learn how to listen to others’ ideas, even if they don’t appear to have merit, and build upon them for solutions. Being righteous is a career saboteur! Creating win-win outcomes is one of your most important jobs.

Where have you won the battle but lost the war in your career?

(c)Jeannette L. Seibly, 2013

Handling Devious Company Foxes

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“Foxes are devious—have you given one of them the keys to your office?”

Last Friday I had someone tweet me in response to the above posted caption. The person had given trust to another, and it turned out to be bad news. I’m sure many of you can personally and professionally relate to this experience. I know I can.

Unfortunately, foxes are devious and manipulative creatures. It’s simply their nature. But for people, being devious is often unconscious and based on fear of failure. The key is to become aware of devious people as quickly as possible by listening to your inner leader, or voice. Don’t second-guess yourself based upon your most recent interaction with the person, or your fear of not being strong enough to handle the situation.

Don’t immediately fire someone without conducting proper due diligence, stick your head in the sand hoping it will go away on its own, or jump into a new project, career, or job. These types of knee-jerk reactions will follow you.

First, look within to see what the life lesson is. Second, discuss the situation with your business advisor or executive coach for any additional insights. Now, make your decision and follow through on making the appropriate changes from a place of inner strength and leadership.

How have you successfully handled a fox in your company? How did it impact your career?

©Jeannette L. Seibly, 2013

Avoid strategic plan nightmares.

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Executing ideas that sounded great in creative sessions can turn into nightmares. Often, execution fails because of the “bright, shiny object” illusion or a failure to address the reality of current work practices.

Poorly designed goals and action plans that don’t incorporate the current systems and people or are mismatched with the company’s vision and values will fail. Jokingly threatening to fire everyone and hire the “right ones” to get the idea to work is a fool’s mission for any company. Threats like these should be seen as warning signs about the workability of any blueprint.

Create workable goals and don’t change the goal to accommodate the action plan! Learn how to work backwards to produce a focused action from the desired result—it will illuminate often-overlooked problems. These discoveries, when realistically addressed, will help you avoid strategic plan nightmares.

(c)Jeannette L. Seibly, 2013

The importance of careless words

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Sticks and stones may break my bones, but words will never hurt me. This attitude often hurts careers and ruins companies’ reputations. It’s important as a leader that you pay attention to what you are saying and when and with whom you are sharing your thoughts and ideas. Racial, ethnic, or gender slurs can and will get you in trouble with others, as will gossip about employees, clients, and competitors. Remember, many careers are derailed and companies reputations tarnished by the wrong person overhearing your words from the next table, or the next room.

(c)Jeannette L. Seibly, 2013

GPAs are not good success predictors

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Many companies today rely on applicants’ GPAs from high school or college as an objective indicator to predict their success on the job. Unfortunately, knowledge does not mean you know how to use information effectively in a business setting. There are street-smart individuals with lower GPAs who will trump those with book smarts in achieving the intended results. Why? Many street-smart people know how to work with and through others to solicit the 90 percent of information not found in books or on the Internet. Using qualified assessments can objectively help you determine if a person’s thinking style will fit the job you need to have done. (http://BizSavvyHire.com)

(c)Jeannette L. Seibly, 2013