How to Raise Your Visibility and Get Positively Noticed

Business-savvy bragging builds natural confidence and attracts new opportunities.

Everyone would like to believe that working hard and getting assignments done on time will get them positively noticed.

But the truth is, it doesn’t!

Bosses think, “Of course s/he gets things done on time…it’s what I pay her/him to do.”

If you want to be considered a high-performer and/or leader, you need to step up your visibility in a positive way.

6 Keys to Get Positively Noticed!

1. Learn How to Brag! Bragging or self-promotion in a business-savvy manner makes a big difference. Saying you’re great, wonderful, and fabulous only has your boss (and others) stop listening to you! And, seen as a braggart! Instead, get the book, “It’s Time to Brag! Business Edition” and raise your natural confidence and ability to brag to become positively noticed?

2. Talk with Your Boss. Whether you like your boss or not, s/he is the key to getting positive attention. Have a weekly 1:1 meeting, come with a written agenda, ask questions, and listen. When you’re discussing what’s working and what’s not working, make sure you don’t blame or complain. Instead, this is the time to listen, learn, and offer solutions.

 Questions to Create a Dialogue (remember…listen more than talk!)

  • What is your opinion about …?
  • Can you help me understand …?
  • What do you recommend …?

3. Be a Solutions Provider. Come prepared. Read agendas and minutes from previous meetings before scheduled meetings. This allows you to listen and hear new ideas offered by others. This simple preparation will help you develop the ability to create win-win-win outcomes. And, help build a positive reputation.

 Questions to Uncover Issues/Concerns (remember…. listen more than talk!)

  • “What is your #1 concern right now?”
  • “Tell me more about it.”
  • “Why is this important?”
  • “What solutions do you recommend?”
  • “How can I help you achieve this goal?
BizSavvyBrag.com

4. Create Positive Relationships. Integrity, communication, and speaking well of others are important when creating good relationships. This will also enhance a positive visibility. And, while you may not agree with someone or frustrated by their actions, take the higher road. Make sure to get both sides of the story without passing judgment. Plus…don’t burn bridges.

5. Hire a Coach. When you move up the company ladder, old habits can become bad habits. And worse, you may not even be unaware of them! (aka blind spots) Hire the right coach to uncover the bad habits and build the good habits, skills, and mindsets needed for positive visibility.

6. Build a Results-Oriented Team. “Only 10% of teams achieve intended results!” (Prichard) Bragging about your team and your results will have you gain high visibility.

Here are 3 ways to do it:

Remember, hard work alone isn’t enough to get positively noticed and valued. Use these 6 keys to raise your visibility and get positively noticed.

©Jeannette Seibly 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. She is an expert in guiding leaders and their teams to get unstuck and achieve dynamic results. Contact Jeannette for a confidential conversation.

A Note About Getting Positively Noticed from Jeannette. Again, as mentioned in this article, grab the book, “It’s Time to Brag! Business Edition”, hire a coach, and follow the above-referenced tips. These will get you the positive visibility needed to be promoted, improve job satisfaction, and make more money!

Feedback Is the Gift of Sharing Your Experiences

“Many leaders hesitate and avoid giving needed feedback out of fear of retaliation.” Jeannette Seibly

Why do many of us hate giving or receiving feedback?

Because feedback triggers our brains for flight, fright, or freeze. When our boss (or someone else) provides feedback, our point of view about ourselves typically feels threatened. And, too often, feedback has people avoid one another out of fear that their self-perceptions are wrong. Yes, it’s unwarranted. But it happens way too often.

Why feedback is important:

  • It allows us to grow as successful leaders
  • Our projects to go from so-so to having stellar results
  • We broaden our perspectives about working with different people, including “difficult team members”

As a leader, be open to sharing experiences that only feedback can provide you. This mindset sets the tone for your team members to do the same. Remember, feedback requires tact and diplomacy. Otherwise, you will escalate conflict or create hurt feelings.

“Giving and receiving the gift of feedback creates stronger leaders.” Jeannette Seibly

6 Tips to Develop the Gift of Giving and Receiving Feedback

Be Open to Receiving. People will provide feedback, regardless of whether you ask for it or want it. Strong leaders listen, regardless of their feelings about it. If you don’t, you may miss some important information. Ask questions for clarification without sounding defensive. Then, review the feedback with your coach before making any changes.

Use a Qualified Job Fit Assessment. This type of assessment addresses your thinking style, core behaviors, and occupational interests when you embrace this feedback. You will gain job insights into how to effectively work with others, while appreciating their differences. Objectivity helps you accept the things you cannot change, while improving your effectiveness.

Value 360-degree feedback assessments. Use these quarterly, annually, and/or after major projects. These tools are great gifts for feedback when developing leadership strengths. The problem is many companies create their own 360-degree surveys. Because these tools lack objectivity and confidentiality, they fail to offer valid feedback that makes a positive difference. Make sure to select the right tool that has the validation and reliability for providing laser-like feedback.

Ask for Feedback. After a project or meeting, ask for feedback from several key employees. Start by asking “What worked? and “What didn’t work?” Listen. Take notes. Then, review with your coach before attempting to put any changes in place.

Develop a Straight Talk Approach. When offering feedback, talk straight. If you filter too much, you camouflage the true issue.

For example: A VP-HR provided feedback to the VP-Finance about gossiping. During the next coaching call, his coach could tell the VP-Finance didn’t understand what the VP-HR had said. The VP-HR had sugar-coated it. Straight talk is important when behavioral changes must happen…no matter how hard it might feel.

Learn Different Feedback Methods. The same approach doesn’t work for everyone!

2 different approaches to get you started:

  1. Direct approach works for people who want to know the truth. Be clear about the facts and share them, after getting their permission to do so.

For example: “Josie, are you open to feedback from your presentation this morning?” She nods yes. “Super. There was too much information on your slides and you read it to us. It’s important to engage the audience, not lecture them, when we need to learn about these new safety procedures.”

  1. Sandwich approach is for less tough-minded people. Share 2 positives, 2 specific areas that need improvement, and wrap-up with 2 positives.

For example: “Joe, you’re a valued member of our team and we appreciate your involvement.” (2 positives)

“However, we need you to read the minutes before each meeting and put away your phone during the meeting. It’s very distracting when you’re not fully engaged in the conversation. Remember, multitasking is a myth.” (2 specific areas for improvement)

“Again, we appreciate your commitment to the company and achieving our goals.” (2 positives)

These 6 tips will provide you the opportunity to share your experiences while giving and receiving the gift of feedback.

©Jeannette Seibly, 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. She is an expert in guiding leaders and their teams to get unstuck and achieve dynamic results. Contact Jeannette for a confidential conversation.

A Note About Using Assessments from Jeannette. Scientifically validated and reliable assessments are the key to a great 2021.

They can help you:

  • Meet company and employee needs
  • Improve your hiring, coaching, training, and managing processes
  • Sleep better at night

Contact me now for a confidential conversation.

Do You Want Your Success Now? Hire the Right Coach Now!

“The right practice with the right coach builds the right muscles to accelerate your success!” Jeannette Seibly

Today, more than ever, it’s important that you take the accelerated approach for success. Why? Because too many times we rely on the more common struggle and do-it-yourself approaches. These are too exhausting and don’t build success!  Even worse, we typically quit and makeup excuses for our lack of success.

“Success is easy when it’s guaranteed…however, success is NEVER guaranteed. To beat the odds and accelerate your success, hire the coach that’s right for you.” Jeannette Seibly

Hiring a coach provides faster results and builds a stronger foundation for success today and in the future. This foundation allows you expand and gain confidence, while innovating and having fun!

5 Crucial Tips to Succeed Faster Working with a Coach

Use Job Fit Assessments. This is where you start. Over 70% of leaders are in jobs that don’t fit them! (Gallup) Attempting to work in positions that do not fit your thinking style, core behavior, and interests will sabotage your energy and self-esteem and thwarts your success. Use a job fit assessment tool to clarify your skills and strengths.

For example: A top-level saleswoman was a strong closer. She was able to open new markets and shorten the sales cycle with new prospective customers. Yet, her boss wanted her to focus on improving her patience and diplomacy. He reassigned her to work larger projects with much longer sales cycles. She was unhappy. She hired a coach to discover why she was failing in her new job after so much success. With this knowledge and clarity, she found a new job with a competitor utilizing her talents.

“Remember, you cannot change who you are, but you can become more effective. And, with effectiveness comes success!” Jeannette Seibly

Focus on Your Strengths. Focusing on your weaknesses is a colossal waste of time. Instead, hire a coach to help you develop your strengths. This approach minimizes your weaknesses while improving your effectiveness.

For example: A customer service manager was having a difficult time learning a new system that did not have a procedures manual. Her boss advised her to focus on her strengths for creating practical systems. She attended training workshops, took notes and created a procedures manual. Now, she’s the go-to person for training others. She loves her job and her success. Plus, she’s able to showcase her strengths with confidence.

Hire Yourself the Right Coach. Don’t wait for your company to do it for you! Take charge of ensuring you have the right coach for you. Be clear what you are seeking (e.g., resolution of work issues, project management challenges, team building conflicts, etc.). Remember, the job of your coach is to uncover your blind spots. Then, work with you to improve your decision-making and communication skills for success.  

Establish Project Goals and Focused Action Plans. Too often we want to use a coach to improve a specific skill or bad habit. A better alternative, and one that has a longer lasting impact, is to work on a project with your coach’s oversight. This way the areas for improvement will show up and your coach will be there to guide your progress through them.  

Develop Good Relationships. One area that is often overlooked when working with a coach is to improve your relationship skills. Yes, they matter and you can impact these in a positive way with guidance. Remember, it’s important not to burn bridges, regardless of what the person said or did. Learn how to forgive and develop mindful resilience. Trying to improve this without guidance doesn’t work.

©Jeannette Seibly, 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding leaders and their teams to get unstuck and achieve dynamic results. Contact Jeannette for a confidential conversation.

A Note About Creating a Prosperous 2021 from Jeannette. Hiring a coach can make a positive difference for your results today and tomorrow. As you know, 2021 is quickly approaching and what you do during Q4 will impact what you can do in Q1-2021. Now is the best time to uncover what you need to enjoy for a prosperous 2021. I encourage me to contact me for a confidential conversation. We will review your results for 2020 and create 3 goals for your 2021. Yes, this is FREE and has made a powerful difference for many clients.

PS: What’s stopping you from valuing you and your success?

How to Change BAD Habits that Impact Your Success

“You are in control of your habits.” Jeannette Seibly

As a leader, are you questioning why your teams are not excited to work with or for you? The answer is, you’ve allowed “your bad habits” to get in the way.

Your bad habits will diminish the value of your words, the quality of your results, and the ability to attract and keep top talent.

4 Bad Habits that Must Change NOW

Poor Listening Skills. If you’ve been following my posts, you know that I mention the value of listening often. The reason? Listening is the foundation of any leader’s success. Checking emails during meetings, insisting on being right, and/or multitasking will derail your leadership. It shows that listening to your team is not important.

First, put away electronic distractions. Then, focus on what the person is saying and allow him/her to talk without interruption. When you listen, you make better decisions and hear important information.

Fear-Based Comments. Threatening others when the job is not getting done as you envisioned it, is a bad habit for any leader. It never builds loyalty or produces intended results. If someone is not achieving the intended outcome, take time to review your communication style and expectations.

Then, conduct an objective review of what is working and what is not working with the team or team member. Listen to their concerns and address them. Together, create a focused action plan. Now you’re ready to coach them one step forward at a time. Don’t forgot to acknowledge their efforts and brag about their accomplishments!

“Your habits as a leader speak louder than your words.” Jeannette Seibly

Being a Control Fanatic. A leader who must be in control at all costs tears down trust. When you believe you know it all and micromanage your team, mutiny will occur.

Instead, trust the process. Yes, life and projects are processes…not events! There is never a straight line toward achieving your goals. Mistakes happen. Your ability to handle these issues impact the quality of results and outcomes.

Being a Proud DIYer!  Many leaders, even today, are not coachable. They want to do everything themselves. But consider the do-it-yourself approach will get in the way of team success every time. When proud DIYers fail to hire a coach and listen to ideas that are not their own, they will often fail!

Instead, hire an executive coach. Brainstorm ideas, ask the hard questions, and listen to what you don’t want to hear. (Yes, please read that again.) Remember to listen, learn, and be coachable. These 3 skills will help you develop the confidence required to lead your team.

Once you do the work to change these 4 bad habits, you’ll see the dynamic results you’ve always wanted.

©Jeannette Seibly 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding leaders and their teams to get unstuck and achieve dynamic results. Contact Jeannette for a confidential conversation.

A Note About Change from Jeannette

Change is happening whether you’re ready or not. Change can be daunting when you’re not prepared. It leads to frustration and turnover. Now is the time to get ahead of this curve for 2021 when hiring, coaching, managing, and training your employees, managers, and leaders. Contact me for a confidential conversation. We can talk about ideas to get you moving ahead with ease and confidence.

How to Stop Being a Difficult Team Leader

“Instead of blaming your team for all of the problems, take a look in the mirror!” Jeannette Seibly

Most teams experience difficult team dynamics.

But what do you do when the problem is you and your poor leadership style?

Most team leaders are not well trained. They wing it and hope for the best. They attempt to follow the latest fad or gimmick with little success. Or, they lead one great meeting and believe they have it all handled.

When things go wrong (and they will), try on the idea the problem is not your team members, it’s your leadership style.

7 Tips to Transform Your Leadership Style

  1. Be Present. This is the #1 reason your team will respect you, or not. Put away your electronic gadgets and other distractions. Pay attention. It’s critical that you stay active in all conversations. Be fearless in addressing any conflict as it arises without bias.
  2. Have Integrity. Do what you say you will do by when you say you’ll get it done. (Sounds simple but is not easy.) Be accountable when making promises and take notes so you don’t forget.
  3. Talk Straight. Be clear about what you are saying and why you are saying it. Don’t tell people what they want to hear to be well-liked. It’ll backfire. Learn how to have come-down-to-reality conversations when your team is going off track.

    “Teamwork works when they have the right team leader.” Jeannette Seibly
  4. Allow Idea Generation. Brainstorming and listening are critical to uncovering solutions. You do-not-need-to-have-all-the-answers! (Reread that sentence!) Your team has hands-on experience and will share ideas if everyone is willing to listen and be open to new ideas!
  5. Be Focused on Their It’s not about you! It’s about the project, customer, and each and every team member. You’re the conductor to ensure all areas are moving forward together. Focus on finding resources and managing processes to achieve intended results.
  6. Use Mindful Resilience Skills. Every leader has emotional triggers. Yet, successful, effective leaders take responsibility and manage their upsets and frustrations effectively, without blaming others.
  7. Hire the Right Coach. This is critical for any leader that has gone off-track. Continued derailment is not an option. Get the right help you need NOW to get-on-track before your situation gets worse. The right coach will guide you and your team to address issues and create solutions.

©Jeannette Seibly 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding 100’s of leaders and teams to get unstuck and achieve dynamic results. Contact Jeannette for a confidential conversation.

Note from Jeannette Seibly: I love coaching leaders and their teams to create win-win-win strategies and achieve dynamic results. I’ve been doing this for more than 28 years. During these challenging times, it’s not unusual to get stuck. To get unstuck, let’s talk and bounce ideas around to have you move forward. Please contact me for a confidential conversation. In your email, provide your name, phone number, the general issue, along with several times to talk. JLSeibly@SeibCo.com

Do you Know How to Influence Change with Others?

Leaders Influencing Change
“Now more than ever, influencing change is a skill all leaders must learn.” Jeannette Seibly

Never underestimate the power of being a rebel. While rebelling can be effective, the results are often short-lived.

Instead, learn the key factors that influence positive change. You’ll become part of the solution, and not part of the problem. The results will be long-lasting and support your career aspirations.

5 Key Tips to Influence Change

Get the Facts. Overreacting to an issue will only make the issue bigger than it needs to be. Get the actual facts, not the facts you’ve made up to justify your reaction.

An example: A business owner felt offended by a comment a trusted employee made. Instead of asking for clarification, he ruminated about it. Then, a few days later when the employee asked for help, the business owner commented, “Why would I need to help you? You seem to have all the answers.” A few weeks later the employee rebelled by leaving to take another job.

Use Your Words to Inspire. Talk Straight. Mean what you say and say what you mean. Influencing others requires diplomacy, tact, and respect. Choose your words in a way that gets others’ positive attention and interest. Don’t use offensive words or humor since they will usually back-fire. Remember, others will interpret your words through their own filters. So, consider the make-up of your audience when crafting your messages!

Listen to others points of view
“If you want people to listen to your ideas, you must listen to their ideas too.” Jeannette Seibly

Be Open to Hearing Opposing Points-of-View. Dismissing someone’s opposing view will only make them defensive and unwilling to budge from their position. Be fearless when asking good questions to learn more about their perspective. Remember, they can have valid opinions too. A good way to build agreement is to repeat back what you heard the other person say (to his/her satisfaction) before responding to his/her remarks.

For example: Telling someone you won’t listen to their ideas will create a rebellion, covertly or overtly. A sales manager learned this the hard way when a sales rep suggested a new way of communicating with customers, current and future. The sales manager refused to listen, thinking it was a bad time to make any changes. A covert rebellion ensued. The sales rep left taking several other top sales reps with her. The company’s #1 competitor happily welcomed them and their ideas!

Be a Parrot. Plan on repeating yourself  over a period of time. Influencing change takes time. Often, leaders are blind to what is possible. They fear change and any loss of control…so they will resist new ideas. Don’t be afraid to acknowledge others’ positions with respect and help them determine what is in it for them.

Provide Your Plan in Writing. Yes, write it all down. Then, build your influence by getting others’ buy-in before fine-tuning. When making any change to the plan, don’t change the heart and soul of the idea. Present the plan, along with a budget and timeline. Remember, you’re looking to build alignment, not consensus.

©Jeannette Seibly, 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding leaders and teams to get unstuck and achieve dynamic results. Contact Jeannette for a confidential conversation.

Note from Jeannette Seibly: I love coaching leaders and their teams to create win-win-win strategies and dynamic results, and have been doing so for the past 28 years. During this challenging time, if you need to talk and bounce ideas off of me, please contact me. In your email, please provide your name, phone number, the general issue, along with several times to talk.  JLSeibly@SeibCo.com

Positive Change Requires Leaders to Move Out of the Way

Change is occurring everywhere due to the pandemic, politics, and economy. Some leaders have rallied their teams for positive outcomes…while many have done very little to make change a positive experience.

Many team members are now standing up and speaking up…making change inevitable. This can be intimidating for even the strongest of leaders because change can be difficult whether or not you believe in the need for it.

The truth is, leaders must manage the process of change in a positive and proactive manner, or it will manage them.

How Do You Move Out of the Way?

Embrace, Don’t Fear of Change. This is a must and required to be a leader, especially in today’s new world of work. Learn to embrace change and be part of its evolution instead of allowing it to happen by default. Be the type of leader that guides teams forward by encouraging innovation along the way.

It’s Not Personal. When team members are standing up and speaking up, it’s not about you. It’s about changes they believe are required of the company’s systems, policies, and/or practices. When you set aside your ego, biases and judgments, you will hear what needs to be heard. Then, you can ask questions to brainstorm ideas that build change and create win-win-win outcomes.

Develop Mindful Resilience. We all get triggered by perceived microaggressions and emotional reactions to certain words, facial expressions, or gestures. Mindful resilience is when we develop a conscious awareness of our triggers and address our reactions in a positive manner. It’s starts with you, as the leader, taking responsibility for your triggers when they occur so they don’t get in the way of change. Remember, clarity of what triggered your reactions is required before you can create win-win-win outcomes. Work with your executive coach or therapist to guide you through these triggered reactions and be a leader others value.

Get Over the Need to be Well-Liked When Making Decisions. It hurts your credibility. Many leaders are afraid to upset others and it is reflected in their decisions. However, change requires fearless leadership to make the tough decisions and manage worthwhile change. Work with your executive coach as a trusted sounding board and focus on understanding the impact your decisions have across the company and with your customers. Include team members in decision-making processes by using facilitated brainstorming sessions. Give them a voice and listen to what they are saying!  You’ll be amazed by their ideas and insights.

Make Your Feedback Positive. Recently a group of people were providing feedback on a project by saying, “I don’t like this or that.” When asked why, they said, “Just because I don’t.” This type of feedback is meaningless and not helpful to any leader. As a leader, discover “why” by asking non-accusatory questions. Otherwise, you and your team will fail to stretch and develop the skills required to make better decisions.

Questions to get the conversation started:

  • Tell me more about why you don’t like this idea.
  • Interesting…could you tell me what you’re hearing or seeing about this idea that has you say “no”?
  • What would make it a “yes”?

Getting out of the way and leading change will make you a better leader. Your career will thank you.

©Jeannette Seibly, 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding leaders to get unstuck and achieve unprecedented results. Contact Jeannette for a confidential conversation.

New Release: Customer Service Profile™ can help you deliver remarkable customer service by improving your hiring, training, coaching, and managing processes. Since companies with customer service reps experience very high turnover, this can save you lots of time, money, and frustration. Contact Jeannette Seibly @ JLSeibly@SeibCo.com  for more information.

#1 New Release on Amazon: The Secret to Selling Yourself Anytime, Anywhere: Start Bragging

FOR IMMEDIATE RELEASE

#1 New Release on Amazon: “The Secret to Selling Yourself Anytime, Anywhere: Start Bragging!” by author, Jeannette Seibly

Aurora, CO – October 7, 2020. In addition to celebrating 28 years as a leadership coach and business consultant, Jeannette Seibly’s newest book, The Secret to Selling Yourself Anytime, Anywhere: Start Bragging! was recently noted as “#1 New Release” on Amazon.

“Learning how to brag has helped 100’s of people win new jobs, careers, promotions, and pay increases. We’ve been taught from a very young age that bragging is wrong. But if you don’t learn how to brag or promote yourself, you will have a difficult time selling your experiences, education, and achievements,” commented Jeannette Seibly.

Jeannette Seibly has been a leadership coach and consultant for over 28 years, and previously worked in manufacturing, insurance, and agri-business. She’s guided the creation of 3 millionaires, helped 100’s of business professionals excel in their current careers or find the right careers (known as ‘job fit’), plus she’s guided companies through the complexities of hiring the right person for the right job the first time.

According to Gallup, over 70% of people today are in jobs that don’t fit them. “This causes many people to get stuck, miscommunicate, and hurt team success. It’s not conscious. It’s simply they don’t fit the job they’ve been hired to do.” Seibly stated. “I help companies and professionals get real and focus on ‘job fit’ to impact a person’s professional success and the company’s bottom line.”

About Jeannette Seibly & SeibCo, LLC
Jeannette Seibly is The Leadership Results Coach and Founder & Managing Director of SeibCo, LLC. She has been an award-winning executive coach, business owner, and keynote speaker during these past 28 years. Her expertise is guiding leaders to get unstuck and achieve unprecedented results. Jeannette loves the positive difference the right coach can provide leaders, business owners, and business professionals. Her expertise has been and remains on people management: hiring, coaching, training, and managing people for unprecedented results.

To schedule an interview or discuss your business challenges, contact Jeannette Seibly at 303-917-2993. Or, visit SeibCo.com for additional information.

8 Tips to Improve Your Sales Results Right Now!

Old beliefs will hold you back and limit your sales success. When left unmanaged, the little voice in your head will reinforce these old beliefs. They will overwhelm you and your team, especially right now.

Today’s #newnormal is a great time to rethink what you’ve been doing and why you’ve been doing it. It’s a great opportunity to embrace this time of change and be ready for an amazing Q4 and 2021.

Improve Your Sales Results

1. Don’t select sales managers based only on their numbers. This very important position impacts the sales team’s satisfaction and results. Managing sales reps requires different skills than managing sales processes for customers. This is why many successful sales reps fail as sales managers. Use a qualified sales assessment when hiring and promoting. These tools have the highest validity and reliability in the market and ensure you have the right person in the right job!

To receive a complimentary assessment, watch this video, How to Build High-Performance Sales Teams.” It is the best 45 minutes you’ll spend on improving your team’s sales results! (Note: To receive your FREE sales assessment, you’ll need to contact me @ JLSeibly@SeibCo.com after you’ve watched the video.) 

2. Review and restructure compensation based on the current needs of your sales reps. Not every sales rep can succeed with “straight commission,” especially today. Some may need a base plus a lower commission, while others may need a full salary. If your sales reps are bonus eligible, use individual and team bonuses. Don’t forget to share the numbers that determine these bonus amounts.

3. Say what you mean and mean what you say. Today, what you say is even louder than before due to limited non-verbal communication. 

For example, it is not authentic to say, “I want to be your business partner.” It confuses sales with partnerships. While this sales slogan may sound enticing, the reality is sales reps want to sell a product or service. Sales reps or sales executives are not able to share in the risks that go with true partnerships.

4. Focus on behaviors that produce results, not the most recent motivational technique. Did you know that going for the “no” produces more phone calls? This produces better results than focusing on “yes.” Conduct weekly and monthly 1:1 performance reviews showing numbers and results. Focus on the bigger picture and the details of how the product/service and new technology/digital system works! (For faster, laser-like results, use the assessment report for sales coaching.)

5. Train and develop sales-readiness. Now is the best time to provide weekly training (e.g., sales techniques, product knowledge, and system improvements). Attendance and participation should be mandatory (including you)! Use an outside trainer as the facilitator and focus on key skills (e.g., listening, converting ideas into sales opportunities, online presentations, etc.). Now, it’s up to you to reinforce the training. Be upfront about your own challenges while learning these skills too.

6. Hold sales reps accountable and responsible. While compassion is important during this time, it doesn’t mean that you become lax in your expectations. Keep the sales team up-to-date on changes (e.g., etiquette for conference calls, how to work with remote teams, etc.). Expect them to work with and through others during this #newnormal. Keep them focused on the customer’s needs. 

For example, I recently relied on a remote team to help me work through an online system on behalf of a customer. The team was quick and responsive and made it very easy to follow the steps required. The customer was happy and purchased a larger quantity of assessments.

7. Let uncoachable sales reps go. Several of the behavioral traits we need for sales reps to succeed (e.g., competitiveness and independence) will get in the way of being coachable. Now, more than ever, profitable sales teams must be coachable. 

For example, an entrepreneur was not following-up and following-through. He allowed the little voice in his head to excuse his poor sales behavior. I provided the coaching and role-played with him to ensure he felt comfortable and confident using these new skills. His results have improved. 

8. Don’t change systems for the sake of changing systems. To be customer and digital-friendly, conduct a review of the improvements needed right now. Make the survey quick and focused, not long and never-ending. Seek input from customers, sales team, billing, customer fulfillment, shipping, etc. during design and before implementation! 

©Jeannette Seibly, 2020

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding leaders to get unstuck and achieve unprecedented results. Contact Jeannette for a confidential conversation.

Keeping your current customers will attract new ones! https://seibco.com/keep-customers-from-leaving-workbook/

One tip to increase productivity is to be responsible for your communication style…it saves time, money, and your career. FREE: 5 Tips to Improve Your Productivity Right Now

It’s Q4…Now is The Time to Get In Action for Success

Recently I talked with a woman upset that her annual event could not happen due to COVID. When I suggested hosting a virtual event, she strongly reacted with a BIG NO! Yet, after talking with several of her team members, she reconsidered. Now, with her renewed efforts, she and her team created a powerful and successful virtual event! And still, she is lamenting about her lack of success in doing it the old way.

The truth is, when we lament about the old ways, it’s an indicator that we’ve hit the wall of life. We’re confronted by the need to expand ourselves for new successes, and just don’t want to do it. So, instead of moving forward, we focus on past failures (e.g., financial, health, etc.) and feelings of potential failure (“I’m waiting until things get better before I do anything.”).

The time spent lamenting would be better spent moving forward, step by step. Don’t wait for inspiration or until you are hit over the head because you waited too long.

Remember, it’s Q4! The good news is you still have 100% of 2020 left. There IS enough time to turn around your business, career, and life for success. But it does require rethinking your view of success and your willingness to take the right actions for it to happen!

6 Tips for Success to Happen Now

True goals are not achieved in a day…yet, success happens with each and every step forward!

First, get up and get moving!  Daydreaming and Internet surfing can be beneficial. But…like most things in life…too much will sap your energy and your ability to make a positive difference! Instead, write down your ideas. While you’re up and moving, allow these ideas to percolate and pop! Don’t discount them and don’t latch onto them without conducting your due diligence. Then, talk them out with the right advisor who is good at discerning fact from fiction. Next, pick one area to focus on and move forward.

Be willing to fail as well as succeed. You have a choice of whether or not you embrace Q4. This mindset is key. Too often when you have failed or perceive there will be failure you stop. Instead, create a stretch goal for Q4. You have 3 months to get it done! Start the process now with focused action! To stay on track, create a support team!

Develop an inner sense of power. When you don’t feel powerful, you diminish your value and accomplishments, especially when life doesn’t look like you think it should. You stop doing the things that create success. A strong indicator that you’ve lost your inner compass is when you fall into a power trap. A power trap is when you feel the need to micromanage people or resources, use a parental tone, or blame others for the problems. STOP! Conduct a review of your current challenge by talking with the right people to make the necessary changes. Success can be that close to happening!

Seek advice and make requests. Right now, your ego may feel fragile due to so much change. You may fear others will see you as incompetent if you ask for guidance. Instead, write down 3 goals. Map them. Now, pick one goal. Talk with 3 people to fine-tune it and make it achievable right now (not to get buy-in for a future pie-in-the-sky idea). Don’t forget to work with your executive coach to expand your perspective. This will save you time and money!

Create a rallying cry. It’s easy to go off course and into the weeds in thoughts and actions! This can happen at any time and anywhere. Create a rallying cry that reminds you to keep moving forward.

For me, this was an important habit to create! When things didn’t look like I thought they should, I use my rallying cry, “It’s my year to thrive and grow.” Also, every time I hit new challenges (and there have been plenty of them) I remind myself, “It’s my year to thrive and grow.”

Celebrate all successes, no matter how small. Acknowledgment, appreciation, and admiration work wonders for keeping you and your team moving forward. For yourself and your team, don’t forget to express these phrases, “Good work!” “Job well done!” “Please” and “Thank you!”

©Jeannette Seibly 2020

CONGRATS! 28 years and still guiding leaders to create unprecedented results!

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach and keynote speaker for 28 years. Her expertise is guiding leaders to get unstuck and achieve unprecedented results. Contact Jeannette for a confidential conversation.

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