Getting the Best Education Is Different Today

Many parents believe getting the best post high school education means attending college. According to CBS This Morning (April 11, 2016), over 85% of the estimated three million high school seniors this year are expected to head to college. The reality is, many young people are heading to college to make mom and dad happy, fit in with their friends, or don’t know what else to do for the next four years!

There are Many Other Choices that are Often Overlooked

There are over 5,300 schools, from beauty colleges to Harvard. As parents, it’s important we teach our young adults the lifelong skills necessary to prepare, educate and pursue career and life choices that fit them, since they will have over 7 careers during their lifetime. Currently, low graduation rates, high debt loads and poor placement rates for jobs make it harder for millennials to get on a career path that is right for them, and is also financially rewarding. While financial success is important, remember, today’s financially rewarding careers may not be the same ones tomorrow.

Not everyone needs, or wants, to attend college to get a great education! They simply don’t know what else to do. It’s unfortunate that parents are more likely to spend money to help their kids develop skills in sports (hoping for an all-expense paid scholarship) then ensure their young person gets on a career path that fits them!

It’s important we listen to our kids since we are usually their #1 role model. One young man got a 4-year degree from a prestigious university and received a coveted job offer. His father was so proud — then was equally devastated (and, embarrassed) to learn his son was joining a missionary group for the next two years. The father hadn’t been listening to what his son had been trying to tell him for the past four years.

What can Parents Do?

Put aside your ego. Too often, we unconsciously focus on what would make us happy. We want to live (or relive) that time vicariously through them. We focus on the name of the school, type of degree or major, and other factors (e.g., sororities, fraternities, etc.) that we believe will make us proud. Set aside your ego. Today there are so many post high school choices it’s important to take the time to help your young person take an inventory of what they really really really want to do. This may include visiting different schools and ensuring the one they select will meet their needs. Or, help them get a job. Or, help them pursue other goals. For example, many young people with strong coding/technology skills and interests may wish to work with IoT (Internet of Things) startups. It’s their time to explore what will make them happy with your encouragement.

Education comes in many forms and will provide the opportunity for your young person to develop themselves and clarify what’s next in their career. Remember, life is a process not an event.

Help them set true goals. With 63 to 79 percent of the working population in jobs that don’t fit them, it’s important to use a qualified assessment* as part of their goal setting process. Too often, millennials have rose-colored glasses or tunnel vision when it comes to a particular profession. They base their career options on classes where they got great grades, the illusion of success based on TV idols or roles, projected financial earnings, or other factors that have nothing to do with career fit, job satisfaction or being happy. Help them learn how to set true goals that are authentic for them. Then, teach them how to pursue those goals.

Allow them to succeed and fail. Hovering parents limit young people’s abilities to grow and make their own decisions. As parents, too often we’ve limited their ability to fail because we don’t want them reliving our own hardships or life experiences. Be one of their top supporters in helping them overcome perceived failures and teach them how to take focused action to blast past the mistake or failure to achieve the intended goal.

Be a listener and a resource. Encourage them to talk with people in the industry they wish to pursue. Utilize your professional network and have them setup meetings. (Don’t do this for them or attend the meetings with them.) Help them prepare an agenda of questions to ask. Encourage them to explore new work options. For example, if they want to be an entrepreneur, have them put together a business plan and execute it. Or, if they want to start a not-for-profit, have them work in an established one to learn the nuts and bolts of running one.

The best education we can provide our young people today is the encouragement to pursue their dreams, broaden their life experiences, and be the listener they need to grow and prosper. Remember, it’s their time to explore, investigate and educate themselves on life and career choices for them.

*The Pathway PlannerTM uses the same assessment information (based upon the world’s largest validation and reliability studies) that thousands of companies use to hire. This educational and career planning tool helps young people and people in career transition discover what career possibilities best suit them. In addition, SeibCo provides the book, It’s Time to Brag! Career Edition, (www.Time2Brag.com) to help sell yourself and win the job offer.

To get started, contact SeibCo today: http://SeibCo.com/contact

©Jeannette L. Seibly, 2016 All Rights Reserved

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now.  She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results.  Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped guide the creation of three millionaires.

What do you do with Unwanted Advice?

Usually, we ignore it, or invalidate the facts or the person providing the input. Even when it is our board of directors, mentor or coach!

While it is much easier to hear wanted advice, there are times we need to listen to unsolicited or undesirable advice. While business leaders gladly share their opinions, thoughts and feelings on any subject, they rarely take (or make) the time to probe into what the core issues are. So, it is up to you to adjust your mindset and ability to listen — it will determine the value of the advice and how to use it. (Especially if it is our customer!)

By listening, we can resolve issues, take advantage of opportunities, and build team morale. Failure to do so may limit our ability to grow our company.

It’s Important that you Hear what is being Said!

Set Aside your Ego. Your ability to listen to unwelcomed advice displays your emotional intelligence (EQ). EQ is responding appropriately and understanding what the person is saying … whether or not you believe it is valid information. Learn how to respond without being defensive and ask the right questions.

Don’t Allow your Biases to Dictate your Ability to Listen. Too often we allow our biases about the person giving advice to interfere with our ability to hear what they are saying. The advice or information being provided may be very important but not well communicated.  If you simply can’t understand what they are saying, schedule another meeting with the intention of learning from them. In the meantime, do your homework and come prepared with questions.

Pay Attention. Multi-tasking or playing with your computer or phone while the other person is speaking will ensure you miss value-added points. Usually if someone is taking the time to give you feedback or input, it’s important that you listen! Remember, it often takes courageous to share unwanted information. Paying attention usually has a big payoff whether or not you find the news immediately useful.

Stay Out of the ‘Ain’t It Awful Trap’. It’s easy to buy into negativity. Although you may have a bias that this person is always negative, listen empathetically and place a time limit on it. While there are times venting may foster opportunities, it depends upon your ability to manage it. Turn the information into growing the project, resolving the client issue effectively, or helping someone learn from it. These are great opportunities to develop your skills.

Listening to and managing wanted and unwanted advice is critical to growing your business.

©Jeannette Seibly, 2016

Jeannette Seibly has been an international business advisor, executive coach and management consultant for over 23 years. Along the way, she guided the creation of three millionaires. Her trademark is her uncanny ability to help business professionals identify roadblocks and help them blast through those barriers to produce unprecedented results. Contact her for a free, confidential conversation on how to get the results you need: www.SeibCo.com/contact

Do You Want Positive Results? Then Delegate!

Truly successful leaders have learned how to get issues addressed and job activities they detest done with minimal stress. They are great at working with and through others to achieve positive results through delegation. They know (sometimes having learned the hard way) failure to delegate will sabotage the successful growth of their company, ability to hire and retain great employees, and profitability.

Delegate the Right Way!

Select the Right Person. Delegating to employees or others that have the interest, skills and business acumen, can create great working relationships with employees and customers, improve sales and profitability, and eliminate many potential legal issues (e.g., the IRS, a judge or plaintiff attorney are not interested in “why” your company didn’t do what needed to be done.) Give the task or project to the best qualified person, without basing the decision solely on longevity, job titles and non-critical factors. Make sure they have the mindset, interests and skills to achieve the needed results. These people will amaze you in the results they produce!

Create Ongoing Learn-forward Culture. While you may believe everyone is too busy, you might be surprised to learn they are good at busy-ness in an attempt to alleviate their boredom. When new opportunities present themselves, instead of saying no because you are not interested, consider delegating them to your employees so they can learn new skills and develop business acumen. In turn, this will improve job satisfaction and overall results. You’ll be surprised by how much time they can devote to something that truly interests them! And, make sure their current job responsibilities are getting done too!

Mentoring and Coaching is the Company Norm. Too often we wait until there is a problem before providing necessary mentoring or coaching for our employees. This creates a negative perspective of asking for and allowing for help. Encourage cross-training, participation in projects, and team leadership opportunities to broaden your employees’ bandwidth. It can also boost their morale and build their confidence to try new things. Great experiences will normally produce unprecedented results!

Delegating the right way will promote positive results and you will create a more effective team.

©Jeannette Seibly, 2016

Jeannette Seibly has been an international business advisor, executive coach and management consultant for over 23 years. Along the way, she guided the creation of three millionaires. Her trademark is her uncanny ability to help business professionals identify roadblocks and help them blast through those barriers to produce unprecedented results. Contact her for a free, confidential conversation on how to get the results you need: http://SeibCo.com/contact

Challenges Are Opportunities to Transform the Company

Many opportunities are often disguised as challenges. Brave and audacious leaders know when challenges occur that’s when new opportunities appear. To take advantage of these, leaders make the commitment to clarify the facts of the challenge, get everyone on the same page, and take focused action. They know change is never an easy process. Their courage to take on challenges, make the right changes, and turn them into rewarding opportunities is their trademark for being great leaders. Many faint-hearted counterparts miss out on these new possibilities to stay competitive, customer-centric and the employer of choice.

Courage is the trademark of bold leaders. They embrace the following:

Encourage change. There is a misperception that change means something is wrong or something needs to be fixed. The truth is change happens every day. Understanding and accepting change is a precursor to the transformative process in any company. Dauntless leaders encourage conversations designed to develop new and broader perspectives.  To help employees understand the opportunities change can bring, have them do one thing different each day.  Then, share about the positive effects.  For example: encourage them to drive to work a different way, talk with different types of potential customers, brainstorm the impact of one company goal, etc.

Talk it out responsibly.  Determined leaders are responsible for what is shared with whom. When sharing their challenges with close confidants and key employees, they are open and coachable to hear what they don’t want to hear. Thus, they are able to create new possibilities. In turn, they help their employees stay committed to pursuing the new and tactically building on what has been working.

Move forward. Not every opportunity takes the right step in the right direction. It takes tough leaders to get to the heart of new opportunities to determine their viability for the company. Using a sense of urgency, fearless leaders ask the right questions to uncover the truth and probe to hear what others may be afraid to say. By doing so, their efforts are rewarded by uncovering new systems, products and services that work for them and their customers.

Take focused action. Many times an issue or situation has been festering for a while regardless of the actions taken. Resolute leaders know it’s time to “breathe new life into resolving it” by employing outside-the-box thinking. They work with their business advisors to effectively build needed business strategies on current practices – ensuring smooth transitions.

Express thanks. Everyone loves to be appreciated, and when shared authentically can help everyone grow. Trust your employees and the process to ensure anticipated changes bring about the transformation needed to achieve success and financial rewards by acknowledging what they are doing well.

Seeking out challenges can provide the right opportunities for transforming the company when handled courageously and with aplomb.

Get started now turning your challenges into rewarding opportunities! Contact your business advisor today! http://SeibCo.com/contact

©Jeannette Seibly, 2016

Jeannette Seibly has been an international business advisor and executive coach for hundreds of leaders for over 23 years. She has an uncanny ability to help leaders resolve challenges and breathe new life into new opportunities. What are you waiting for? Contact Jeannette today for a no obligation discussion: http://SeibCo.com/contact

Being a Leader Starts on the Inside

Successful leaders understand their success starts from within and is built on genuine confidence, competence and compassion — not false bravado. They know that leaders are not born as leaders, and they must do the work to earn their successes. They work smart and are respected by others, and many times (but not always) are liked by others too! Thus, they develop an inner leadership style that works for their employees, Board and customers, while effectively handling the outer actions required too.

As part of their commitment to being the best leader they can be, leaders hire an executive coach to help them achieve results and a mentor from within the industry to recognize new opportunities. These confidants help them recognize and fine-tune their blind spots and build their natural effectiveness. By inviting inside and outside perspectives, they build on their business experiences and improve their ability to make the right decisions for win-win-win outcomes.

Fine-tuning Your Inner Leader:

-Take responsibility for yourself and your decisions.

-Trust your inner voice to guide your words and actions, and realize the need to review ideas, thoughts, opinions and feelings with your coach and mentor for clarity. This helps you stay on the right path required to achieve your results.

-Value your ideas and others’ ideas too. Continue developing the fine art of working with and through others to build solutions.

-Respect yourself and others by listening without blame, judgment or criticism to elicit the best in others.

-Be comfortable with yourself, and ensure others are confident to follow your lead. Take the time to check in to ensure others are truly on the same page with you, not just parroting what you want to hear.

-Set aside your ego by sharing the credit and celebrating the successes of others.

-Create positive learning opportunities using the inevitable failures and mistakes often made. Teach by setting the right examples.

The strength of your leadership is a reflection of the authentic confidence, competence and compassion you have developed. Remember, it’s a lifelong process not a one-time event to become the leader you’ve always dreamed of being.

 “Successful leadership requires preparation and learning from any failures along the way!” Jeannette Seibly http://ow.ly/Kp34R

Jeannette Seibly has been an international business advisor and executive coach for over 23 years. She has guided the creation of countless leaders. Are you the next one? http://SeibCo.com/contact

©Jeannette Seibly, 2014-2016

Can You Prevent Costly Employee Mistakes?

One of the most important jobs as a boss is to ensure employees are given the tools they need to readily do their job well (e.g., laptops, project guidelines, workplace policies, company core values, annual goals, etc.). However, in our busy world, we fail to ensure our employees’ readiness to handle certain responsibilities. We forget they may lack experience and discretion due to limited people skills, poor planning abilities, or an inability to base their decisions for win-win-win outcomes (e.g., company, employees, customers, vendors, etc.).

This lack of managerial awareness on your part will allow for mistakes or roadblocks for everyone, including upward mobility in your career. When problems occur, they will eventually (if not immediately) devastate profitability and morale when not resolved appropriately. It’s important to address problems as they happen. Better yet, prevent them from occurring.

Prevention is Key

First and foremost, use scientifically validated assessment tools for hiring, coaching and managing your employees for success. Studies have shown employees that fit their work responsibilities have greater communication effectiveness, are more likely to know when to ask for guidance, and have an interest in ensuring their decisions are in everyone’s best interest. [Contact http://SeibCo.com/contact for more information.]

Second, ongoing training is critical. Most people benefit from ongoing training since the potential mistake or issue becomes less conceptual and they benefit from the experiential role-playing. It helps them clarify how to handle difficult situations and cautions them on what they share with others. As the boss, it’s very important to reinforce the training and set an example.

For example, the biggest problem in many companies is that everyone gossips. Unfortunately, employees can be so busy talking on their cells or with the person seated across from them, they forget people seated at the next table in a coffee shop or co-workers seated on a nearby bench in the company’s lounge are listening in. Remind everyone that certain information is not to be discussed (due to HIPPA, non-disclosure agreements for new products, employment laws, etc.). They also need to be responsible for where, when, why and how they share certain data with others (e.g., don’t forget to include a caution regarding emails, texts, and social media venues).

Third, encourage questions. Do not be fooled into assuming theft, harassment or safety violations won’t happen. When challenges happen, and they will, having prepared yourself and your employees in advance is critical. Encourage questions and provide training for different types of situations or issues, along with reviewing the expected protocols to follow. This will make a positive difference when something does happen and everyone is operating from the same page to get it resolved.

Fourth, finesse is necessary.  Empower your employees to handle basic disagreements on their own. However, when the issue is delicate, it is your job to step in and resolve it for win-win-win outcomes. Don’t put off addressing situations based upon how you feel, or your inability to make a decision. Failure to do so will create disgruntled employees and potential lawsuits. Talk out alternatives with your business coach, mentor, and/or attorney to broaden your perspective. Then, meet with a select few executives to reach a resolution.

Now you’re ready to take the actions required to prevent potentially costly mistakes and ensure win-win-win outcomes for everyone.

©Jeannette Seibly, 2016

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for a myriad of business challenges and is the author of Hire Amazing Employees (http://BizSavvyHire.com) and It’s Time to Brag! (http://Time2Brag.com). Check out her website: http://SeibCo.com and contact us!

Do Your Clients Think You Are Inaccessible?

Many of you would probably say, “Ridiculous!”

  • Does it take several phone calls to get in touch with you?
  • Does it take longer than 24 to 48 hours for you to respond to messages or emails?
  • Do you often use the excuses “I’m too busy” OR “I don’t have the time?”

If you answered yes to any of these questions, you have a problem. SeibCo’s Law of Poor Customer Service states: The longer it takes for you to return a call or respond to an email, the faster the issue will grow exponentially. If this continues, your customer will go to your competition and your reputation will be tarnished.

What Can You Do?

Treat your messages with reverence. They are the life blood of your business. Voice-to-voice conversations are key – don’t rely on emails or sending customers or prospects to your website for answers. Respond promptly. It’s a great way to stay in touch, build important relationships and provide additional value. Actual conversations also are a great way to up-sell and cross-sell any additional products and services they don’t realize you offer.

Believe all clients are important. Ranking clients based on their revenue to determine who you will contact first is a losing game. While a BIG client is important, so are your other ones. Keeping every client happy is important and may require you to think outside-the-box to ensure everyone’s concerns are given top priority.

Value your meetings. Continually canceling or rescheduling, not being prepared, and not taking responsibility for ensuring current and potential clients feel valued, are good excuses for them to seek out other vendors. Happy customers buy more when they feel important. Remember, actual conversations are the best way to uncover their needs.

Listen and be present during the conversation. Too often when we’re in meetings, we’re busy thinking of other things we need to do, or other conversations we need to have. 100% active listening and probing will help you uncover a real issue and your ability to resolve it to the customer’s satisfaction. This new awareness can also help you resolve other clients’ concerns and be more active in doing so.

Blitz them with great customer service. Don’t forget your customer service people need help too! We falsely assume, with devastating results, that everyone knows how to be a good representative of the company. Get into your people’s mindsets and you’ll realize they don’t know how to handle different challenges or how to behave in unusual situations. Many will not have the confidence to ask for help and will simply look for a new employer. Use a qualified customer service assessment to understand their inherent strengths and weaknesses. Train all of your people to be on the same page, and work together for the benefit of every customer.

©Jeannette Seibly, 2010-2016

Do you need an objective, inside look at the behaviors and motives of yourself and others when interacting with customers? Contact Jeannette Seibly @ http://SeibCo.com/contact

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for business challenges and is the author of Hire Amazing Employees (http://BizSavvyHire.com) and It’s Time to Brag! (http://Time2Brag.com). Check out her website: http://SeibCo.com.

4 Top Attributes of Successful Sales People

Great sales people fit their jobs. They love what they do and they do it well, making a positive difference for their clients and their company.

After talking with several business owners and consultants that manage great sales people, here are the 4 top attributes they mentioned (yes, this is not a scientific study – feel free to add your own top beliefs).

  1. Listen and be present in all conversations. This is one of the most important aspects when selling your products and services. Stop multi-tasking, eliminate distractions and listen. Engage your full attention in the conversation by being present and actively listening. Trust you will know how to respond. Listen to learn and probe for additional information before offering ideas. You will be amazed by what you uncover that can help your current and prospective clients.
  2. Know your products and systems really well. Having an ongoing interest in learning about the products you are selling and how they are processed through your company is critical. Knowing the in’s and out’s help you understand how to get the best deal for your client and keep them. Because you are well aware of the legalities and other nuances of using your products and services, you can ensure your customers are buying the right product to fit their needs cost effectively. Also, this knowledge places you in a better position to facilitate upselling and cross selling of other products.
  3. Have persistence. Not everyone is ready to buy when you’re ready to sell to them. Stay in communication, send them periodic articles or other note-worthy gems is important. Show up at networking meetings and seminars, stay in touch on social media and give at charity events are also important ways to build and maintain a strong network.
  4. Develop great relationships. It’s important that you develop great relationships with your clients by becoming a resource for them to ask their questions and get the right answers. Always follow-up and follow through on what you promise. That is how you build credibility and trust before and after the sale! Learn how to brag about what you’ve done for them in a business-savvy manner – this is particularly important when cost-conscious buyers are looking to stray. (http://Time2Brag.com)

©Jeannette Seibly, 2016

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for business challenges and is the author of Hire Amazing Employees (http://BizSavvyHire.com) and It’s Time to Brag! (http://Time2Brag.com). Check out her website: http://SeibCo.com.

How to Strategically Solve Any Problem

Making the decision to solve problems requires a conscious effort. Too often job demands get in the way, and you work around challenges rather than face them head on. This can cost you a lot of time, money and energy.

7 tips to facilitate strategically workable and financially rewarding solutions

Have the Right Mindset. If you and your team members don’t believe you can resolve the issue, you won’t. Make a commitment to create a win-win-win solution (for the company, customer, employee, community, vendor, etc.).  As the facilitator, you are in the best position to lead your team to create solutions that are easier and more customer- and employee-friendly.

Create the Best Team. Keep the team small and only select team members who are committed to the process and believe there is a solution. Many times, if you have selected team members that are not committed to this process, the team will go off track and put a band-aid on an issue to make an individual or small group happy. This doesn’t resolve the real problem. To keep the team focused and committed, it will require you to stay on top of the team’s progress, ask on-point questions and stay positive.

Brainstorm for Success. By being a strong facilitator, you can bring out everyone’s thoughts and opinions. Remember, they have the solutions. Stay focused during this process on the current issue. Ask for and include everyone’s input on a chart and do not edit their comments. During brainstorming, there is no such thing as a bad idea. Include everything! Often times, ideas that initially sounded the worse turn out to be the best ones.

Review and Fine-tune. Be responsible and don’t latch onto the first idea presented. Conversely, don’t allow the team to fall into the trap of overthinking; it can be paralyzing. Narrow down the ideas and align them by taking into consideration current policies and procedures, company mission, and business agreements. Before making any changes, talk with others (e.g., vendor rep or human resource manager). Assign individual team members to have these conversations and report back about what may be missing from the solution. Incorporate their findings before making any proposals.

Get Approval. This is where many teams fail. Without the decision-maker’s approval, nothing will happen. Design the plan, budget and timetable in a written format and don’t forget to include pictures, charts and/or metrics. Make sure your proposal is simple: state what the problem is, how to fix the issue, and include supporting documentation. Be prepared to answer the decision-maker’s questions and devise an implementation process that is simple and easy.

Implement and Celebrate! Remember to include a communication and training plan for all employees involved in the new solution. Don’t forget to acknowledge yourself and your team.

You’re not done yet! All new solutions require ongoing follow-ups and tweaks. Include a plan to ensure these are being done until the new solution is no longer new.

©Jeannette Seibly, 2016

Jeannette Seibly is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. She has guided the creation of three millionaires and countless million-dollar results for companies and not-for-profits. Contact her @ http://SeibCo.com/contact 

Spotting a Liar is Never Easy

Many of us think we can easily spot someone who is not telling us the whole truth or is fabricating the facts. We believe in the myth that we can look into people’s eyes or watch their body language to know whether or not they are telling the truth. Unfortunately, we only have a 17 percent chance of getting it right. As business people, we need to get real about spotting liars. It’s important to be on the lookout to ensure that as we grow our companies with new hires and strategic business relationships that we’re not relying on half-truths or fabrications. Doing so will negatively impact our bottom line and sabotage win-win-win outcomes.

3 Ways to Get Real – and be responsible for getting to the truth

Look at the Facts. Too often we base our decisions on how we feel during an interaction. Or, we fall victim to the story they are telling us. Reality is, many liars are really good at assessing others and telling them what they want to hear.  To combat this, ask for fact-based information and verify this information before believing it and relying on it.

One entrepreneur hired a sales coach simply based on the person’s promise to help her launch her new product. She believed in what he promised to do. Here’s what happened: the launch never occurred and the coach disappeared.  Instead of checking the person’s credentials upfront, after the fact, she found out he was an accountant. She is now working a full-time job to payback the bills incurred during the failed launch.

Get Agreements in Writing. Gone are the days of making an agreement based on a hand-shake. Too often, when having conversations, we’re not on the same page.  As a result, misunderstandings occur and things are not as they seem. Negotiate before signing any documents. Take the time to read the entire document before signing it (even the fine-print.) It’s pay now or potentially pay later.

Use Honesty-Integrity Assessments. About 79 percent of job candidates stretch the truth or embellish jobs, education, and salaries on their resumes. Relying upon background checks to tell you the whole truth does not work. Many employers don’t prosecute for theft or verify work history or education. (Note: White collar theft of money, proprietary information and data is the fastest growing group.) Use a direct-admission tool* and ask the candidate the questions contained in the report to determine truthfulness (yes, still conduct background checks, work and education verification and drug screens).

The key is to get real with yourself and your ability (and inability) to spot people that are lying. Learn how to use probing questions to get to the truth when hiring employees (use qualified assessment tools*), and when selecting vendors and developing new business relationships (use good business practices).

©Jeannette Seibly, 2016

*When hiring, use the Step One Survey II® a honesty-integrity core value assessment that measures attitudes toward Integrity, Reliability, Work Ethics and Substance Abuse. This tool provides direct-admission information about a candidate’s past employment, employment-related issues, illegal substance use, theft of time/money/property, and computer/internet/email abuse. The online report delivers a forecast of how well the candidate will blend in with your culture and workplace climate. There is also a Distortion notification if candidates are not being forthright in their responses. For further information, contact Jeannette @ http://SeibCo.com/contact

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for business challenges and is the author of Hire Amazing Employees (http://BizSavvyHire.com). Check out her website: http://SeibCo.com.