Are your employees on the same page with you?

Many bosses, including you, inevitably will get upset with employees who are not doing things the way you would do them. You expect them to know what to do after reading a manual or being shown once how to do something. Rarely do you stop to see what is missing from the employees’ perspectives so that they can produce consistent work product and be on the same page with you.

3 key points to get your employees on the same page with you:

  1. Review your training, systems and procedures. What’s missing? The average national reading level is 6th grade — this can reflect a person’s ability to adequately read, write and comprehend any material and put it to good use. It’s critical to remember that people learn differently. Some people need to talk it out to ensure they understand. Some need to be shown how to do something more than once. Still others need to “try” it themselves first, and then ask for coaching to fill in the gaps.
  2. Use legally and scientifically validated job fit tools for hiring, coaching and managing. This helps you understand objectively why people fail to do work the way you would do it. Also, it creates a laser-like opportunity for you to provide guidance for skill development (this will help you and your employees).
  3. Set specific goals, and then manage the milestones to ensure the project and people are all moving forward. When people fail to deliver the required results, coach them by focusing on the task at hand. Do not try to fix the person – it will never work and leave them, and you, frustrated. Instead, you need to be very specific about your instructions and other times you’ll need to help them understand the bigger picture.

©Jeannette L. Seibly, 2010-2015It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact: OR 303-917-2993)

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