Leadership

How to Create a Sales Smart Team

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Top sales performers sell up to six times more than their average team members. They fit their jobs and are business savvy when building relationships, facilitating the buyer’s decision-making process, and delivering as promised. Also, they have taken the time and have the interest to learn how to use the company’s products and services correctly. Hiring and developing top sales performers create sales smart teams — they make the difference between an adequate bottom line and a great financial outcome.

4 Actions to Create a Sales Smart Team

1. Disregard old myths. Too often we hire for perceived job skills and fire for poor job fit. Many sales managers still rely upon their gut to determine a candidate’s ability to sell their product or service. When hiring, many sales managers are seduced by a candidate’s verbal ability to talk the talk or believe younger candidates have higher energy levels than older people. As a result, sales managers fail to hire the right people. They also lose top performers, who want to work with winning teams.

Take the time to discover the true costs of your hiring mistakes and conduct a utility analysis on your current team. This information will provide clarity on where you need to focus your attention in order to create a sales smart team. (Contact SeibCo for the complimentary tools http://SeibCo.com/contact)

2. Job fit is key. Use scientifically qualified assessment products to accurately assess job fit. Can the sales person sell? How will they sell? What will they sell? These tools will make all the difference in hiring the right person and providing coaching information you can readily use. If they don’t fit the job, you cannot change and fix them. Studies have found that assessing for thinking style will account for 50 percent of a person’s success. The other 50 percent is a combination of core behaviors (can they prospect, engage and close?) and occupational interests (do they possess up-to-date info?). All three are essential and will provide a clear snapshot of the whole person and his/her ability to sell your products and services.

3. Utilize on-line due diligence. Use an on-line application process, knock-out questions and core value assessments to attract more of the right candidates. Before conducting face-to-face interviews, conduct initial phone screens and use job fit assessments to determine their sales strengths. These simple steps will save you a great deal of time, money and energy in the long run.

4. Focus on the whole picture for sales smart results. Metrics are important and can help you gauge the effectiveness of your sales team. However, this will not tell you the whole story about your team’s results. Investigate: Are your sales people following your system? Are they generating enough leads? Are they getting in front of the right people? By utilizing the coaching information from the qualified assessment, you can provide the clarity required to develop and train with laser-like precision.

Sales smart companies understand that job fit is the number one reason they are able to create sales smart teams. Are you ready to enjoy exponential sales growth, while having fun?

©Jeannette Seibly, 2010-2015

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for business challenges and is the author of Hire Amazing Employees (http://BizSavvyHire.com). Check out her website: http://SeibCo.com or contact Jeannette at http://SeibCo.com/contact.

Do you need caffeine to do your job?

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“Your best performance of today must become your normal performance of tomorrow.” James Arthur Ray, author of the book, Life Unleased: A Blueprint for Ultimate Human Performance

 

According to a Gallup poll, over 71 percent of us get up every morning and go to jobs we hate.

Having a job you enjoy, engaging in work responsibilities that keep you awake and excelling in your career is a gift to you, your family and your employer! It reduces the ever-present need for caffeine to stay awake. It also helps you avoid boredom and surpass your norm—which can be very inspiring to you and others!

5 ways to stay off the caffeine

How can you use your current position to build a career that fits you and provides a positive difference in the quality of your life—professionally and personally?

  1. Learn the basics of the job, company and industry. Many of us fail to learn the basics of any job assignment. The key to learning any job is drilling down to the finer points. This requires rolling up your sleeves and not hovering at 30,000 feet. By doing so, you will uncover new opportunities and be able to incorporate technology to make the job easier and create new efficiencies. Don’t forget to inquire about the legal ramifications, P&L, ROI and other business metrics, and other important data required to make better decisions. Learn how to use this information effectively and communicate it appropriately—it will advance your career quickly.
  2. Build on the basics to develop mastery in your work—however beware of jumping from 0 to 100 and skipping all the steps in between. Learning your job is a process, and overestimating your skills and knowledge will create internal chaos and stress for you and others.
  3. Get out of the office and become a business partner. Meet with others during their coffee break. Never eat lunch alone. Set up one-on-one meetings. Interview other employees and management about how to improve the services and quality your department provides to achieve the company’s mission and vision.
  4. Network outside your company and develop a reputation of being the go-to person. Get to know others in your profession and industry, including their challenges and solutions. This will keep you out of “know-it-all” thinking that is often internally bred and can derail future career choices and options.
  5. Join a trade or professional organization—attend meetings and participate in events. Talk with others to expand your thinking and how to address ever-present issues and develop new solutions.

Ensure you’re on the career path that fits you and prepares you for future opportunities

The Pathway PlannerTM, based upon the world’s largest validation and reliability studies, uses the same assessment information that thousands of companies use to hire. (For more information, contact http://SeibCo.com/contact.) This educational and career planning tool helps people discover what career possibilities best suit them at any age (16++). The key, like anything, is taking action and learn about different career paths that may fit. SeibCo provides the how-to in the book It’s Time to Brag! Career Edition, (Time2Brag.com). This book also includes networking and interviewing advice for success.

To get career fit, contact SeibCo today: http://SeibCo.com/contact

To purchase the book, It’s Time to Brag! Career Edition, go to http://Time2Brag.com 

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now. She has an uncanny ability to help her clients identify roadblocks and help them focus to quickly produce unprecedented results. Each client brings their own unique challenges; Jeannette’s gift is helping each one create their success in their own unique way. Along the way, with her commitment she helped create three millionaires.

It’s Time for a Breakthrough — Stop Being a Critical Manager

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  • Do you always find fault with whatever someone does?
  • Do you believe your way is the only right way?
  • Do you praise privately but rebuke openly?

If you answered yes to any of these questions, it’s time for a breakthrough. Your attitude and behavior can make it difficult to work with you and nearly impossible to learn from you.

5 ways to stop being a critical manager … and, start transforming your ability to lead a high functioning group

1) Look for opportunities to praise. Acknowledge others for a job well done, even if it’s a small step or contribution. Consider ideas that may initially seem off-the-wall, or inappropriate, and acknowledge contributions in a positive manner. Your openness will encourage everyone to stretch their thinking and behavior to improve their skills.

2) Learn from their mistakes. Every mistake can be turned into a learning moment. It’s important to understand the difference between a Zero Tolerance Policy for unacceptable behaviors, versus, a tolerance for mistakes. Employees will inevitably make some mistakes when they learn a new task, take on a new project, or work with new clients. Ensure your systems are up-to-date, and all your employees are well-trained to minimize errors at repetitive tasks. Develop an infrastructure for creating and executing non-repetitive opportunities.

3) Make 2-2-2 your paradigm. Acknowledge two positive things they have done well. Then, share very specific areas for improvement, no more than two. Wrap-up with two positives they have done well. This makes feedback easier to give, and receive!

4) Walk around. Get out from behind your desk and talk with people. Your intention is to listen and learn from others – without offering your opinion about how they should be doing their job – if there is a problem, talk with their supervisor.

5) Hire a coach. It’s important for your own career and business development that you learn to effectively work with and through people to get the job done. Effective management practices produce win/wins on a regular basis.

©Jeannette Seibly, 2010-2015

Jeannette Seibly is a business advisor for business owners and executives of $5MM to $30MM enterprises creating million dollar results, and along the way guided the creation of three millionaires. Contact her at JLSeibly@SeibCo.com for a free consultation of how to achieve amazing results.

“I don’t know what I want to do!”

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“If you don’t know where you want to be in five years, you’re already there!” Elizabeth Gilbert

 

“When my daughter graduated from college years ago, she was uncertain what she wanted to do.  She had worked in an office and a restaurant. Now, she was looking for a career, not a job.

Due to her initiative and her conversations with me, I referred her to Jeannette Seibly, SeibCo. (Jeannette had been helping my company with hiring and management concerns for several years.)

In less than a month of working with Jeannette, she was ready! She had clarity of what she wanted to do, would be good at and the type of companies to look for. Armed with all this information and coaching, she chose a position in sales. Because of her career preparation, she only considered companies that provided training that fit her interests.

It’s now 11 years later and she has worked in three different sales positions in two different industries. She has earned a six figure income for many of those years and has always been one of the top two performers in each company.

Because she took the time to clarify her career direction and utilized the right tools, she had the information she needed to get on the right career path for her – and, she’s had a very successful career. Jeannette customized the process for my daughter — worth every penny.  My daughter’s initiative has paid her (and me) back 1,000 fold.”   DP, Executive and Very Happy Mother

Many employees today are unhappy and dissatisfied with their careers, work responsibilities and job prospects. Statistically, about 63 to 79 percent are in the wrong job, career, industry, profession, company, etc. Yet, many fail to take the time, expend the energy and make the investment to find the right career path that fits them for the long term. They believe in the myth that there is a right time to find the right career path; and it will happen … someday … in the future. Or, they are waiting for their employer, parents or others to provide that information to them. The problem is, it never happens without taking the initiative and doing the right things for ourselves.

The solution to determining career fitness

The Pathway PlannerTM uses the same assessment information (based upon the world’s largest validation and reliability studies) that thousands of companies use to hire. (Contact http://SeibCo.com/contact.) This educational and career planning tool helps people discover what career possibilities best suit them at any age (16++). The key, like anything, is taking action and learn about different career paths that may fit. SeibCo provides the how-to-do-it in the book, It’s Time to Brag! Career Edition, (Time2Brag.com). This book also includes networking and interviewing advice for success.

To get career fit, contact SeibCo today: http://SeibCo.com/contact

To purchase the book, “It’s Time to Brag! Career Edition” go to: http://Time2Brag.com 

©Jeannette Seibly, 2015 All Rights Reserved

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now.  She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results.  Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

Hiring Assessments Can Revive Your Bottom Line

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 HireRight“If it weren’t for assessments, I would hire the way I always do and  get the same bad results!” — President, Engineering Company

 

Many companies today are focused on increasing sales, saving money and improving profitability. They spend a lot of time evaluating equipment and systems to ensure the best ROI. However, they fail to take the same amount of care when selecting the right resources to hire and manage their most important asset – their employees!  The result is, they miss many opportunities to hire the right people, and often lose top talent and customers due to their mistakes – costing them time, money and market share.

Cost of Poor Hiring Practices

Many executives know their turnover rate – some are proud that they are below industry standard. However, they have not quantified the financial impact to the bottom line and are in denial that they can do anything to improve it.

When you take the time required to tabulate the cost of a bad hire, promote the wrong person, or lose a talented employee, you will realize you must objectively assess potential job candidates for job fit, core values and required skills.  Using qualified assessments can significantly lower theft, cost of turnover, workers’ compensation, unemployment and other employment/liability claims when used appropriately. Remember, include intangible costs such as loss of reputation, quality, customers, vendors and other important factors in your calculations, since all of these can negatively impact your bottom line.

Select Qualified Hiring Assessments

There are over 3,000 publishers of assessment products in the market. Most assessments do not comply with the Department of Labor’s guidelines for pre-employment use (See: Testing and Assessment: An Employer’s Guide to Good Practices, Department of Labor). High-quality tools will have technical manuals (not just a letter from a law firm) to ensure each assessment meets the validity and reliability specifications for pre-employment and selection purposes. Ask for the technical manual and refuse to use an assessment for pre-employment purposes without one.

Assessments with High Validity and Reliability are Incredibly Accurate

Many assessments used for training or coaching purposes will show differences in people. However, they usually do not comply with higher statistical requirements for pre-employment tools. Not only is using the right assessment of legal importance, using tools that actually have the highest validity and reliability will measure people accurately and objectively – a requirement to predict future success. The best assessments provide you the ability to become a laser-like coach. Also, due to their accuracy, you will improve your selection process and reduce costs. Remember, any tool, system or process used during the hiring or promotion process must comply with pre-employment requirements.

When you select the right qualified assessments and use them as directed, they work and will positively revive your bottom line.

©Jeannette Seibly, 2015

Source: “Hire Amazing Employees,” Chapter 11, Assess for Job Fit—Use Qualified Assessments http://BizSavvyHire.com

Jeannette Seibly has been a business advisor and facilitator for over 23 years; she guides the creation of new solutions for business challenges and is the author of Hire Amazing Employees.  Check out her website: http://SeibCo.com. Or, contact Jeannette @ http://SeibCo.com/contact

Can you make six-figures in sales?

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Yes, if it’s the right career for you.

According to a Glassdoor Blog, some of the highest paying jobs are in sales!

Sales people are the backbone of any company — they are instrumental in making or breaking the success of any product and service the company provides. However, before you fly onto the job boards to find a job in sales, conduct a critical analysis of your thinking style, core behaviors and occupational interests by using a qualified career fitness assessment*. Know upfront, and objectively, whether or not you have what it takes to sell and the type of company that will help you succeed. Remember, many sales people fail to achieve 6-figure incomes due to poor job fit and the unwillingness to develop the discipline required.

How do you find the right job for you in sales?

Step 1: Determine if sales is the right career path for you. Are you able to “sell” by “closing a sale” on a consistent basis? Do you possess similar traits that highly successful sales people have? This can only be ascertained by using a qualified career fitness assessment* and looking at your past sales metrics.

Step 2: Find the right type of sales position. There is a BIG difference between handling incoming orders vs. finding sales opportunities through cold calling and networking contacts. Don’t forget to investigate customer service, marketing and account executive/manager type jobs that may provide better job fit and are normally paid hourly or salary plus commission. Be sure you have the required interests in the product or services, willingness to learn the company systems, excellent people skills and discipline to consistently network. Success in these jobs requires lots of patience, follow-up and follow-through when answering questions, educating customers, and resolving system/product/service issues.

Step 3. Armed with your career fit information, research the industry, company’s culture, and types of products/services offered. Clarity, based upon feedback from your career fit assessment*, will let you know if you have the level of competitiveness, tact and team attitude required. Also, determine if the pay structure (e.g., straight commission vs. base + commission; and, type of bonuses and other perks) works for you. If you are risk-adverse, be sure the base is bigger than the potential commission.

Step 4. Know the company’s hiring practices. Beware that many companies do a poor job of hiring anyone, particularly in sales. Too often hiring managers rely on the candidates’ ability to sell themselves, tell them what they want to hear, and look the part! Being offered the job does not guarantee a six-figure income. You may or may not fit the culture or job requirements.

To increase the probability of succeeding if you are hired, spend time networking for insider information (not found on the Internet) before the interview and conduct your due diligence during the interview(s) by preparing good questions. (For help, read Chapter 12 in the book, It’s Time to Brag! Career Edition, http://Time2Brag.com) Remember to ask about training programs and on-going coaching to help you develop your skills in lead generation, relationship building, prospecting, and closing techniques. If the job is offered, be willing to say, “No, thank you.” if it doesn’t appear to be a good career fit for you. Be honest – taking the job and losing it makes it harder to find the next one.

Ask yourself the most important question.

Do I want a job and career where I will be happy and satisfied? If the answer is yes, studies have shown that you are more likely to be happier and more satisfied when your job responsibilities fit you. The truth is, many times sales people job hop, or are laid off because they were unable to meet monthly or quarterly quotas, or due to territory or company restructuring. Finding the right career (whether or not in sales) will provide greater financial rewards in the long-run. There are no short-cuts to getting rich quickly. Expect to put in the time, learn the company, industry, product/service, and develop long-term relationships regardless of the job.

*The solution to determining career fitness.

The Pathway PlannerTM uses the same assessment information (based upon the world’s largest validation and reliability studies) that thousands of companies use to hire. (Contact http://SeibCo.com/contact.) This educational and career planning tool helps people discover what career possibilities best suit them at any age (16++). The key, like anything, is taking action and learn about different career paths that may fit. SeibCo provides the how-to-do-it in the book, It’s Time to Brag! Career Edition, (Time2Brag.com). This book also includes networking and interviewing advice for success.

To get career fit, contact SeibCo today: http://SeibCo.com/contact

To purchase the book, “It’s Time to Brag! Career Edition” go to: http://Time2Brag.com

For companies wishing to improve their hiring processes, go to: http://SeibCo.com/contact

©Jeannette Seibly, 2015 All Rights Reserved

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now. She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results. Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

 

Does the quality of your presentations elicit the best?

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It’s critical for leaders (and those aspiring to be leaders) to learn the skills required to conduct high quality presentations and facilitate well-run meetings. It not only reflects on you professionally, it also builds a positive reputation for your company, department and team. Developing the right skills helps you attract clients and team members that want to work with you, receive promotions and pay increases, and build new career opportunities. One of the most important indicators of professional success (regardless of your occupation) is your ability to speak, listen and share the spotlight in a way that elicits the best from others.

Practice the right things, the right way.

Developing excellent skills takes consistent practice of the right things, the right way. For example, continuing to practice the piano playing the wrong notes, will not improve your ability to play the right notes when it counts – at a recital or in a competition. While learning presentation and facilitation styles may not seem important when you are young or in your current profession, consider taking the time now so you don’t miss golden opportunities to accelerate your leadership growth.

4 Key Behaviors that Make a Difference

Practice is required for all endeavors, and developing excellent presentation and facilitation skills is required in many jobs. When preparing for a presentation, write down an outline of the key points and practice in front of a mirror. Ask for feedback from others, before and after the program. Winging it usually means you don’t understand the importance of engaging an audience — remember you may not get a second chance to cause a favorable impression, win the contract or resolve a company issue.

Discipline is created by following a structure that works and by scheduling repetitive practice, on a consistent basis. Attending Toastmasters is one example. It provides the opportunity to learn and practice the right skills – it also teaches proper etiquette for managing the stage, room, podium, handouts, seating, mic, etc. Developing a style that works for you and engages everyone in your audience is the ultimate goal.

Coach-ability is very important. Thinking you know-it-all (so you don’t have to practice or listen to others’ suggestions) will quickly impede your progress. Welcome the feedback from others and consider it valuable. Hire a coach, attend a workshop, and ask your boss or co-worker to critique you –you’ll be surprised by the progress you make by being coachable.

Learn from your mistakes. Shake it off when you make a mistake, apologize if needed and move on. Most people won’t even know you made a mistake – however, there will be some mistakes that are not as easily overlooked (e.g., using a four-letter word, gossiping, etc.). After your presentation or meeting, take time to identify two areas of improvement with your coach. Don’t forget to solicit feedback from the organizer of the event, by asking “What worked?” and “What didn’t work or could have been better?” When conducting training programs, written evaluations can be helpful to ensure the main points and concerns were addressed. Remember, one bad review doesn’t mean you did a bad job! However, pay attention when you have had several similar comments.

Again, as a leader, it’s up to you to elicit the best from your audiences — employees, industry professionals and others. It requires disciplined practice, coach-ability and learning from your mistakes in order to conduct well-received presentations and facilitate well-run meetings.

©Jeannette Seibly, 2015

Jeannette Seibly is a business advisor who creates million-dollar results for business owners and executives of $5MM to $30MM enterprises. Along the way, she has guided the creation of three millionaires. http://SeibCo.com

Learn how-to sell yourself, your products and services, It’s Time to Brag! (http://Time2Brag.com)

Career fit can save you from unmanageable debt

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According to Forbes, “… applying for graduate school just because you’re unemployed or don’t know what you want to do with your life is a terrible idea.” Yet, many unemployed millennials (and older unemployed people too) take out additional loans for advanced degrees, accumulating $100,000+ in debt, and often, in a profession they don’t really like and it doesn’t fit them.

Taking this route can actually make debt unmanageable since it is often impossible to find work that allows you to easily repay the debt. Often times, you stay stuck and are unable to take advantage of future opportunities since you will feel the need to play it safe and stay in positions you don’t enjoy, or thrive in, just to pay back the money.

Take a strategic, proactive approach.

If you believe you will want, or need, an advanced degree, get a job in your chosen profession and take classes at night or on the weekend. Many employers today are providing continuing education as a benefit to attract great employees.

However, FIRST, get clear about your career direction. Too often you will pick the wrong career based upon factors that may appear to be interesting to you or were recommended by someone you know and trust. (See article, Avoid the Career Mistakes that People Regret, http://wp.me/p2POui-Ui.) As many studies have shown (one is from Harvard Business Review), when you fit your work responsibilities, you will have more successful and financially rewarding jobs and careers.

Get career fit.

The Pathway PlannerTM uses the same assessment information (based upon the world’s largest validation and reliability studies) that thousands of companies use to hire. (Contact http://SeibCo.com/contact.) This educational and career planning tool helps you discover what career possibilities best suit you. The key, like anything, is taking action by learning about different career paths that may fit you. SeibCo provides the how-to-do-it in the book, It’s Time to Brag! Career Edition, (Time2Brag.com). This book also includes networking and interviewing advice for success.

Get started now, contact SeibCo today: http://SeibCo.com/contact

©Jeannette Seibly, 2015 All Rights Reserved

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now. She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results. Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

Grey hair does matter — Uncertain about what to do next?

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Many baby boomers are retiring and are uncertain about what they want to do next. Many know they need to keep working and have a wealth of experience to share. They believe their options are either part-time to give them something to do, or full-time to fund their retirement accounts. Even though these grey-heads are well-qualified and experienced, many companies don’t recognize the value and skills they can provide. The bottom line is grey-haired people still have a lot to contribute to an organization and need to get their brag on!

The challenge: How do people find work and job options that fit them? Studies show that when people have the interests, core behaviors and thinking styles that fit their jobs, they are much more likely to succeed in their first, second or third careers!

The solution to career fit: The Pathway PlannerTM uses the same assessment information (based upon the world’s largest validation and reliability studies) that thousands of companies use to hire. (Contact http://SeibCo.com/contact.) This educational and career planning tool helps people discover what career possibilities best suit them at any age (16++). The key, like anything, is taking action by learning about different career paths that may fit. SeibCo provides the how-to-do-it in the book, It’s Time to Brag! Career Edition, (Time2Brag.com). This book also includes networking and interviewing advice for success.

To get started, contact SeibCo today: http://SeibCo.com/contact

©Jeannette Seibly, 2015 All Rights Reserved

Jeannette Seibly is an award-winning and internationally recognized business advisor. For the past 23 years, she has helped thousands of people work smarter, enjoy financial freedom, and realize their dreams now. She has an uncanny ability to help her clients identify roadblocks, and help them focus to quickly produce unprecedented results. Each client brings their own unique challenges, and her gift is helping each one create their success in their own unique way. Along the way, with her commitment, she helped create three millionaires.

If you want respect, you need to respect others …

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… the problem is, too often we don’t. As human beings, we’re habitually righteous about our opinions, thoughts and feelings and falsely believe others should adjust their opinions, thoughts and feelings to accommodate us! And many times, we don’t even know we’re doing it.

It starts with awareness …

A serial entrepreneur was having trouble selling anything! She would ask others to call her to setup meetings. When they did, she did not return their calls and did not follow-up with promised information. (This is not how one shows respect.) After she took a qualified assessment, we found she had difficultly accommodating others and following any type of system. Although she didn’t intend to be disrespectful, her lack of awareness conveyed to people that they were unimportant to her. (This was not how she truly felt about people.) Once she learned effective methods of streamlining and handling the details, she started selling, closing and making money!

Awareness is the first step …. then, taking appropriate actions.

What is respect? According to Merriam-Webster dictionary, in short, a feeling or understanding that someone or something is important and should be treated in an appropriate way.

6 Key Respect Factors: 

    1. Honor your word. When you say that you’ll get something done, do it. Stop relying on excuses to justify your lack of follow-up and follow-through. Even better, take the opportunity to meet and exceed expectations.
    2. Return all calls and emails. You are not so important that you do not need to return calls or emails! Although, you may rely upon the excuse, “I’m too busy,” not only are you disrespecting your customers, vendors and suppliers, you will not earn their respect.
    3. Compassion and acceptance. Most people will not complete a project, handle an interaction, or facilitate a group the way you would. Stop being overly critical and instead develop compassion for their efforts (flaws and all) and accept your own less than perfect abilities.
    4. Listen and be present. Hearing the words is not listening. As a result, a few minutes can turn into hours when you don’t to respect the speaker (this usually happens when you’re attempting to multi-task). Be 100% present in your conversations.

One man loved to talk on his phone and drive. Yet he couldn’t understand why people stopped talking with him! He would often forget critical aspects of the conversation, expect them to be his personal assistant, and would lie about anything he had forgotten to do. The reality is, you will forget more than 50% of the conversation when you are attempting to multi-task – it reduces your effectiveness.

5. Appreciate others and their time. We need others in this life in order for us to become successful leaders, business contributors, etc. Acknowledge their efforts and remember to say the magic words, ‘thank you’ and ‘please.’

6.  Respect yourself. Stay away from gossip – it creates mischief. It will become your karma if you choose to repeat it, or rely upon it!

Remember, being aware and taking appropriate actions show others that you respect them. When you respect others, they will respect you!

 

©Jeannette L. Seibly, 2015

It can be lonely at the top! An experienced business advisor, always accessible and at a nearby desk can make a positive and powerful difference for you, and your employees. My goal is to be your in-house advisor, your ally and sounding board as you navigate the complex world of your business! (Contact Jeannette: JLSeibly@SeibCo.com OR 303-917-2993)