Many times we don’t listen and ask good business questions. We fear others will become upset, and many times they do. Their emotion signals their attachment to what they’ve already spent time working on and how they think about it. However, not asking the “What if …?” questions can prevent an adequate project from becoming great, a poor ROI from being wildly successful, or an OK employee from becoming a top performer.
(c)Jeannette L. Seibly, 2013