#1 Strategic plan failure

Designing a company’s strategic plan can be fun and exciting. However, after the one- or two-day workshop, it’s time for the real work of implementation. The #1 strategic plan failure starts at the top with the company’s president if he or she isn’t accountable and exercising leadership. During planning sessions it’s important to incorporate how, what, when, and where the team will get started when they return to the office. It’s the president’s job to ensure actions taken are focused on achieving the desired goals and any problems or plan failures are immediately addressed.

(c)Jeannette L. Seibly, 2013

The importance of careless words

Sticks and stones may break my bones, but words will never hurt me. This attitude often hurts careers and ruins companies’ reputations. It’s important as a leader that you pay attention to what you are saying and when and with whom you are sharing your thoughts and ideas. Racial, ethnic, or gender slurs can and will get you in trouble with others, as will gossip about employees, clients, and competitors. Remember, many careers are derailed and companies reputations tarnished by the wrong person overhearing your words from the next table, or the next room.

(c)Jeannette L. Seibly, 2013

Don’t be afraid to “push into” a conversation.

Many times we fail to ask the right questions. Even worse, we fail to listen for the true answers. Don’t be afraid to ask good questions before making decisions and probe to ensure you are on the same page with your employees, clients and bosses. Push into the conversation by asking the questions people are afraid to ask for fear that someone will get upset or be non-responsive. A good way to handle potential conflict is to let people know before asking a question that they may not like what you’re about to ask! That approach will usually deflect negativity and open up the conversation.

(c)Jeannette L. Seibly, 2013

Have you waited too long?

Many bosses and managers wait too long before calling a business advisor. Why? It’s hard to admit they need someone else’s help. They falsely believe asking for help diminishes their credibility, and they hope if they wait long enough the issue will simply go away. Instead, the situation often continues to get worse. Eventually, a once simple fix will no longer work! While you may be able to initially outtalk your employees and board’s concerns, it’s simply a matter of time before your job is on the line. Get into action now. Contact a business advisor today. It will be the best call you ever made! That call may save your job. (http://SeibCo.com)

(c)Jeannette L. Seibly, 2013

Working with Elitists

The truth is there are business professionals who falsely believe they are smarter or better than others. They fail to listen to others’ ideas and are unable to work with and through people to get the job done. Their disrespectful attitudes are bad habits, and it’s highly unlikely you can change them. To engage them, stay away from declarative statements and ask “What if …” type questions.  Remember, these folks require ideas to be their own and will rarely share any credit with you—unless, of course, there is a failure!

(c)Jeannette L. Seibly, 2013

Get Unstuck

When you are stuck or simply procrastinating, being overly focused on your inner psyche to justify the reasons why will keep you from doing what you need to do. It takes as much time, or more, to create excuses than to simply do the work! Become responsible for your own motivation instead of blaming your boss or employees for being uninspired.  To rejuvenate a project, uncover the source of an issue, or resolve an employee concern, use the steps in the eGuide “5 Simple Steps to Improve Your Results!”  https://seibco.com/coaching-report/ The mark of a true leader is doing what needs to be done in an effective manner, regardless of how you feel about wanting to do it. 

(c)Jeannette L. Seibly, 2013 

Fearful Bosses

Many bosses today have become fearful of losing their jobs and being unable to find equivalent or better ones. They spend more time manipulating others’ perceptions of their worth in order to keep their jobs than achieving the required results. Their lack of commitment to the company, its employees, customers, and communities usually turns their fears into the reality of becoming unemployed! As a boss, remember that if employees are not doing their work, it’s a reflection of your management style. If you are not achieving the results, you are not taking the right, focused action steps. If you are blaming others for your challenges, you are probably not in the right job! Get help now! Hire a coach and develop clarity to do the right work.  

(c)Jeannette L. Seibly, 2013

Money conversations

Having fear-based beliefs that you can’t afford something important can create a lot of mischief in your enterprise. Although budgets, monetary controls, and other financial considerations must be handled in a fiscally responsible manner, doing so in a Scrooge-like way usually takes its toll on the company–particularly when it’s self-serving.

Teach yourself and others to become resourceful, honor budgets, and learn how to become fiscally responsible. Many employees have not had responsibilities in costing, pricing, or creating profit margins for products and/or services in a competitive manner. Don’t make it difficult to achieve intended results; simply be responsible for the financial outcomes of how and where you spend the company’s money.

(c)Jeannette L. Seibly, 2013

Are You a Moody Leader?

  • Do you thrive on drama?
  • Do people calculate your approachability before talking to you?
  • Do you gossip about your employees or clients?
  • Do others consider you untrustworthy?
  • Do you make decisions based upon your feelings at the moment?

Leaders set examples for the rest of the organization to follow. If you lack consistency in how you communicate, disrespect others in word or deed, or don’t trust others to do their best, employees respond accordingly. If you react (or over-react) before getting the facts, they may be afraid to speak up for fear of retribution. You create more of an issue.

If others are concerned about your effectiveness as a good leader, they will withhold valuable information. In these situations, often your employees’ focus is not on the organization’s goals. They are focused instead on how to work around your moodiness and still keep their jobs.

As a leader, immediate help is required to reaffirm your leadership position and move the enterprise forward. What can you do to resolve this?

Hire a business advisor. Being coachable is critical to anyone’s success, particularly top management. It can be lonely at the top; too often leaders don’t have someone else to talk with and their job can feel like a burden. Talk weekly with a business advisor. Focus on less dramatic ways to handle issues and have the benefit of consistent clarity to guide your organization forward.

Communicate effectively.  #1 concern for any leader! Be prepared to listen more than talk. Learn to ask the right questions. Be open to news you may not like, or new ideas you had not considered. Stop the internal chatterbox ; it inhibits your ability to actually hear what others are saying. When you need to deliver unpopular news or decisions, first think through what you need to say. Write it out. Read it out loud in the mirror. Keep it short, not long-winded.

Stop “should-ing.” Too often we believe people should have known or shouldn’t have said something. We forget the mistakes we’ve made ourselves over the years! A good rule of thumb: When someone does something great, let them know. When they make a mistake, take time to discuss it as soon as possible, one-on-one. When performance concerns are addressed in a consistent and respectful manner, it provides clarity about your expectations. Your employees will usually make the corrections required. If you scream at them, even once, it can damage your long term effectiveness.

©Jeannette L. Seibly, 2012

Delay Judging Others

In today’s fast paced world, we judge others in a nano-second. We base our verdicts on fact-less perceptions. Often, we are wrong! Successful business leaders have learned to bide their time before making irrevocable decisions about others. They know this trait can be held against them in litigation for employment-related concerns, in negotiations for contracts and special pricing and in their abilities to achieve the intended results for a project.

The following are six key points to minimize our misperception of others. The benefit? We will make better business decisions, develop stronger partnerships to grow our enterprise and enjoy positive financial impacts.

How to delay judging others:

1.     Emails. Many people don’t proof their work merely for the sake of expediency. They often forget mistakes create a long-term impression of their competence, and skip taking the extra minute or two necessary to proof their work. Review several emails to see if it’s a one-time oversight before sending them a friendly reminder.

2.     Social Media. Some people truly do not know how to use social media venues in business. “Spam” is an overused and misused phrase. Simply hide them on your newsfeed or disconnect without being offensive.

3.     First Impressions. Our internal chatterbox will focus on the person’s physical factors. It can be as simple as how they are dressed or shake your hand! If their “sound-bite” isn’t of interest, we automatically tune them out. Take time to get to know the real person before throwing away their business card. Be sure your own introduction is polished and engaging. (TimeToBrag.com)

4.     Network Meetings or Sales Calls. Some people create a weak impression or use an interrogative questioning style. Before discounting their credibility, set an example by sharing about yourself. Ask appropriate questions about them. It will help you make a better decision about any future connectivity.

5.     Manage your feelings. Your feelings about your employees, co-workers and clients will impact your ability to work with them effectively, even if you falsely believe you’ve kept your opinions well hidden. Learn to like someone by focusing on one or two things they do well, such as their success interacting with tough clients. Be careful of showing favoritism to those you naturally prefer. It can limit your ability to hold all your employees accountable.

6.     Don’t be afraid of the tough questions. If you’re working with a business advisor, banker or VC, they will ask hard questions. They don’t care if you like them or not! Their commitment is for your success and to provide you the clarity required to make better decisions. Learn from them! Take responsibility for asking the right questions to ensure the best welfare of your employees, clients, projects and bottom line.

©Jeannette L. Seibly, 2012