Transform the Organization

Do you Pounce?

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You will know you are a pouncer if your employees run for cover every time they see you coming!

When you manage by manipulation, blame or other negative behaviors, employees fail to trust you. Pouncing on mistakes rarely builds teamwork, positive morale or job satisfaction. It’s a sign that you need to improve your leadership and management skills. It also signals a low EQ when you come across as a critical parent.

Sadly, many bosses believe this “gotcha” mindset builds loyalty. That couldn’t be further from the truth. It only alleviates your own boredom with the ongoing challenges you experience when working with people and/or systems. Your emotional frustrations should be shared one-on-one with a coach or therapist. Failure to do so can lead to an executive meltdown and limit your career options.

We all make mistakes. If you and your employees are not periodically making mistakes, no one is growing with the business. But if the same mistakes are being made over and over, it’s time to review systems and create a plan for improvement. Often training is missing, or the person is in the wrong job. No amount of pouncing or complaining will fix these problems without positive tactical and/or strategic intervention.

Don’t expect your employees to take the blame when you make an error. It’s up to you to apologize quickly and work with your employee(s) to clean up issues. Learn to laugh at yourself. Have compassion for others. Take responsibility early and be accountable to get a problem resolved. How you handle setbacks is an example that your employees will mimic or use against you. Remember, every problem contains an inherent solution. Your job is to be open to finding it along with your employees.

Walk it out. Write it out. Talk it out.  It can be lonely as the boss. If you are someone who lets your frustration get the best of you, regardless of the reason, take time for yourself. Get enough exercise. Keep a very private journal (not at work). Hire a coach for confidential conversations that will reduce your stress level and generate solutions. (http://SeibCo.com/contact)  Simply talking out issues can help you resolve them quicker and improve your management style. Don’t forget to include practice sessions of talking with your coach or boss before you have those uncomfortable conversations.

Jeannette Seibly has been an international business and executive coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

©Jeannette Seibly, 2010-2014

#1 Energy Zapper

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Excuses, excuses, excuses!  It takes the same amount of energy to entertain the internal and external chatter about why you shouldn’t need to do something, as it does to simply get it done. It’s amazing how much time we waste with our excuses.

Want to be more effective?

  • *Schedule Use your cell or Outlook to schedule time to get the task done, and honor it as an appointment with someone important. YOU.
  • *Do or Delegate Just because you don’t want to do it, doesn’t mean others may not welcome the opportunity. Give them the chance to shine.
  • *20 minutes If you’re still finding excuses, set a timer for 20 minutes. Focus on the task during that time and see how far you progress. It’s amazing how small steps lead to big accomplishments.

Now, get into action!

Jeannette Seibly has been an international business and executive coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

© Jeannette L. Seibly, 2010-2014

What do you trust: data or instincts?

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Successful leaders have to grapple with this dilemma often. They believe their intuition is telling them what the true answer is. Or, they want to trust the numbers. However, intuition can be wrong and 100 percent reliance on data can send you down the wrong path too. Developing a strong business balance between statistics and your sixth sense takes experience, time, and practice. As business owners and executives know, making the wrong decisions can cost the company more than money. It can also cost their reputation, clients, and top talent.

What do you do when you don’t trust the data? Trust the process. For example: When you hire a person based upon your gut reaction, even when the facts disagree, you didn’t trust your selection system. The truth is, failure to pay attention to good objective information will negatively impact your decisions.

Better questions to ask yourself:

  • Do you know how to correctly use qualified hiring tools?
  • How well do you follow a strategic selection process? (http://BizSavvyHire.com)
  • Do you have an unconscious habit of hiring and firing until you find the right person? (Hint: Honestly look at your turnover numbers.)

Asking these types of questions can help you determine the underlying (aka real) reason you may not trust the data.

Which one do you trust when your data or intuition is contrary to others’ opinions? Trust yourself and be open to being right and wrong. For example, many times when a company is experiencing difficulty achieving results, it’s because a controlling leader or dominating team member made erroneous judgments based heavily on facts or feelings. Learn to ask good business questions and listen to people’s responses. Being open to changing your mind doesn’t mean you have to. However, being adamant that you are right is usually a sign of impending disaster.

Strong leaders trust themselves and know how to develop win-win outcomes by working with and through others. They are prepared for the downside of any decision. They use their results as dashboards to develop trust in themselves and others when making balanced factual and intuitive decisions.

Jeannette Seibly has been an international business and executive coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

©Jeannette L. Seibly, 2013-2014

Leadership Starts Inside

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Strong leaders understand their success starts from within and is built on genuine confidence, not false bravado. They do their inner work by hiring a coach to help them recognize and fine-tune their blind spots, while achieving breakthroughs in their leadership style.

These amazing leaders:

  • Take responsibility for themselves first.
  • Trust their inner voice to guide their words and actions.
  • Value others’ ideas, and use them to build solutions.
  • Listen without blame, judgment or criticism to elicit the best in others.
  • Ensure others are comfortable following their lead.
  • Recognize the impact of their strengths and weaknesses when working with others.
  • Set aside their ego and celebrate the successes of others.
  • Create positive learning opportunities out of failures and mistakes.

The strength of their leadership is a reflection of the natural compassion they have developed for themselves and others.
Jeannette Seibly has been an international business and executive coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

©Jeannette Seibly, 2014

Perfectionism impedes intended results

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We are all perfectionists at some level! We love to make things harder than they really are. Many of us are waiting for the perfect time in our lives when the economy is good, we’re working for the right company and boss, and life circumstances are ideal before moving forward to achieve our dreams and goals.

The truth is most humans are risk-adverse and fearful of stepping outside of their comfort zones, particularly if they have experienced recent failures. We spend lots of time, money and countless efforts in an attempt to avoid any further mistakes.

Failure is inevitable. It’s how we handle it that makes all the difference in achieving our intended results. Yet, hoping for perfect external circumstances won’t happen without being in action, and doing the inner work required to prevent repeating our mistakes. Relying on our intuition or feelings is only as good as our ability to learn from these life experiences and disappointments.

Instead of waiting for the perfect time, get into action to fulfill the goals and dreams desired now. Otherwise, don’t be surprised when others take those ideas and are successful!

©Jeannette Seibly, 2014

Jeannette Seibly has been an international business and executive coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

What does it take to become a courageous leader?

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    1. Break outside the constraints of how it’s been traditionally done – required to achieve amazing results.
    2. Build on everyone’s ideas — listen and listen some more.
    3. Provide unbeatable service to internal and external customers — each time.
    4. Express your thoughts and feelings responsibly — apologies work wonders.
    5. Manage your ethics and integrity – the impact can last forever.
    6. Oversee your projects for the human experience — not just the product creation and execution.
    7. Enjoy gratitude for everything and everyone – regardless of the circumstances.
    8. Being respected usually outlasts likeability — people’s feelings can be fickle.

Jeannette Seibly has been an international business coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

Self-Reliant Superstars – Slow Down!

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True future executives and budding entrepreneurs have a strong self-reliance and resourcefulness that many of their peers do not possess. Many times they will surpass their bosses in taking initiatives and achieving results!  They crave freedom to make their own mistakes, yet, ironically, are afraid of failure. In their quest to be able to say, “I did it myself,” they will ignore overt instructions from their bosses.

If you believe you are one of these future business leaders, slow down.

Before you rush forward, learn the skills that you will need for your next position! While you may focus on developing your technology, sales and financial savvy, the two places where most fast-rising-stars sabotage themselves is in people and project management.

Here are questions to get you started. Use them as a starting point for your executive development. Answer them yourself, and, then, ask (and listen) to your boss’s and coach’s input. A qualified 360-degree feedback assessment could also be very helpful.

How do you:

  • Motivate yourself when you become bored?
  • Listen and hear what your employees, customers and bosses are saying?
  • Correct mistakes?
  • Engage others when they are not on the same page?
  • Keep the team spirit alive when plans are not being followed?
  • Accept criticism?
  • Share the recognition and rewards?

Being a successful self-reliant superstar means others are willingly following you! Take the time now to learn how to work well with anyone, anywhere. For faster results, hire an external coach.

Jeannette Seibly has been an international business coach for over 20 years. She has guided the creation of three millionaires. Are you the next one? http://SeibCo.com/contact

Effective leaders influence performance

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So, you want to be a leader, a future executive. (If you’re already a leader, this is a must-read to help develop your organization.)

First, here’s a little history to give you a perspective on the performance challenges many multi-generational organizations face today.

  • Millennials … require a different way of being managed and are even shaping management practices today. They prefer to be consulted, given opportunities to do their work their way and be praised for any progress they make. Learn how to influence rather than command their performance. But, be aware, they tend to have a low tolerance for the inevitable failures we all face. And, if they are unhappy, they seek jobs elsewhere.
  • Baby boomers … were brought up under the command or be fired regiment. They learned from mistakes; but, may have lost promotions because of them. Many bosses during this era earned their positions due to longevity with the company and their ability to do what they were told to do. Being happy at work wasn’t expected and job hopping wasn’t an option.

Second, regardless of the era, effective leaders influence performance by walking their talk, honoring integrity and achieving goals by working with and through others. Their expertise expresses itself quietly due to hands-on experiences, learning from their mistakes, and developing resiliency. They focus on creating a win-win workplace that respects everyone’s efforts, and do not expect preferential treatment for themselves.

Third, if you want to be a leader, take responsibility for causing your future.

  • Work-ability. Growing up, many Gen Y’ers were told they could do and be anything they wanted in business. In an ideal world, that would be true. However, we live in a world where people must do things they are not interested in doing. Be an advocate to change traditions that no longer work. For example, most companies still require their leaders to manage others (although, careers can be unnecessarily ruined when they fail). One solution is to suggest creating multiple career ladders that can leverage individual talents. http://BizSavvyHire.com
  • Communication skills beyond 140 characters. While Baby Boomers learned how to work with bosses that were erratic or unprofessional, their younger peers are not so tolerant. Stop expecting others to make communication changes required to suit you. Instead, develop the ability to effectively talk with anyone, anywhere (not just IM, text or email). It’s a must-have skill due to a diverse global market. Break through your #1 fear when having conversations! http://:ow.ly/zei8S
  • Fun work. While work can be enjoyable, there will always be parts of the job you hate. Do them anyway and learn how to systemize or make them easier. This is a hidden opportunity to show others your initiative.
  • Embrace change. It can be the game changer you’ve been striving for. Be ready to pounce in a business savvy manner when it happens.
  • Coachability. Most leaders today have a business advisor or executive coach, depending upon their entrepreneurial focus or management goals. Find an internal mentor to navigate the politics. Hire an external coach to provide a customized approach for your professional style and goals.  http://SeibCo.com/contact

 

©Jeannette L. Seibly, 2014

Fail Well for Success

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You’ve often heard the phrase, “Failure is not an option.” The truth is failure does happen and it does happen often. Particularly to people that who take risks, people that focus on expanding their opportunities, implementing bigger ideas, and following their own paths, not paths designed by others.

We’ve all done our best to avoid failure or minimize it – yet, it shows up over and over. Our inability or unwillingness to address these life lessons makes it harder for us to succeed. Every achievement has a story of what didn’t work behind it – unfortunately, media doesn’t often share those struggles and what was learned during the process.

As business leaders, it’s important to learn how to handle mistakes and learn from them. Trying to cover them up, deny they happened, blame others, or allow our confidence to wane are not good choices. There’s no magical way to deal with or get past failure. Each person needs to work through their challenges one day at a time.

Why do failures hang around? There are failures that simply happen (e.g., the economy) and failures we could have prevented (e.g., implementing quality control procedures). We’ve created stories to minimize their impact or excuses to justify why they happened. Emotionally we hang onto the sadness, guilt and negativity, while failing to forgive ourselves and forgive others. Often, we continue to indulge in bad habits or stay in situations that are not healthy. The key is to recognize a potential problem and resolve it proactively.

How can we learn from failure faster? Hire a trusted advisor who can help you clarify what worked and what didn’t work. Take time to acknowledge that things didn’t work out as expected. Many times the actual outcome does not match up with our perceptions of “what should have happened.”

How do we fail well for success?

  • Write down your thoughts and feelings when the incident(s) happens. Don’t share your private journal with anyone. The act of writing can be cathartic when you simply express your thoughts on paper without concerns for grammar, punctuation, and word choices.
  • Walk it out. It’s hard to be depressed when you’re in action.
  • Talk it out with a few select confidants – don’t go it alone. Be clear these conversations are not designed as pity sessions. Their purpose is to help you develop compassion and wisdom from your lesson(s) learned.Remember, there will be more opportunities to fail and succeed – life gives you lemons or lemonade – it’s your choice to work through the challenges or succumb when mistakes happen! The key is to fail well so that you’re not repeating the same life lessons.

 

Jeannette Seibly has been a business advisor and facilitator for over 20 years; she guides the creation of new solutions for business challenges. Learn more about these and other successful leadership techniques by visiting her blogs posts on: http://SeibCo.com and get your copy of, “5 Simple Steps to Improve Your Results (and Enjoy Being a Leader Again)” http://ow.ly/ysgYQ

Avoid getting fired.

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Almost 40 percent of executives today find themselves fired from or sidelined in their new jobs within six to eighteen months! Why? They have failed to acclimate to the company, build relationships, and have unknowingly stomped on sacred cows.

What needs to happen?

  • First, get to know your new coworkers and build relationships. If your boss mandates certain changes, make them happen in a manner that doesn’t get you fired. For example, if the boss requires certain people be removed from the organization, request this be completed prior to your first day on the job.
  • Second, be truly clear of expectations. Both C-suite executives and the applicants they interview lie during the interview process! It happens for many reasons; some stretch the truth knowingly and others falsely believe their own rhetoric. Learn how to probe into what is said—don’t be afraid to play the devil’s advocate to assess the truth. Then, talk with your networks, both internal and external, and use a litmus test to determine the veracity, cost and likelihood of succeeding.
  • Third, if you have made a mistake, hire a coach and be coachable! Urgency is the key. Many times executives become lone rangers who are demanding and control others because of their fear of failure and loss of faith in their own abilities. With the right coach, these perceptions can be turned around. If you are coachable, i.e., willing to change your old ways of doing things, you can succeed at interacting with others and working with your boss. You won’t keep your job on your own! (Read more on this topic is my eGuide “Companies and Executives Need to Vet and Onboard Each Other!” http://ow.ly/sEcSN)

(c)Jeannette L. Seibly, 2014