Mediocrity Stifles Results

All business owners and executives wish to succeed in their business. Yet when they hire inexperienced and unseasoned professionals, thinking they are saving money, their bottom line suffers. Why? The employees have not had time to develop the business knowledge and acumen needed to perform at the level required, instead relying on “it’s good enough.” Mediocrity stifles results—you get what you pay for.

When hiring for any position, be clear about the attributes required for the person to succeed, and the required results for the company to prosper. Use a structured interview to ensure the person has the actual hands-on experience by drilling down into his or her responses. Often candidates talk hypothetically, not having had the actual responsibility you are looking for. Use a qualified assessment to ensure they have the thinking style, occupational interests, and capabilities to do the job the way it needs to be done to achieve great results. Don’t be afraid to conduct reference checks to ensure the person can and will actually do the work, not just talk about it. (For further information on how to do it, get your copy of Hire Amazing Employees, Second Edition (BizSavvyHire.com).

Although hiring people light on experience and heavy on job fit can be a good idea, realize it will take an extra investment of time and money before they can produce at the level required. Adjust your expectations appropriately.

©Jeannette L. Seibly, 2013

Jeannette Seibly has been hiring amazing employees for over 34 years. She delivers straight talk with immediate results to business owners and executives of $1MM to $30MM enterprises, achieving dynamic results. You may contact her at JLSeibly@SeibCo.com to discuss your hiring challenges. Get her newest book, Hire Amazing Employees, Second Edition: Improve Your Profits (and Your Work Life)! http://BizSavvyHire.com.  It includes templates for interviews and reference checking.

Top 3 Hiring Myths for 2012

Companies are hiring again! The challenge? Despite all the tools available to help companies hire right the first time, hiring managers continue to rely upon traditional hiring practices or “flavor of the month” hiring gimmicks. Unfortunately, it costs employers thousands of dollars when hiring the wrong person for just a couple of hours! And, can cost millions of dollars when someone is unwilling or incapable of doing the job and the company loses a valuable client or top employee.

These are not new myths.  No formal scientific study was conducted. They are simply ones that have withstood the test of time during the past several decades.

Myth #1: It’s cheaper to re-invent the wheel. Many companies falsely believe they can invent their own tools to attract employees due to numerous social media sites. Yet, sole reliance on your own efforts will reduce your ability to attract qualified applicants. Designing your own applicant tracking system can cost 10x to 1000x more money than selecting a top-rated one with the features you need, like SEO (search engine optimization).  Keep in mind: Applicants will review the top three listings on page 1, skim pages 2 and 3, and not look at any other pages.  While some may argue they don’t want a lot of candidates, picking candidates from a small pool normally means settling for less than the job requires. A well-designed system will provide better applicants for less cost, and allow you to focus your efforts on the best, most likely to succeed candidates.

Myth #2: The perfect candidate exists. Perfection is an illusion. Looking for five “must have” qualities without good decision making tools is a waste of time. Currently, many of us spend less than 6 seconds skimming a resume (or searching for confidential key words); decide “yes or no” within the first 4.3 minutes of an interview; and overlook reference and background checks. How good can our decision-making process be? Top talent will bypass potential employers, if those businesses are unable to understand and follow their own selection system, or use inappropriate tools. Remember, these candidates may be your future clients, vendors and/or suppliers!

Myth #3: I’ll know the person when I meet him/her. Really? Too often we hear, “I can tell the character of a person by looking into the whites of their eyes!” Seriously? If the person does not speak the “hot buttons,” they will not be considered. Many candidates today are well-trained to tell you what you want to hear! It will not make them the right person to achieve the results required to grow your company or keep current clients. Use of qualified assessments (per Department of Labor guidelines) will reduce hiring candidates that simply don’t fit the job, or simply cannot or will not do the job! Review the Technical Manual to ensure proper use.

For additional information on how to hire right the first time: BizSavvyHire.com

For a copy of Testing and Assessment: An Employer’s Guide to Good Practices, U.S. Department of Labor contact JLSeibly@SeibCo.com

Jeannette Seibly is an international business advisor and executive consultant for privately-held companies with revenues of $1MM up to $30MM. She has created million-dollar results for 25 companies, and 3 millionaires!

©Jeannette L. Seibly 2012