Management

Easy Ways to Combat Energy Zappers

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“Many people love to procrastinate and blame boredom, stress, and toxic people. But the truth is when you fail to honor your commitments to yourself and others, your energy gets zapped daily.” Jeannette Seibly

What is our #1 energy zapper? Our excuses! Stress, boredom, and toxic people, along with lack of sleep, too much sugar, and caffeine, rank right up there as energy zappers too! And, these will occur on a regular basis when not managed.

But procrastination and the excuses we mentally create to justify it win as #1. Ironically, it takes more energy to avoid doing the task or job than it does to get the work done. It’s incredible how much time we waste looking for excuses, feeding our procrastination, and seeking out “why” we don’t want to get it done.

When you have a job, task, or client need, the bottom line is that you want to get into focused-action as quickly as possible. If you don’t, you will experience diminished self-confidence and self-worth. And, you will find future career opportunities, and sales get zapped too.

6 Strategies to Stop Energy Zappers

Schedule. Use an online or hand-written calendar, scheduler, and/or planner. Schedule the time needed to get the task done. Now, honor it as an appointment with a VIP (very important person).  

I remember using an online planner to get my first book written and published. Every week I would receive a notification of activities for the week. And I honored it! This process eliminated the excuses I usually created for not getting my book written and published sooner.

Do or Delegate. Just because you don’t want to do it doesn’t mean others won’t welcome the opportunity. Don’t be afraid to delegate the task or job to someone who would welcome it. Remember, they won’t do it the same way you would … but they often do it better because they enjoy the work!

Brandon hated accounting. But as an entrepreneur knew, it was essential to have up-to-date numbers. So, he set aside his excuses and hired a bookkeeper who completed the weekly work within a couple of hours. Now, Brandon can speak intelligently with banks, his coach, and his team about where they need to focus their attention and be profitable.

Set Aside 20 minutes. If you’re still finding or looking for excuses, STOP! Set a timer for 20 minutes and focus on doing the task during that time and see how far you progress. If, at the end of the 20 minutes, you’re ready to do more, go for it!

One sales rep avoided making his calls and following up with potential customers. His excuse was, “They don’t want to buy from me anyway.” When he worked with his sales manager and coach, he learned how to use those 20 minutes to follow-up and follow-through. His sales improved dramatically.

Hire a Coach and Find an Accountability Partner. Find someone to be your cheerleader. This person will keep you in action. And guide you through complex situations and/or relationships that can also be energy zappers.

Write It Out, Walk It Out, and Talk It Out. These three activities will help you overcome the normal energy zappers of day-to-day stress, boredom, and toxic people.

© Jeannette L. Seibly, 2010-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant and keynote speaker. Have trouble getting into focused action and feeling energized to get your job done and goals completed? Contact Jeannette for a confidential conversation.

Note from Jeannette about energy zappers. Honoring our commitments has become more critical today than ever. Keeping your commitments make you a top talent that your customers enjoy working with. Unfortunately, too many people fail to understand the impact of not keeping their commitments. Contact me today to confidentially talk about your energy zappers.

Being a top influencer means honoring your word and getting the job done in a high-quality and timely manner. So, grab your FREE copy of Eight Tips to Increase Your Ability to Influence.

 

How to Conduct Effective and Productive Hiring Interviews Today

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“Today, there are millions of job seekers looking for new positions! If you want the best, use the best hiring interview practices!” Jeannette Seibly

I’ve been interviewing people for jobs for well over 30 years. It was my first job out of college. While the economy and types of jobs have changed dramatically during this time, many hiring practices have not! The challenge is that many companies must level up their hiring and interview practices to attract top talent.

Americans are quitting their jobs in record numbers, and economists say the Great Resignation will likely keep up well into 2022. (CNBC)

And now, with so many job seekers on the prowl for better wages, benefits, and working conditions, your hiring practices need to improve. Or, you’ll miss out on attracting and keeping top talent.

16 Tips to Effective and Productive Interviews

Leveling up means updating your strategic hiring process. Start by reviewing the procedures and tools used and upgrades NOW  (e.g., applicant tracking system, job fit assessments, training interviewers, background and reference checks, etc.). The quality of your hiring process impacts candidates’ willingness to show up, ready for the interview.   

First steps. These are a must and often overlooked:

  1. Review and update your company’s vision and mission. I’m sure it’s been a while!
  2. What are this year’s short-term goals (Q2 and Q3) and long-term (Q4 and Q1-2023) goals? Then, review with the management team and get into action. Top talent wants to work with companies that have goal-focused and results-oriented intentions.
  3. Review and update job descriptions and related policies to reflect employment changes (e.g., diversity, onboarding, working from home options, etc.).
  4. Create a 180-day Success Plan for each position. Keep it simple and focused.
  5. Update structured interview questions and selection tools used (e.g., benchmarks for job fit assessments, etc.).
  6. Train all interviewers. Hold them accountable for following the process and ensuring positive candidate experiences.

Second steps. Do the prep work before the interviews:

  1. The process starts when an applicant applies and before the interview. Be sure your ATS is interactive and provides links to answer “knock-out” questions and complete initial assessments. It’s essential that you readily respond via email, chat, or video.
  2. Don’t wing it. Reread job description and structured interview questions before each interview. Hiring biases and gut reactions are stronger when you are not prepared. Remember, there will be new biases. Examples: Job candidates are being interviewed in their homes and not in a professional setting. Or candidates are leaving their old jobs without new ones.
  3. Send out ATS reminders with time and date, length of the interview, name of interviewer(s), and job title(s), plus the URL for the virtual interview.
  4. Test virtual connections. Request job candidates to “test” the URL connection before the interview and resolve issues. Remember, home internet connections may not be up to speed with Today’s conferencing requirements.

Third steps. Conducting the interview:

  1. For virtual interviews, be sure everyone is visible on your monitor during group interviews. They must stay on video and not multi-task!
  2. Turn off electronic devices and other distractions. When everyone does this, the interview is more productive and saves time.
  3. Start the interview by introducing yourself (20 seconds). If in a group, have each interviewer provide a 20-second intro. State name, title, and how this job impacts their area. For example, “Today I am (or, we are) conducting the first set of interviews for XXX position. This interview will take approximately 1 hour. Have you scheduled this amount of time for our conversation?” (If no, reschedule to ensure consistency in the interview process.)
  4. Ask your prepared, structured interview questions. This structure helps compare candidates and is a legal requirement.
  5. Deep-dive into the job candidate’s answers by using Rule of 3. It’s essential to know the quality of their skills and their ability to use them in different situations. Also, their response lets you know the training requirements for this person to succeed.

Example of Rule of 3:

  • What is one specific challenge you have faced?
  • How did you resolve the issue?
  • What specifically did you do?
  1. At the end of the interview, not the beginning, share the information below. Remember KISS (keep it simple and smart). Here’s why: You want job candidates to tell you who they really are … not what they think you want to hear.
  • Vision and mission of the company
  • Job title and top 3 to 5 job responsibilities (do not negotiate now)
  • Quick overview of 180-Day Plan with a specific focus on Q2 and Q3
  • DO NOT conduct salary and benefit negotiations until it’s time to make a job offer
  • Share what will happen next with selected candidates (e.g., future interviews with team members, reference and education verifications, job fit assessments, etc.)

NOW! And, I cannot say this enough! Follow-through as promised! If you don’t, job candidates will share their less-than-positive interview experiences on social media! And, you will lose out on hiring top talent.

©Jeannette Seibly 2020-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select/PXT Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time. Have questions? Need help? Contact Jeannette for a confidential conversation.

Note from Jeannette about conducting effective and productive hiring interviews today: Preparation is vital. The quality of time spent on the 16 tips listed will impact your company’s bottom line, customer and employee satisfaction, and your ability to sleep well at night! Are you uncertain how to begin? Experiencing roadblocks? Need help with interview training or assessment selection? Contact me today.

Being a top influencer can attract top talent and have you seen as a great boss. So become aware and develop the skills now! Grab your FREE copy of Eight Tips to Increase Your Ability to Influence.

Focus on These Top 5 Attributes and Watch Your Sales Increase

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“If your salespeople are continually leaving money on the table due to poor negotiation or numerical skills, it’s time to get real about how you hire and manage salespeople.” Jeannette Seibly

Great salespeople have the attributes required to succeed in their jobs. They genuinely love what they are selling and have a genuine interest in their customers’ growth! They enjoy increasing sales results!

Given that we all want great salespeople, what is the #1 challenge to hire and manage them today?

First and foremost, too often, the person they hire is not the person they interviewed. So, how did they get hired? They looked the part and talked the talk! AND … You failed to use objective data to ascertain the actual ability, interest, and thinking style required to call, prospect, and close sales!

After talking with several business owners and consultants that manage great salespeople, they mentioned 5 top attributes (yes, this is not a scientific study, but it can provide important insights for a great year).

Top 5 Attributes of Successful Sales People

Hire for job fit. Job fit is crucial when hiring the right salespeople the first time. Nothing drains the energy of a top sales team and their customers more than hiring the wrong people. The challenge is hiring people with the thinking style, sales behaviors, and occupational interests that fit the job requirements. If they do not fit the job, you cannot train, motivate, or coach anyone to be a great sales success. Design a strategic hiring process and use objective data. Now, pay attention! Remember, you lose customers, not because you have a lesser product or service, but because they are tired of training your bad hires, over and over!

Be present. Being present in all conversations is a top attribute great salespeople have developed. It starts with excellent listening skills! It’s essential to emphasize that multi-tasking is a myth …  physically doing or mentally thinking of other things during conversations! Instead, train your sales team to engage their full attention in the conversation by actively listening and asking great business questions. These probing skills will uncover additional information and allow people to feel heard. And remember, this is all done before offering solutions.

Know your products and systems. Having a genuine interest in what you are selling and talking with people is critical. Otherwise, the buyer will experience “buyer’s remorse.” When your sales team is well versed in the legalities, systems, and other nuances of using your products and services, your customers will develop trust and rave about their results. Develop this attribute by keeping your team up-to-date with 15-minute morning sessions and monthly training programs.

Be persistent and persevere. Not everyone is ready to buy when your sales team meets with them. Develop easy-to-use systems to stay in touch regularly. Send prospects (and current clients) periodic articles or other noteworthy gems. Show up at networking meetings, and trade shows ready to brag in a business-savvy manner. Stay in touch on social media by “Liking” their posts and accomplishments. This is how persistence and perseverance pay off.

Develop great relationships. This attribute is more important today than ever before. Over time your sales team needs to be a resource for current and future clients to answer their questions. Always follow up and follow through within 24 to 48 hours. Building credibility and integrity is critical. These can be easily sabotaged when you and your sales team fail to treat people as VIPs (very important people).

©Jeannette Seibly, 2016-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select/PXT Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time … including hiring and managing salespeople! Have questions? Need help? Contact Jeannette for a confidential conversation.

A Note from Jeannette about the top 5 attributes of successful salespeople: some people love selling while others look for the fastest way to a better paycheck! During the hiring and selection process, you must uncover if the candidate will call, prospect, and close a sale. Use objective data instead of relying on your gut or intuition (which is often wrong). The reason you lose customers is that they are tired of training your bad hires over and over! Do you want to learn the fastest and best way to select the right salespeople the first time? If yes, contact me for a confidential conversation.

Being a top influencer in 2022 is a great goal. But now, you need to put the right action plan into place and follow it! So get started today with your FREE copy of Eight Tips to Increase Your Ability to Influence.

2022 is the Year of Hiring!

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“Hiring the right people to fit the right positions creates stellar performance, productivity, and profitability.” Jeannette Seibly

This is the year of hiring! The Great Resignation saw a record 4.5 million Americans quit or change their jobs in November (Washington Post). Many of you are now attempting to fill these positions. Or review changes to current employees’ work assignments, which will lead to more employees leaving due to poor job fit with their new job duties.

It’s important to remember that this is a great time to level up, or your company will be left behind!

Here are 4 often overlooked tips as you move forward in your selection and hiring process. And, remember, when you use a qualified job fit assessment, you will improve your hiring decisions with objective data. If you have any questions or need someone to bounce off ideas, let me know. I’ve been hiring, coaching, training, and managing people for over 30 years.

Keep your word. Recruiters and hiring managers can give your company a bad name. While it may be obvious, there are way too many stories about recruiters and hiring managers not keeping promises. Or, they ghost candidates and/or lie about the job responsibilities. Consider how you treat candidates will impact your sales results and ability to attract top talent.

Can they work remotely? Not all employees are capable of working independently in a virtual environment due to a variety of reasons. Therefore, it’s essential to establish your expectations upfront and design your interview to ask the hard questions.

3 interview questions to get started:

  1. Why do you believe you would enjoy working in a remote job?
  2. Have you done this before? If yes, what did you like and dislike?
  3. Do you prefer working in a hybrid or fully remote position? Why?

Ask about mistakes. While everyone makes them, many job candidates don’t feel comfortable sharing them. But when they share the error and what they did to correct and learn from it, you’ll know they have the confidence and self-awareness needed for your company. If not, they will most likely become your future blamers and complainers.

One example (remember to keep the question open-ended): “Everyone makes mistakes. Please tell me about a recent one and what you did to correct it.”

Most expensive mistake companies make when promoting an employee! Failure to conduct due diligence before promoting employees IS a costly mistake. Avoid this by going through the same interview hiring process as an outside candidate. If you don’t, and they fail, they will leave taking other top talent and top customers. Use a selection process designed to include objective data.

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select/PXT Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time. Have questions? Need help? Contact Jeannette for a confidential conversation.

Being a top influencer in 2022 is a great goal. But now you need to put the right action-plan into place and follow it!  Get started today with your FREE copy of Eight Tips to Increase Your Ability to Influence.

 

Stop Sabotaging Your Results with Busyness

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“Busyness is the #1 bad habit we need to disrupt for an amazing 2022!” Jeannette Seibly

The best advice I can provide you this new year is to stop busyness from sabotaging your results!

But how? What is getting in the way?

You have dreams and goals you hope to achieve someday. Some of you want a job promotion, early retirement, to travel, or to write a book. Consider that someday is today!

That’s why busyness must need disruption.

Busyness is a mindset, a bad habit. People pride themselves on being busy. It’s their way of feeling fulfilled and living a purposeful life. But they lose sight of what really makes them happy, fulfilled, and living a life on purpose.

Yesterday I wrestled with my own “busyness” and resisted writing this article/blog post. So, I took my own advice and went for a walk! It was just the disruptor I needed. I came back and wrote two articles, including this one! Then, I completed the other items I resisted that were on my list too!

For a successful 2022, let’s make it a year of success now and stop sabotaging future results with today’s busyness!

7 Ways to Stop Busyness from Sabotaging Your Results!

  1. Find Work that Is Important to You. With the Great Resignation, there are many employers today begging for employees. The challenge? Over 70% of you hated your job because it didn’t fit your natural thinking, core behaviors, and occupational interests! So first, use a qualified job fit assessment to clarify what engages you objectively. Then, work with your executive coach to design the job and goals that engage and inspire you into action.
  2. Limit Social Media. It’s a big-time suck! The biggest issue? You compare your life to others and become depressed, which gets in your way of taking the required actions. Remember, these posts are only quick snapshots of a moment. They don’t reflect the efforts needed! Do something you enjoy for a few hours a week if you feel stuck. Not social media. Volunteer for a cause. Help a neighbor or friend. Take a fun class or get a certification. This “feel-good” will expand into other areas of your life and inspire you to do the work necessary to achieve your results!
  3. Get Out in Nature. Many times, taking a 20-minute walk can rejuvenate you! Don’t listen to podcasts or talk on your cell. Walk. Breathe. Stop the inner mental chatter. Enjoy the sights. Now, you’re refreshed and ready to focus on the next step in your action plan. Just like I did yesterday.
  4. Create Something New. Don’t be afraid to stretch and create a new process, product, or book. But don’t let it take you off-track from your goal (which often happens when you allow busyness to intercede). You don’t have to be highly creative. Instead, ask yourself, “How can I simplify this to save time?” This question energizes your mind, body, and soul to expand, which they love to do!
  5. Truly Listen and Engage in the Conversation. Truly listening to others stops the distracting internal mental chatter. Nothing is more rewarding than the feeling of being truly heard! When you listen to others, they will listen to you. Together, you can create fantastic new opportunities in life and business!
  6. Enjoy Silence. Instead of running off to the next meeting or task, set aside a few minutes to enjoy the silence. Taking the time will reenergize and de-stress you while making you more alert for the next meeting or task.
  7. K.I.S.S. Keep It Simple and Smart! We often love to make everything too complicated (and, at times, impossible). It sabotages your self-confidence and the results needed to achieve your dreams and goals. Number 1! Hire the right coach for you to get unstuck and create clarity. Number 2! Take focused action. It’s the best way to overcome the busyness saboteur! Number 3! Start right NOW!

©Jeannette Seibly, 2020-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time. Have questions? Need help? Contact Jeannette for a confidential conversation.

A Note from Jeannette about achieving results now and overcoming the busyness saboteur! You have dreams and goals you hope to achieve (e.g., a promotion, early retirement, travel, writing a book, etc.). The question I have for you … “Why can’t you achieve them now?” The answer … You allow busyness to get in the way and use it to sabotage your results. Do you feel stuck and not clear on how to get started? If yes, contact me for a confidential conversation.

You are an influencer! But when you lack awareness of your intentions, it sabotages your results. 2022 is the year to be a positive influencer! Get started today with your FREE copy of Eight Tips to Increase Your Ability to Influence.

Leadership in 2022 … What Skills Do You Need to Embrace to Become Great?

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“Every leader, no matter how talented, has skills to develop. What are you doing in 2022 to grow as a leader?” Jeannette Seibly

Do you want to develop as a leader and go from so-so to good to great? Leadership in 2022 is changing how companies grow beyond crunching numbers and using data. Great leaders embrace developing themselves and their teams in less than obvious ways.

7 Key Tips to Develop Your Leadership

Pick one or two areas to focus on with your coach, and enjoy your progress!

Developing emotional intelligence (EI) is crucial. With a record 4.5 million Americans quitting their jobs in November (Business in San Diego), workers want leaders that develop them! But first, you need to create a genuine interest in their dreams and a willingness to help them achieve their goals. The key is to use objective data from a qualified job fit assessment as a foundational guide. This is the fastest and easiest way to appreciate each and every team member for who they are, not whom you think they should be. Sharing the results will create a new level of EI for you and others.

Stop relying on your job title to win people over. Many customers, teams, and businesses are no longer impressed by a person’s job title! In addition, titles say nothing about your character. Instead, focus on showing others you are trustworthy, have integrity, and achieve the results you promised. Remember, focused-actions and results speak louder than words!

Be able to spot shifts and be proactive in making needed changes. Being able to spot shifts in the market, financials, and the company’s culture can help you get ahead of the curve. Conduct meetings by asking good business questions and listening. This is not the time to be a know-it-all. Compile the data to support changes needed and think from a win-win-win perspective (e.g., customer, company, team).

Only give advice when asked. There are way too many people giving unsolicited advice today. People have stopped listening even if you’re an influencer and trusted leader. Realize advice or feedback or coaching often falls on deaf ears. People will resent you for it, especially when you’re right. EXCEPTION: As a leader and boss, it’s your job to offer feedback and make it specific, on-target, and actionable, whether requested or not! For help, contact your coach now.

It’s what you say, not how you look. Looking professional is essential. But building credibility is much more critical. Your credibility is how you engage and call your teams into focused-action. This is where your choice of words matter. Develop clear messages and share a plan to resolve problems. Remember, work with your coach to ensure nonverbal gestures, tone of voice, facial and other body movements convey the same message as your words.

Learning begins with listening. Talking too much is the fastest way to derail your credibility, and ultimately your career. While this isn’t new, leaders often feel the urge to say or post their opinions and feelings on social media. Many call it being authentic until it gets them in trouble. Remember, as a leader, it’s no longer about you. You represent your customers, team members, and company. Listen first.

Self-talk impacts your results. Remember, completing your brag work on a weekly or monthly basis facilitates healthier self-talk and self-confidence.

©Jeannette Seibly, 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time. Ask questions? Need help? Contact Jeannette for a confidential conversation.

A Note from Jeannette about being a great leader in 2022. As a leader, your work is never done. That includes embracing and developing new skills needed to be a results-producer for your company, customers, and team. Do you have a question (or two) about how to get started or where to focus? If yes, contact me for a confidential conversation.

2022 is the year of the influencer! Become one by learning how. Grab your FREE copy of Eight Tips to Increase Your Ability to Influence.

Are You Coachable and Ready for a Dynamic New Year?

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“Coachability requires a willingness to listen, learn, and implement changes with a positive attitude.” Jeannette Seibly

2022 is just around the corner. So what is the #1 thing you and your team can do to be ready for a dynamic year? Hint: it starts with hiring and working with the right executive coach. What are you waiting for?

As everything changes, including how we work, being coachable is more critical than ever.

There are technological advances and new, expanding global markets. These require individuals to work well together, be productive, and improve performance as a team in new ways.

How does this impact leadership? What is now required of leaders to excel with their teams?

The #1 way to improve individually and as part of a team is by being coachable.

“Coachability requires a willingness to listen, learn, and implement changes with a positive attitude.” Jeannette Seibly

Being Coachable has You:

  • Overcome the mediocrity slump
  • Become innovative results-producers
  • Be open to learning, especially when you don’t want to
  • Be willing to take risks while being discerning about the details
  • Encourage diverse ideas and embrace change
  • Become an influencer and future leader

6 Keys to Be Coachable and Have a Great Coaching Experience

  • Listen and learn from the coach’s experience
  • Welcome feedback and recognize when your defenses kick in
  • Get rid of excuses and ask questions when stuck
  • Dial-up your humbleness and dial down your ego when offered new ideas
  • Make the necessary changes and do the work as it was meant to be done
  • Celebrate success and self-promote your dynamic results

All successful leaders have coaches and mentors to bounce off ideas, talk out solutions, and confront uncomfortable truths. Your coach is there to guide you to achieve success.

©Jeannette Seibly, 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about being ready for 2022: although many people have already checked out for the year, this is a great time to complete what worked during 2021 before writing down your 2022 goals and action plans. Do you want to get the most out of 2022? If yes, contact me for a confidential conversation for a guided team or individual exercise to prepare for a dynamic 2022.

One of the top 2022 goals for business professionals is to be an influencer. Someone who offers ideas and is heard! Learn how: Get your FREE copy of Eight Tips to Increase Your Ability to Influence.

How to Stop Tactless Remarks from Hurting Your Leadership

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“Words matter … so choose your words responsibly.” Jeannette Seibly

It only takes a second to blurt out a tactless remark, but it can take hours, weeks, and even years for your team, boss, or customer to forget … if they ever do.

As a leader, your words reverberate throughout the company and impact your team’s results. You have a choice … your words will either inspire or deflate others.

The words you choose will impact the results you, your team, and your business strive to achieve.

Words Matter to Achieve Team Results

Here are 7 common tactless remarks guaranteed to create conflict, frustration, and poor results. So again, choose your words wisely.

Yeah, but…! This only invokes debate, defensiveness, and poor solutions! Listen with an open mind and heart. You will learn something new!

“That’s stupid.” This tactless remark is a great way to block others from wanting to share their ideas and solutions! While you may not want to hear their ideas, get over it. It’s your job as a leader to listen. Instead, ask, “That’s interesting…how would that work?” Now ask yourself, “What new insights did I learn?”

“I have the wrong team.” Although this is a common remark, it’s doubtful you have the wrong team! In reality, there may be one or two underperforming team members not committed to the goal or causing team conflict. It’s your job to get everyone on the same page. While training and developing your team, you will uncover the real issues that have hindered progress. Now, it’s time to have the tough conversations without blaming others.

“I hate this project or customer.” Expressing this remark hurts your team’s ability to produce intended results. When you “hate” something, you limit new ideas and make bad decisions. It also limits your ability to be a positive influencer. Work with your executive coach and a mentor to transform this mindset.

“I never liked working here.” Did you know, according to Gallup, that over 70% of employees are in jobs that don’t fit them … including leaders? (Numbers are now climbing!) Use a qualified job fit assessment to clarify the reason for your dissatisfaction. Now, get back in action and build the leadership skills required to engage your team and produce dynamic results.

“My team or customer or boss is a moron…jerk…narrow-minded (the list is endless)” Insulting someone’s intelligence or labeling them hurts team productivity and results. And, unfortunately, your team (and others) will mimic you! Remember, there will be times you must effectively work with and through others to achieve win-win-win outcomes. So, make it a practice to facilitate good working relationships along the way!

[absolute silence].  When tragedy, terminal illness, or a life difficulty happens to a team member, saying something is better than saying nothing. Pick up the phone (don’t text or send emails). Let the person know, “I’m sorry” or “My thoughts are with you” and “Let me know if you need anything.” You only have this one chance to let the person know they are valued. Your effort, or lack of, will impact your team members and their results for a long time. In these situations, silence is not golden.

©Jeannette Seibly, 2020-2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette: How to Stop Tactless Remarks from Hurting Your Leadership. Every leader has made tactless remarks, even if it was only one time. While it may only take a moment to make a tactless remark, it can take hours, weeks, and even years for the team or person to forget. Apologize immediately when this happens. If the issue is still hanging around, call me now for a confidential conversation … let’s get it fixed now before it’s too late!

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How to Develop Your Blind Spots into Savvy Leadership

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“Undistinguished blinds spots sabotage your ability to be a savvy leader.” Jeannette Seibly

Are you impatient? Fearful of conflict? Easily triggered? Turn your blind spots into strengths and grow your leadership savvy.

All leaders have blind spots. These are complex and many times impossible to distinguish. Yet, left unidentified, these weaknesses can be costly to you, your company, your team, and your customers. You will sabotage your impact, results, and career options. Therefore, it’s critical to identify them and develop your leadership savvy by working with your executive coach.

How Do You Define Blind Spots?

Leadership blind spots are the specific areas where a leader … even a very successful leader … is missing something. A blind spot can be a lack of attention to a certain area or a part of your skillset that never really developed. ALL leaders have blind spots. Exceptional Leader’s Lab

No matter how hard you try to be self-aware and mindful, you cannot readily self-identify your blind spots.

Self-analysis is of little value since, by definition, it’s nearly impossible to know what your blind spots are and the impact they have on others.

The challenge is to hire the right executive coach to uncover your blind spots before they damage your leadership reputation and future opportunities.

What Are the Top 10 Leadership Blind Spots?

While some blind spots may be easy to spot, according to Inc. Magazine, here are the top 10 blind spots.

Which ones do you recognize for yourself?

Top 10 blind spots are:

  1. Going it alone
  2. Being insensitive of your behavior on others
  3. Having an “I know” attitude
  4. Avoiding the difficult conversations
  5. Blaming others or circumstances
  6. Treating commitments casually
  7. Conspiring against others
  8. Withholding emotional commitment
  9. Not taking a stand
  10. Tolerating “good enough”
“Identifying your blind spots and overcoming these hurdles are critical to developing your savvy leadership.” Jeannette Seibly

How to Flip Blind Spots into Savvy Leadership

  1. Use assessments and 360-degree feedback to discover your inherent strengths and weaknesses (aka blind spots). There are three types of assessments: 1) assessments that uncover how you want to be seen, 2) assessments to show how you really are, and 3) assessments that show how others see you. All three provide you with great 20/20 vision. But, now, the real work begins. Work with a qualified executive coach to review the assessment results and guide you to develop a laser-focused action plan.
  2. Hire the right executive coach and LISTEN. Listening is crucial to improve your influence and leadership savvy. It eliminates the typical trial and error that otherwise occurs. Do NOT focus on conceptual conversations regarding the merits and demerits of your blind spots. Just listen, and then, implement.
  3. Engage with an industry mentor. The right mentor(s) is an invaluable source of information and will be knowledgeable about your company, management team, and industry. The right mentor can also guide you through complex situations and sticky political relationships.
  4. Listen to your team’s feedback. Your team does want you to succeed. However, while you may believe you want to hear feedback from your team, honestly, in many cases, you’d rather not. Use a qualified 360-feedback assessment to encourage your team, and yourself, to talk through the feedback results. Then, most importantly, learn from and implement these invaluable insights.
  5. Dial-up your humbleness. Take part in emotional intelligence workshops. During these programs, set aside your ego since it can be your most significant hurdle to overcoming blind spots and developing savvy leadership. Remember, authentic practice is required to achieve mastery!
  6. Improve your all-important communication skills. Your ability to write, speak, and talk with others is critical to your success. Don’t fall into the trap of “I have it all handled.” Instead, take workshops designed to recognize your biases (aka blind spots) and develop your inner confidence.
  7. Identify triggers and biases. We all have them. To uncover triggers and biases, work with your executive coach to talk through the issues and develop ways to handle them when they arise. (Note: You may also need to work with a licensed therapist to remove the very stubborn barriers.)

©Jeannette Seibly, 2020 – 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about how to develop your blind spots into savvy leadership. If you are impatient, fear conflict, and easily triggered, keep reading! Even if you believe you’re not, it’s essential to realize that ALL leaders have blind spots. An important goal for 2022 is to turn your blind spots into strengths and grow your leadership savvy. If you’re stuck and uncertain about how to get started, contact me for a confidential conversation.

Want to grow your career? Be offered new career opportunities? Be ready for promotions? Become an influencer! Get your FREE copy of Eight Tips to Increase Your Ability to Influence

How to Be a Strong and Effective Facilitator and Leader

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“What does your company need to address to meet the new people, technology, and global market demands? Learn how to facilitate these changes to elicit the best from everyone.” Jeannette Seibly

The #1 way to become a strong and effective leader is by facilitating good working relationships, regardless of the person, situation, or other factors.

Years ago, a general manager told me I didn’t know what the “bleep” I was talking about because I was a woman. Yes, he really did say those words. Fortunately, I had a smart male co-worker guide me through how to respond. He said, “Go visit with him … listen and learn!” Even though I didn’t want to do that, I did. From that point forward, I was on only person the general manager would work with!

At the time, it would have been easy to claim discrimination. And that would not have resolved the underlying issue. The general manager didn’t trust working with women at a managerial level! But, because I was able to set aside his remark and meet with him, I learned about his goals and how I could facilitate guiding him to achieve them. This meeting started the positive process of building a strong and effective working relationship.

Here’s what I’ve learned during my career.

5 Tips to Become a Strong and Effective Facilitator

Develop Strong Skills and Competencies. Get back to basics and develop a solid working knowledge of your profession. Learn how to work with and through your team to get the answers needed for great results. You will become a great results-producer and an expert facilitator by doing this. And others will now see and listen to you differently.

Learn How to Self-Promote. Be present to your results and the impact they have on others. This ensures that your efforts, and those of your team, do not go unnoticed … a great confidence booster! Share your results with your boss; on your resume, bio, and performance appraisals; and during interviews.

Give Respect to Get It. Treat others with respect. Yes, this can sometimes be hard … especially if you get triggered by what someone said or did. Remember, taking responsibility for your reactions and triggers instead of blaming others is critical. It’s the primary hallmark of a great facilitator who can create positive change.

Become an Influencer. Be For, Not Against. Complaining or rallying against something or someone will only create more resistance. For example, stating a negative creates more negative reactions. So instead, create a positive mantra, “A strong team excels together.” Now, make sure your actions and words support the new mantra.

Be Coachable. Take workshops, hire an executive coach, and read history. It will help you understand that you are not alone in your quest to be a strong and effective facilitator and leader. In addition, lifelong learning will help you develop the objectivity and compassion needed to work with people with different points of view.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about becoming a strong and effective leader. The critical success factor I’ve experienced over and over in my almost 30 years of being an executive coach and facilitator is that those who excel as leaders develop excellent facilitation skills. These skills normally translate into excellent working relationships. Becoming a master facilitator takes work. If you’re stuck and unclear on what to say or do in difficult situations, contact me for a confidential conversation.

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