professional development

Effective Leaders Focus on Workability

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“You’re never too important or busy to handle the details in your life.” Jeannette Seibly

I returned from an inspiring weekend and was feeling good. I woke up smiling on Monday morning, ready to take on life. Then, I sniffed. Whew! I let go of my ego and laughed. “This is what pursuing my goals looks like … it includes details like cleaning out the cat litter box!” LOL!

When leaders, entrepreneurs, and business owners are busy pursuing their goals, they often ignore details and get overwhelmed when life and business aren’t working. Or their ego gets in the way. They forget or become irritable when the dishwasher needs to be loaded/unloaded. The dog requires walking. And the kids and significant others demand quality time. Sound familiar?

Workability occurs when you acknowledge the necessary details in your life and focus on getting them done in a way that honors others and your goals. (NOTE: If there’s a conflict between your goals and your life, reach out to your coach!)

Take the time this holiday season to reflect on and organize what needs to be done. Share your goals with your family and employees, and listen for the details you’ve overlooked. Delegate, and understand that others will not do things the same way you do! Remember, there are over 100 ways to wash dishes!

Tips to Handle the Details to Create Workability

  1. Honor Financial Obligations. Years ago, I met a self-proclaimed enlightened business owner that claimed he had a million-dollar business. But he kept his financials in a shoebox to avoid his ex-wife knowing how much his company was worth. First, I questioned his million-dollar claim because of other factors. Second, hiding the details and hoping no one will discover them will come back to haunt you. Schedule time weekly to keep your A/R, A/P, and taxes up-to-date and paid. Remember, the IRS doesn’t care about your excuses.
  2. Hire a Pro. Don’t try to do what you don’t do well. Hire a professional bookkeeper. Hire a cleaning person or caregiver. Hire a qualified engineer that fits the job. When hiring, use legally qualified tools and systems to ensure compliance with local, state, and federal laws.
  3. Trust Others to Get the Work Done. Complaining about how others do their work only causes an exodus of top talent at home and in business! Remember, these are the people who are handling the details! #1 – Stop micromanaging since you’ve not done the work and don’t know the details involved. #2 – Hire for job fit to ensure they are interested and willing to do the work as it needs to be done.
  4. Focus on Integrity. Cutting corners, overlooking quality concerns, not proofing docs, and ignoring safety precautions will get you in trouble. It doesn’t matter what your excuses are. You need to make the time and pay attention to the details or suffer the consequences. This includes reading the fine print! This is where a professional (aka an attorney) is essential.
  5. Hire a Coach. I know, I say this often! “Every successful leader has a coach!” The right coach guides you to handle the details, no matter how you feel about them. The coach helps you organize your goals and live a healthy lifestyle simultaneously.
  6. Express Gratitude. Have an appreciation for what you do have and express it instead of focusing on what you don’t have. It makes you an easier leader and person to work and live with! Your family and employees will appreciate this more than you imagine … along with your cat and dog!
  7. Stay Connected. Schedule 1:1 and group time with the people in your life. Put away electronics, and don’t allow other distractions to get in the way. Remember, there will always be high and low points in life. Your relationships will help you through both if you prioritize the time now.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a three-time Amazon Best-Selling Author!

A note from Jeannette about focusing on workability: When we are busy pursuing our goals, we forget or ignore the details that need our attention. The dishwasher still needs loading and unloading. The dog cannot walk itself. We put off spending quality time with family. Take the time during this holiday season to create workability in your life by addressing the details. Are your goals and life in conflict? Do you need to talk it out? Contact me for a confidential conversation.

Your blind spots get in the way of attracting and retaining top talent. When you ignore hiring and retention issues, achieving the intended results takes time, money, and energy. Instead of becoming a hamster on a wheel, address the real problems now! It’ll save you customers and give you a healthy bottom line. Click here for details.

Do You Have the Leadership Wisdom to Influence Others?

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“Your ability to influence others requires not taking yourself too seriously.” Jeannette Seibly

Often, as leaders, we take ourselves too seriously and lose our ability to influence others. Then, our results suffer, and so do our customers, team members, and bottom line.

How do you know when you’re taking yourself too seriously? When you …

  • Fail to build on ideas and create win-win-win outcomes.
  • Openly disparage others that disagree with you.
  • Exclude people with broader experience instead of learning from them.
  • Defend your limited experience in an attempt to feel better about yourself.

… you are taking yourself too seriously.

Instead, can you …

  • Discuss others’ opinions without being defensive?
  • Take an idea or concept and build it into a win-win-win outcome?
  • Laugh at yourself?
  • See the bigger picture and reframe it into bite-size pieces to get everyone on the same page?
  • Make decisions that balance both the facts and the human interests?

If you answered yes to these questions, good for you! You are on the right track as a leader and influencer. And you’re not taking yourself too seriously.

However, if you answered no to any of these questions, these are areas of your leadership style that can negatively impact your ability to influence others and need development.

Remember, influencing others is essential to effective leadership … not our technical know-how.

4 Key Ways to Influence Others and Achieve Intended Results

When you stop taking yourself too seriously, we create a workplace culture focusing on results, relationships, and meeting customers’ needs. The following four key ways to influence others are critical to that success.

Practice Persuasive Listening. The secret to becoming an influencer is to listen more – talk less! When listening, you must silence your internal mental chatterbox and refrain from thinking about your next response while others are talking. Effective and persuasive listening is one of the top leadership skills required to guide new solutions that might not be readily apparent.

Be Open to Differing Opinions. The fastest way to lose your ability to influence others is when you become defensive, belittle others, or take a stand against others’ ideas. To be an influential leader, put aside your ego, listen, and ask questions or you’ll miss important details required for seamless execution.

Be a Team Player. Many leaders don’t make good team players. To be a great leader and influencer, you must be a great team player! Otherwise, you lose the ability to influence others and the outcomes of any project. Ask how you can help. Roll up your sleeves and get involved. When others make suggestions, you don’t understand or agree with, say, “Interesting. I don’t see how that would work. Can you walk me through the details?” Now listen and learn.

Appreciate Each and Every Team Member. Many leaders have team members they don’t like or don’t value. They allow their personal feelings and egos to get in the way. If you wish to influence others, you must learn to appreciate others and their contributions. Be genuine. Say to your team members: “I appreciate you.” “Great ideas!” “I look forward to working with you!” And, mean what you say!

©Jeannette L. Seibly, 2011-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a three-time Amazon Best-Selling Author!

A note from Jeannette about being a leader with the skills to influence others: Listening, developing ideas with your team, and acknowledging others are marks of a leader that positively influences others. Not sure where to begin? Contact me for a confidential conversation.

Your blind spots get in the way of achieving the results you want. Improve your ability to influence others by clicking here.  

When Leaders Get Lonely at the Top …

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“Traditionally, leaders tend to keep to themselves and feel lonely. But today’s leaders need to stay connected with others.” Jeannette Seibly

Many leaders report feelings of loneliness, with more than half believing being lonely at the top hinders their performance, as cited in several studies. Whether they are a boss, team leader, or executive, the traditional design of leadership keeps them apart from their teams.

But given the challenges in business today, it’s time for today’s leaders to minimize this unspoken issue of loneliness and get connected. If they don’t, they will negatively impact results! Leaders need to learn how to connect and communicate with others in a new way. Otherwise, essential cues about upcoming business and people changes will be missed.

How to Minimize Loneliness as a Leader

Number 1! Set Aside Your Ego. You’re not the only leader feeling lonely, and your challenges are not unique to you. Reach out and connect with others without your ego running the show. People will stop ghosting you when you connect and start telling you what you need to hear.

Stop Favoring Top Performers. Although every leader loves their top performers, they often ignore the rest of the team. Focus on each and every team member by meeting 1:1 and acknowledging the small and big successes, individually and as a group. Don’t forget to include your remote team members. This will keep you from being lonely and excite you about new possibilities.

Develop a Strong Team. Strong teams don’t happen by themselves. It requires you to be involved, hire the right people, and encourage everyone to speak up while listening and coaching all team members to deliver the intended results. The process frees you from the office and removes you from putting out all the small fires.

Be Present. When interacting with the team, be present. That requires you, during all conversations, to put away your electronics or stop thinking about other concerns. Being present makes others feel valued and respected while encouraging a robust discussion. This is key to not feeling lonely.

Live a Life Outside of Work. Life is not 100% work. Yet, many leaders have an unhealthy relationship between living to work and working to live. It’s a mindset! Cultivate a healthy one since healthy pursuits eliminate loneliness.

Join Professional, Trade, and Industry Groups. Participate and make long-lasting connections. This is a great way to build a strong network with other leaders dealing with similar issues.

Create or Join a Management Group. Sharing your challenges with colleagues, either within your company or not, is valuable. Remember confidentiality.

Be Part of a Community Group. Join one that touches your heart (e.g., cancer, Alzheimer’s). It’s a great way to expand your social network.

Take Part in Family Events. Be sure to attend your kids’ events … you won’t get another chance. Keep in mind that other leaders will be there too.

Make Friends Outside of Work. Having friends outside of work When the only other people a leader interacts with are work-related, it limits their conversations. And can create problems. Expand your horizons.

Hire a Coach. Feeling lonely is believing no one else understands your challenges. Hire an executive coach (all successful leaders have one) to share your challenges and successes freely. Usually, talking out loud with a committed listener has you focus on what’s next and feel you’re not alone.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a two-time Amazon International Best-Selling Author!

A note from Jeannette about being lonely at the top: This applies to bosses, team leaders, and executives everywhere! Today’s leaders cannot risk being lonely at the top. Instead, they need to minimize this phenomenon and learn how to connect in new ways. Not sure where to begin? Contact me for a confidential conversation.

Many leaders feel isolated from others due to blind spots in their management style. It’s essential for you, as a leader, to uncover them now. Otherwise, you’ll lose important connections with your team, customers, and industry and company leaders.

How to Use Failure to Grow Your Success and Opportunities

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“Failure can lead to new successes and opportunities … are you ready?” Jeannette Seibly

Many leaders and bosses fear failure. Why? They want to look good in the eyes of their team, boss, and customers and be well-liked. The problem is that when leaders fear failure, they can become locked in a myopic point-of-view of what can be accomplished and how it should be done. This limits their successes and opportunities. Another result of being fearful is that team members and customers leave.

How to Attract New Career Success and Opportunities

Rock the Boat. Rocking the boat doesn’t mean someone or something has to go overboard! Instead, it means stretching outside your everyday thinking and including your team during this process. It strengthens everyone’s ability to brainstorm, use critical thinking, and disrupt the common limitations that hurt results. The key is to rock the boat without negatively impacting others.

When You Make a Mistake, Own it. What did you learn? Use “What Worked? / What Didn’t Work?”  individually and with the team to develop clarity. Then, share with your boss and customer.

Apologize. This reduces defensiveness when a mistake has been made. Remember, you must address the “elephant in the room” before you can have a straight conversation and make a positive difference. For example, “I’m sorry this project went over budget. Here are the facts about why it happened and what I/we learned.”

Be Proactive, Not Reactive. Mistakes and failures are often avoidable when you are “present” in conversations. Learn to listen with an open mind. Then, ask questions for clarification about the impact new ideas could have on systems, people, and the bottom line. Be a guide for your team to be resourceful, resilient, and flexible when addressing change.

Hire the Right Team. You cannot achieve success alone. Let me repeat that you cannot achieve success alone. And hiring the wrong person for your team is the fastest way to fail! So instead, hire the right team the first time by using a qualified job fit assessment as 1/3 of your selection process. Included will be a coaching guide to develop your team and you and show you how to improve results now and in the future.

Uncover Your Blind Spots. Every leader and team has them. Your ability to recognize and work through them makes the difference between success, so-so results, or failure. Use a qualified job fit assessment and executive coach to move forward faster and with clarity.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a two-time Amazon International Best-Selling Author!

A note from Jeannette about using failure to grow your career success and opportunities: Many leaders and bosses fear failure. They want to look good and be well-liked. The problem is that they become locked in a myopic point-of-view of what can be accomplished and how it should be done. This fear hurts career growth and opportunities for new projects. Not sure where to begin? Contact me for a confidential conversation.

Leaders need to stretch themselves beyond their perceived limitations for professional growth. It starts with distinguishing your blind spots: https://bit.ly/BeEffectiveLeader

When Coaching Is Required to Keep Your Job

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“Smart leaders and bosses hire the right coach before losing top talent and customers.” Jeannette Seibly

As a leader (boss, manager, individual contributor), have you:

  • Had a meltdown when situations didn’t go your way?
  • Used microaggressions to get others’ attention when not feeling heard?
  • Refused to listen to ideas and solutions you didn’t want to hear?
  • Had a tantrum when you lost a client, or the results were less than stellar?
  • Arrived at meetings late and disrupted the discussion with your own agenda?
  • Yelled at your boss when frustrated?

If you answered “yes” to even one of these questions, it’s time to get real and hire a coach to keep your job! Whether you know it or not, your career is now on a limited timetable, and you cannot succeed alone without the right help.

Improve Your Leadership Through a Variety of Coaching Opportunities

Hire the Right Coach. Start by hiring the right executive coach. Not all coaches are created equal or can turn leaders or bosses around. The right coach will guide you through difficult situations and sticky (often political) relationships to achieve your plan and goals while being a resource.

Discover Your Blind Spots and Ensure Job Fit. An essential part of your development and plan is to use qualified assessments that provide true clarity. Use a qualified job fit assessment for an objective leadership report. Also, include a 360-degree feedback assessment. Beware! Don’t get duped by the cheap assessments. These are notorious for not providing objective and valid data. Now, work with your executive coach to create your plan and goals. Remember, implement only one change at a time.

Emotional Intelligence Development. Another vital part of your plan is participating in workshops and programs designed to help you learn how to work with and through others to achieve intended results … including improving your communication skills. Also, consider talking with a therapist to uncover unresolved concerns or issues from your past.

Select an Industry Mentor. Whether or not it’s part of your plan, find an industry mentor. The right one expands your awareness of what is required in business today. Value these meetings by showing up on time, being ready to listen, and learning. But remember … industry mentors are not coaches! So, don’t ditch the coach! Instead, talk with your coach about insights and build them into your long-term plan. (Yes, plan to work with your coach for at least six months to ensure your changes are working!)

Let Go of Emotional Attachments. Last but not least, set aside your ego during the process and be open to making meaningful changes. This can be difficult. But consider the alternative (e.g., being fired, having a lousy reputation, unemployable). For example, if you’re a bad boss, ask your company to make you an individual contributor while maintaining the same pay and perks you had as a boss. If your company is unwilling to do so, find a forward-thinking company that does.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a two-time Amazon International Best-Selling Author!

A note from Jeannette about getting real and hiring a coach to keep your job when you’ve gone off-track: when your employees or customers are leaving or complaining, it’s time for you as the boss or leader to listen and hire an executive coach, pronto! Many times, your behaviors and attitudes will improve with the right guidance. But don’t wait until it is too late! Not sure where to begin? Contact me for a confidential conversation.

Hiring the wrong person for an executive or critical position jeopardizes your company. However, this can be preventable when using a strategic selection system. Get essential hiring and selection tips by grabbing the Amazon International Best-Selling Book,  “Hire Amazing Employees!”

PRESS RELEASE – October 4, 2022

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OCT 4 2022

For Immediate Release
Contact: Jeannette Seibly
JLSeibly@SeibCo.com
303-917-2993

New Book on Hiring Top Talent Becomes International Amazon Bestseller

OCT 4, Denver, Colorado— Local bestselling author, Jeannette Seibly, also known at the Leadership Results Coach from her award-winning years as a business and leadership coach, is celebrating a new bestseller, along with a 30-year anniversary of helping entrepreneurs, leaders, and business owners, and creating million-dollar results.

Almost 1000 people downloaded her new book Amazing Employees: How to Increase Retention, Revenues and Results (Revised Edition)! over the weekend, and the book hit #1 in nine categories on Amazon across the United States, Canada and Australia.

With 40% of American’s currently considering quitting their jobs according to a McKinsey & Company study, or quietly quitting, it’s become the wild-wild west of hiring. Bestselling author Jeannette Seibly reveals the tools businesses need to hire top talent, and retain their employees in her new book Hire Amazing Employees: How to Increase Retention, Revenues and Results (Revised Edition)! (SeibCo.com/books/)

Right now, she’s offering “30 Tips from 30 Years”  https://seibco.com/30tipsfrom30years/ a free download for entrepreneurs, leaders, and business owners.

She also has published multiple books related to “bragging” to land your dream career, to get the promotion, and to sell yourself and your products anytime, anywhere. Her newest book, “Hire Amazing Employees,”  focuses on how businesses can hone in on top talent, and to stop using intuition as the key factor when hiring and promoting employees.

Making the wrong hire can cost business many thousands of dollars. As the hiring market remains unstable and people continue to quit jobs at record highs, there are many tools available to create and implement a practical strategic selection system, as outlined in Hire Amazing Employees, Revised Edition. (SeibCo.com/books/)

Her “straight talk with immediate results” has impacted many companies to increase retention, revenues, and results!

Press inquiries & book club inquiries: Jeannette Seibly is available for in-person and online interviews for all media formats. Contact her at JLSeibly@SeibCo.com or 303-917-2993 or visit her website: www.SeibCo.com

 

How Do You Use Interview Time Effectively?

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“If you continue asking irrelevant job interview questions, you’ll continue to lose talent, customers, and money.” Jeannette Seibly

Many hiring managers believe relying on their instincts, and intuition/gut saves time and gives them all they need to make good hiring decisions. They think they’ll know the right candidate when they meet them.

Unfortunately, there are many problems with this belief. It creates:

  • Unconscious bias
  • Ghosting by job candidates and new hires
  • Turnover of talent, loss of customers, and litigation (think money and reputation)
  • Removal of a bad hire which can take up to 18 months (think again money and reputation)
  • Bad company reputation when making decisions without factual data … (Remember, this job candidate could become a future customer or decision-maker for a sales contract or award.)

Be Clear! Your Goals During the Interview Are to Determine:

  • Can the job candidate do the job?
  • Will the job candidate do the job?
  • Can the job candidate do the job in this company?

When you answer the above three questions in writing, you get real about the actual competencies required. Remember, business is changing, and so have business requirements.

  • What actual competencies are required?
  • What does the right candidate need to accomplish in 30-60-90-180 days?
  • What job fit assessment is best to see the “whole person?”

Example, if you’re seeking a salesperson, does s/he need to generate leads, close, and provide good ongoing customer care?

Preparation is Critical for Effective Interviews  

  • Ask job-related questions (not about the latest book read, hobbies outside work, etc.)
  • Create a structured interview with job-related questions

Review interview questions to ensure they do not create unconscious bias. Too often, we ask about recent books read, movies seen, and hobbies. These can get you in legal trouble. Why? You are inferring characteristics from their responses without factual data.

As you already know, stay away from questions about a candidate’s lifestyle, childcare, age, race, religion, etc.

Example, a hiring manager asked a candidate about the most recent book he’d read. He said, “Jaws.” She refused to talk with him further inferring he was an angry person. (Yes, this actually happened.)

Four Tips to Improve Your Interview and Selection Results

Note: Interviews should be only one-third of a well-designed strategic selection process. The other key parts include assessments (1/3) and due diligence (1/3). (Hire Amazing Employees)

1. Listen to their responses. Hear what they are saying. Don’t fill in the blanks with what you want to hear. Instead, ask questions for clarification before moving on to the next question.

2.Use Rule of 3 to determine the depth and breadth of job experience and skills.

An example of using the Rule of 3 to hire a project manager:

1) How do you handle team conflict? Can you give me an example?

2) What were the results?

3) If I talked with the team, how would they describe your leadership skills?

3. Ask about their coachability, how they handle mistakes, and flexibility with new assignments. Many will respond, “no problem.” Again, use the Rule of 3 to deep dive. You’ll hear their genuine willingness or unwillingness to answer these questions. Their core behaviors seldom change regardless of what they say.

4. Ask for examples. When asking job-related questions, always ask for examples. Example: Tell me about your working relationships with previous work teams, bosses, and customers.

Many years ago, I conducted a final interview with an experienced general manager for a business owner. I learned by asking for examples that each time she talked about her past three jobs, she expressed her upset with the business owners’ demanding ways. When I asked if she was aware of her upsets, she answered me honestly, “no.” I then shared that working with this business owner would be no different … he was very demanding too.   

©Jeannette Seibly, 2021-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about using your interview time effectively: Many hiring managers rely too much on their intuition or gut, which leads to disastrous results: top talent and great customers leave, and the company’s bottom line looks grim. This week’s article covers the basics of conducting effective interviews. When done right, it saves time, money, and sleepless nights. Have questions? Most do! Let’s chat now!

Are you asking good, job-related interview questions? When hiring new employees or rehiring former ones, ask about their ability to handle mistakes. Why? 90% of new hires fail because they dismiss coaching or advice about how to improve. Get your copy of the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results! and suggested interview questions to get you started.

How to Reduce Interviewer Bias

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“A well-designed interview keeps everyone focused on selecting new hires that are productive and keep customers happy.” Jeannette Seibly

“The candidate interview, the most common component of the hiring process, continues to be a source of inconsistency, inefficiency, and unreliable data.” ERE – Recruiting Intelligence

Did you know that 90% of the time, hiring managers rely on interviews as the major determinant of who to hire?

Why is this important to know?

Most hiring managers do a poor job of interviewing. They don’t prepare, ask useless questions, and rely solely on their intuition. As a result, decisions are made within the first 4 to 15 minutes of the interview. Inherently, this creates unconscious bias, poor retention, low productivity, and costly loss of talent and customers!

“The interview should ONLY be 1/3 of the hiring decision. The other two-1/3s should be using qualified assessments and completing a thorough due diligence.” Jeannette Seibly

Critical factors in reducing interviewer bias:

  • Use a structured interview approach. Good interview questions protect you legally and help you objectively compare candidates.
  • Ask the same basic questions of each candidate. This removes unfavorable reactions from job candidates.
  • When the interviewer is prepared, and questions are written down, s/he feels comfortable and comes across as professional.
  • Be sure to ask all the questions in the order you’ve written them for all the candidates you interview.
  • Focus on asking questions essential for getting the job done, keeping customers happy, and making the company profitable.
  • Ask job-related questions. This allows the conversation to focus on the quality of job skills and the results achieved (e.g., “Tell me about your experience using Excel.” “How did you use it?” “Did you have any difficulties setting it up?”).
  • Stay away from useless questions. Questions about color preferences (e.g., green, gold) or recent or favorite books read (e.g., mystery, business) are not job-related. Any inferences from the job candidates’ replies can reflect the unconscious bias of the interviewer and be construed as illegal.
  • Use your qualified job fit assessment selection report with each candidate. Ask all the questions provided. They are designed to help you get underneath what is written in the resume and the applicant’s well-rehearsed ability to answer common interview questions.
  • Remember, the interview is only 1/3 of the hiring decision. So give equal weight to the assessments and due diligence results too! (Yes, this was important to repeat! Without all of these three important components, your bias will take over.)

©Jeannette Seibly 2022  All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about how to reduce interviewer bias: The truth is that most hiring managers do a poor job of interviewing. They don’t prepare, ask useless questions, and rely solely on their intuition or gut. So how can you overcome these inherent challenges during your selection process? This information is from the newly published book, Hire Amazing Employees: How to Increase Retention, Revenues and Results! Have questions? Most do! Let’s chat now!

Have you considered that when job candidates ghost you, it’s because of your interview process? How do you improve it? Why is it essential to use the interview as only 1/3 of the hiring decision? Get your answers, suggested interview questions, plus so much more! Grab your copy of the newly released Hire Amazing Employees: How to Increase Retention, Revenues and Results!

Do You Include All Members of Your Team?

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“Including everyone isn’t hard. But it takes awareness, skill, and commitment to make it happen.” Jeannette Seibly

Have you ever attended a team meeting and sat with a smile plastered on your face? Then, left with your facial muscles hurting and your energy depleted? This is what happens when you are not included.

Many team members feel this way after attending team meetings. Lack of inclusion during team meetings is often due to cliques, not being part of the leader’s inner circle, or the leader being focused on him or herself.

As a leader, it’s your job to engage each and every person on the team! That’s being inclusive! Because including everyone creates more productive and engaging meetings. It also impacts the quality of results and meeting deadlines. This critical skill creates influential leaders in today’s workplace.

7 Tips to Be Inclusive

  1. Welcome Each Person as they Join the Meeting, Virtually or On-Site. Use their first name (or the name they wish to be called).
  2. Introduce People to One Another. Take responsibility for introducing people to one another at every meeting. Don’t assume team members know one another or feel comfortable socializing without some help. For example, on Zoom calls, allow 15 seconds for each person to give a quick intro. Being seen and heard sets a positive tone for the meeting or event.
  3. Ask for Each Person’s Opinion. During brainstorming and idea generation meetings, give everyone a chance to speak. And provide them with the option to “pass.” I go around the group more than once to ensure everyone has an opportunity to talk. And I almost always get better interaction the second time around.
  4. Acknowledge Each Idea. Say something positive, “Wow!” “That’s great.” “Hadn’t thought about that one.” When you value ideas, others feel comfortable offering their thoughts and insights. Reserve judgment about the quality of their ideas for later. It’ll be evident if an idea won’t work for a project or issue. Yet, I’ve seen the lamest ideas become epic solutions! So, learn patience and trust the process!
  5. Don’t Offer Your Ideas Upfront (as the leader or boss). During proper brainstorming activities, you want people’s unfiltered Otherwise, sharing your ideas first will have team members telling you what you want to hear. Even worse, team members won’t speak up because they are afraid to disagree with you. So, wait until everyone has an opportunity to share before offering your ideas. I use this tactic for every meeting. It’s incredible how this simple approach generates more engagement and better ideas.
  6. Assign Tasks Appropriately. When assigning tasks, base your decisions on the team member’s skills and not on whom you like the best. Allow people to volunteer first before making assignments. If the team member volunteering doesn’t have the skills, have them work with someone who is an excellent teacher. Otherwise, the tasks won’t get done correctly (if at all), and the person will disengage from the team. I use the PXT Select to ensure I know each team member’s skill level.
  7. Appreciate Each Person. Make sure to appreciate and acknowledge each team member for their contribution, whether large or small. Remember to use “please,” “thank you,” and “great job” often.

©Jeannette Seibly 2021-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about including every team member: Being inclusive isn’t hard. But it does take awareness, skill, and commitment to ensure all team members feel welcomed, respected, and valued during calls or on-site meetings. So if you are hesitant about what to do, let’s start a conversation to get you into inclusive and productive action. Let’s chat now!

Handle Agreements Today to Avoid Disagreements Tomorrow

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“Everybody’s memories can be faulty! Avoid the inevitable upset by taking good notes!” Jeannette Seibly

Have you ever had a conversation with someone and created a new idea, project, or solution? Then, later, found out they didn’t agree to everything you remember them agreeing to?

This happens frequently. Why? People rely on their memories … and memories can be faulty or selective.

After a short delay, conversational participants may recall from memory fewer than 20% of the specific ideas that were initially expressed.

People overlook the importance of and impact of different memories when getting everyone on the same page, closing sales, and building good working relationships.

Sandra, a business owner, had listed her office building for sale. She’d had great conversations with a potential buyer, and they got along. But after the initial discussion, no one thought to put any of their agreements, changes, or concerns in writing. Then came the day to sign the agreement! Brouhaha broke lose. The other party thought Sandra was trying to scam them. Sandra said, “No! I’m not. Your memory and my memory are different on two key issues. Let’s step back and talk them out.”

Suppose Sandra hadn’t taken responsibility for moving the agreement forward. In that case, it could have ended up in court with no winners or built a bad reputation with both parties accusing the other of lying.

5 Tips to Avoid Agreement Disputes

Put It in Writing! Use a napkin or notepad (cell or paper) to take notes. Then, immediately, memorialize in an email, text, and/or letter and outline points of agreement. This includes noting dates and times. Also, include points of disagreement, other concerns, and opportunities not yet discussed. Ask the other party to review and make any changes. Go back and forth until both are satisfied. Remember, time is not your friend when relying on memories … so follow-up and follow-through asap.

Pay Attention and Ask Clarifying Questions. This is not a time to multi-task. If the other person is not 100% on board, ask, “why?” Let’s use the example above: if the buyer needs an additional bathroom in the office area, write it down. Ask, “Where would the bathroom be located? Why is that important?” Then, note who will talk with the plumber, find out if a building permit is required, and/or speak with the city code enforcer. All this will be done by what date?

Everyone Makes Their Own Assumptions or Interpretations. These can be deal-breakers if not addressed! Don’t gloss over details. Don’t dismiss concerns by stating, “It’s not important.” Or, avoid talking about any elephants in the room! Continuation of the above example: “Who will pay for the new bathroom? What happens if an additional bathroom cannot be added?”

Allow for Silence and Don’t Talk Over Them. Stay focused on the topic. Allow for silence and reflection during the conversation. Remember, being dismissive or minimizing a detail can (and will) haunt the agreement and ability to work together in the future.

Talk Straight and Don’t Hedge. Don’t say, “Maybe we can talk about it later.” If it’s an important issue, talk about it now. Or schedule time to complete the conversation. Send current notes now. Before each scheduled meeting, send a short agenda and continue taking notes and memorializing the additional conversations. Note any changes or additions to ensure everyone stays on the same page.

Remember, keep all notes in the same file or email thread, making them easier to find later. Include date and time. Be specific to ensure accuracy and win-win-win outcomes. For example, it’s easier when creating a legal agreement (if needed) or determining if and when you’re ready to launch a new project.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about preventing agreements from becoming disagreements: too often, in our haste and busyness, we believe everyone is on the same page. Only to find out later they were not! Our differing memories can have significant consequences and impede progress in a project or launching a solution. Having trouble getting everyone on the same page? Let’s chat now before it’s too late!