Do You Need to Hire Salespeople … What Are 5 Key Tips?

Hiring salespeople can be a challenge. Many will look and/or talk the part. But when hired, fail to produce the required results.

Remember, it’s always faster and easier (and so much less expensive) to determine their ability to sell before you hire them. If you don’t, you’ll spend too much money and energy, and face sleepless nights attempting to fix them (and this never works out well for anyone).

5 Tips to Improve Your Selection Process

1. Are They Listening? Can they hear you? Do they respond appropriately? Ask the candidate to summarize the interview or various parts of the conversation by asking, “Tell me what you heard?”

2. Do They Ask Questions? Do they have questions about your company, product, management style, etc.? If not, move on. Candidates that don’t ask questions lack the curiosity and skills to inquire further.

3. Are They Calm and Patient? Does the person squirm in his/her seat? Does the candidate rush the conversation or attempt to finish your sentences? Does the candidate look at you when speaking or listening? While closing is a required skill and requires the ability to not be too patient, failure to have the prospect feel comfortable is critical.

4. Do They Fit the Job? To determine key traits, most salespeople need prospecting, presenting, and closing. Use a qualified job-fit assessment. Can they do these things? Will they do these things? And, can they do these things for your company and product?

5. Do They Tell the Truth? To objectively answer this question, first, use an honesty/integrity assessment to uncover omissions that are not part of a public record. It saves time and money by not talking with candidates that stretch the truth (think, customer expectations and fulfillment). Second, with final candidates, check background, education, and other accomplishments.

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. If you continue to struggle to hire salespeople who can actually sell, now is a great time to contact Jeannette for a confidential conversation.

A note from Jeannette about hiring salespeople that can actually sell. Many candidates for sales positions look and/or talk the part. The problem is, they fail to produce the required results. It’s up to you to improve your selection process to uncover salespeople that can actually sell your product and service. Need help? Contact me to improve your hiring and selection processes.

How to Improve Hiring Results Using Job Fit Assessments

It’s been a difficult year for most hiring managers. Ghosting has become the norm and qualified job candidates overlook employers due to a myriad of reasons. One of the critical reasons is how employers select and use ‘job fit’ assessments during the hiring process. Right now, with so much competition, it’s more important than ever to improve your hiring results.

Q4 is fast approaching. Let’s get real and learn how to use “job fit” assessments to improve your hiring results.

First … What is Job Fit?

The most effective job fit assessment measures learning style, core behavioral traits, and occupational interests. The right assessment goes beyond the resume, application, interview, reference checks, education, work experience, and background checks.

It can also create a diverse workforce that has the key skills required to improve your hiring and business results.

It answers three important questions:

  • Can the person do the job?
  • Will the person do the job?
  • Can the person do the job successfully here?

7 Tips to Use Job Fit Assessments to Improve Results

Think Outside the Box. It’s critical to know what you’re looking for. The problem is too many are dusting off job postings and reposting! Not updating your job posting it’s crazy with all the changes that have occurred due to the pandemic. Get real: Take the time to brainstorm the results you’d like to achieve with the position. Then, add a job title and positive opportunities to entice them! Now, you’re ready to use a job fit assessment!

Select the Right Qualified Job Fit Assessment. Every assessment sales rep will tell you their assessment is the right one!* Of the 3,000+ publishers in the market today, most do not meet pre-employment requirements. Get real: Review their technical manual and compare it with the Department of Labor guidelines for pre-employment tests. Pay close attention to the number of people in the study, and the predictive validity and reliability of the results. The higher the numbers the better the hiring results.

*NOTE: While many test vendors market their tests as validated, just because the vendor says the test was validated, [this] does not mean that the test’s validation will in fact comply with the Uniform Guidelines.” (Source) Alissa Horvitz, Attorney, Roffman mentioned in June, 2016 SHRM article)

Create a Job Fit Pattern. Every qualified job fit assessment has a job fit pattern to help you determine the best fit for the job. Get real. To set up a job fit pattern, conduct a study of current talent that you’d like to hire more of OR create a new job fit pattern using a job analysis survey. This process saves time, money, and a lot of energy pre- and post-hire. If you’ve ever hired a sales rep that said all the right things, but couldn’t sell your products and services, you know the value of a good job fit pattern.

Couple Job Fit Assessment with an Honesty/Integrity Assessment. Using an honesty/integrity assessment along with a job fit assessment makes good business sense. Get real: Job fit tools have a “distortion indicator,” but do not assess for good work ethic and integrity. Qualified honesty/integrity assessments go beyond public records when conducting background checks and can reduce WC, UEC, and turnover costs.

Assess for Skills. The purpose of a skill assessment is to avoid surprises when the applicant states they have the skills required. Use these tools after assessing for job fit. Get real: Use skill assessments to determine the skill level the applicant currently has. When the person is hired, plan to provide online workshops, mentors, and coaches to improve these skill levels where needed.

Don’t Shortcut the Procedure! This happens way too often when someone says all the right things and your ‘spidey-sense’ says, “This is the one.” Then, the candidate is rushed through bypassing your company’s procedures. The problem? The candidate is rarely the right one! Get real. Train all hiring managers to follow the system and read the job fit assessment reports. Ask ALL the interview questions in the selection report for the job fit assessment. It will improve the interview and hiring results.

Don’t Overlook Challenge Areas! Many hiring managers have been embarrassed after hiring the candidate only to find the job fit assessment report indicated challenge areas. Examples include prospecting, closing, working well with a team, etc. Get real. Read the full report. Yes, read the full report! If you don’t, you will miss critical information. Remember, you cannot fix and change a person, no matter what they tell you in the interview!

Qualified job fit assessments provide in-depth insight into the whole person and their fit with the job. Choosing the most effective job fit assessment will make your job as the hiring manager much easier to attract qualified diverse talent and improve hiring results.

©Jeannette Seibly, 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach, management consultant, and keynote speaker for over 28 years. Her focus is getting leaders and their teams unstuck and able to achieve dynamic results. Contact Jeannette for a confidential conversation. 

A note from Jeannette about improving hiring success using job fit assessments. Why should you care about job fit? Qualified job fit assessments provide in-depth insight into the whole person and their fit with the job. Choosing the most effective job fit assessment will make your job as the hiring manager much easier to attract qualified diverse talent and improve hiring results.  Contact me for a confidential conversation on how to streamline the process for success.

 

Why I Love Assessments – The Million-Dollar Difference

My goal is to provide products and services that build sustainable growth for your company.

I love using qualified assessments and have been using and providing them to my clients for over 25 years. I have seen firsthand the value of how using (or not using) the right tools can make a significant difference in resolving people and management issues. Qualified assessments can help create positive outcomes.

An IT manager was having difficulty managing his people; in addition, due to many complaints about his brusque manner, he experienced high turnover. After using a qualified assessment that gauges thinking style, core behaviors and occupational interests, he found he learned quickly despite the fact that he had never completed high school. As a result of this insight, coupled with coaching on how to manage meetings and handle questions, he excelled. He completed his GED, enrolled in business management courses and became a key influencer in his company.

Why Are Assessments Critical?

Using the right assessments the right way helps companies hire, coach, manage and develop great talent while easily resolving issues involving employees, teams, salespeople, boards and executives. The clarity and value of qualified assessments are incredible … assessments provide the million-dollar difference when used appropriately. They help you achieve your intended results, coach with confidence and turn good employees into great ones!

All Assessments Are Not Created Equal

One of the biggest challenges employers face today is discerning a qualified assessment from a non-qualified one, and using assessments appropriately.

First and foremost, a qualified assessment meets the 13 standards in the Department of Labor’s (DOL) guidelines for using assessments to hire and promote employees. (This becomes important to you when the DOL knocks on your door.) To find out if the assessment tool you are using meets these requirements, get a copy of the DOL’s guidelines ) and a copy of the technical manual for the assessment. Don’t be surprised if your assessment provider cannot provide a technical manual, and do not rely on a letter from a law firm writing about EEO, ADA and other legal compliance. The scientific data, legal compliance and other important information are ALL contained in the technical manual.

Second, understand that most assessments do not meet the DOL’s standards for pre-employment and promotion purposes. There are over 3,000 publishers of assessments in the market today. Most do not meet the DOL’s guidelines—despite what the provider tells you. These guidelines are critical in ensuring accurate, predictive and usable results that produce better hires, and for promoting the right talent into successful roles.

Other Factors to Consider

Three primary reasons non-qualified tools are popular:

  • They are quick to use and inexpensive to purchase.
  • They can provide fun social interaction in a training event (e.g., characterizing employees using colors, royalty titles, behavioral labels, etc.).
  • They offer Face Validity, in other words, the results show how you want to be seen.

The biggest push-back often comes down to cost. Why do qualified tools seem to cost more?

  • The truth is, they save you money, time and sleepless nights when you factor in the high cost of hiring mistakes and potential litigation from using non-qualified tools to hire and promote!

Qualified assessments provide bosses and employees with critical information:

  • Objective data about the culture and job fit of the person—the key reasons people, performance and profits fall short in an organization
  • The strongest validity and reliability studies, along with periodic retests, keep the tools up-to-date
  • Predictive validity that allows you to strategically build a solid foundation for a growing business, now and in the future
  • The ability to gauge the accuracy of the results
  • Selection, coaching, leadership, sales and other important reports for hiring, coaching and training with confidence and clarity

The million-dollar difference is that qualified assessments help build a strong foundation for business growth. These objective tools can replicate results, provide clarity and make a positive impact on the bottom line. Otherwise, the foundation you are building will rock, roll and crumble.

That’s why I love assessments! Why not find out the million-dollar difference they can make for you?

©Jeannette Seibly, 2017

Need to create a strategic hiring system? Get your copy of Hire Amazing Employees, or contact Jeannette for a free confidential conversation.

Jeannette Seibly is laser sharp at identifying the leverage points that will take a business and its team to the next level of performance and success. She has been a business advisor and executive coach for over 24 years; along the way, she’s guided the creation of three millionaires and million-dollar results for employers across the United States. Also, she is a PXT SelectTM Certified Professional and Authorized Partner. Check out her website, or contact Jeannette for a free confidential conversation.