Avoid Scapegoating to Improve Results

“When you inspire others to achieve intended results, you do not need to create scapegoats.” Jeannette Seibly

Remember a time when you were blamed for a poor result, interaction, or situation? It happens to all of us.

  • How did you feel?
  • How did your attitude and behavior change?
  • What did you do next?

Unfortunately, some bosses and leaders resort to scapegoating. It hurts results and relationships. Team members lose trust in leadership.

Being scapegoated humiliates and diminishes a person’s feeling of value to the team and company. (Note: Humiliating anyone is rarely forgotten nor forgiven!) The team or team members withdraw, stop being innovative, and avoid accountability! They adopt a mindset of “going along to get along” until they find a better boss and employer.

When a leader or boss feels the need to blame others and designate scapegoats, it creates a toxic workplace culture of mistrust and distrust – sabotaging results now and in the future.

What is Scapegoating? In a business context, a scapegoat is an individual or group unfairly blamed for problems, failures, or negative outcomes within a company.

Scapegoating is one of the most destructive actions bosses and leaders can take. It can be individually targeted or systemic, where entire departments or roles are unfairly targeted.

When leaders fall into the malicious trap of scapegoating, it’s to avoid feeling like a failure. They attempt to deflect accountability from themselves and deflect focus from the true issue(s). This is especially prevalent during crises, the loss of major clients, or team failures to achieve intended results.

And, beyond team morale, scapegoating can lead to costly turnover, reputational damage, and even legal exposure.

By understanding when and how scapegoating occurs, leaders can foster a more transparent, accountable, and supportive work environment.

How to Stop Scapegoating

  • Hold Yourself Accountable: As a boss/leader, you need to hold yourself accountable for your team’s results. Conduct a deep dive into “What Worked?” and “What Didn’t Work?” to create an objective overview. Ask open-ended questions of the team, co-workers, and executive management to explore what changes could have been made or what issues were ignored.
  • Be an Effective Communicator: When you own your mistakes, it sets the tone for the team and company. Honest communication and straight talk encourage innovation, agility, and profitability, where everyone is engaged and not fearful of becoming a scapegoat.
  • Focus on Resolving Conflict: Resolving conflicts requires your involvement to ensure people are asking open-ended questions and actively listening. When scapegoating occurs, it’s time to stop so you don’t overlook the core cause of the issue or conflict. Ensure team training is provided (e.g., project management, critical thinking, emotional intelligence, etc.) for ALL team members (including you).
  • Build Ongoing Trust: Mistrust and distrust are rampant in a toxic environment where everyone blames everyone else. To build trust, talk straight. Acknowledge every team member’s contribution to the results. Leaders need to make this a daily practice to build and maintain trust with their teams.

What will you do today to foster accountability and eliminate scapegoating in your workplace?

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

Being the Driver Is Required to Achieve Results

“Navigating results from the driver’s seat is more effective than passively riding along.” Jeannette Seibly

We’re upset that change is happening too soon, too often, or not fast enough. The problem? External changes happen due to many factors beyond our control. However, team changes are determined by your ability to move from the passenger seat into the driver’s seat.

I’ve led many new projects or projects requiring new results (e.g., increasing attendance, financial revenues, etc.). Every time, there were many bumps along the way in the form of naysayers, economic challenges, and team conflict. But I learned how to stay in the driver’s seat, even though there were times I wanted to bail! Instead, I worked through my discomfort, relied on team counsel, and kept everyone on the same page. The accomplishment? We did it! We won! We celebrated!

A question I received from a reader was, “How do I put myself in the driver’s seat?” This is a great question that needs to be asked more often!

The answer: Being the driver requires a conscious decision and commitment regardless of the external changes and internal company changes – it sets you and your team up to win!

How Do You Avoid Being Pushed into the Passenger Seat?

Be Uncomfortable. The good news? You’re moving forward. The not-so-good news. You want to stop and feel comfortable again. Allow the doubt, fear, and upset to hang around. Don’t use it as an excuse to get off the road required to achieve your goal. When you give up the driver’s seat, you miss the opportunity to learn the skills necessary to win, succeed, and be a great leader! When you can work through the discomforts, you become resilient, proficient, and achieve unprecedented results.

How can you use these “uncomfortable” times to build a strong team and outcome?

Be Willing to Participate. Being an observer and swooping in when the team seems stuck is not participating. You need to get involved in the creation process, manage differing opinions, and guide your team through the ups and downs. Remember, once you’ve given up the driver’s seat, it’s difficult to get it back and steer towards the intended results!

Find Counsel. Ask for help. Don’t seek advice on social media. While AI may offer an interesting perspective, your answers will come from talking with one or two confidants. Hire an experienced executive coach – think of the person as AAA or GPS — who provides counsel by listening and guiding. Just because you’re in the driver’s seat doesn’t mean you won’t have vehicle or road issues to navigate.

Think as the Driver. How do you keep your passengers (team members) engaged and allow them to periodically drive?

  • Share your experiences of having worked through past challenges.
  • Speak with the result in mind and keep it brief and on point.
  • Be open to brainstorming new ideas when the current ones are not working, but beware of unnecessary detours.
  • Acknowledge initiatives and steps taken by team members, individually and as a group.
  • Be authentic, and know you don’t have all the answers!

Celebrate! Too many drivers fail to honor their team members individually and as a group. It’s called the “rules of the road.” Many are unwritten. Being aware is how you win! Remember that lessons can be learned when experiencing failures. Resilience is reinforced by telling the truth and making appropriate corrections on the map. Conduct a group debrief of what worked and what didn’t work? Celebrate achievements and lessons learned. Create brags! The process honors you as the driver and your team members, too!

©Jeannette Seibly 2024-2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

How to Hire for Job Fit, Not Just Fill the Job

“Research proves good job fit boosts retention, productivity, and morale—yet we still fail to hire the right people.” Jeannette Seibly

Has your company ever had this experience: In the past five years, one position cycled through three different hires? Each departure brought disruption, lost momentum, and a fresh scramble to refill the role. Yet, despite the clear pattern, the company continued to recruit, onboard, and manage the position exactly as it always had—expecting different results from the same approach. This is a true story for many companies and organizations.

We hire for perceived job skills, but fire for poor job fit. Jeannette Seibly

This isn’t just a case of bad luck. It’s a symptom of deeper issues: misaligned expectations, outdated hiring criteria, unrealistic job descriptions, poor role clarity, and a reluctance to make “real” changes. (We rely on the band-aid approach!)

42% of employee turnover is preventable but often ignored. (Gallup 2025 Workplace Report)

When turnover becomes the norm, it’s no longer about hiring and recruiting—it’s about fixing the same failure over and over again. In other words, it’s a strategic failure.

The cost of replacing a salaried employee can range from 50% to 250% of their annual salary. (SHRM)

What would it take to break this vicious cycle?

Same Job, Same Mistakes: Why the Turnover Keeps Happening

  • We hire candidates we like, but who lack appropriate people skills.
  • We hire applicants with perceived technical skills, but do not make good team players.
  • We hire without objective data, relying on false intuition/gut reactions.
  • We allow an emotional attachment to what we’ve always done, or fear that any change doesn’t guarantee improved results, so we fail to ask for help from an expert.
  • We are blind to the loss of money, talent, reputation, and clients.
  • We use the excuse “our turnover is lower than industry stats,” and fail to understand the financial, operational, and system costs!

I recall a company experiencing over 40% turnover of its management team years ago. Every year! Yet, each year, they told themselves they had it handled!!

Something is off! But are you willing to hear the truth?

Hiring the same way and hoping for better results isn’t a strategy—it’s wishful thinking. It’s time to look deeper, get honest, and make changes that stick.

When Maya started her new job, she was excited. The role sounded like a great fit, and the team seemed welcoming. She didn’t realize her performance plan required handling 60+ accounts solo, after only a one-hour Zoom onboarding meeting. Six months later, she was burned out, confused, and ready to leave. She wasn’t the first. Two others had held the same position in the past three years—and they had left for similar reasons.

Still, the company kept hiring the same way. Using the same job description and interview questions. Employing the same onboarding plan. And each time, they were surprised when top talent left!

Newsflash! If a position keeps turning over, it means that something deeper needs attention. It’s important to understand that addressing the “real reasons” you experience turnover can save time, money, and customers!

It’s to be brave!

Here’s what to do:

Balance the Selection Triad. In the practical guide Hire Amazing Employees, the Selection Triad offers a more balanced approach to hiring decisions—equal weight is given to interviews, assessments, and due diligence, with each contributing one-third to the final decision. Unfortunately, we often base 90% of our hiring choices on the interview alone.

Qualified job fit tools. Not all assessments meet scientific and legal requirements for pre-employment use. In fact, of the 3,000+ assessments on the market, very few actually comply with DOL, EEO, ADA, and other federal, state, and local hiring laws. Ask for a Technical Manual and stop relying on a letter from a law firm.

Use structured interview questions. This makes it easier to compare answers and makes the hiring manager and company seem like a credible employer. Many interviewees today are well-trained and will tell you what you want to hear! Get real. Don’t be afraid to delve deeper into someone’s answers by using the Rule of 3 to deep dive into their responses.

Rule of 3 Example: Instead of asking, “Are you a team player?”

 Ask:

  1. “Tell me about a time you resolved a conflict with a teammate.”
  2. “What was the outcome?”
  3. “What would you do differently?”

Get real about your biases. Yes, you have them – regardless of what you tell yourself. Ageism (older and younger), gender, racism, lifestyles, college degree or not (to name a few) have nothing to do with the candidates’ ability to do the job well and fit the job responsibilities. Your biases are causing you to overlook qualified people!

Example, dismissing candidates without a four-year degree—even when they’ve led successful teams—can eliminate top performers.

Follow a strategic selection job fit system. Yes, you need one! Follow it! Too many companies love to make exceptions, or excuses, only to find out that the person they believed was the ideal candidate wasn’t so great!

When you use a structured interview approach with qualified assessment tools and conduct your due diligence, you need to listen to the results, and stop mentally dismissing the objective data that you like or disagree with. When someone doesn’t fit the job, you cannot fix or change them into who you believe they should be! Stop with the excuses! They are negatively impacting your company’s results!

Hiring managers and leaders—are you ready to challenge your hiring norms? When all else fails, contact a talent advisor with experience. But why wait?

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

For those navigating the 55+ transition, goals aren’t just about productivity—they’re about rediscovery. Whether you’re refining your career path, relocating, or reimagining what fulfillment looks like, the right goal can act as a compass—guiding you toward clarity, confidence, and meaningful impact. Contact Jeannette now.

Are Your Employees Aligned for Business Today?

“Aligning employees with today’s business needs is an ongoing effort for every leader.” Jeannette Seibly

A long-time employee asked his boss, “Do you even know what we’re doing anymore?”

This question revealed more than frustration—it exposed a leadership gap. When change happens but communication stays static, people lose their sense of purpose. External demands, shifting priorities, and unclear messaging breed confusion, erode engagement, and drain morale—even your best employees feel it.

What’s missing? Clarity. Connection. Strategic alignment. Being on the same page.

Why is alignment missing in business today?

  • Unclear priorities – too many external challenges
  • Siloed and factional communication – we impact others when making ad hoc changes
  • Change fatigue and disengagement – leads to mediocre quality of products and service

What You Can Do—Starting Now

Clarify Purpose and Performance. When teams are aligned, there are measurable improvements in productivity, retention, and customer satisfaction scores. These aren’t just numbers—they’re proof that clarity and consistency matter.

  • Remind people why their work matters and the difference the company makes for its customers.
  • Hold people accountable for following policies and procedures – this creates a foundation that employees can trust.
  • Communicate stats about the number of customers, increase in sales, safety, and other metrics that are meaningful to employees and the well-being of the company. 

Communicate with Impact. Lead with empathy by acknowledging that change is hard.

  • Ask employees how they’re doing—not just what they’re doing. This builds trust and keeps morale strong.
  • Talk straight by sharing goals, changes, and expectations clearly. Keep your comments short and on point!
  • Don’t make promises that you cannot keep.
  • Acknowledge team members individually and as a group. Do this frequently.

Delegate Work and Train Appropriately. This allows you to concentrate on resolving challenges and pursuing possibilities.

  • Encourage cross-team collaboration and don’t allow silos or factions to consume everyone’s time and energy.
  • Invite employees to lead mini-projects or suggest improvements – that way, alignment becomes a shared responsibility.
  • Offer training that aligns with new business needs. Make these online and onsite workshops available to anyone wishing to improve their job skills: communication, decision-making, AI experience, personal financial goals, etc.

Strategic Selection Based on Job Fit. Make hiring, promotions, and job transitions based on objective data, and stop relying on subjective rational. Too many times, employees say “yes” not fully comprehending the changes required (e.g., relocation, longer hours, or full-time in the office).

For example, if someone has a high interest and skill in working with financials, train them to take over budgeting or cost analysis duties.

How to Keep Moving Forward Together

As a leader:

  • Conduct regular check-ins with each and every employee
  • Provide feedback – 1:1 and in groups
  • Listen and get the facts — don’t make decisions based on assumptions or emotional reactions
  • Ask open-ended questions, and look for patterns in feedback that reveal deeper concerns or missed opportunities.
  • Remember, silence does not mean alignment!

***

Final Thought

Aligning employees with today’s business needs is an ongoing effort. The question to ask is, “What am I doing today to make sure my team is truly aligned?”

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

Empower with Confidence: Host the workshop: “Get Your Brag On!” to help your team articulate their value, align personal strengths with business goals, and boost morale. Several of my clients have hosted these brag sessions quarterly — these offered clarity, acknowledged contribution, and built confidence in times of change. When employees know how to articulate their value, they’re more likely to stay engaged during the process of change. Contact Jeannette for further information.

Change Management: The Biggest, Costliest Mistake Many Leaders Make

“Hiring the right person for the wrong job equals poor job fit. And no amount of training and development will make them a superstar.” — Jeannette Seibly

🔍 Due Diligence for Systems vs. People

Organizations routinely invest time and resources into vetting changes to systems, operations, technology, and financials. Yet when it comes to hiring, promoting, or transitioning employees, decisions are often made based on gut instinct, biased assumptions, or incomplete data—leading to costly missteps.

“Hiring the right person for the wrong job equals poor job fit. And no amount of training and development will make them a superstar.” — Jeannette Seibly

💥 The Cost of a Misguided Promotion

A bank promoted a young man deemed a “future leader” by upper management. What did they fail to uncover? He lacked respect from both clients and colleagues. Within six weeks, he was fired. The fallout included lost trust, team disruption, and reputational damage.

This could have been avoided by using a strategic job fit selection system and a validated assessment to objectively measure leadership potential, decision-making style, and interpersonal effectiveness.

🧠 Hire with Eyes Wide Open

Promotion and transition errors are a hidden, costly drain on performance, trust, and compliance. The uncomfortable truth? Leaders often stumble for preventable reasons:

  • Gut over data. Nearly 62% of hiring decisions are influenced by managerial bias rather than objective performance indicators (Harvard Business Review, 2023).
  • Resumes are increasingly unreliable. With 45% of job seekers using AI tools (ResumeBuilder, 2024), the résumé is often a polished illusion.
  • Performance appraisals are broken. 66% of employees say reviews are unfair, and 95% of managers are dissatisfied with the process (Gallup, 2022). People are promoted due to politics, not performance.
  • Boomerang hires rely on memory, not metrics. Approximately 35% of new hires are returning employees, yet few organizations analyze the reasons for employee exits or their readiness for current roles (Workforce Institute, 2023).
  • Assessments must meet federal standards. The EEOC and DOL require pre-employment tests to be validated, job-related, and non-discriminatory. Many are not.

💸 Fact: 82% of companies promote the wrong person into management, leading to productivity loss, morale damage, and client attrition—costs that ripple far beyond salary figures (Dove Development).

📈 Promotion: Beyond Performance

Promoting someone based solely on past performance—like a top salesperson to a manager role—often backfires. Leadership demands empathy, communication, and delegation, not just technical skill.

Without proper evaluation and coaching, these transitions frequently lead to disengagement, increased turnover, and missed revenue targets. Objective tools give leaders clarity about who’s truly ready to step up.

🔄 Job Transitioning: A Strategic Imperative

When employees relocate, shift roles, or take on new responsibilities, success hinges on job fit. Often overlooked:

  • Career pathing offers a structured roadmap aligned with organizational needs and personal aspirations
  • Personalized development (mentoring, coaching, tailored skills-building) helps talent thrive
  • Onboarding plans bridge early gaps and reinforce role clarity and cultural alignment

Together, these elements form the backbone of a strategic job fit selection system that improves role transitions and strengthens succession planning.

💸 Fact: Poor promotions and misaligned job transitions can cost organizations up to 10x the employee’s annual salary, especially in leadership roles—making clarity and fit essential to long-term success (Lucent Global, HRMorning).

🚀 Call to Action: Elevate Your Leadership with Strategic People Decisions

The alternative isn’t guesswork—it’s strategy. Smart leaders don’t gamble—they build infrastructure that earns trust and delivers results. They implement a strategic job fit selection system that ensures every promotion and talent transition is intentional, data-informed, and compliant.

That includes:

Validated job fit assessments to predict performance, leadership readiness, and interpersonal strengths

Structured, compliant hiring and promotion processes—standardized interviews and role-specific decision criteria

Manager training to reduce bias and support confident decision-making

Intentional promotion and job transition planning to build trust, reduce turnover, and align talent with long-term success

Your systems are only as strong as the people running them. Let’s make sure you’ve got the right ones in the right roles.

© Jeannette Seibly 2025 All Rights Reserved

🔗 Ready to initiate your next chapter—or refine your role as a powerful contributor? Jeannette specializes in coaching leaders who are ready to build legacies, embrace reinvention, and lead with clarity.

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

🔗 Contact Jeannette for a confidential conversation about smart hiring, insightful promotions, and intentional transitions.

How to Get Past Failure and Move Forward with Confidence

“Success is not final, failure is not fatal: it is the courage to continue that counts.” – Winston Churchill

We’ve all faced setbacks—some were frustrating, others downright humiliating. But instead of retreating and hoping no one notices (they will), the key is to get into action. Failure isn’t a dead end; it’s a detour that redirects you toward better results.

6 Steps to Regain Focus and Drive Success

  1. Reflect with Purpose. Complete the What Worked? / What Didn’t Work? exercise individually, then bring your team together to share insights. This ensures learning, not blame.
  2. Extract Lessons & Adjust. Ask: What did we learn? What can we do differently? Example: If you went over budget, assign clear financial oversight next time. Remember, the key is to tell the truth.
  3. Acknowledge Contributions. Go around the virtual table and recognize each person’s successes. Failure doesn’t erase progress—celebrate what worked and what was learned!
  4. Engage in Honest Conversations. If the failure impacted customers or employees, address it directly. No excuses—just listen, learn, and align on next steps.
  5. Prioritize Alignment Over Consensus. Waiting for full agreement as to what to do next is a fool’s game. Get alignment, make decisions, and move forward. Momentum matters.
  6. Take Action—Now Stop searching for an escape route. Action builds resilience and dissolves resistance. The sooner you move, the faster you recover.

Failure isn’t the end—it’s a pivot point. The faster you embrace it, the stronger your leadership becomes.

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, specializes in delivering innovative solutions for hiring, coaching, and leadership challenges. Over the past 32 years, she has empowered business owners, executives, and managers to achieve remarkable success. With a steadfast commitment to excellence, Jeannette champions those eager to elevate, expand, and excel in their results.

Key Factors to Hire for Job Fit and Avoid Costly Loss of People

“Job fit is crucial when hiring and promoting people to achieve intended business results.” Jeannette Seibly

Did you know: “Employee engagement in the U.S. fell to its lowest level in a decade in 2024, with only 31% of employees engaged?” (Gallup)

I would assert that many employers are unclear about what job fit is and what it is not. Employees who excel in jobs that fit their thinking style, core behaviors, and occupational interests stay longer and are more engaged.

If you are frustrated and annoyed with hiring great people into the wrong job, this article is for you.

Today, many qualified people are looking for work because they are retiring, being fired, being laid off, or looking for something better. Although there are a lot of great job candidates available – buyer beware – it doesn’t mean they will fit well into the job responsibilities of your company. Outdated hiring practices that rely on intuitive hiring, biases, and inappropriate pre-employment assessments will cause you to lose key customers and top talent while hurting profitability.

“Too often, we hire based on subjective reasons but fire for poor job fit.” Jeannette Seibly

What Are a Few Signs of Poor Job Fit?

• Work assignments are late, with a lot of excuses
• Promises are made without achieving the intended results
• Frequent mistakes occur, and the employee misreads what needs to be done
• Conflicts with team members, customers, and bosses
• Failure to listen, incorporate others’ ideas, and develop win-win-win outcomes
• Lack of business growth (sales) or overrun of expenses
• Constant change in direction – they are easily distracted by “shiny objects” or “crystal ball” syndromes

Why Does Poor Job Fit Happen?

• No real objective data collected (e.g., resumes are more than 80 percent inaccurate).
• Rely on intuitive hiring practices that reflect biases (e.g., the job interviews account for 90 percent of the hiring decision).
• Unwilling to improve the selection process, citing costs for improvement and ignoring costs for hiring mistakes.
• Failure to conduct thorough due diligence (e.g., relying on false data, such as name of employer, education).
• Use inappropriate assessments to determine job fit (e.g., overlook validity, reliability, predictive validity, and distortion factors)
• Believe any known limitations can be overcome with training and development. (Forgetting that no one works that hard to be someone they are not. This is a trap that almost every hiring boss/leader falls into!)

What Is Job Fit?

Job fit refers to the alignment between an individual’s skills, experience, values, and personality with the requirements, culture, and expectations of a specific job and organization. It encompasses several key aspects:

1. Skills and Experience Fit: How well an individual’s abilities and past work experience match the tasks and responsibilities of the role. While these required skills and experience may sound good on paper, the job candidate may not be able to use the skills effectively. It’s why valid job-fit assessments are required. When using highly validated and reliable assessments, you gain insight into the real person and their core behavior, occupational interests, and thinking styles.

2. Cultural Fit: The degree to which an individual’s values, behaviors, and working style align with the company’s culture and work environment. A startup or new business venture is very different from working in a well-established company. In a company that requires thinking outside the box, some job candidates may believe they can … but are unable to design and develop sustainable systems or results.

3. Motivation and Interest: The extent to which an individual’s career goals and personal interests are aligned with the job’s duties and opportunities for growth. With changes in people’s work ethic, their career or life aspirations may misalign with the company’s needs and goals. It’s critical to have very clear expectations: PTO, work-life balance, accountability for following up and following through, etc.

4. Team Fit: How well an individual works with existing team members and contributes to team dynamics and cohesion. Are they someone who can work well with others, be coachable, and keep their ego out of the way?

When job fit is strong, employees are satisfied, business excels, and customers keep coming back.

Strategies to Improve Job Fit

• Create a sustainable strategic job fit selection process.
• Get real about what you need and the type of person who can fulfill the desired results.
• Work with a talent advisor/hiring consultant to train managers on interviewing, due diligence, and using the proper job fit assessment. (Each should account for 1/3 of the selection decision.)
• Remember, many savvy job candidates will tell you what you want to hear, and hiring bosses have a low probability of discerning the truth. It’s why objective data is required.

To recap: Using a qualified job fit assessment that meets the validity and reliability requirements outlined by the Department of Labor, conducting proper due diligence, and structuring interview processes to affirm your intuition/gut will provide clarity and are crucial to improving employee engagement, customer retention, and improving the bottom line.

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Working with small and family businesses, her expertise guides leaders and bosses to refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.

Grab her book, “Hire Amazing Employees” — it provides overlooked issues when designing and using a strategic job fit selection system.

Selling Ideas is Required of Leaders

“To be an influencer, you must be emotionally unattached to receiving credit.” Jeannette Seibly

As a leader, selling your ideas takes two things: 1) lots of practice and 2) the ability to have the right conversations. Emotional intelligence is also required to be able to read others’ reactions, incorporate their ideas, and be flexible without losing the intention of the idea.

What gets in your way?

• It’s all about you! AKA ego! While it may initially be your idea, the refusal to expand and contract the idea will hurt implementation and execution.

• Immovable. You’re emotionally attached to how it MUST look. The reality? Others will influence the idea’s success.

• Ignoring the Full Impact. You’ve not considered the impact it has on others, the situation, perception (e.g., co-workers, community, clients), cost, and time factors.

• It’s Not the Right Time. And … the reality may be (depending on your team, boss, and company) … it may never be the right time (especially if they don’t like your idea).

• You always have new ideas! People hate change and have tuned you out, especially constant change for the sake of change.

How to Sell Your Ideas and Be Heard

Share ideas during meetings. Then, research the pros and cons IF there is interest.

• Create ideas during conversations. Be responsible for listening to their feedback and input.

• Share ideas after you’ve researched them. This includes the benefits and costs: objective facts, other’s insights, and company politics.

• Get real — objective facts are key. Look at actual costs, time, and impact on others. Then, include emotional factors.

• Incorporate others’ input. Be responsible for listening, asking open-ended questions, without diminishing the value or the intention of their input or your idea.

• Brag! Use your brags effectively. Selling yourself and your idea at the same time makes a positive difference. For example, when I worked at QRS as a Quality Manager, we talked about a similar idea, and here were the pros and cons. Remember, facts are important!

• Share the credit. Remember, it’s a team effort!

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, while championing those ready to elevate their game to new heights.

Results Aren’t Hard to Achieve When You Set Them as Big Goals

“We need to change our mindset about how we go about achieving our goals!” Jeannette Seibly

Achieving results can be straightforward when you set them as achievable goals! Often, the problem is we play it safe and stick to results we know we can win instead of expanding our mindset and skill set. Setting small comfortable goals (aka tasks) often leads to distractions, boredom, and blaming external factors.

Getting outside your comfort zone with bigger goals can make a positive and impactful difference. (Remember, a goal is not a task … it’s intended to make you stretch yourself.)

Tips to Achieve Intended Results

1. Complete the “Get Your Brag On! and learn how to sell yourself and win in five easy steps. These exercises create the positive mindset to expand or create your “winning game.”

2. Ask yourself, what do you really, really, really want to achieve? Write it down, cross it out, and ask again without any “yeah, buts!” This helps uncover your true (underneath the surface) goals.

3. Repeat the question above. Doing so helps bypass initial beliefs about what you should want to achieve, and goes beneath the surface.

4. Write down your goal and fine-tune it into 10 words or less. This make take some time. Don’t skip this step! Clear, concise goals are more engaging and meaningful. And, more likely to be achieved.

5. Review for intention. Clarity of your intention is crucial to influencing others while selling and achieving your results.

6. Declare a deadline for the goal. While achieving the goal is important, the transformation of your attitude and behavior requires commitment and focused action. Without a deadline, you will let yourself off the hook with too many excuses.

7. Work backward from the deadline to create milestones. Weekly or monthly indicators work best to ensure you’re on the right path.

8. Fill in the details. Include team members, communication, budget, ROI’s, operation, and technology aspects.

9. Hire an executive coach to hold you accountable and responsible for achieving your results. The right coach will guide you, simplify the process, and keep you focused. They will also hold you to a higher standard that you’ve always wanted to achieve but didn’t know how.

Remember, without structure and accountability, you’re more likely to dilute your goal, get distracted, or set it aside when obstacles arise … and they will.

Results can be easy to achieve when you set them as BIG, achievable goals!

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.

Communication Styles that Hurt Leadership Effectiveness

“Good communication skills are required by everyone for a company, team, and project to achieve intended results.” Jeannette Seibly

Between 40% and 60% of conversational utterances are ego-related, focusing on our own feelings, opinions, and personal experiences. This self-centered conversational tendency is even more pronounced on social media, where some 80% of communication focuses on the self. (Wall Street Journal, January 2025)

The Problem: Poor communication is a widespread issue in workplaces today, worsening among leaders and bosses causes preventable conflicts.

Why This Matters: Leaders must listen, engage, and encourage employees. Otherwise, it will impede projects, budgets, timelines, quality, delivery, and other results.

Communication Styles That Cause Conflicts

Self-Interest Approach: Asking questions just to turn the conversation to oneself (aka BoomerAsking). (Wall Street Journal, January 2025).

Top-Down Approach: Dictating tasks without explaining “why” undervalues team members, stifles brainstorming, and leads to passive resistance.

• Passive Approach: Avoiding conflict and not asserting opinions leads to unresolved issues and perceived weak leadership.

• Aggressive Approach: Harsh, confrontational communication erodes trust and makes team members fear sharing ideas.

• Manipulative Approach: Deceit and fact-spinning create a toxic culture of mistrust.

• Inconsistent Approach: Frequently changing messages (aka relying on your feelings and indecisiveness) cause confusion and make leadership seem unreliable.

• Lack of Openness Approach: Unwillingness to listen to feedback and new ideas alienates team members and stifles innovation.

• Overly Technical Approach: Using complex language alienates non-experts and hinders understanding.

No one wants to believe that they are using these approaches. But take a moment and really look to see when, where, and why you engage in these bad habits.

How to Transform These Bad Habits

1. Hire an Executive Coach. Even if you need to pay for it yourself, it’s worth every dollar. Poor communication is why many bosses and leaders find themselves unemployed or sidelined. It’s avoidable with an executive coach.

2. Use a Qualified Job Fit Assessment. Understand “why” your thinking style, core behavioral traits, and occupational interests can get in the way of communicating effectively with others. This objective tool is priceless and helps you keep your job! And, when used as designed, can help you get promoted!

3. Develop Strong Meeting Leadership: Leading meetings effectively is crucial — on-site, remote, and hybrid. Work with your coach, take workshops, and watch videos to learn the nuances between mediocre and great meetings. Your communication style will determine the success of your teams’ results.

4. Become an Active Listener and Listen to and Give Constructive Feedback: Attend and participate in workshops, leadership coaching sessions, and other feedback programs. Don’t be afraid to provide quality feedback that makes a positive difference. It all requires good communication skills and an awareness of how you are perceived.

5. Develop Emotional Intelligence. Being mindful is key. Learn when and how to use humor, approach sensitive topics with empathy, and be willing to learn along with your team.

6. Pay Attention to Generational Differences. Older generations may use meetings to tout “this is the way it’s always been done,” making it difficult for newer employees to provide new ideas and solutions. Younger employees may rely too much on social media as “the way to get things done” and fail to understand “fake news” and “sensational podcasts designed to attract ‘Likes.’” It’s up to you to manage these interactions with communication finesse!

7. Train on Etiquette and Expectations: It starts with you! Become familiar with virtual conferencing systems and how to effectively communicate using them! Then, train your team members and others on how to get the most out of these meetings.

8. Be Coachable and Have a Willingness to Admit Mistakes: When you feel insecure about a situation or working relationship, you will tend to dominate the conversation instead of asking for help. Share your experience with brevity and admit when you don’t know something. (It’s a foundational skill required of great leaders.) Hold yourself accountable for implementing the feedback asap.

Good communication skills used during 1:1’s, team meetings, and other conversational moments can be beneficial to everyone … especially you! Remember, a good communication style will avoid conflict and will enhance your team’s cohesion and productivity while achieving great results!

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.