Leadership development

Accountability Is a Leader’s Greatest Weakness

March 30, 2026 by Jeannette Seibly

“Accountability is crucial to produce required results in today’s workplace, yet it often appears to be missing.” Jeannette Seibly

Many companies today are experiencing rapid change. With growth come gaps in leaders’ ability to improve revenues and results. These gaps often stem from leaders relying on easy-to-work-with relationships, likability, or mediocre communication skills as substitutes for delivering measurable outcomes.

While many companies value a current or future leader’s ability to build relationships, communicate effectively, and make good decisions, the reality is that many do not hold these leaders accountable for producing intended results, and developing the skills required to do so. As a result, only 10% of teams are actually producing intended outcomes. This costs companies the retention of top talent and customers. It also puts leaders’ jobs at risk.

In one company, a team missed quarterly goals for six straight quarters—not because of lack of talent, but because no one required follow-through. Once accountability systems were put in place, the team hit their goals over the next two quarters.

What is Accountability? It means honoring commitments, owning the process and the outcome, and ensuring the work gets done as promised. Without accountability, even strong skills and good intentions fail to produce intended results.

How to Improve Accountability

Be Responsible for Clarity of Expectations. Lacking clarity, developing real goals, and taking action can be difficult when a leader or boss fails to check in with progress or diminishes or dismisses new ideas or resources as viable possibilities. When you are clear about what is expected by your boss, company, and/or client, you must be accountable for ensuring progress to achieve it. Clear expectations prevent assumptions, excuses, and reworks—three of the biggest drains on results.

Keep It Simple and On-Track. This is a corollary to expectations. When you make it complicated, constantly change your focus, or chase “shiny objects” that have no direct bearing on the tasks at hand, team members stop. They simply stop doing the work and stop communicating. Get them back in action by staying focused and speaking in a manner others understand and can support. Simple systems such as weekly priorities, short check-ins, and visible scoreboards help teams stay aligned and accountable.

Have Those Tough and Not-So-Easy Conversations. Many times, leaders get fearful when they lack specifics about an employee’s so-so or mediocre performance. Or they fear blowback if the person is well-liked on the team but not highly effective. Not holding team members accountable—and not providing laser-like coaching—takes an otherwise good employee and makes them less effective. Take time. Talk with your executive coach. Ensure what you believe is the problem actually is the problem, and not based on gossip or others’ misperceived beliefs. Avoiding these conversations sends an unintended message: mediocre performance is acceptable.

Become Resilient. Yes, there will be mistakes and failures. Instead of wallowing in them or relying on excuses, get yourself and your team clear by using the What Worked? / What Didn’t Work? exercise. Then brainstorm solutions for what was missed, overlooked, or ignored. Hold people accountable by having them get back to you by a specific time. If they fail to do so, reach out with a reminder. Resilience, especially when you believe you “shouldn’t have to,” keeps accountability from sliding into blame. And blame is where many leaders unintentionally shut down performance.

Stay Connected. Consistent connection eliminates surprises and is one of the biggest reasons leaders struggle with accountability. Feedback, 1:1 meetings, and scoreboards help keep everyone on track and in action. It starts with you, as the leader, staying in communication with your boss. Also, be accountable to your team. Hold weekly meetings and keep them short and on-point. When you stay connected with your team and team members, they will amaze you.

Hold Yourself Accountable. This can be more difficult than holding your team accountable. Listen and document when you make promises or say you will do something. Follow up and follow through with needed resources. Encourage initiatives. Talk with your executive coach consistently to ensure you’re aware of any potential pitfalls. Your team mirrors your behavior—your accountability sets the standard for theirs.

Jeannette Seibly is a Talent Advisor, Leadership Results Coach, and Business Author with over 33 years of experience guiding people to empower themselves, transforming workplaces into places that work, and shaping leaders who truly lead.

Want to become a stronger leader? Do you want a team that delivers instead of explains? Accountability is the place to start. If you’re ready to strengthen your leadership, improve your listening, and be held accountable, contact me. Let’s talk through your next steps.

The Ego Blind Spots That Derail Your Leadership

March 23, 2026 by Jeannette Seibly

“Remember, an oversized ego can sabotage your decisions, your leadership success, and your company’s results.” Jeannette Seibly

Some leaders don’t realize their ego enters the room ten minutes before they do. Their ego may help them win deals, but it quietly destroys trust, credibility, and every relationship required to sustain success.

Every leader (men and women) has an ego. The real question is whether yours is working for you or quietly working against you. Are you dialing up your humility and dialing down your ego? Or do you rely on others to continue bolstering your need to be right, talk over others, and be the center of attention?

The issue is that these individuals often lack genuine self‑confidence, seek constant validation, and give away their power. Early in life, people encouraged their stories; it became their success strategy. Now, as leaders, it has turned into a liability. The deeper truth: they never learned how to build real emotional intelligence, so ego became the substitute.

Many even recognize they talk too much and listen too little, yet instead of getting the help they need, they rely on inauthentic acknowledgments of the problem — as if naming it excuses them from developing real emotional intelligence and emotional integrity.

Do you…

Talk too much?
Listen too little?
Make everything about you?
Fail to understand the other person’s point of view?
Diminish or dismiss others’ contributions?
Cut people off because you think they’re talking too slowly or you already “know” what they’re going to say?
Ignore promises made because you don’t remember making them?

These behaviors don’t make you a leader others want to follow … at least not for long. They create turnover, lost sales, stalled careers, and eroded trust. Often, they make you the leader people tolerate until you’re removed from your role.

How to Transform from Egotistical to Influencer

Talking Too Much and Missing the Point. Talking too much, no matter how entertaining your stories are or how high your energy is, derails team meetings, workshops, and collaborative discussions where interaction is expected. It signals that you either don’t fully understand what’s happening or simply don’t care.

Some may even label you a “Chatty Cathy” (men and women), not because you add value, but because you’re a convenient source of gossip.

In sales, a big ego might help you close contracts, but it will never build customer loyalty, employee psychological safety, or sustainable results. People notice the disconnect long before you do. A large ego can make you feel successful right up until the moment it costs you your team, your customers, or your reputation.

Transformational Point: Pause before speaking and ask yourself, “Is this moving the conversation forward or just feeding my ego?”

Listening Too Little and Cutting People Off. Talking over others means you’re not listening, regardless of the excuse you give yourself. The truth is, you don’t actually know what they were going to say since you’re not a mind‑reader. Over time, this creates a psychological safety issue because when it’s time to participate in brainstorming or team meetings, people don’t trust you to honor their voice.

Transformational Point: Practice listening to understand, not to respond. Your influence grows when others feel heard.

Failing to Understand Others. If it’s always been about you and your ego, it’s time to shift. As a leader, it must be about the company, the product or service, the customers, vendors, and employees. You may say the right words, but if your actions don’t match, no one believes you. In sales, this is where customer satisfaction quietly disappears due to promises being made and not followed or remembered.

Transformational Point: Shift from “How do I look?” to “What does this person need from me right now to be successful?” Then, deliver.

Allowing High Sociability to Become a Liability. People with high sociability and “energizer bunny” enthusiasm can be fun … until they’re not. You may have great stories about the people you’ve helped, but there are just as many who feel you didn’t support their goals or vision. That disconnect matters now and, in the future, because people just don’t forget.

Transformational Point: Channel your energy into being present, not being the center of attention. Real connection beats charisma every time.

Lacking Self‑Awareness. Many ego‑driven leaders avoid feedback, skip reflection, and resist taking or using qualified assessments because they fear what they’ll learn. Ironically, this avoidance is what keeps them stuck.

Transformational Point: Build a weekly self‑awareness practice of reflection, feedback, and assessments. Awareness is the antidote to ego.

Working with an executive coach can help you temper the constant need to talk, explain, or entertain. Learning to listen, really listen, takes daily practice. And yes, you’ll still be highly sociable and full of energy. The difference is that now you will be effective, not exhausting, when working with others.

Transformational Point: Commit to one daily behavior change. Small steps that build consistent shifts create lasting influence … that’s mastery and building your influence in an effective way.

You don’t have to lose your confidence or energy to become a stronger leader — you simply need to balance how you are using your ego. If you’re ready to strengthen your influence, improve your listening, and build a leadership presence people trust, contact me. Let’s talk through your next steps.

Boredom Is the Excuse We Use to Avoid What Matters

March 19, 2026 by Jeannette Seibly

“When boredom sets in, it’s time to take action to build our careers and pursue our life passions.” Jeannette Seibly

Boredom may feel familiar, but it’s not the root cause of dissatisfaction. It’s the early warning sign that something in your work, career growth, or life direction needs attention. When you ignore it, you repeat the same patterns. When you pay attention, it points to the real issues: poor job fit, stagnation, avoidance of goals, or a lack of meaningful focus. Your legacy is shaped by what you do next: avoid the signal or act on it.

When Boredom Shows Up, It’s Pointing to Something Deeper

Are You in the Right Job? According to multiple studies, over 80 percent of employees are in jobs that don’t fit them. When job fit is off, boredom becomes a symptom, not the cause. Ask yourself whether your boredom is tied to tasks and challenges you don’t care about, or the overall job responsibilities. Work with a career coach or executive coach to get focused on what’s next. Then, take the steps required to move forward.

Do You Take Time to Learn? More than half of the workforce experiences job boredom daily, and one of the biggest contributors is stagnation. Learning, whether through online courses, on-site workshops, self-training, or talking with others about their roles, keeps your brain engaged and your career and life moving forward. Helping others achieve their goals can also reignite your own motivation.

Do You Volunteer? Volunteering is a powerful way to give back to your community or represent your company. It’s also a proven way to develop leadership, communication, and problem-solving skills. When you stretch yourself in new environments, you bring that energy back to your job, often feeling reenergized, more confident, and more capable than before.

Do You Pursue Long-Term Goals? Avoiding your personal goals creates frustration and, yes, boredom. You have the time, use it. Whether it’s writing a book, finishing a certification, or completing a creative project, progress in your personal life often boosts satisfaction at work.

Do You Have Something to Look Forward To? Hiring the right coach to pursue your passions (weight loss, exercise, learning a second language, music, woodworking, or anything else) creates momentum. When you have meaningful activities outside of work, you’re more focused and productive during the day so you can enjoy what matters most to you after hours.

Nearly 50 percent of Americans say they’re bored at work and employees report being bored at work for more than 10 hours per week. Remember, boredom is real, but it’s rarely the root issue of your dissatisfaction. It’s a signal. The question is whether you’ll use boredom as an excuse or as a catalyst to pursue your career and life goals.

Jeannette Seibly is a Leadership Results Coach, Talent Advisor, and Business Author with 33 years of experience activating greatness in leaders and companies. She delivers practical coaching and solutions that elevate performance today, build legacies that stand the test of time, and support people in empowering themselves to lead with clarity and impact.

Boredom is a signal, not a sentence. This week, choose one area in your life or career to deep-dive, volunteer, or pursue a long‑ignored goal. Take a single step forward. Momentum comes from action, not excuses. Reach out when you’re ready to get clear about what’s next.

Executive Sponsorship Is Key to Your Advancement

March 12, 2026 by Jeannette Seibly

“You earn executive sponsorship when you are prepared, take initiative, and show you can be trusted.” Jeannette Seibly

Executive sponsorship is different from mentorship. Executive sponsors advocate for you behind closed doors, put their name on your readiness, and take a risk by elevating you when speaking with others.

Leaders only sponsor people who consistently demonstrate good judgment, maturity, and the ability to represent the company well.

Too many employees are not ready for executive sponsorship. Nearly half of executives (49%) say employees lack the skills required for the company’s strategy, and 46% of employees say they receive little to no career development support from their bosses. This combination creates a significant readiness gap and it’s one of the biggest reasons people stall in their careers before they ever reach leadership roles. (LinkedIn Learning)

This is why they lack executive sponsors to move upward.

But all is not lost. It takes:

Demonstrating consistent results, strong communication, emotional maturity, and the willingness to be coached.
Building trust across teams, showing sound judgment under pressure, and proving that you can represent the company well.
Doing the work, reaching out for support, and showing, through your actions, that you are ready for more.
Critical: Being someone who an executive can trust and is willing to advocate for behind closed doors.

Keys to Being Worthy of Executive Sponsorship

Integrity. This is foundational. If you don’t do what you say you will do, people stop seeing you as someone they can trust or sponsor. Integrity also includes discretion, emotional steadiness, and the ability to be trusted with sensitive information. Work with an executive coach to fine-tune your ability and readiness.

Listen. Communication skills are critical. Most critical is your ability to listen, follow advice where appropriate, and build solutions with your teams. If you are looking for a sponsor, you must demonstrate your ability to listen across departments, build relationships, and influence without authority.

Speaking. While most people hate public speaking, worse than the thought of death, it is a cornerstone for your readiness. Take courses. Get in front of the room. And, most of all, be coachable. While you may think you “nailed a presentation,” the attendees may have a very different view … and their view will count more than your own. Speaking also signals whether you can represent the company externally, a major factor in being sponsored.

Facilitation. Brainstorming, conducting effective meetings, and ensuring everyone is heard and valued are keys to being considered a good team leader. Preparation and bringing forth your A Game is critical. Facilitation also demonstrates emotional intelligence and your ability to stay composed, navigate conflict, and elevate others.

Entrepreneurial Leadership. Being focused on revenues, results, and retention (employees, vendors, and customers) is important. Without these interests, you lack the drive to build and expand the business, develop your people, and increase the company’s revenues. Strategic thinking and understanding how the business is profitable, anticipating risks, and aligning decisions with company priorities is a major readiness marker that executives watch closely to determine who they want to sponsor.

Coachability and Accountability. Work with an executive coach, industry mentor, and company mentor to develop yourself and gain insider knowledge with the ability to use it effectively. Show up on time, do the work, and be accountable for the results you achieve and mistakes you’ve made. These are essential learning moments. Accountability, humility, and the ability to course-correct quickly are often what tip an executive toward sponsoring you.

Self-Development. Develop clarity about yourself by completing a qualified assessment that shows you who you really are instead of how you want to be seen. If you’re trying to be someone else, people lose confidence and trust in you. Also, complete Get Your Brag On! to learn how to sell yourself in a business savvy manner.

Executive sponsorship won’t come from waiting. It comes from preparation, initiative, speaking up, and showing up ready! Invest in your development. Ask for support. Build the relationships that elevate your work. You don’t have to push through the leadership gap alone. Connect with me and let’s build the clarity, confidence, and presence that will move you forward.

Are You Growing Your Career Value Through Skill Stacking?

March 5, 2026 by Jeannette Seibly

“Skill stacking improves the value and impact you build today; they become your legacy footprint for tomorrow.” Jeannette Seibly

Are you bored with your job? Lack clarity about how to improve your paycheck? Want a promotion that just isn’t happening? Skill stacking gives you a practical way to grow your value without waiting for someone else to hand you the next step.

What is skill stacking?

Skill stacking is when you build a set of skills that fit well together. These skills help you become more valuable and able to handle different tasks at work. Instead of trying to be the very best at one thing, you strategically and intentionally develop and grow a mix of skills that work together and open the door to new opportunities.

Why is this important?

Every legacy is built one skill, one insight, and one decision at a time. Most people don’t realize that the careers they admire, and the confidence they wish they had, are often the result of something simple and accessible: stacking skills over time.

When Daniel became a team leader, he wasn’t the most experienced person in the room. But he started stacking small skills that made a big difference. He learned how to run an effective meeting. Then he practiced giving feedback that people could actually use. Later, he took a short course on reading financial reports so he could understand how his team’s work affected the company.

None of these skills made him a superstar overnight. But together, they changed how people saw him. His team trusted him more. His decisions improved. Other departments began asking for his input because he understood the bigger picture.

Over time, Daniel’s stacked skills shaped his leadership style, and his legacy. He didn’t become a great leader because of one big moment. He became one by building skills that worked together and made a lasting impact.

Remember, skill stacking is about strategically and intentionally growing your value so your work, your impact, and your future reflect the legacy you want to leave.

4 Ways to Start Stacking Skills That Make You a More Valuable Leader

Learn the basics. Knowing how to place numbers in the right boxes doesn’t mean you know if they’re accurate or how they were created. Learn! Understanding the fundamentals gives you the confidence to ask better questions, catch mistakes, and see patterns others miss.

Expand your current skills beyond what you currently do. You may be able to do your job well, but do you understand what happens next, beyond the catchphrases you were taught to say? Understanding the upstream and downstream impact of your work helps you anticipate needs, solve problems earlier, and communicate more effectively with other departments.

Develop the depth and breadth of job responsibilities. Often, this requires meeting with industry experts and company mentors. The more you learn about your industry and profession, and learn how to use that knowledge well, the more valuable you become. Depth gives you credibility. Breadth gives you adaptability. Together, they shape a professional identity that stands out.

Engage in curiosity and ask open-ended questions. Take time to learn more from customers, coworkers, and others about your job or profession … and theirs too. This information can create new insights into how to do your job so that your company and its clients benefit. Along the way, you become a stronger employee and leader. Curiosity naturally expands your understanding, relationships, and influence.

Skill stacking is one of the simplest ways to grow your value without waiting for permission or a promotion. Each new layer of understanding, mastering the basics, expanding your role, deepening industry knowledge, and asking better questions, builds a stronger, more adaptable you.

As these steps compound, your professional identity stands out, your opportunities expand, and your confidence grows. Skill stacking isn’t about becoming everything to everyone; it’s about strategically and intentionally building strengths that make you unmistakably valuable to employers and clients.

Legacies aren’t built at the finish line; they’re built in the skills you sharpen every day. Stack them with purpose. Strengthen one, stretch another, and stay curious. Ready to grow your impact? Contact me.

Leaders, Your Results Suffer When People Feel Excluded

March 2, 2026 by Jeannette Seibly

“The quality of your results are impacted when employees feel excluded.” Jeannette Seibly

Even small acts of exclusion, like taking sides or avoiding one another, can ripple outward, but they are preventable. Years ago, I worked with a manager I admired. Whenever her employees didn’t get along, she’d seat them next to one another. Eventually, they learned how to work well together. This simple tactic prevented people from taking sides and reduced the likelihood of coworkers feeling excluded now and in the future. She understood that effective collaboration mattered to the entire company and its customers.

Today’s leaders face far more complex forms of exclusion, and the impact can be much greater than two people who don’t get along. When employees feel excluded, they become isolated, less able to do their jobs well, and more disengaged.

People knowingly and unknowingly create silos, factions, and cliques that gossip, limit productivity, and make it difficult to achieve quality results because not everyone is invited or included. These groups quietly undermine collaboration, slow down decisions, and create costly barriers.

The costs show up in delayed customer responses, rework caused by withheld information, turnover ripple effects, and even legal exposure when patterns of exclusion go unaddressed (e.g., harassment, discrimination).

When people don’t feel invited to contribute or are prevented from participating, collaboration breaks down, productivity drops, and your best talent quietly disengages.

Leaders unintentionally enable exclusion when they ignore subtle behaviors, reward “insider” groups, or allow cliques to dominate conversations or decisions. Leadership awareness requires noticing these patterns early and addressing them directly.

What Can You Do as a Leader?

Hold Weekly Team Meetings. Address: What’s been working? What do you need help with? Share updates on new issues or concerns. Acknowledge successes. These conversations help people feel included and strengthen teamwork.

Develop Facilitation Skills. Develop strong facilitation skills for on-site, hybrid, and remote meetings to ensure all voices are heard and no one feels sidelined.

Honor Each Person’s Ideas. Some ideas may evoke laughter or scrutiny, but leaders must recognize when reactions create alienation. Acknowledge all ideas and ensure everyone feels psychologically safe to contribute.

Provide Frequent Feedback. Offer insights to people who are causing logjams or difficulties for customers or coworkers. Clear feedback helps prevent behaviors that exclude others from participating fully.

Ask the Employee. When creating a project or event, invite people directly and let them decide yes or no. Too often, leaders assume someone doesn’t want to participate because they’ve declined in the past or because someone else is quietly excluding them.

Counsel Future Leaders About the Cost of Exclusion. Instead of communicating, people of all ages will exclude others as a power play, to show they’re upset, or simply because they don’t like someone. In effective teams and profitable companies, future leaders must work well with anyone, anytime, and anywhere to ensure no one is left out.

Become Aware of the Cost, Legalities, and Psychological Safety. Ignoring people being or feeling excluded is expensive. When good people leave, the time, money, and energy invested in them walk out the door … and they are often followed by other employees and customers.

Building Strong Team Results. Be intentional about team-building activities. Not everyone plays golf, wants to ride a horse, or can climb a wall. These activities naturally exclude people. Instead, focus on communication and getting to know one another as people. Tools like PXT Select® help teams understand strengths and communication styles, making inclusion easier and more natural. Note: PXT Select also improves job fit. Miscommunication and misinformation often come from people who are not fully engaged in their roles.

When leaders address exclusion early, they strengthen trust, improve results, and create workplaces where people want to stay and contribute.

Jeannette Seibly is a Leadership Results Coach, Talent Advisor, and Business Author with 33 years of experience guiding leaders and executives to achieve exceptional results. She delivers practical coaching and innovative solutions for hiring, leadership development, and performance success. Successful leaders have coaches—connect with Jeannette to elevate your results and impact in 2026.

As a leader, ensuring everyone on your team feels included is essential to serving the company and its clients. Small groups can quietly undermine collaboration, slow down decisions, and create costly barriers. If you’re seeing signs of exclusion and are unsure how to address them, contact me for a confidential conversation so we can identify the blind spots and strengthen your team’s ability to work well together.

NOTE: A new presentation, Psychological Safety: The Leadership Advantage, is one you cannot ignore. Contact me for details on presenting this information to your business leaders, bosses, and managers.

What Are You Waiting For? Your Legacy Needs You

February 26, 2026 by Jeannette Seibly

“We have way too many excuses for not doing what we desire to do. But those excuses will turn into long-term regrets if not acted on now.” Jeannette Seibly

Many of us who are 55+ are still waiting; and plenty of younger people are waiting too. Waiting for inspiration, motivation, money, freedom, permission, or time. The problem? These excuses will continue hanging around until you get into focused action. And with people living longer, healthier, and more active lives than ever before, waiting only delays the impact you could be making right now.

Activate Your Inner “Can Do” Leader

Clarity. Yes, we all love to wait until we’re “clear” about what we want to do. News flash: you already know. Most people 55+ have ideas that have been tapping them on the shoulder for years; and those of you who are younger also know what you want to do. But, to make something happen, you must develop a better relationship with uncertainty and take small steps forward. Clarity grows through action, not contemplation.

Action Creates Motivation. Waiting and waiting and waiting some more won’t change anything … except maybe your excuses. The key: you already know the general direction you want to go. Writing a book. Creating a time‑saving invention. Designing a new app. Redesigning your home or backyard. Getting promoted. Launching a consulting practice. The list goes on and on. Take action. Neuroscience shows that even tiny steps forward create momentum and confidence.

Create a 10‑Word Goal. Anything longer becomes word soup. It’s meaningless and camouflages what you really want to accomplish. These ten words focus clarity and commitment.

Do Your Homework. If you want an investor, a new job, or a promotion, you must learn how to brag about what you’ve already accomplished. Get Your Brag On! will guide you in how to pitch your achievements with confidence and credibility, a skill many 55+ (and younger) professionals underestimate but desperately need.

Build a Team. Yes, you will need a team. They may help once, or they may help you full time. Have conversations and build the support you need. And stop using these excuses as reasons why you cannot start.

Solutions to your excuses. If your excuse is that you need to:

Crunch financial numbers, instead hire a bookkeeper.
Create a website, instead hire a technology expert.
Edit your book, instead hire an editor and coach to guide you.

Hire a teacher for anything you don’t know or don’t understand. DIY is not a badge of honor when the project fails because you were unwilling or unable to ask for help.

Move Past the “I’m Bored” Stage. Every project has a lull. This is the point where many people stop and never return. This is where dreams quietly die, but not entirely. They keep hanging around, tapping you on the shoulder and whispering in your ear until they get tired of waiting. Hire a coach. Do the work. Every step taken moves you closer to achieving your goal.

Celebrate Every Step with a “Yes! I Did it!” Every task, celebrate with a “Yea!” You get the idea: stop being so hard on yourself and celebrate along the way. Celebration reinforces progress and keeps your brain engaged. Read Get Your Brag On! for ideas to keep you in motion moving forward.

Waiting for the “right moment” only creates more waiting. Your ideas don’t disappear. They simply linger, nudge, and whisper until you finally take that first step. Focused action, especially small steps, is what brings your legacy to life.

If you’re ready to stop postponing your dreams and start moving forward with clarity and confidence, contact me. I’ll help you get into focused action now and build the legacy you’ve been wishing for and talking about for far too long.

Psychological Safety: The Leadership Advantage You Can’t Ignore

February 23, 2026 by Jeannette Seibly

“Psychological safety isn’t optional. It’s a leadership responsibility.” Jeannette Seibly

Psychological safety is an often-overlooked leadership issue gaining more and more attention due to rising employment litigation, turnover, disengaged employees, and shaky bottom lines.

As a leader, you are responsible for creating and maintaining an environment where team members feel safe speaking up, taking risks, and expressing their thoughts without fear of reprisal. In addition, you are responsibility for making sure there is no subtle retaliation affecting promotions, pay increases, assignments, or professional reputation.

What Leaders Overlook About Psychological Safety

Harsh or public criticism for mistakes
Micromanagement of projects or tasks
Dismissing ideas as “stupid,” causing embarrassment or humiliation
Creating fear, doubt, or anxiety through unpredictable behavior
Squashing creativity and solutions
Team members feeling unvalued, unheard, or disrespected
Hesitating to challenge or talk through poor decisions
Avoiding admitting mistakes or failures
Allowing poor quality or inefficiencies due to fear of giving feedback
Retaliation, subtle or overt, impacting compensation, opportunities, or visibility

Leaders who foster psychological safety encourage innovation, honest feedback, and healthier workplace dynamics. It starts with awareness and a conscious commitment to how you develop and support your team.

Strategies to Create a Psychologically Safe Workplace

Share Authentically. When leaders admit their own mistakes or uncertainties, it signals that learning and growth matter more than unachievable perfection. Team members open up more readily when you model vulnerability. They also bounce back faster when they hear your stories of lessons learned.

Solution: Practice storytelling with an executive coach. Meandering or overexplaining will lose your audience.

Encourage Open Dialogue. Actively invite team members to share their thoughts, ideas, and concerns. Use open-ended questions and listen with genuine curiosity.

Solution: Phrases like “What do you think?” and “I’d love to hear your perspective” create engagement. Just be sure you truly listen.

Provide Constructive Feedback. Frame mistakes as learning opportunities rather than failures. Replace blame with questions like, “What can we/you learn from this?” or “How can we/you improve next time?”

Solution: Use the sandwich or direct approach depending on the person and situation. Always provide feedback in private.

Model Active Listening. Show engagement through eye contact, nodding, and summarizing what you heard. Avoid nonverbal behaviors that signal distraction such as multitasking, doodling, checking your phone, or tapping on the table.

Solution: Stop multitasking. Be present and mindful, focusing fully on the conversation in front of you.

Set Clear Expectations and Hold Team Members Accountable. Clarify that feedback, honesty, and thoughtful risk-taking are valued. People won’t speak up if they fear negative repercussions. And many won’t deliver consistently without accountability.

Solution: Hold employees accountable for quality work, positive client interactions, and meeting deadlines, because consistent accountability helps everyone feel they’re part of a strong, high-performing team.

Recognize and Reward Effort. Learning to brag about successful outcomes, individually and as a team, is essential. Recognize people for trying new approaches, solving problems creatively and resourcefully, or helping others.

Solution: Brag about their accomplishments and ideas to others. Public recognition done in a business professional manner builds confidence and reinforces desired behaviors.

Promote Inclusivity. Ensure all voices are heard, especially those who are quiet or hesitant. Encourage diverse perspectives and stay mindful of power dynamics that may silence some individuals.

Solution: Go around the table at least twice to ensure everyone has a chance to contribute. Reinforce respect for all ideas.

Psychological safety isn’t a one-time effort. It requires consistent reinforcement. When done well, it transforms teams, strengthens trust, and fuels innovation.

As a leader, being responsible for psychological safety will ensure team members have the resources, responsibilities, and support needed to excel. If you’re unsure how to make meaningful changes, contact me.

NOTE: A new presentation, Psychological Safety: Workplace Solutions, is now available for your business leaders, bosses, and managers. Contact me for details.

When Good Employees Stop Communicating

February 16, 2026 by Jeannette Seibly

“When an employee goes out of communication, good leaders step in and resolve the issue.” Jeannette Seibly

It’s important for leaders and bosses, actually crucial, to recognize when employees stop asking for help, information, or background insight when addressing and learning about a new assignment, new client, or workplace changes.

When employees, even top talent, fail to ask or update you, it’s not because they already know their job so well. It’s because they remember the bad vibe they received the last time they asked you for help. Or, they lack insight into potential challenges or opportunities. Or, it’s because they have simply given up.

Silence is rarely about whether or not your employees knowing their job. It’s almost always about psychological safety, trust, or past experiences.

A few of the many red flags to pay attention to and resolve:

Drop in quality
Errors rise
Morale erodes
Attitude shift from positive to neutral or negative
Assignments are late
Team members or customers are complaining

As the leader and boss, being proactive can prevent upsets, frustrations, and miscommunication. Ignoring the red flags only widens the communication gap and makes a good employee-leader relationship harder.

Solutions to Resolve an Employee’s Lack of Communication

Communication Is Required for Successful Employee-Boss Interactions

When making new assignments, or when there has been a change in client engagements, even slight, it’s important to have a pow‑wow and talk through these small but never insignificant changes. Even if it is about a co‑worker or team issue, talking it out instead of waiting it out keeps people communicating and intended results occurring. Silence grows in spaces where leaders assume instead of ask.

Solution: Embrace the tough conversations; these can offer the greatest rewards. Get in communication with your executive coach if you’re concerned about what and how to do this.

The Employee Was Moved to a Different Position or Given Responsibilities That Don’t Fit Them

Too often, we ignore job fit as an important component of someone’s success in the job. But when you place employees in jobs that don’t fit them, silence ensues. Misalignment creates insecurity, and insecurity shuts down communication. Not only does this diminish the employee feeling valued, it’s the most expensive and overlooked issue in companies today.

Ask these questions, “Have you placed:

A detail‑oriented person in a high‑ambiguity role?
A creative thinker in repetitive tasks?
A technical expert into a manager role?
A conflict‑averse employee in a negotiation role?”

These scenarios don’t support their growth, and they will avoid you out of fear of you finding out they are failing.

One company took a top‑producing inside sales person and placed him in an outside sales role in a different state per the employee’s request. He failed miserably, and the few times he asked for help, the boss didn’t know how to help him since he didn’t have objective data to guide him or the knowledge of how to best coach the person. The employee eventually took a job with a competitor. Job fit isn’t optional … it’s foundational.

Solution: Get employees back in jobs that naturally fit them, even if they made the request for a job change. Without objective data, you cannot make a valid decision and will make an error in changing their job.

Check in on You: A Change in Your Leadership Habits

Answer these questions:

Are you normally good at responding to your employees? But now are short-tempered.
Do you keep the door open for their questions? But now keep it closed?
Have you had a difficult interaction with your boss, board, co‑workers, or other team members?
Have you failed to get the issue resolved?
Have you experienced a personal or professional failure or mistake?

If you’ve answered yes to more than one of these questions, its impacting employees feeling comfortable talking with you. Yes, really. Remember, nonverbal communication accounts for more than 90 percent of what someone is communicating (gestures, tone, energy level).

Leaders and bosses love to think staying quiet about their own challenges protect their employees, and hope the issue resolve itself. It rarely does. Staying quiet and withdrawing actually leaks into other areas of your leadership and management styles. Employees stop wanting to talk with you since you’re not focused on them, just yourself. Your silence signals that communication isn’t valued, even if that’s not your intention.

Solution: Hire an executive coach and get this handled ASAP. Waiting only makes it worse and can take a small issue and balloon it into a huge one.

Communication is the backbone of any employee‑leader/boss relationship. If an employee has gone quiet, it’s up to you to resolve the issue. Contact me for a confidential conversation to identify the gaps and strengthen your impact as a leader.

Believing You’re the Exception Is a Very Expensive Leadership Mistake to Make

February 9, 2026 by Jeannette Seibly

“When you feel that you’re the exception to the rules and policies because of your job title, you can destroy your career and company.” Jeannette Seibly

Has this ever happened to you?

Believing you’re the exception to the rules
Ignoring basic business practices because you think they don’t apply to you
Getting upset when employees mimic your behavior as if the rules don’t apply to them either
Feeling embarrassed or defensive when your decisions are questioned
Relying on gut reactions instead of objective data and the company pays the price for it

Believing you’re the exception doesn’t elevate you … it accelerates your downfall.

It’s the fastest way to fail as a leader
Trouble follows quickly
You put your career at risk
You put yourself, your team, and your company in danger
You’re seen as going “off the rails” and not trustworthy

Leaders who see themselves as exempt from basic business practices inevitably create the very problems they think they’re avoiding.

This is when you must dial up your humility and dial down your ego.

The bottom line: Leaders fail fast when they believe they’re the exception to the rules. It’s the most expensive mistake they can make.

Example: Too often, these leaders don’t follow their own hiring policies because they believe they can tell who is going to be a good fit (aka intuitive hiring). Without using objective data during their hiring process, it’s predictable (and avoidable) they will experience of turnover, disengagement, customer loss, and lawsuits.

It’s Time to Get Real and Drop the Superiority Mindset

Leaders who do this strengthen their credibility, improve decision‑making, and create workplaces where people want to stay and contribute.

Remember, you can’t go back and undo business errors, repair a damaged reputation overnight, or easily recover from financial failure. But you can prevent them by setting aside your ego and being aware of how often you hold yourself as the exception to the rules.

Develop trust. Your ego can make you difficult to work with, especially if you dismiss others’ input or rely too heavily on your own instincts. When your ego (male or female) kicks in, pause. Breathe. Identify what triggered you. Then re‑enter the conversation with curiosity instead of defensiveness. This simple reset builds trust and keeps communication productive.

Grow your emotional intelligence. Your interpersonal skills may need recalibrating. If you’ve relied on your title, financial status, or the ability to push or manipulate situations or people into compliance, you’ll miss important details and then blame others when things go wrong. That pattern drives away top talent, customers, investors, and financing. Strengthening emotional intelligence helps you listen better, respond better, and lead better.

Be realistic. When you assume you’re performing better than you are, mistakes happen. Sometimes big ones that are difficult, if not impossible, to fix.

Overconfidence blinds leaders to risks such as:

Incorrect accounting practices
Technical issues you were warned about
Poor hiring and management decisions
Recurring quality problems
Miscommunication created by employees trying to protect themselves

Staying grounded and realistic keeps you proactive instead of reactive.

Build competence. Leaders who let their ego drive their decisions often struggle with people issues, technology concerns, or financial responsibilities. Competence can be built. Skills can be learned. Job fit can be found. But only when ego steps aside. Seek out an executive coach, and hire the person now.

Ask for help. When your ego blocks delegation or collaboration, you limit your own success. Believing you’re the only one who can do something “the right way” slows progress and increases burnout. Leaders who ask for help, share responsibility, and trust others build stronger teams and better outcomes.

Your leadership grows when you set your ego aside. When you realize you are not the exception to the rules, you elevate your leadership. You make better decisions, build stronger relationships, and create a culture where people feel safe to contribute their best ideas. You also protect your reputation, your business, and your future. Great leaders aren’t defined by being the exception. They’re defined by their willingness to learn, listen, and grow.

Every step in the right direction, away from the belief you are the exception to the rules, strengthens your leadership and sets the tone for your team, your company, and your legacy. Contact me. Your leadership growth starts now.