Honesty and Integrity assessments

How to Hire Salespeople Who Actually Sell

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“When you hire the wrong salespeople, your customers and top salespeople leave.”  Jeannette Seibly

Note: Don’t have time to read the full article? SCROLL to SEE Executive Summary below.

Hiring salespeople is notoriously tricky. Many candidates look the part and talk the talk. But once hired, they fail to deliver needed and intended results. The cost of a bad hire isn’t just financial; it erodes customer trust, team morale, and your bottom line.

The key? Determine their ability to sell before you hire them. Sales managers don’t have magic wands, and “fixing” poor hires rarely works.

Questions that must be answered:

Are they:

  • Able to generate leads?
  • A self-starter or need prodding?
  • A team player?
  • Able to close an opportunity? (Many become hesitant and are afraid of the required “money” conversation.)
  • Fulfilling promises or making unrealistic ones (e.g., the price will never go up)?
  • Following-up and following-through? (Note: This is one of the biggest mistakes salespeople make.)

5 Smart Strategies to Improve Your Selection Process

  1. Use Objective Data. Ditch intuitive Use the Selection Triad and validated job-fit assessments to evaluate prospecting, presenting, and closing skills. Job fit is the #1 predictor of sales success.
  2. Assess Integrity. Use honesty/integrity assessments to uncover omissions and avoid candidates who stretch the truth. Always verify background, education, and accomplishments.
  3. Test Listening Skills. Ask candidates to summarize parts of the interview: “Tell me what you heard.” Great salespeople listen before they sell. Also, check for openness to coaching, “Tell me about a recent mistake. What did you do? What did you do to correct it? Who did you need to talk with?” Beware of someone saying they never make a mistake. (In fact, move on to other candidates.)
  4. Look for Curiosity. Candidates should ask thoughtful questions about your company, product, and culture. If they don’t, they likely lack the drive to uncover client needs.
  5. Observe Presence and Patience. Watch body language. Do they squirm, interrupt, or rush? Sales requires calm confidence and the ability to make prospects feel heard and comfortable.

Top Attributes of Successful Salespeople

  • Coachability: You can’t coach someone into a job they’re not wired for. Remember, you’re hiring for job fit: thinking style, behaviors, and interests must align with the role.
  • Presence: Great salespeople are fully engaged in conversations. Multitasking is a myth and listening is their superpower.
  • Product Mastery: They know what they’re selling and how it works. They immersed themselves in the details; and, as a result, they build trust and prevent buyer’s remorse.
  • Persistence: They follow up consistently, stay visible, and don’t give up. They stay in contact through sharing articles, actively participate in networking (givers gain attitude), and social media.
  • Relationship Building: They treat every prospect and client like a VIP. They follow-through within 24–48 hours to build credibility and loyalty.

©Jeannette Seibly 2016-2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 33 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

When was the last time you stopped long enough to review your sales teams’ skills? You haven’t? It’s time to contact me before the end of 2025!

Would you like a complimentary quick one-page copy of “Sales Manager Coaching Tool: Hire & Develop Salespeople Who Deliver?”

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Executive Summary: Hiring Salespeople Who Actually Sell

“When you hire the wrong salespeople, your customers and top salespeople leave.”  Jeannette Seibly

The Problem

  • Hiring mistakes erode trust, morale, and profits.
  • Sales managers cannot “fix” poor hires—selection must be right from the start.

5 Smart Strategies

  1. Use Objective Data – Apply the Selection Triad: structured interviews, validated job-fit assessments, integrity tools.
  2. Assess Integrity – Verify honesty, background, and accomplishments.
  3. Test Listening Skills – Great salespeople listen before they sell.
  4. Look for Curiosity – Candidates should ask thoughtful questions.
  5. Observe Presence & Patience – Calm confidence builds trust.

Top Attributes of Successful Salespeople

  • Coachability – You can’t coach someone into a job they’re not wired for.
  • Presence – Fully engaged, listening is a superpower.
  • Product Mastery – Deep knowledge prevents buyer’s remorse.
  • Persistence – Consistent follow-up builds visibility and credibility.
  • Relationship Building – Treat every client like a VIP, follow-through within 24–48 hours.

Hiring salespeople is too costly to get wrong.

Stop relying on intuition—use proven tools and strategies.

Contact Jeannette before the end of 2025 for a complimentary copy of the “Sales Manager Coaching Tool: Hire & Develop Salespeople Who Deliver.”

Jeannette Seibly, award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to success over the past 33 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

Spotting Hidden Talent Easily

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“Spotting hidden talent can be easy and will increase employee, customer retention, and profitability.” Jeannette Seibly

Did you know hidden talent can be easily spotted using a well-designed job-fit selection system?

While many complain about the difficulty of finding “hidden talent,” the reality is that the right person may be sitting right in front of you. Unfortunately, biases often cloud our ability to see candidates as they truly are. Other barriers—such as lack of objective data, unrealistic expectations, and flawed assumptions—can further obscure their potential. The list goes on.

Bottom line: We miss spotting hidden talent due to a lack of good, reliable, and replicable objective data when making hiring, promotion, and job transfer decisions.

Ways to Avoid These Common Pitfalls

Prepare Job Applicants. Send them a helpful video about your interview process and what to expect. For many, this is their first time talking with your company. Provide several interview questions (and be sure to ask at least one or two of these) so they feel comfortable with your selection process. Also, send them a link to the brag book: “The Secret to Winning the Job: Start Bragging!” Many applicants have hidden talents that they need to learn how to share effectively.

Use a Valid Honesty/Integrity Assessment. Make sure it’s a direct admission tool and use only for pre-employment purposes (not current employees). This can help weed out candidates who are good at selling themselves but have things to hide. They also help create safer workplace environments. Be sure to check local and state statutes to avoid asking inappropriate questions (e.g., age, marital status, children, etc.). Contact me for a product brochure.

Conduct Phone Screen Interviews to Gather Objective Data. Ask questions designed to reveal facts about past employment and education. Verifying and documenting are essential. Too often, candidates aren’t honest about their past … they just want the job. (For help creating questions, READ Chapter 10, Hire Amazing Employees)

Too often, we rely on intuitive hiring rather than using a strategic job-fit system and obtaining objective data. Then, we are surprised 2 hours, 2 weeks, or 2 months later when we realize the person who showed up isn’t the one we interviewed. This is avoidable.

Use a Qualified Job-Fit Assessment. It’s crucial to see the “whole person” (e.g., thinking style, core behaviors, and occupational interests). Using the wrong assessment allows applicants to present themselves as they want to be seen—not as they truly are. With over 3,000 published assessments available, it’s easy to select ones not designed or compliant with Department of Labor standards for pre-employment use. How do you know the difference? Ask for a technical manual and check for distortion, predictive validity, reliability, and validity coefficients. (See Chapter 9, Use the Right Assessments and Skill Tests, Hire Amazing Employees) Using the correct assessment, the right way, makes all the difference in the selection process!

Using a qualified job fit assessment helps alleviate concerns about the legalities of who you are hiring.

Interview for Job Fit. Too often, our beliefs about required skills are sabotaged by subjective biases (e.g., good at math = good accountant; friendly = great boss). Ask job-related questions and listen! Hidden talent will reveal itself when you deep dive into their responses using the “Rule of 3” to determine the depth of their skills. (For additional insights on the “Rule of 3” and creating job-related questions, READ Chapter 10, Hire Amazing Employees)

Conduct Due Diligence. It’s not uncommon for applicants to list education, job titles, and companies that don’t exist! Conduct background, licensing, education, and other checks. Using a third-party provider often ensures a thorough and consistent process. (SEE Chapter 17, Types of Checks, Hire Amazing Employees)

Require Onboarding for Best Results. Start when the job offer is accepted and continue over several months. Otherwise, your newest talent may “leave” while still on the payroll. (READ Chapter 20, The Success of a New Hire Is Up to You!, Hire Amazing Employees)

© Jeannette Seibly 2024–2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 33 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

Spotting hidden talent is easy when you use a well-designed strategic job fit system. When was the last time you reviewed your hiring practices? If you want to improve your retention, results, and revenues, contact me.

From Guesswork to Clarity: Hiring with Job-Fit Assessments Improves Revenues and Results

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“Job fit assessments take the guesswork out of your hiring process to improve revenues, retention, and results.”

In today’s hiring climate, speed often masquerades as strategy. Managers are urged to act fast—yet when the “right” candidate doesn’t surface, your hiring strategy often goes out the window.

Beneath the urgency and hesitancy lies a deeper tension:

  • Will this hire stick?
  • Will they elevate the team—or disrupt it?
  • Are we measuring what matters?

When clarity falters, misalignment follows. Promising candidates walk. Loyal customers drift. And retention, revenue, and results quietly erode.

When hiring decisions rely on urgency or intuition alone, managers often struggle to identify candidates who:

  • Have vague or inflated skills – that don’t translate to performance
  • Avoid accountability – by justifying shortcuts or disregarding rules
  • Resist feedback – rationalizing poor choices and showing little willingness to learn
  • Lack the long-term attitude or behavior needed – to support team growth and client retention
  • Require hands-on training – but resist being shown or told how to improve

These blind spots lead to failure and building a resilient, high-performing team. Without objective data from validated job fit assessments, better hiring outcomes remain out of reach.

Tired of interviewing a person and having them change their personality within two to 90 days? Keep reading.

What is a Job Fit Assessment?

It’s a screening tool that helps managers hire with purpose—defining roles, aligning expectations, and selecting candidates who truly fit.

Using “whole person” data—thinking style, core behavior, and occupational interests—reveals who a candidate is beneath the polish, not just how they want to be seen.

A job fit assessment shifts hiring from reactive to intentional, offering reliable, replicable insights that meet Department of Labor guidelines for both hiring and promotion.

Please note: Assessments are just one-third of the decision. Interviews (1/3) and due diligence (1/3) complete the trio.

Why are “qualified” job fit tools often overlooked? Most importantly, not all assessments are equal. A “qualified” job fit tool used for hiring and promotion must meet distinct scientific and legal standards. Most assessments don’t.

To be “qualified” and effective, these tools must:

  • Be scientifically validated and reliable, with proven predictive validity
  • Minimize bias and promote fairness
  • Deliver objective data for consistent, defensible decisions
  • Be easy to interpret and apply across roles and teams
  • Align with actual job performance

Why Are Job Fit Assessments Critical to Your Company’s Success?

Clarify Role Expectations. Most job descriptions list tasks, but few articulate a role’s impact on finances, systems, and people. A qualified job-fit assessment helps managers move beyond vague responsibilities to define true accountability about what success looks like (e.g., hiring salespeople who close deals, not just educate prospects; hiring financial planners who enjoy working with numbers).

Define Success Metrics. Hiring isn’t just about filling a seat—it’s about fueling performance. Job-fit assessments help managers identify what matters and avoid repeating costly mistakes:

  • What are the candidate’s natural strengths?
  • What skills need development?
  • How can we best support their success?
  • Are they coachable and open to feedback?

The insights provided by a qualified job fit assessment shape interviews, onboarding, and coaching—and reduce bias by anchoring decisions in data, not assumptions (e.g., eliminating bias tied to gender, age, education, or experience).

Align with Team Culture. Skills get candidates hired. Culture keeps them. The right assessment reveals how a candidate’s values, work style, and decision-making align with the team, company, and role—revealing synergy or friction before the hire.

Paired with honesty-integrity direct admission tools, managers gain deeper insight into values (e.g., drugs, theft, attendance), supporting trust-building from day one.

When managers hire with clarity, everything shifts:

  • Interviews become focused and strategic
  • Onboarding becomes purposeful and personalized
  • Teams align around purpose—not just performance
  • Objective data drives measurable outcomes (e.g., retention, revenue, results)
  • Employees engage more deeply when their roles fit
  • Customer satisfaction and team cohesion grow stronger

In short, qualified job-fit assessments aren’t just tools—they’re catalysts for sustainable retention, revenue, and results.

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 33 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

How can I help you select the right job fit assessment to improve retention, revenues, and results?

Why Expedient Hiring Can Backfire and How to Resolve It

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“When you hire too fast, you will miss important character factors that impact your company’s future.” Jeannette Seibly

A tech company’s president left after two years of poor results—the third person to exit in five years. The CEO stepped in temporarily, but soon demanded of his management team, “Get that new person hired immediately and have them start tomorrow.”

Instead of using a strategic job fit process, the CEO let a committee of the president’s former reports choose the candidate—without using validated assessments, multiple interviews, or stakeholder alignment. Several weeks later, they picked someone they liked. The CEO rubberstamped the hire to relieve his stress.

In their haste, they rehired a well-liked former president with the same leadership gaps: weak strategy, poor accountability, and a focus on being liked. The CEO’s stress would soon return—and ripple through employees and customers.

Sadly, when companies need to hire now, many find themselves relying on excuses for why their selection failed instead of implementing a valid hiring process. They ignore the fact that taking the time to hire the right person the first-time costs far less—in time, money, and morale—than repeating the cycle of hire, train, and replace.

By implementing and following a strategic job fit system, the hiring process becomes not only easier but far more effective.

Why Expedient Hiring Usually Backfires

  • Missing Soft Skills: Quick hires often focus on technical qualifications, overlooking traits like empathy, adaptability, and communication—qualities that shape team dynamics and customer interactions. Many job candidates are well versed in talking around a subject and don’t know how to talk straight.
  • Cultural Misalignment: Without thorough vetting, you risk onboarding someone who clashes with your company’s values or work style, which can erode morale and productivity.
  • Customer Experience: Employees who lack emotional intelligence or problem-solving skills may struggle to deliver the kind of service that builds loyalty.
  • Financial Impact: A bad hire can lead to turnover, retraining costs, and lost productivity—ultimately hurting your bottom line. Worse yet, customers often leave.

What Strategic Job Fit Hiring Looks Like

  • Structured Interviews: Go beyond resumes—use structured behavioral questions to uncover how candidates handle real-world challenges. Don’t be afraid to deep dive into their responses – asking three questions that ultimately reveal the truth (SEE “Hire Amazing Employees,” Chapter 12) (e.g., Tell me more about ….).
  • Job Fit Assessments: Most assessments do not meet legal and scientific requirements for selection use (e.g., hiring and promotions). Use those that assess fit with the job responsibilities and reflect the true whole person: core behavior, thinking style, and occupational interests.
  • Team Involvement: Let multiple team members weigh in to assess fit from different angles.

Don’t overlook issues noted by objective data:

  • Job fit concerns
  • Interest in key job responsibilities (e.g., low interest in financials when hiring for CFO, controller, financial planner, or accountant positions)
  • Issues when conducting due diligence
  • Unable (or unwilling) to answer, “Tell me about your most recent mistake and what you did to correct it?”
  • Patience Pays Off: Waiting for the right candidate feels like it will take too long, but it’s often more sustainable than fixing the fallout from a rushed decision. When you follow a well-designed strategic job fit system, you will find qualified candidates that don’t always make it through an “expedited process.”

Note that using a strategic job fit selection system does NOT lengthen the process. It uncovers those areas of concern before you hire them, which saves you a lot of money, time, and customers! The added bonus … you will keep your top talent too.

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 33 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

Change Management: The Biggest, Costliest Mistake Many Leaders Make

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“Hiring the right person for the wrong job equals poor job fit. And no amount of training and development will make them a superstar.” — Jeannette Seibly

🔍 Due Diligence for Systems vs. People

Organizations routinely invest time and resources into vetting changes to systems, operations, technology, and financials. Yet when it comes to hiring, promoting, or transitioning employees, decisions are often made based on gut instinct, biased assumptions, or incomplete data—leading to costly missteps.

“Hiring the right person for the wrong job equals poor job fit. And no amount of training and development will make them a superstar.” — Jeannette Seibly

💥 The Cost of a Misguided Promotion

A bank promoted a young man deemed a “future leader” by upper management. What did they fail to uncover? He lacked respect from both clients and colleagues. Within six weeks, he was fired. The fallout included lost trust, team disruption, and reputational damage.

This could have been avoided by using a strategic job fit selection system and a validated assessment to objectively measure leadership potential, decision-making style, and interpersonal effectiveness.

🧠 Hire with Eyes Wide Open

Promotion and transition errors are a hidden, costly drain on performance, trust, and compliance. The uncomfortable truth? Leaders often stumble for preventable reasons:

  • Gut over data. Nearly 62% of hiring decisions are influenced by managerial bias rather than objective performance indicators (Harvard Business Review, 2023).
  • Resumes are increasingly unreliable. With 45% of job seekers using AI tools (ResumeBuilder, 2024), the résumé is often a polished illusion.
  • Performance appraisals are broken. 66% of employees say reviews are unfair, and 95% of managers are dissatisfied with the process (Gallup, 2022). People are promoted due to politics, not performance.
  • Boomerang hires rely on memory, not metrics. Approximately 35% of new hires are returning employees, yet few organizations analyze the reasons for employee exits or their readiness for current roles (Workforce Institute, 2023).
  • Assessments must meet federal standards. The EEOC and DOL require pre-employment tests to be validated, job-related, and non-discriminatory. Many are not.

💸 Fact: 82% of companies promote the wrong person into management, leading to productivity loss, morale damage, and client attrition—costs that ripple far beyond salary figures (Dove Development).

📈 Promotion: Beyond Performance

Promoting someone based solely on past performance—like a top salesperson to a manager role—often backfires. Leadership demands empathy, communication, and delegation, not just technical skill.

Without proper evaluation and coaching, these transitions frequently lead to disengagement, increased turnover, and missed revenue targets. Objective tools give leaders clarity about who’s truly ready to step up.

🔄 Job Transitioning: A Strategic Imperative

When employees relocate, shift roles, or take on new responsibilities, success hinges on job fit. Often overlooked:

  • Career pathing offers a structured roadmap aligned with organizational needs and personal aspirations
  • Personalized development (mentoring, coaching, tailored skills-building) helps talent thrive
  • Onboarding plans bridge early gaps and reinforce role clarity and cultural alignment

Together, these elements form the backbone of a strategic job fit selection system that improves role transitions and strengthens succession planning.

💸 Fact: Poor promotions and misaligned job transitions can cost organizations up to 10x the employee’s annual salary, especially in leadership roles—making clarity and fit essential to long-term success (Lucent Global, HRMorning).

🚀 Call to Action: Elevate Your Leadership with Strategic People Decisions

The alternative isn’t guesswork—it’s strategy. Smart leaders don’t gamble—they build infrastructure that earns trust and delivers results. They implement a strategic job fit selection system that ensures every promotion and talent transition is intentional, data-informed, and compliant.

That includes:

✅ Validated job fit assessments to predict performance, leadership readiness, and interpersonal strengths

✅ Structured, compliant hiring and promotion processes—standardized interviews and role-specific decision criteria

✅ Manager training to reduce bias and support confident decision-making

✅ Intentional promotion and job transition planning to build trust, reduce turnover, and align talent with long-term success

Your systems are only as strong as the people running them. Let’s make sure you’ve got the right ones in the right roles.

© Jeannette Seibly 2025 All Rights Reserved

🔗 Ready to initiate your next chapter—or refine your role as a powerful contributor? Jeannette specializes in coaching leaders who are ready to build legacies, embrace reinvention, and lead with clarity.

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

🔗 Contact Jeannette for a confidential conversation about smart hiring, insightful promotions, and intentional transitions.

Job Fit: How To Strategically Hire for Tomorrow’s Results

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“Successful hiring requires aligning skills, values, and potential to ensure resilience and results.” Jeannette Seibly

In a previous article, I focused on what job fit is and what it is not.

To continue, it’s critical to remember, hiring today isn’t just about filling empty seats—it’s about building resilient, adaptable teams that align with your company’s vision and values — and producing intended results. In other words, it’s about selecting employees who will fit the job requirements.

Yet here lies the challenge: too many leaders fail to refine their hiring strategies. Instead, they rely on gut instincts, skip deliberate planning, and ignore the importance of clarifying roles or expectations.

Some might even view a low turnover rate as evidence of a flawless strategic hiring process. But dig deeper, and you will find disengaged employees—doing just enough to avoid attention while costing the business in lost clients, missed opportunities, and sagging morale.

To ensure your team thrives today and tomorrow, it’s essential to rethink how you hire, coach, and manage. Job fit success hinges on prioritizing agility, shared values, and innovation, while using appropriate tools that align seamlessly with your goals.

Do you want to make job fit happen?

1. Hire for Agility and Mental Flexibility

Adaptability is non-negotiable in today’s fast-paced world. Resilient teams navigate change, tackle complexity, and creatively solve problems. Seek candidates who excel in uncertain situations and can pivot when circumstances demand it.

Job fit assessments are invaluable for uncovering potential beyond the resume and interview. These tools evaluate how candidates think, process information, and approach challenges—providing clear insights into how they will drive innovation and thrive in dynamic environments.

2. Prioritize Purpose, Passion, and Shared Values

The strongest teams connect deeply to your company’s mission and values. Candidates that fit the job have purpose and passion and will contribute more than just skills; they bring energy, commitment, and alignment with your culture. However, uncovering these traits requires going beyond superficial interviews.

Use layered questioning techniques, like the Rule of 3, to explore motivations and ensure alignment. Additionally, integrity and honesty assessments add confidence that you’re hiring individuals who genuinely fit your workplace values.

3. Leverage Technology and Predictive Insights

With advancements in AI and analytics, hiring decisions can extend beyond resumes. Modern tools analyze behavioral patterns, validate job fit, and predict compatibility—helping you make smarter, future-focused decisions.

Still, balance is key. Use technology strategically, allowing it to handle tasks like pre-screening or scheduling, but maintain genuine human connection throughout your recruitment process.

Note: Throughout the pre-employment phase, ensure that all assessments and other tools used comply with Department of Labor standards to safeguard fairness and accuracy, as well as other legal requirements (e.g., EEO, ADA).

4. Expand and Diversify Talent Pipelines

To build tomorrow’s results-focused team, broaden your horizons. Go beyond traditional recruitment channels—explore overlooked talent pools, mentorship programs, and upskilling initiatives. Diversity and critical thinking will fuel innovation and strengthen problem-solving within your teams.

Remember, recruitment is just the beginning to discover whether or not the person will fit the job. To keep good employees, robust onboarding processes, clear career paths, and continuous coaching will ensure new hires who fit their jobs stay engaged and committed to your company’s long-term vision.

5. Redefine Success with Growth-Focused Paths

Candidates today seek more than just a paycheck—they’re looking for development opportunities and a meaningful future where they can make a difference. Attract top talent by emphasizing pathways for continuous learning, leadership advancement, and impactful growth.

Expand your definition of success to include sustainability, innovation, and community contributions. Equip employees with the tools to take ownership of their development, fostering engagement and inspiring long-term loyalty.

Hiring for job fit isn’t just about recruitment. It requires refining and leveraging your selection and onboarding systems, prioritizing job fit. This is how you’ll build teams that embody your company’s vision, agility, and shared values.

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Working with small and family businesses, her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.

Key Factors to Hire for Job Fit and Avoid Costly Loss of People

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“Job fit is crucial when hiring and promoting people to achieve intended business results.” Jeannette Seibly

Did you know: “Employee engagement in the U.S. fell to its lowest level in a decade in 2024, with only 31% of employees engaged?” (Gallup)

I would assert that many employers are unclear about what job fit is and what it is not. Employees who excel in jobs that fit their thinking style, core behaviors, and occupational interests stay longer and are more engaged.

If you are frustrated and annoyed with hiring great people into the wrong job, this article is for you.

Today, many qualified people are looking for work because they are retiring, being fired, being laid off, or looking for something better. Although there are a lot of great job candidates available – buyer beware – it doesn’t mean they will fit well into the job responsibilities of your company. Outdated hiring practices that rely on intuitive hiring, biases, and inappropriate pre-employment assessments will cause you to lose key customers and top talent while hurting profitability.

“Too often, we hire based on subjective reasons but fire for poor job fit.” Jeannette Seibly

What Are a Few Signs of Poor Job Fit?

• Work assignments are late, with a lot of excuses
• Promises are made without achieving the intended results
• Frequent mistakes occur, and the employee misreads what needs to be done
• Conflicts with team members, customers, and bosses
• Failure to listen, incorporate others’ ideas, and develop win-win-win outcomes
• Lack of business growth (sales) or overrun of expenses
• Constant change in direction – they are easily distracted by “shiny objects” or “crystal ball” syndromes

Why Does Poor Job Fit Happen?

• No real objective data collected (e.g., resumes are more than 80 percent inaccurate).
• Rely on intuitive hiring practices that reflect biases (e.g., the job interviews account for 90 percent of the hiring decision).
• Unwilling to improve the selection process, citing costs for improvement and ignoring costs for hiring mistakes.
• Failure to conduct thorough due diligence (e.g., relying on false data, such as name of employer, education).
• Use inappropriate assessments to determine job fit (e.g., overlook validity, reliability, predictive validity, and distortion factors)
• Believe any known limitations can be overcome with training and development. (Forgetting that no one works that hard to be someone they are not. This is a trap that almost every hiring boss/leader falls into!)

What Is Job Fit?

Job fit refers to the alignment between an individual’s skills, experience, values, and personality with the requirements, culture, and expectations of a specific job and organization. It encompasses several key aspects:

1. Skills and Experience Fit: How well an individual’s abilities and past work experience match the tasks and responsibilities of the role. While these required skills and experience may sound good on paper, the job candidate may not be able to use the skills effectively. It’s why valid job-fit assessments are required. When using highly validated and reliable assessments, you gain insight into the real person and their core behavior, occupational interests, and thinking styles.

2. Cultural Fit: The degree to which an individual’s values, behaviors, and working style align with the company’s culture and work environment. A startup or new business venture is very different from working in a well-established company. In a company that requires thinking outside the box, some job candidates may believe they can … but are unable to design and develop sustainable systems or results.

3. Motivation and Interest: The extent to which an individual’s career goals and personal interests are aligned with the job’s duties and opportunities for growth. With changes in people’s work ethic, their career or life aspirations may misalign with the company’s needs and goals. It’s critical to have very clear expectations: PTO, work-life balance, accountability for following up and following through, etc.

4. Team Fit: How well an individual works with existing team members and contributes to team dynamics and cohesion. Are they someone who can work well with others, be coachable, and keep their ego out of the way?

When job fit is strong, employees are satisfied, business excels, and customers keep coming back.

Strategies to Improve Job Fit

• Create a sustainable strategic job fit selection process.
• Get real about what you need and the type of person who can fulfill the desired results.
• Work with a talent advisor/hiring consultant to train managers on interviewing, due diligence, and using the proper job fit assessment. (Each should account for 1/3 of the selection decision.)
• Remember, many savvy job candidates will tell you what you want to hear, and hiring bosses have a low probability of discerning the truth. It’s why objective data is required.

To recap: Using a qualified job fit assessment that meets the validity and reliability requirements outlined by the Department of Labor, conducting proper due diligence, and structuring interview processes to affirm your intuition/gut will provide clarity and are crucial to improving employee engagement, customer retention, and improving the bottom line.

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Working with small and family businesses, her expertise guides leaders and bosses to refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.

Grab her book, “Hire Amazing Employees” — it provides overlooked issues when designing and using a strategic job fit selection system.

Spotting Hidden Talent Easily

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“Selecting people based on job fit increases employee and customer retention and profitability.” Jeannette Seibly

Did you know hidden talent can be easily spotted using a well-designed job-fit selection system?

While everyone is complaining about the difficulty in finding “hidden talent,” the reality is that the person could be right in front of you! However, your biases often get in the way of seeing their hidden talents. Other blocks that can get in the way include lack of objective data, unrealistic expectations … the list goes on and on.

Bottom line: We miss spotting hidden talent due to a lack of good, reliable, and objective data when making our hiring, promoting, and job transferring decisions.

Here Are Ways to Avoid These Common Pitfalls

Prepare Job Applicants. Send them a helpful video about your interview process and what to expect. Remember, for many, this is their first time talking with your company. Provide several interview questions (and be sure to ask at least one or two of these questions) so they feel comfortable with your selection process. I would also recommend sending them a link to the brag book: “The Secret to Winning the Job:  Start Bragging!” Many applicants have hidden talents that they need to learn how to share effectively!

Use Valid a Honesty/Integrity Assessment. These direct admission tools can only be used for pre-employment purposes (not current employees) can help weed out those job candidates that are good at selling themselves, but have things to hide. They also help provide safer workplace environments. Be sure to check with local and state statutes to avoid asking inappropriate questions (e.g., age, marital status, children, etc.).

Conduct Phone Screen Interviews to Gather Objective Data. Ask questions designed to reveal the facts of their past employment and education. Remember, verifying and documenting is essential. Too often, job candidates fail to get honest about job fit… they want the job. (For help in creating questions, READ Chapter 10, Hire Amazing Employees)

How many times have you hired someone and 2 hours or 2 weeks or 2 months later realized who you interviewed was not the person who has showed up for the job!

Use a Qualified Job-Fit Assessment. It’s crucial to see the “whole person” (e.g., thinking style, core behaviors, and occupational interests). Using the wrong assessment allows applicants to show themselves as they want to be seen, not as who they are. With over 3,000 published assessments available, selecting ones not designed or complying with the Department of Labor for pre-employment and selection use is easy. How do you know the difference? Ask for a technical manual and check for distortion, predictive validity, reliability, and validity coefficients. (See Chapter 9, Use the Right Assessments and Skill Tests, Hire Amazing Employees). Using the correct assessment, the right way makes all the difference in the selection process!

Interview for Job Fit. Too often our beliefs in the skills required are sabotaged by our subjective biases (e.g., since they are good in math, they will be good accountants or financial consultants; since they were friendly during the interview, they’ll be great bosses; etc.). Ask job-related questions and listen! Deep dive into their responses using the “Rule of 3” to determine the depth of their skills. (For additional insights about “Rule of 3” and creating job-related questions, READ Chapter 10, Hire Amazing Employees)

Conduct Due Diligence. It’s not uncommon for applicants to provide education, job titles, and companies that don’t exist! Make sure to conduct background, licensing, education, and other checks. Many times, using a third-party provider ensures a thorough and consistent process. (SEE Chapter 17, Types of Checks, Hire Amazing Employees)

Require Onboarding for Best Results. Start when the job offer is accepted and will continue over a period of months. Otherwise, your newest talent will “leave” while remaining on the payroll. (READ: Chapter 20, The Success of a New Hire Is Up to You! Hire Amazing Employees)

©Jeannette Seibly 2024 All Rights Reserved

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 32 years of experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, it always starts with having the right people in the right jobs! She has been an Authorized PXT Select Partner for over 33 years. Contact Jeannette to learn more about this state-of-the-art job-fit assessment tool or how to coach and manage your people to achieve amazing results.

A note from Jeannette about discovering hidden talent: Often, we miss spotting hidden talent due to the lack of good, reliable, and objective data when making our hiring, promoting, and job-transferring decisions. With a well-designed job-fit selection system, let’s make let’s make this year a great one. Need help? Have questions? Contact me now!

It’s time to get honest and real! Are there days you dread managing people, projects, and your team’s financial performance? You’re not alone! Everyone has their blind spots! NOW is the time to get the guidance you need to make the right changes for 2024. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully. The bonus … they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

I Thought We Resolved the Issue

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“Resolving issues and focusing on the long-term impact greatly improve your results.” Jeannette Seibly

How often have you thought an issue was resolved only to have it come back and knock on your door again? It’s frustrating! If you let it, it can sabotage your resilience, resourcefulness, and results.

Issues reoccur when you put a band-aid on them. You were in a hurry to make the problems disappear and take the easy way out. The truth is (if you’re honest about it) you allowed your personal feelings to get in the way, didn’t talk it out with others, or listened to sage advice. But ignoring the real issue(s) never resolves the true problem.

It can be difficult to confront challenging issues. You may feel powerless or lack the confidence or insight to resolve the core issue. Too many times, you and others talk about it over and over, taking weeks and months in hopes of resolving the issue. But instead, you and the team gloss over the actual issue. In the meantime, the window of opportunity has closed, and the damage has been done irrevocably.

Decisions will be well-thought-out when a company addresses the fundamental issue head-on and facilitates the process. It gets resolved quickly, and the issue disappears. I’ve been part of situations where the problems disappeared, and to this day, the issue hasn’t resurfaced because it was effectively resolved. It required integrity to do the right thing (not take the easy way out), critical thinking (not circular thinking), making decisions, and taking action immediately.

Build Solutions That Disappear Issues

Align on Core Values. Be clear in your communications and management practices that all solutions must align with the company’s core values. For example, when addressing employee retention, the issue is rarely about money (even though many focus on it). It’s about factionalism, quiet retaliation, or other less talked about (and real) issues. One solution may be enforcing workplace policies and procedures (e.g., no-tolerance policies).

Make Good Decisions. The process of making good decisions doesn’t need to be complicated. Integrity, honesty, and critical thinking will always create better outcomes when having tough conversations and addressing tough issues as soon as possible. When making informed decisions, remember to analyze the risks, costs, and impact on others.

Communicate the Results Appropriately So No One Involved is Left Out. When writing an email or talking, be present with what you say! Or, you may make the situation worse! Also, when coming to an agreement on the goal and focused action steps to take, go around the table or virtual camera to get everyone’s input until nothing new is added. Yes, it’ll take more time. But in the long run will save countless hours and money and stop the issue(s) from resurfacing.

Think Win-Win-Win. While you do not have a crystal ball, doing the right things right will be reflected in your decisions. If you are upset or angry about the issue or have a vendetta against someone, recuse yourself immediately. Otherwise, the core issue will hang around for a long time and hurt your business growth and career.

Follow-Up and Follow-Through. This is the step that is usually skipped! Ask the team: “What are the true results? Are the solutions implemented and working? If not, what do we need to do to move forward?” It’s helpful to come back in a day, week, and month to ask yourself and your team, “Did we address the true issue? Did we resolve the problem? Are you hearing any feedback or gossip that we need to investigate?” Note: The old issue may be resolved, but a new one may have popped up. Remember, you’re never done handling issues as a leader and boss. Don’t wait! Address issues now.

©Jeannette Seibly 2023 All Rights Reserved

Jeannette Seibly is a champion for success. As a leader, do you have bosses that are difficult for teams to work with? Jeannette’s depth of experience and wisdom can transform those bosses from hated to respected! Contact Jeannette for a confidential discussion.

A note from Jeannette about resolving issues: How often have you used the band-aid approach when resolving an issue, and have it returned to haunt you? When these issues resurface or hang around too long, they hurt your retention, revenues, and results. Get these issues resolved now. Do you need a facilitator to guide you through the conversations? Contact me!

Are you ready to build your confidence and success as a boss? The coach is in! Every boss and leader has their blind spots! They get in the way of being a results-producer! When tough times occur, and they will, asking for the right help is essential! I have extensive experience and wisdom guiding bosses to hire, coach, and manage their teams. Along the way, they achieve unprecedented results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

How to Test Your Hiring Process to Eliminate Costly Problems

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“To hire the best, you must consistently use best hiring practices!” Jeannette Seibly

Many job seekers love to share their stories about their horrible experiences when applying for jobs. Or, thankfully, share about losing out on a job due to the hiring boss’s poor interviewing behavior.

Stories hiring bosses love to share include nixing a person because they didn’t carry a pen to not hiring candidates that failed to answer non-job-related questions with responses they wanted to hear (e.g., most recent books read or movies seen).

As a hiring boss, you may not be aware of your biases. But they exist, many times unconsciously. And cost you time, money, and sleepless nights. (Example: Making your decision in 4 to 15 minutes of meeting people whether or not to hire them.)

Here’s a great way to determine if your company’s hiring and selection process needs help: use secret job seekers. (Similar to retailers using secret shoppers.)

How to do it: Secretly, without letting hiring bosses know, have friends, trusted employees, and business associates apply for open positions. Have them change their names on their resumes; use fictitious company names, job titles, and educational degrees; and provide pay-as-you-talk cell phones.

Most likely flaws you’ll uncover:

  • Difficulties using your ATS (applicant tracking system)
  • Inconsistencies of questions asked during interviews
  • Not using qualified job fit assessments (Note: Not all assessments are created equal and most do not comply with Department of Labor guidelines for pre-employment use).

The surprises (or maybe not … but now you have factual data required to make needed changes): you will discover the costly mischief about your company’s hiring practices and what is causing the company’s bad reputation.

Common issues will include:

  • Promises made during interviews and not kept when making job offers
  • Having too many interviewers or having team interviews with people not on the same page
  • Job descriptions are too long and uninspiring
  • Job postings are boring
  • Links and QR Codes don’t work
  • Inconsistencies when hiring managers conduct interviews (e.g., asking inappropriate questions or not asking the same structured questions of candidates for the same job)
  • Poor due diligence practices due to not thoroughly checking the backgrounds of all candidates

The key to fixing these issues is to design a strategic job fit selection process and use the best tools (e.g., ATS, structured interview formats, qualified job fit and core value assessments, and consistent due diligence practices). Note: Guidance on how to select the best tools can be found in Hire Amazing Employees: How to Increase Retention, Revenues, and Results.

This is critical and often overlooked! Conduct training programs for all hiring bosses, and provide intra-company access to all required tools and procedures to ensure consistent hiring practices. Also, have a key executive hold all hiring bosses accountable for following all the policies and procedures in the spirit of hiring the right person for the right job the first time!

Training will reduce costly hiring problems and ensure the best hiring practices.

The results? When you implement this secret job seeker program, you will attract and hire better candidates that stop ghosting you! As a result, your company will thrive by increasing retention, revenues, and results. And you may become the best employer in 2023.

©Jeannette Seibly 2023 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has over 30 years of award-winning international experience as an executive consultant, speaker, and business author. Her clients surpass the norm by working through sticky situations and challenging relationships to become positive influencers. Contact Jeannette for a confidential discussion.

A note from Jeannette about testing your hiring practices to eliminate costly (and avoidable) issues: It makes good business sense to ensure your company uses consistent, reliable, and valid hiring practices. Contact me to talk through hiring challenges and how to overcome them. It’ll save you time, money, and your customers!

This week’s PODCAST: Listen to Grow your side hustle into a full-time job with my guest, Bobby Crew on The Entrepreneurial Leader.

NOTE: Do you want to win? All leaders who are winners have coaches! I love coaching leaders and have for over 30 years! Contact me if you want an in-depth, one-on-one hour over 13 weeks. When you have a coach, it’ll speeds up your ability to influence others, hire the right people, and coach your team for unprecedented results.