Millennial Boss

Effective Leaders Focus on Workability

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“You’re never too important or busy to handle the details in your life.” Jeannette Seibly

I returned from an inspiring weekend and was feeling good. I woke up smiling on Monday morning, ready to take on life. Then, I sniffed. Whew! I let go of my ego and laughed. “This is what pursuing my goals looks like … it includes details like cleaning out the cat litter box!” LOL!

When leaders, entrepreneurs, and business owners are busy pursuing their goals, they often ignore details and get overwhelmed when life and business aren’t working. Or their ego gets in the way. They forget or become irritable when the dishwasher needs to be loaded/unloaded. The dog requires walking. And the kids and significant others demand quality time. Sound familiar?

Workability occurs when you acknowledge the necessary details in your life and focus on getting them done in a way that honors others and your goals. (NOTE: If there’s a conflict between your goals and your life, reach out to your coach!)

Take the time this holiday season to reflect on and organize what needs to be done. Share your goals with your family and employees, and listen for the details you’ve overlooked. Delegate, and understand that others will not do things the same way you do! Remember, there are over 100 ways to wash dishes!

Tips to Handle the Details to Create Workability

  1. Honor Financial Obligations. Years ago, I met a self-proclaimed enlightened business owner that claimed he had a million-dollar business. But he kept his financials in a shoebox to avoid his ex-wife knowing how much his company was worth. First, I questioned his million-dollar claim because of other factors. Second, hiding the details and hoping no one will discover them will come back to haunt you. Schedule time weekly to keep your A/R, A/P, and taxes up-to-date and paid. Remember, the IRS doesn’t care about your excuses.
  2. Hire a Pro. Don’t try to do what you don’t do well. Hire a professional bookkeeper. Hire a cleaning person or caregiver. Hire a qualified engineer that fits the job. When hiring, use legally qualified tools and systems to ensure compliance with local, state, and federal laws.
  3. Trust Others to Get the Work Done. Complaining about how others do their work only causes an exodus of top talent at home and in business! Remember, these are the people who are handling the details! #1 – Stop micromanaging since you’ve not done the work and don’t know the details involved. #2 – Hire for job fit to ensure they are interested and willing to do the work as it needs to be done.
  4. Focus on Integrity. Cutting corners, overlooking quality concerns, not proofing docs, and ignoring safety precautions will get you in trouble. It doesn’t matter what your excuses are. You need to make the time and pay attention to the details or suffer the consequences. This includes reading the fine print! This is where a professional (aka an attorney) is essential.
  5. Hire a Coach. I know, I say this often! “Every successful leader has a coach!” The right coach guides you to handle the details, no matter how you feel about them. The coach helps you organize your goals and live a healthy lifestyle simultaneously.
  6. Express Gratitude. Have an appreciation for what you do have and express it instead of focusing on what you don’t have. It makes you an easier leader and person to work and live with! Your family and employees will appreciate this more than you imagine … along with your cat and dog!
  7. Stay Connected. Schedule 1:1 and group time with the people in your life. Put away electronics, and don’t allow other distractions to get in the way. Remember, there will always be high and low points in life. Your relationships will help you through both if you prioritize the time now.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a three-time Amazon Best-Selling Author!

A note from Jeannette about focusing on workability: When we are busy pursuing our goals, we forget or ignore the details that need our attention. The dishwasher still needs loading and unloading. The dog cannot walk itself. We put off spending quality time with family. Take the time during this holiday season to create workability in your life by addressing the details. Are your goals and life in conflict? Do you need to talk it out? Contact me for a confidential conversation.

Your blind spots get in the way of attracting and retaining top talent. When you ignore hiring and retention issues, achieving the intended results takes time, money, and energy. Instead of becoming a hamster on a wheel, address the real problems now! It’ll save you customers and give you a healthy bottom line. Click here for details.

Do You Have the Leadership Wisdom to Influence Others?

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“Your ability to influence others requires not taking yourself too seriously.” Jeannette Seibly

Often, as leaders, we take ourselves too seriously and lose our ability to influence others. Then, our results suffer, and so do our customers, team members, and bottom line.

How do you know when you’re taking yourself too seriously? When you …

  • Fail to build on ideas and create win-win-win outcomes.
  • Openly disparage others that disagree with you.
  • Exclude people with broader experience instead of learning from them.
  • Defend your limited experience in an attempt to feel better about yourself.

… you are taking yourself too seriously.

Instead, can you …

  • Discuss others’ opinions without being defensive?
  • Take an idea or concept and build it into a win-win-win outcome?
  • Laugh at yourself?
  • See the bigger picture and reframe it into bite-size pieces to get everyone on the same page?
  • Make decisions that balance both the facts and the human interests?

If you answered yes to these questions, good for you! You are on the right track as a leader and influencer. And you’re not taking yourself too seriously.

However, if you answered no to any of these questions, these are areas of your leadership style that can negatively impact your ability to influence others and need development.

Remember, influencing others is essential to effective leadership … not our technical know-how.

4 Key Ways to Influence Others and Achieve Intended Results

When you stop taking yourself too seriously, we create a workplace culture focusing on results, relationships, and meeting customers’ needs. The following four key ways to influence others are critical to that success.

Practice Persuasive Listening. The secret to becoming an influencer is to listen more – talk less! When listening, you must silence your internal mental chatterbox and refrain from thinking about your next response while others are talking. Effective and persuasive listening is one of the top leadership skills required to guide new solutions that might not be readily apparent.

Be Open to Differing Opinions. The fastest way to lose your ability to influence others is when you become defensive, belittle others, or take a stand against others’ ideas. To be an influential leader, put aside your ego, listen, and ask questions or you’ll miss important details required for seamless execution.

Be a Team Player. Many leaders don’t make good team players. To be a great leader and influencer, you must be a great team player! Otherwise, you lose the ability to influence others and the outcomes of any project. Ask how you can help. Roll up your sleeves and get involved. When others make suggestions, you don’t understand or agree with, say, “Interesting. I don’t see how that would work. Can you walk me through the details?” Now listen and learn.

Appreciate Each and Every Team Member. Many leaders have team members they don’t like or don’t value. They allow their personal feelings and egos to get in the way. If you wish to influence others, you must learn to appreciate others and their contributions. Be genuine. Say to your team members: “I appreciate you.” “Great ideas!” “I look forward to working with you!” And, mean what you say!

©Jeannette L. Seibly, 2011-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a three-time Amazon Best-Selling Author!

A note from Jeannette about being a leader with the skills to influence others: Listening, developing ideas with your team, and acknowledging others are marks of a leader that positively influences others. Not sure where to begin? Contact me for a confidential conversation.

Your blind spots get in the way of achieving the results you want. Improve your ability to influence others by clicking here.  

When Leaders Get Lonely at the Top …

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“Traditionally, leaders tend to keep to themselves and feel lonely. But today’s leaders need to stay connected with others.” Jeannette Seibly

Many leaders report feelings of loneliness, with more than half believing being lonely at the top hinders their performance, as cited in several studies. Whether they are a boss, team leader, or executive, the traditional design of leadership keeps them apart from their teams.

But given the challenges in business today, it’s time for today’s leaders to minimize this unspoken issue of loneliness and get connected. If they don’t, they will negatively impact results! Leaders need to learn how to connect and communicate with others in a new way. Otherwise, essential cues about upcoming business and people changes will be missed.

How to Minimize Loneliness as a Leader

Number 1! Set Aside Your Ego. You’re not the only leader feeling lonely, and your challenges are not unique to you. Reach out and connect with others without your ego running the show. People will stop ghosting you when you connect and start telling you what you need to hear.

Stop Favoring Top Performers. Although every leader loves their top performers, they often ignore the rest of the team. Focus on each and every team member by meeting 1:1 and acknowledging the small and big successes, individually and as a group. Don’t forget to include your remote team members. This will keep you from being lonely and excite you about new possibilities.

Develop a Strong Team. Strong teams don’t happen by themselves. It requires you to be involved, hire the right people, and encourage everyone to speak up while listening and coaching all team members to deliver the intended results. The process frees you from the office and removes you from putting out all the small fires.

Be Present. When interacting with the team, be present. That requires you, during all conversations, to put away your electronics or stop thinking about other concerns. Being present makes others feel valued and respected while encouraging a robust discussion. This is key to not feeling lonely.

Live a Life Outside of Work. Life is not 100% work. Yet, many leaders have an unhealthy relationship between living to work and working to live. It’s a mindset! Cultivate a healthy one since healthy pursuits eliminate loneliness.

Join Professional, Trade, and Industry Groups. Participate and make long-lasting connections. This is a great way to build a strong network with other leaders dealing with similar issues.

Create or Join a Management Group. Sharing your challenges with colleagues, either within your company or not, is valuable. Remember confidentiality.

Be Part of a Community Group. Join one that touches your heart (e.g., cancer, Alzheimer’s). It’s a great way to expand your social network.

Take Part in Family Events. Be sure to attend your kids’ events … you won’t get another chance. Keep in mind that other leaders will be there too.

Make Friends Outside of Work. Having friends outside of work When the only other people a leader interacts with are work-related, it limits their conversations. And can create problems. Expand your horizons.

Hire a Coach. Feeling lonely is believing no one else understands your challenges. Hire an executive coach (all successful leaders have one) to share your challenges and successes freely. Usually, talking out loud with a committed listener has you focus on what’s next and feel you’re not alone.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a two-time Amazon International Best-Selling Author!

A note from Jeannette about being lonely at the top: This applies to bosses, team leaders, and executives everywhere! Today’s leaders cannot risk being lonely at the top. Instead, they need to minimize this phenomenon and learn how to connect in new ways. Not sure where to begin? Contact me for a confidential conversation.

Many leaders feel isolated from others due to blind spots in their management style. It’s essential for you, as a leader, to uncover them now. Otherwise, you’ll lose important connections with your team, customers, and industry and company leaders.

How to Use Failure to Grow Your Success and Opportunities

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“Failure can lead to new successes and opportunities … are you ready?” Jeannette Seibly

Many leaders and bosses fear failure. Why? They want to look good in the eyes of their team, boss, and customers and be well-liked. The problem is that when leaders fear failure, they can become locked in a myopic point-of-view of what can be accomplished and how it should be done. This limits their successes and opportunities. Another result of being fearful is that team members and customers leave.

How to Attract New Career Success and Opportunities

Rock the Boat. Rocking the boat doesn’t mean someone or something has to go overboard! Instead, it means stretching outside your everyday thinking and including your team during this process. It strengthens everyone’s ability to brainstorm, use critical thinking, and disrupt the common limitations that hurt results. The key is to rock the boat without negatively impacting others.

When You Make a Mistake, Own it. What did you learn? Use “What Worked? / What Didn’t Work?”  individually and with the team to develop clarity. Then, share with your boss and customer.

Apologize. This reduces defensiveness when a mistake has been made. Remember, you must address the “elephant in the room” before you can have a straight conversation and make a positive difference. For example, “I’m sorry this project went over budget. Here are the facts about why it happened and what I/we learned.”

Be Proactive, Not Reactive. Mistakes and failures are often avoidable when you are “present” in conversations. Learn to listen with an open mind. Then, ask questions for clarification about the impact new ideas could have on systems, people, and the bottom line. Be a guide for your team to be resourceful, resilient, and flexible when addressing change.

Hire the Right Team. You cannot achieve success alone. Let me repeat that you cannot achieve success alone. And hiring the wrong person for your team is the fastest way to fail! So instead, hire the right team the first time by using a qualified job fit assessment as 1/3 of your selection process. Included will be a coaching guide to develop your team and you and show you how to improve results now and in the future.

Uncover Your Blind Spots. Every leader and team has them. Your ability to recognize and work through them makes the difference between success, so-so results, or failure. Use a qualified job fit assessment and executive coach to move forward faster and with clarity.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She’s celebrating 30 years as an award-winning international executive consultant, speaker, and coach. Her clients value the listening and positive difference she brings to any conversation. Feel stuck in a sticky situation or in challenging relationships? Want straightforward counsel to blast through it? Contact Jeannette for a confidential discussion. PS: She’s also a two-time Amazon International Best-Selling Author!

A note from Jeannette about using failure to grow your career success and opportunities: Many leaders and bosses fear failure. They want to look good and be well-liked. The problem is that they become locked in a myopic point-of-view of what can be accomplished and how it should be done. This fear hurts career growth and opportunities for new projects. Not sure where to begin? Contact me for a confidential conversation.

Leaders need to stretch themselves beyond their perceived limitations for professional growth. It starts with distinguishing your blind spots: https://bit.ly/BeEffectiveLeader

PRESS RELEASE – October 4, 2022

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OCT 4 2022

For Immediate Release
Contact: Jeannette Seibly
JLSeibly@SeibCo.com
303-917-2993

New Book on Hiring Top Talent Becomes International Amazon Bestseller

OCT 4, Denver, Colorado— Local bestselling author, Jeannette Seibly, also known at the Leadership Results Coach from her award-winning years as a business and leadership coach, is celebrating a new bestseller, along with a 30-year anniversary of helping entrepreneurs, leaders, and business owners, and creating million-dollar results.

Almost 1000 people downloaded her new book Amazing Employees: How to Increase Retention, Revenues and Results (Revised Edition)! over the weekend, and the book hit #1 in nine categories on Amazon across the United States, Canada and Australia.

With 40% of American’s currently considering quitting their jobs according to a McKinsey & Company study, or quietly quitting, it’s become the wild-wild west of hiring. Bestselling author Jeannette Seibly reveals the tools businesses need to hire top talent, and retain their employees in her new book Hire Amazing Employees: How to Increase Retention, Revenues and Results (Revised Edition)! (SeibCo.com/books/)

Right now, she’s offering “30 Tips from 30 Years”  https://seibco.com/30tipsfrom30years/ a free download for entrepreneurs, leaders, and business owners.

She also has published multiple books related to “bragging” to land your dream career, to get the promotion, and to sell yourself and your products anytime, anywhere. Her newest book, “Hire Amazing Employees,”  focuses on how businesses can hone in on top talent, and to stop using intuition as the key factor when hiring and promoting employees.

Making the wrong hire can cost business many thousands of dollars. As the hiring market remains unstable and people continue to quit jobs at record highs, there are many tools available to create and implement a practical strategic selection system, as outlined in Hire Amazing Employees, Revised Edition. (SeibCo.com/books/)

Her “straight talk with immediate results” has impacted many companies to increase retention, revenues, and results!

Press inquiries & book club inquiries: Jeannette Seibly is available for in-person and online interviews for all media formats. Contact her at JLSeibly@SeibCo.com or 303-917-2993 or visit her website: www.SeibCo.com

 

How Do You Use Interview Time Effectively?

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“If you continue asking irrelevant job interview questions, you’ll continue to lose talent, customers, and money.” Jeannette Seibly

Many hiring managers believe relying on their instincts, and intuition/gut saves time and gives them all they need to make good hiring decisions. They think they’ll know the right candidate when they meet them.

Unfortunately, there are many problems with this belief. It creates:

  • Unconscious bias
  • Ghosting by job candidates and new hires
  • Turnover of talent, loss of customers, and litigation (think money and reputation)
  • Removal of a bad hire which can take up to 18 months (think again money and reputation)
  • Bad company reputation when making decisions without factual data … (Remember, this job candidate could become a future customer or decision-maker for a sales contract or award.)

Be Clear! Your Goals During the Interview Are to Determine:

  • Can the job candidate do the job?
  • Will the job candidate do the job?
  • Can the job candidate do the job in this company?

When you answer the above three questions in writing, you get real about the actual competencies required. Remember, business is changing, and so have business requirements.

  • What actual competencies are required?
  • What does the right candidate need to accomplish in 30-60-90-180 days?
  • What job fit assessment is best to see the “whole person?”

Example, if you’re seeking a salesperson, does s/he need to generate leads, close, and provide good ongoing customer care?

Preparation is Critical for Effective Interviews  

  • Ask job-related questions (not about the latest book read, hobbies outside work, etc.)
  • Create a structured interview with job-related questions

Review interview questions to ensure they do not create unconscious bias. Too often, we ask about recent books read, movies seen, and hobbies. These can get you in legal trouble. Why? You are inferring characteristics from their responses without factual data.

As you already know, stay away from questions about a candidate’s lifestyle, childcare, age, race, religion, etc.

Example, a hiring manager asked a candidate about the most recent book he’d read. He said, “Jaws.” She refused to talk with him further inferring he was an angry person. (Yes, this actually happened.)

Four Tips to Improve Your Interview and Selection Results

Note: Interviews should be only one-third of a well-designed strategic selection process. The other key parts include assessments (1/3) and due diligence (1/3). (Hire Amazing Employees)

1. Listen to their responses. Hear what they are saying. Don’t fill in the blanks with what you want to hear. Instead, ask questions for clarification before moving on to the next question.

2.Use Rule of 3 to determine the depth and breadth of job experience and skills.

An example of using the Rule of 3 to hire a project manager:

1) How do you handle team conflict? Can you give me an example?

2) What were the results?

3) If I talked with the team, how would they describe your leadership skills?

3. Ask about their coachability, how they handle mistakes, and flexibility with new assignments. Many will respond, “no problem.” Again, use the Rule of 3 to deep dive. You’ll hear their genuine willingness or unwillingness to answer these questions. Their core behaviors seldom change regardless of what they say.

4. Ask for examples. When asking job-related questions, always ask for examples. Example: Tell me about your working relationships with previous work teams, bosses, and customers.

Many years ago, I conducted a final interview with an experienced general manager for a business owner. I learned by asking for examples that each time she talked about her past three jobs, she expressed her upset with the business owners’ demanding ways. When I asked if she was aware of her upsets, she answered me honestly, “no.” I then shared that working with this business owner would be no different … he was very demanding too.   

©Jeannette Seibly, 2021-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about using your interview time effectively: Many hiring managers rely too much on their intuition or gut, which leads to disastrous results: top talent and great customers leave, and the company’s bottom line looks grim. This week’s article covers the basics of conducting effective interviews. When done right, it saves time, money, and sleepless nights. Have questions? Most do! Let’s chat now!

Are you asking good, job-related interview questions? When hiring new employees or rehiring former ones, ask about their ability to handle mistakes. Why? 90% of new hires fail because they dismiss coaching or advice about how to improve. Get your copy of the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results! and suggested interview questions to get you started.

How to Remove Elephants by Resolving Difficult Issues or Situations

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“When you ignore the elephant in the room, you sabotage your team and their ability to produce great results.” Jeannette Seibly

When elephants are in the room, it means an obvious issue or situation is being avoided or ignored. While you may rely on the excuse, “if you ignore them, they’ll go away,” these elephants have a sneaky way of sticking around and sabotaging results — regardless of your feelings about their importance.

Team members quietly quit when unspoken issues or difficult situations are not vocalized and resolved. Usually, their reluctance to speak up is due to fears of personal or professional reprisals if they rock the boat. Or, the fear is due to not having the confidence, communication skills, or self-esteem to stay in the conversation when others don’t agree with them.

As the leader, it’s up to you to make the conversations safe and respectful and be committed to opening up the conversation to expose difficult issues or situations.  

Ironically, talking about these elephants clears the air, energizes the team, and produces unprecedented results. However, achieving these results requires straight talk and a willingness to stay focused on removing the elephant when it doesn’t want to readily lumber away!

How to Resolve Five Common Types of Elephants

When resistance is due to:

Overwhelm. Keep the conversation simple when the issue seems impossible or too big to handle. Use open-ended questions: “What is your experience with the new A/P system?” Allow others the opportunity to voice concerns without fear. Once everyone has had a chance to talk, brainstorm possible solutions. Now, create a focused action plan and speak directly with the person(s) that have the power to resolve it. Remember to stay focused on the solution, not personalities.

Egos. These can be the most difficult elephants to mitigate since egos involve executives’ sense of self-esteem and self-importance. Offer ideas in small pieces and let them choose which one to use since s/he ignores brainstorming. Then, give them credit when the idea succeeds, and offer one or two suggestions if it fails. Remember, the goal is to remove the negative impact on you and your team. As you gain the executives’ trust, you can have more effect.

Entrenchment. We’ve all heard the expression, “It’s the way we’ve always done it.” When team members offer ideas to resolve concerns, it’s essential to listen and learn and not take them personally. Set aside your ego as the leader, use critical thinking so that change isn’t for the sake of change, and manage the process to include everyone.

Bad Acts. If there is a claim of harassment or microaggression, or allegation of theft, it’s imperative to act responsibly now. Have a private conversation with your boss and human resources to determine how to proceed. This may mean letting a well-liked team member or coworker go. Remember, this elephant is negatively impacting others. And these observers are watching how you’ll handle the situation and are adjusting their work performance accordingly. Note: If you ignore this one, you’ll lose credibility, your team, clients, and your business.

Failure to Commit and Act. There are times when elephants have been addressed, but there is no change. Or the leader has agreed but fails to remove the elephant due to political reasons or is second-guessing their agreement. (Examples include continuing old hiring practices and resisting a needed strategic hiring system or asking a major financial contributor to stop smoking in a no-smoking office.) Get this resolved asap. Ask for help by talking with your executive coach for objective counsel. Stop hoping the elephant will eventually go away. Hope is not a strategy; elephants tend to stay too long when you avoid following through for win-win-win outcomes.

©Jeannette Seibly, 2011-2022

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about removing elephants and creating win-win-win outcomes: Is an elephant residing on your team? With your client? Or, in your company? The longer you wait to resolve difficult issues or situations, the more entrenched these elephants become. In the meantime, you lose essential ideas and solutions along with team members and clients. Have questions about how to identify “elephants” and resolve them? Most do! Let’s chat now!

When employees “quietly quit,” it is often due to you quickly hiring on instinct and then slowly firing for poor job skills. It’s time to develop a strategic selection system to improve how and whom you hire! Get your copy of the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results!

Are Your Team Members Quietly Quitting?

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“When team members don’t feel heard or valued, they quietly quit. It’s up to you as the leader to notice and reengage them!” Jeannette Seibly

Contrary to popular awareness, quiet quitting is not new. It used to be called employee disengagement. Before that, many called quiet quitters difficult people to work with! And still do.  Jeannette Seibly

Quietly quitting can be viewed from several different points of view: bosses and leaders vs. entrepreneurs and gig workers vs. employees and team members.

As a boss/leader, when you are unaware, in denial, or unwilling to transform a ‘quiet quitter’ into a productive team member, they multiply. As a result, your company suffers, and your customers leave. This article focuses on reengaging quiet quitters and transforming how you manage for intended results.

Team members that are ‘quietly quitting’ are not outright quitting their jobs. They’ll still perform basic job duties but are unwilling to go above and beyond. They refuse to glorify workaholic behavior like Boomers and Gen Xers used to succeed in their careers. These team members get enough done to avoid being fired, refuse overtime, and stop responding to emails and texts outside work hours.

This attitude of quietly quitting comes across in team members’ words and actions, causing customers to leave and leaders perplexed about what to do to change it.

Why Does This Covert Method of Quietly Quitting Fail to Work?

Failing to have straight and respectful conversations always fails to produce the intended results and create the innovative changes needed to grow your team, company, and customers!

The bottom line is that change requires two-way communication:

  • Allowing team members to speak up respectfully so they feel heard and,
  • You listening and transforming traditional work style behaviors and expectations.

Other perspectives to consider:

Employees/team members: Quietly quitting is not the answer when you are dissatisfied, stressed, or unclear about managing new work and family life challenges. It’s time to step up and speak up in a respectful manner that gets results. A covert power struggle will have customers leave, and your employer closes its doors.

Entrepreneurs/gig workers: Being a business owner requires a business mindset. What are you unwilling to ask for if you don’t feel fairly compensated? Talk with a coach for clarity. Expecting companies to pay more than your contract specifies isn’t realistic. And, quietly quitting is a very poor business tactic.

As the Boss and Leader, It’s Up to You!

Learn to Truly Listen. Team members check out when you fail to be present in meetings or conversations! Apologize and stop letting your mind wander! You’ll be amazed by how the simple act of genuinely listening can make a huge difference in someone feeling valued. When team members feel valued and respected, they’ll reengage.

Talk with Team Members 1:1 and as a Group. Learn about the person and what they need.

Questions to ask:

  • “Tell me about your work.”
  • “What do you like?”
  • “What don’t you like about it?” Or, “What is your #1 challenge?”
  • “What can we do to solve it?”

Have straight conversations and “come down to reality” conversations about changes you can make and those you cannot. (Remember, changing job duties to accommodate someone’s unhappiness won’t make them happier if they are in the wrong job!)

Transform Your Mindset. It’s a New Normal. COVID, economic, and societal disruptions have changed everyone’s mindset about work. Be open to making needed changes to ensure team members work in jobs they enjoy, are fairly compensated, and have time to pursue family/personal life goals. Remember, it’s important to meet customer needs and team members’ needs too.

Set Realistic and Attainable Goals. With only 10% of teams achieving their intended results, as a leader, you need to step up your game and learn how to set goals and manage the process. The place to start is to hold team members accountable and provide them with the tools and resources required to achieve the intended results. Team members are reengaged when winning individually and as a team.

Job fit is the #1 reason people succeed at work! Harvard Business Review

Use a Qualified Job Fit Assessment for Hiring and Job Restructuring. Many team members and their bosses/leaders are in jobs that don’t fit them. As a result, they are bored or overwhelmed and lack the skills and willingness to develop skills they’re not interested in learning. Use a qualified job fit assessment that provides valid and reliable data to guide restructuring job duties and creating clear career paths for transfers, promotions, and pay increases. Be sure to get their feedback before making any changes! Or, they will either quietly quit (again) or leave the company. (Hint: Adding more tasks to the current job responsibilities is not restructuring a job!) (Hint #2: Don’t make (or imply) promises for pay increases and promotions you cannot fulfill.)

Don’t forget to grab, Hire Amazing Employees and create a strategic selection system for job fit when hiring, rehiring, transferring, or promoting employees. It will reduce the number of quiet quitters and reengage team members in their jobs.

©Jeannette Seibly 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about “quiet quitters”: When you are unaware, in denial, or unwilling to transform a ‘quiet quitter’ into a productive team member, they multiply. Your company suffers, and your customers leave. Have questions about how to identify this issue and turn it around? Most do! Let’s chat now!

Why are employees “quietly quitting?” One of the critical issues is poor job fit for employees! And poor job fit for their bosses who got promoted without the skills to be leaders. It’s time to develop a strategic selection system to improve your hiring results! Get your copy of the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results!

 

What Do You Need to Do to Improve the Most Overlooked Part of Hiring?

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“A hearty welcome to new hires impacts their longevity with your company.” Jeannette Seibly

According to several studies, well-designed employee orientation and onboarding can improve employee retention by more than 80%. 

“Sally started her new job on a Monday, excited to be working for a company that had a great selection process. But she learned an hour after arriving that her boss was too busy to talk with her until later in the week.

Todd was assigned to get her started and to show her where everything was located (e.g., office, laptop, passwords, restrooms, lunch room). But he didn’t know much about her job duties. He could only help get the items she needed for her desk.

So, Sally started talking with her new team and coworkers in different departments. Everyone had a different point of view as to what her priorities should be. Then, her vice president and the CEO each had conversations with her, but offered different opinions about where her focus should be.

On Friday afternoon she resigned, clearly frustrated by the lack of a cohesive onboarding process.” (Hire Amazing Employees: How to Increase Retention, Revenues and Results!)

New hires decide how long they will stay during the first few hours and days, often subconsciously! As a result, companies that fail to provide employee orientation and onboarding programs experience higher turnover! Remember, when these new hires leave, they take along other top talent, and customers too!

What To Do!

Create employee orientation and onboarding as part of your strategic selection system.

Start employee orientation the minute they apply. Use your Applicant Tracking System (ATS) to send job applicants short videos about the company, interview guidelines, and brief written material about the company’s products, goals, and employee benefits.

Have all “paperwork” completed online! Do this before the new hire’s first day. Have a designated person available to answer all questions and handle benefit enrollment.

Schedule the all-important 1:1 meeting with the boss on day one! Review expectations to ensure both of you are on the same page. People will forget … so this is critical! Share (again) the 180-Success Plan*, goals, and expectations. Then, have them put together the Action Plan required to fulfill it.   *Chapter 6, Hire Amazing Employees

Help the new hire meet and greet coworkers. Designate someone to make introductions to key people and coworkers in the company. Organize lunches and get-togethers during the first month to meet others. The purpose is for the new hire to learn about the company and its customers, internally and externally. Remember to include remote employees too!

Ensure the new employee meets 1:1 with team members. Encourage meetings virtually and onsite. Provide a short list of suggested questions so that s/he can learn more about the company.

  • Tell me about you!
  • How long have you worked here?
  • What do you like most about the company? Your job?
  • What do you like least?

Very Important Note: Remind each new employee to listen more than talk. Many employees, managers, and executives in new positions attend meetings not to listen and learn, but to state what they will be doing and changes they will make in the future. This often shortens the new person’s longevity with the company and is avoidable!

Schedule meetings with key employees in other locations. This is often overlooked or put off until a future date. The problem is that the new manager or executive dismisses the importance of meeting people in their business locations. This is often interpreted as a lack of respect. And creates future problems when addressing issues and implementing policy changes.

Provide an inside mentor and outside executive coach. New hires must have someone to ask for help so s/he can learn more about the company and industry issues (mentor). Also, provide someone to talk them through the inevitable challenges s/he will face with people and in sticky situations (coach). Discuss these expectations before hiring the person … not everyone sees the value of having a mentor or coach. And it’s important to learn during the interview if the person will ask for help and is coachable.

Don’t provide company information all at once! Take days and weeks to discuss the company’s policies, procedures, and employee handbook. Also, review company etiquette, history, mission, values, and communications in 1:1 meetings and group training. Finally, provide an organization chart and brief written material about each department and location. Remember, keep it simple and easy to read since the average reading level is 6th grade!

Remember, as the boss, work the plan with the new hire for success!

(Content for article taken from Hire Amazing Employees: How to Increase Retention, Revenues and Results!)

©Jeannette Seibly, 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about improving employee onboarding: Did you know only 12% of companies onboard effectively? It’s why many new hires leave! What do you need to do to improve (or create) your employee orientation and onboarding processes for new hire success? This information comes from the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results! Have questions? Most do! Let’s chat now!

Why do new hires leave so soon? There can be many reasons. But it’s often due to NO (or the poorly designed) new employee orientation and onboarding program! Be part of the 12% that onboards effectively! Want ideas to help you get started? Get your copy of the newly released, Hire Amazing Employees: How to Increase Retention, Revenues and Results!

 

Many Hiring Failures Are Due to Being Uncoachable

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Why are so many new hires failing in their jobs? The #1 reason? They are not coachable!” Jeannette Seibly

Poor interpersonal skills are why there are so many hiring failures today!

The #1 reason? They are uncoachable.

Here are shocking stats:

  • Almost 90% of the time, it’s due to the new hires’ attitudes and poor interpersonal skills.
  • Only 11% of failures are due to technical skills.
  • Almost half of new employees today will fail within 18 months of hire. (Leadership IQ)

Why is being coachable important? It reflects the ability to accept and put in place feedback from bosses, team members, customers, and others! (Leadership IQ) Being coachable is why leaders and teams succeed in business!

Many hiring managers admit overlooking or explaining away flaws they saw during interviews. But they were unsure what to do with these insights or biases. Moreover, they lacked objective data from qualified job fit assessments that would provide the boss critical on how to coach these new hires for success.  (See Chapter 9, Using Qualified Assessments and Skill Testing in the newly released: Hire Amazing Employees: How to Increase Retention, Revenues and Results!)

So, they default to selecting job candidates based on technical and other hard skills. But, then, these new hires are fired due to poor interpersonal skills! So, it’s time to improve your selection system and use your interview time effectively.

How to Hire Coachable Employees

  1. Job Fit Is #1. According to a Harvard Business Review study, job fit is why people succeed! Use a qualified job fit assessment to ensure you’re seeing the whole person objectively. When using real and consistent data, you can delve deeper and learn more about the person before hiring them! This avoids surprises!
  2. Ask These Two Very Important Interview Questions. A coachable person is looking to improve and is willing to ask for help.

Ask: “When was the last time you made a mistake?” and “How did you handle it?”

Then, listen for:

  • “What did s/he learn?”
  • “Who did s/he talk with?”
  • “Why did the mistake happen?”
  • “What were the results?”

This is perhaps the most critical and revealing part of the interview.

  1. Gain Additional Insight During Reference Checks with Previous Co-Workers. Ask this question: “Would you work for this person? Why?” Listen. I’ve found this question to be a good indicator of a person’s on-the-job interpersonal skills.
  2. Focus on Results Required for the Position. Put together a 180-Day Success Plan. Share it during the final interviews with the job candidate and listen. The person’s reactions may change over time, so it’s essential to address any change of attitude asap. Remember, you’re not hiring lone rangers that want to do it their way! You need team players with the attitude of, “I’m open to learning from my mistakes and contributing to the success of everyone.”

©Jeannette Seibly 2021-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning international executive and family business management consultant, keynote speaker, and author for over 29 years. Her focus is to guide leaders to make a positive difference. Feel stuck moving your team forward? Want straightforward counsel on how to do it? Let’s chat! Contact Jeannette for a confidential conversation.

A note from Jeannette about how to hire coachable employees: One of the top reasons new hires fail is being uncoachable! During the hiring process, ask the job candidates about mistakes they’ve made and how they were handled. Want to improve your hiring success rate? Grab your copy of the newly published book, Hire Amazing Employees: How to Increase Retention, Revenues and Results! Have questions? Most do! Let’s chat now!

Did you know your interview questions are costing you top candidates? How do you ask job-related questions? What are useless interview questions? Why should you only use the interview as 1/3 of the hiring decision? Get your answers, suggested interview questions, and so much more! Grab your copy of the newly released Hire Amazing Employees: How to Increase Retention, Revenues and Results!