Assessments

Has your company ever had this experience: In the past five years, one position cycled through three different hires? Each departure brought disruption, lost momentum, and a fresh scramble to refill the role. Yet, despite the clear pattern, the company continued to recruit, onboard, and manage the position exactly as it always had—expecting different results from the same approach. This is a true story for many companies and organizations.

We hire for perceived job skills, but fire for poor job fit. Jeannette Seibly

This isn’t just a case of bad luck. It’s a symptom of deeper issues: misaligned expectations, outdated hiring criteria, unrealistic job descriptions, poor role clarity, and a reluctance to make “real” changes. (We rely on the band-aid approach!)

42% of employee turnover is preventable but often ignored. (Gallup 2025 Workplace Report)

When turnover becomes the norm, it’s no longer about hiring and recruiting—it’s about fixing the same failure over and over again. In other words, it’s a strategic failure.

The cost of replacing a salaried employee can range from 50% to 250% of their annual salary. (SHRM)

What would it take to break this vicious cycle?

Same Job, Same Mistakes: Why the Turnover Keeps Happening

• We hire candidates we like, but who lack appropriate people skills.
• We hire applicants with perceived technical skills, but do not make good team players.
• We hire without objective data, relying on false intuition/gut reactions.
• We allow an emotional attachment to what we’ve always done, or fear that any change doesn’t guarantee improved results, so we fail to ask for help from an expert.
• We are blind to the loss of money, talent, reputation, and clients.
• We use the excuse “our turnover is lower than industry stats,” and fail to understand the financial, operational, and system costs!

I recall a company experiencing over 40% turnover of its management team years ago. Every year! Yet, each year, they told themselves they had it handled!!

Something is off! But are you willing to hear the truth?

Hiring the same way and hoping for better results isn’t a strategy—it’s wishful thinking. It’s time to look deeper, get honest, and make changes that stick.

When Maya started her new job, she was excited. The role sounded like a great fit, and the team seemed welcoming. She didn’t realize her performance plan required handling 60+ accounts solo, after only a one-hour Zoom onboarding meeting. Six months later, she was burned out, confused, and ready to leave. She wasn’t the first. Two others had held the same position in the past three years—and they had left for similar reasons.

Still, the company kept hiring the same way. Using the same job description and interview questions. Employing the same onboarding plan. And each time, they were surprised when top talent left!

Newsflash! If a position keeps turning over, it means that something deeper needs attention. It’s important to understand that addressing the “real reasons” you experience turnover can save time, money, and customers!

It’s to be brave!

Here’s what to do:

Balance the Selection Triad. In the practical guide Hire Amazing Employees, the Selection Triad offers a more balanced approach to hiring decisions—equal weight is given to interviews, assessments, and due diligence, with each contributing one-third to the final decision. Unfortunately, we often base 90% of our hiring choices on the interview alone.

Qualified job fit tools. Not all assessments meet scientific and legal requirements for pre-employment use. In fact, of the 3,000+ assessments on the market, very few actually comply with DOL, EEO, ADA, and other federal, state, and local hiring laws. Ask for a Technical Manual and stop relying on a letter from a law firm.

Use structured interview questions. This makes it easier to compare answers and makes the hiring manager and company seem like a credible employer. Many interviewees today are well-trained and will tell you what you want to hear! Get real. Don’t be afraid to delve deeper into someone’s answers by using the Rule of 3 to deep dive into their responses.

Rule of 3 Example: Instead of asking, “Are you a team player?”

 Ask:

1. “Tell me about a time you resolved a conflict with a teammate.”
2. “What was the outcome?”
3. “What would you do differently?”

Get real about your biases. Yes, you have them – regardless of what you tell yourself. Ageism (older and younger), gender, racism, lifestyles, college degree or not (to name a few) have nothing to do with the candidates’ ability to do the job well and fit the job responsibilities. Your biases are causing you to overlook qualified people!

Example, dismissing candidates without a four-year degree—even when they’ve led successful teams—can eliminate top performers.

Follow a strategic selection job fit system. Yes, you need one! Follow it! Too many companies love to make exceptions, or excuses, only to find out that the person they believed was the ideal candidate wasn’t so great!

When you use a structured interview approach with qualified assessment tools and conduct your due diligence, you need to listen to the results, and stop mentally dismissing the objective data that you like or disagree with. When someone doesn’t fit the job, you cannot fix or change them into who you believe they should be! Stop with the excuses! They are negatively impacting your company’s results!

Hiring managers and leaders—are you ready to challenge your hiring norms? When all else fails, contact a talent advisor with experience. But why wait?

©Jeannette Seibly 2025 All Rights Reserved

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, has guided thousands of executives and business leaders to achieve remarkable success over the past 32 years. Her specialty is delivering innovative solutions for hiring, coaching, and leadership challenges—with excellence and accountability at the core.

For those navigating the 55+ transition, goals aren’t just about productivity—they’re about rediscovery. Whether you’re refining your career path, relocating, or reimagining what fulfillment looks like, the right goal can act as a compass—guiding you toward clarity, confidence, and meaningful impact. Contact Jeannette now.