Million Dollar Coaching | SeibCo, LLC

Transform Stress into Resilience

October 6, 2024September 2, 2024 by Jeannette Seibly

“Embrace stress as an opportunity for your resilience to shine through.” Jeannette Seibly

While many believe summer is a time to slow down and relax, the truth is, it’s been a hectic time … political rhetoric, economic uncertainty, workplace changes, and confusion about AI. Family and friend time can create additional frustrations. Your business projects, profitability (or lack thereof), clients, and teams have caused stress. Transforming your stress into resilience is required more than ever.

7 Ways to Transform Stress into Resilience

Yes, it’s a #1 stress reducer. Breathe in for a count of 10, pause, then exhale for a count of 10. Do this at least three times. You’ll be amazed at how fast this works while creating resilience and improving results.
Honor your inner leader. Too often, we attempt to ignore our inner wisdom to slow down. It’s time to listen, learn, and discuss it with your executive coach, mentor, and/or therapist. (Yes, mental health concerns are at an all-time high – there is no shame in reaching out for help – especially when doing so reduces stress, creates resilience, and produces better results.)
Know thyself. Many times, especially today, people are in jobs where they do not fit their work responsibilities. In addition, the challenges of working with factions, sticky workplace issues, and complicated working relationships can make achieving the required results highly stressful. Take an objective qualified job fit assessment and work with your executive coach to determine your natural leadership skills and blind spots. The objective awareness of strengths and intrinsic weaknesses will develop resilience to issues you cannot control.
Get the facts. Clarify the actual issue. Too often, we latch on to the smallest bits of information and run with it. This almost always creates a more significant problem (s). Talk out the facts with one or two trusted advisors and your executive coach. With a clearer perspective, get into action and resolve the issue now.
Have the tough conversations you’ve been avoiding. Stress occurs when someone’s choice of words, discussion points, tone of voice, hand gestures, or facial expressions offend you. BREATHE. Remember, when stressed, you will overreact and misinterpret. Instead, have a conversation to learn the truth. If you don’t resolve it now, an irrevocable point will occur, preventing you from resolving the situation and saving the relationship.
Keep a private journal. Use journaling as a way to create a positive future. Write down “brags” about what has been working. Include “I am grateful for …” Write about your future and goals. Take action on one of your goals – remember the smallest steps can create resilience, and the momentum will keep you moving forward.
Be present with people. People know when you’re not listening. That creates stress for everyone. Then, to make it worse, you lie about it. It becomes a stress-filled interaction when others must repeat themselves. They become resentful. Instead, learn mindful resilience. I promise, listening will reduce stress and increase resilience, and your results will improve, too!

©Jeannette Seibly, 2019-2024

Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 31 years of practical experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select® Partner for over 32 years. Contact Jeannette to learn more about these state-of-the-art job-fit assessment tools or how to coach and manage your people to achieve incredible results.

A note from Jeannette: It’s the end of summer, and you’re surprised by the amount of stress you’re feeling. You’re not alone. Here are some tips to alleviate it and develop resilience to move forward. Contact me for help with addressing that nagging issue that won’t disappear.

Now is the time to get into focused action! Are there days you dread doing what is needed to manage your people, projects, and team’s financial performance? You’re not alone! Everyone has those days! But continuing to hide behind excuses only hurts you and your future promotability. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully – this includes getting you out of the way and working with and through people effectively to achieve the results required. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.

Are You the Leader You Want to Be?

October 6, 2024August 26, 2024 by Jeannette Seibly

“Are you the leader you want to be? Or are you hoping someday things will change so you can be?” Jeannette Seibly

Some of you would say, “Yes!” While others would say, “I’m working on it.”

The next question is, “Are you making the right moves and building on these skills? Or are you allowing distractions to take precedence in developing your management and leadership skills?” (Hint: These are also known as excuses.)

Yes, I know. Everyone is busy. But being busy and developing your skills go hand-in-hand. They happen simultaneously, not independently of one another. (Yes, read that again.)

Your Keys to Your Leadership Success

Know Thyself. Not from “how you want to be seen,” but from “who you really are.” Authenticity makes a big difference in being an influencer, results producer, and great leader. Addressing leadership blind spots is critical. Use a qualified job fit assessment that provides objective clarity, insights, and leadership coaching for best results.

Be Aware of Your Impact on Others. All leaders impact others and influence their job satisfaction. Ask yourself, “Is it positive? Inspiring? Do others wish to be included on my teams?” If not, it’s time to address what is getting in the way now (e.g., failure to develop others, resolve team conflict, address factions, improve poor quality).

Practice Great Communication Skills. Your most significant impact on others is your ability to listen, talk, and write meaningfully. While you may believe you are a great communicator, your employees, business associates, boss, board, and clients may disagree. Get into their world or listen from their perspective to better understand this invaluable skill. Also, keep improving on it! Use a 360-degree feedback assessment to get to the truth.

Have an Executive Coach. Do-it-yourself leadership development usually fails to produce the required results. Why? Your leadership blind spots will always sabotage you without objective review. All great leaders have an executive coach. They also have an industry mentor. Make sure the people you’ve selected are helping you grow and do not simply agree with your perspective when addressing sticky situations or political workplace relationships.

Develop Resilience, Flexibility, and EI. All of these traits become good or bad habits. If you make a mistake or experience a failure, do you have the flexibility to shake it off and use your emotional intelligence (EI) to move forward? Languishing in the hurt or upset is not a good leadership trait. (Hint: We all experience frustrations – how well you recognize them and move forward builds your leadership savvy.)

Grow Retention, Revenues, and Results. Yes, all three are critical indicators of your success as a leader, regardless of why you’ve not achieved one or more of them. How you hire, coach, and manage makes a profound difference in the quality of your team, their responsiveness to challenges, and their ability to deliver on time and within budget in a quality manner!

Practice Self Care! Taking care of your mental, physical, and spiritual health is essential to being the leader you want to be. Set up a consistent schedule to keep you healthy.

A note from Jeannette: Here are great questions to ask yourself: Am I being the leader I want to be? Am I inspiring and developing others? Do others want to be included on my team? It’s time to address your skills and blind spots to become the leader you know you can be. Contact me for help in becoming a great leader that makes a positive impact.

Do You Want to Be a Great Leader? Start the Transition Process Now

August 12, 2024 by Jeannette Seibly

“Great leaders prepare their successors to transition into their new roles ready for the challenge.” Jeannette Seibly

Learning to be a boss/leader is a process, not an event, and requires preparation! So does preparing your successor and preparing them for a smooth transition!

One of the lessons all bosses/leaders need to learn is when to step aside.

Too often, they wait too long. They allow their egos to get in the way and won’t let go. By the time they are experiencing mental health issues, physical disability, or death, it’s too late to have a prepared successor ready to take over.

The other challenge facing today’s leaders is that many potential future leaders are uncertain if they wish to become bosses/leaders. I suggest it’s due to a lack of preparation: training, development, coaching, and being given opportunities now to excel.

What Can You Do to Prepare?

Create Your Own Future. Too often, if you are hanging on too long, you don’t have a “What’s Next” planned. You will continue to talk about it, make excuses, create issues, and not take the focused action required to move on. Hire an executive coach and make a plan. Now, implement the plan.

Assess Who’s Next. When you have a key employee(s) designated to step up, they may not have the skills and talents to do so. Or they have been a great #2 person but are not the right person to become the #1 leader to move a business or team forward. While they may say they are interested, now’s the time to discover the truth. Create an individualized succession plan and use an objective job fit and leadership assessment. This is critical in determining job fit in the new role. Use the assessment to guide your conversations and listen for consistency in their responses. Ensure they are given the tools, resources, and coaching required to win.

Hire an Executive Coach Now. Hire an executive coach to guide the future successor. Using an outside coach ensures any growth and development issues that might limit the future leader remain confidential. Remember, we all have our challenges. These should not restrict their ability to move forward if the person has done the work, is ready, and there are no ethical or other integrity issues in the way.

Select an Internal Mentor Now. The mentor’s role is to guide the future leader through industry, company, and professional changes. Many mentors don’t make great coaches due to the time required. The other consideration is confidentiality. Having a mentor as a coach can limit job transition or promotion opportunities due to the future leader going through a challenging work situation or difficult period in life. Again, if the person does the work, is ready, and has no ethical or other integrity issues, continue to move forward!

Invest in Training and Development. Have them attend programs to develop their interpersonal, emotional intelligence, managerial, and leadership skills. Ensure, along with their coach and mentor, these new skills and awareness are being used appropriately and effectively. Remember, as mentioned at the beginning of this article, learning to be a leader is a process, not an event – it takes time, being held accountable, and practicing the right skills.

Provide the Opportunities. Now is an excellent time to get them involved in company teams, critical client challenges, trade and professional associations, and other leadership opportunities. Remember, while you know you can do it faster (and better), you may have forgotten that it’s due to your long-time experience. Allow your successor to develop those experiences while you can provide the benefits of your knowledge and guidance.

What Do You Do When the Person Changes Their Mind? This is a great question that is often ignored. Have a conversation to learn why. Do not spend a lot of time attempting to talk the person into changing their mind. This rarely works out well for anyone.

A note from Jeannette: As a boss/leader, do you have a successor? Great bosses/leaders spend time ensuring a smooth transition for when they are ready to move on due to promotion, job transition, or retirement. What is the best way to prepare a successor? How can you ensure a potential successor is ready? Why is it essential to create “What’s Next?” for yourself? Contact me for a confidential conversation!

Are you using your talents and abilities effectively? Many of us are not! Click Here for a Free Download on how to use your talents and enjoy a rewarding career!

It’s Essential to Learn How to Coach Your Employees and Teams

July 29, 2024 by Jeannette Seibly

“Learning and using effective coaching skills improves team results.” Jeannette Seibly

Today, more than ever, coaching is an essential skill for bosses and leaders.

Why? The effectiveness of coaching is reflected in employee and customer retention, employee job satisfaction, and team results.

The challenge? Many bosses/leaders don’t understand what coaching is or how to do it. Or, they’ve tried it, and it didn’t work, leaving employees and teams deflated.

The good news is that bosses and leaders can become good coaches. But like any new skill, it takes consistent practice to improve and become effective.

How to Improve Your Ability to Coach Effectively

First, Let’s Define Coaching. Coaching is not telling employees what to do. That is what supervisors or managers do. Coaching involves guiding, empowering, and helping each employee and team grow by listening, making suggestions for improvements, and allowing the employee and team to stretch – which sometimes means they’ll make mistakes and experience failures.

Let’s Get Started

Create a Learning Environment. When learning, employees increase their natural curiosity and innovative spirits. Ensure you invest in each employee and team and work with them to use the new skills effectively.

Be Specific in Your Praise. Celebrate individual achievements, successes, and wins with specific acknowledgment. Learning how to brag appropriately is also important to build confidence.

Build a Win-Win-Win Decision-Making Model. Involve your team in decision-making processes to build trust and ownership. Remember, this involves true brainstorming, resolving team conflict, and encouraging respectful conversations — each person speaks up and feels comfortable doing so.

Learn from Failure. Everyone has an opportunity to learn from their mistakes and failures – in fact, it’s the best way to learn. This is not the time for “I told you so’s” or other disparaging comments. Instead, use the “What Worked/What Didn’t Work?” and review with the employee or team. Focus on lessons learned and what’s next.

Leverage Strengths. Identify and capitalize on each team member’s strengths using an objective job fit assessment. These objective insights help you, your employees, and your team members grow and develop. With the information provided, you will be able to provide laser-like coaching rather than the hated trial-and-error process which leaves employees disempowered.

Practice Emotional Awareness. Understand and manage your own emotions and those of your team. Use compassion, respect, and a sandwich approach when offering feedback to your team members without being critical or condescending.

Listen. Listen actively and ask open-ended questions. Sometimes, all you need to do is listen and facilitate the conversation. By being a sounding board, it allows the team member to work out the solution and have the confidence to implement it. Don’t forget to ask “By When” it will be done and mark it on your calendar. (An important coaching strategy.)

It’s critical to remember that developing practical coaching skills is an ongoing process and not a one-time event. Don’t forget to hire your own executive coach to guide you through those sticky situations and political working relationships. This helps you coach others!

A note from Jeannette: Today’s bosses and leaders must become effective coaches. Coaching is not the same as managing and telling people what to do. Do you need help developing an effective coaching style as a boss/leader without defaulting to the hated trial-and-error approach? Contact me!

Are you using your talents and abilities effectively? Many of us are not! Click Here for a Free Download on how to use your talents and enjoy a rewarding career!

What Are You Investing In? Probably Not Your Talent

April 30, 2025July 22, 2024 by Jeannette Seibly

“What you focus on expands, and so do your results!” Jeannette Seibly

Many bosses/leaders have a budget and are looking at the next technology, sales system, or AI they can buy to build their company’s success and attract and keep customers. Sadly, they fail to provide the dollars required to train and develop their most important asset: their employees. They forget that team members are the main reason customers stay or leave.

Investing in your talent impacts your company’s results when:

People are promoted to jobs without the necessary training and coaching for success
Employees do not receive the proper training to support your client’s needs
It becomes challenging to job transfer employees due to a lack of upskilling

Studies have shown that training and development improves morale and retention, attracts top talent, boosts individual and team performance, and keeps customers from straying to your competition.

Many employees today value training and development. Remember, while many technical skills need continuous upskilling, don’t overlook the essential skills of communication, critical thinking, and ethics (to name a few).

Develop the Team Members and Achieve Amazing Results

Job Fit. It starts with hiring and knowing their strengths and weaknesses based on objective data. Hiring the right person for the wrong job equals poor job fit. And no amount of training and development will make them a superstar. Poor job fit can be very costly. If that is not enough to get your attention, studies have shown it can cost over $300K per person when you hire someone who is not a good fit.

Career Pathing. Not all employees are alike! Their career path should reflect the skills required for the success of their job and accomplishing their long-term goals. This makes it easier to upskill and focus on needed training to prepare for job promotions and job transfer. Example: One top employee wanted to return to his hometown in a different state. The company paid for the transfer. However, the employee could not operate independently without the structure of the office environment. Within a year, the employee left to work for a competitor.

Personalize. Similar to the Career Pathing above, not all team members need the same training. Listening would be a better skill to develop for someone fearless in speaking up than focusing on learning how to talk in meetings. Use a qualified job-fit assessment to provide objective insights and clarify areas that must be designed to improve effectiveness.

Leadership and Management Development. Even though many employees today say they have no interest in being a boss or leader, the truth is they don’t have the training and are not given the opportunities to showcase these skills. While they may not want the job title or responsibilities, the training can be priceless in supporting them to lead teams, manage projects, and improve personal job satisfaction.

Critical Interpersonal Skills Are Crucial. Communication, critical thinking, and ethics training (to name a few) are crucial skills needed today more than ever. It requires ALL employees to develop them ongoingly. Remember, these skills can be used everywhere with anyone at any time in their lives.

Use a Mix of Training Delivery. Use podcasts, face-to-face workshops, virtual training, etc. Remember, not all people learn the same way. Ensure the trainer or presenter uses a mix of media, games, and other engaging ways to help facilitate everyone getting value.

Appreciate Progress. All bosses/leaders must acknowledge each employee and their teams for steps taken and growth observed — what you appreciate strengthens the person’s confidence and competence in using their new skills. When a skill is not used appropriately, fine-tune it with spot-on coaching to steer the employee and team forward.

Hire an Executive Coach. Everyone, especially bosses/leaders, must have an external executive coach and an internal mentor. The executive coach can provide objective insights and confidentially address issues while steering you through sticky situations and political working relationships. An internal mentor can guide your ability to work with people through industry, professional, and company silos, factions, and other political elephants.

A note from Jeannette: Are you adequately investing in your employees and teams? Many will spend more time and money on technology and overlook their people’s critical development. Need help fine-tuning your training and development efforts? Contact me!

Are you using your talents and abilities effectively? Many of us are not! Click Here for a Free Download on how to use your talents and enjoy a rewarding career!

Transform Your Blind Spots into Savvy Leadership

June 24, 2024 by Jeannette Seibly

“We all have blind spots, and to see them requires an open mind!” Jeannette Seibly

Do you know how your impatience, fear of conflict, and being easily triggered affect your effectiveness as a boss/leader?

All bosses/leaders have blind spots. Often, these are complex and, many times, impossible to distinguish. Or they get created because of criticism from someone whose opinion you value. Or you have been unwilling or unable to acknowledge your biases, judgments, and evaluations of others objectively.

Unidentified blind spots are weaknesses that cost you, your company, your team, and your customers intended results.

Your blind spots, when ignored, will sabotage you and your career unless you identify them and discover them with your executive coach.

How Do You Define Blind Spots?

Leadership blind spots are the areas where a leader … even a very successful leader … is missing something. A blind spot can be a lack of attention to a particular area or a part of your skillset that never developed. ALL leaders have blind spots. Exceptional Leader’s Lab

No matter how hard you try to be self-aware and mindful, you cannot readily self-identify your blind spots. The problem is your blind spots impact others and can limit their effectiveness at work.

The challenge is to hire the right executive coach to uncover your blind spots before they damage your leadership reputation and future opportunities.

What Are the Top 10 Leadership Blind Spots?

While some blind spots may be easy to spot, according to Inc. Magazine, here are the top 10.

Which ones do you recognize for yourself?

The top 10 blind spots are:

Going it alone
Being insensitive of your behavior toward others
Having an “I know” attitude
Avoiding the difficult conversations
Blaming others or circumstances
Treating commitments casually
Conspiring against others
Withholding emotional commitment
Not taking a stand
Tolerating “good enough”

“Identifying your blind spots and overcoming these hurdles is critical to developing your savvy leadership.” Jeannette Seibly

How to Flip Blind Spots into Savvy Leadership

Use assessments and 360-degree feedback to discover your inherent strengths and weaknesses (aka blind spots). There are three types of assessments: 1) assessments that uncover how you want to be seen, 2) assessments to show how you really are, and 3) assessments that show you how others see you. All three provide you with great 20/20 vision. But now, the real work begins. Work with a qualified executive coach to review the assessment results and guide you in developing a laser-focused action plan to flip these blind spots.
Hire the right executive coach and listen. You will improve your influence and leadership savvy when you are coachable and listen. Having a coach eliminates the typical trial and error that otherwise occurs when you attempt to self-analyze what you say and do. (You will often be wrong!) Do not focus on conceptual conversations regarding the merits and demerits of your blind spots. Just listen to your coach, adjust, and implement.
Engage with an industry mentor. The right mentor(s) is an invaluable source of information and will be knowledgeable about your company, management team, and industry. Along with your executive coach, the right mentor can also guide you through complex situations and sticky political relationships. This is the fastest way to move past your blind spots, resolve issues, and achieve intended results.
Listen to your team’s feedback. Your team wants you to succeed. However, while you may believe you want to hear feedback from your team, honestly, in many cases, you’d rather not. Use a qualified 360 feedback assessment to encourage your team to tell the truth. Then, create a game plan to learn from and implement these invaluable insights.
Dial up your humbleness. Take part in emotional intelligence workshops. Set aside your ego during these programs since it can be your most significant hurdle to overcoming blind spots and developing savvy leadership. Remember, authentic practice is required to achieve mastery!
Improve your all-important communication skills. Your ability to write, speak, and talk with others is critical to success. Don’t fall into the trap of “I have it all handled.” Instead, take workshops to recognize your biases (aka blind spots) and develop your inner confidence.
Identify triggers and biases. We all have them. To uncover triggers and automatic judgments (often subconsciously), work with your executive coach to discuss the issues and develop more effective ways to handle them. (Note: You may also need to work with a licensed therapist to remove stubborn barriers.)

A note from Jeannette: If others have told you that you are impatient, fear conflict, and are easily triggered, keep reading! Even if you believe they are wrong, it’s essential to realize that ALL leaders have blind spots, including you. If you’re stuck and uncertain about how to discover your blind spots, contact me for a confidential conversation.

Are you using your talents effectively? Many of us are not! Click Here for a Free Download on how to use your talents and enjoy a rewarding career!

Combat Energy Zappers to Avoid Sabotaging Results

June 10, 2024 by Jeannette Seibly

“Many people allow boredom, stress, and toxic people to zap their energy. But being responsible for these feelings can renew your energy and improve your results.” Jeannette Seibly

Our ability to feel good and maintain high energy levels is crucial for productivity and overall well-being. This includes engaging in activities we enjoy, such as spending time with loved ones or pursuing hobbies. However, it’s equally important to be aware of situations or people that drain our energy. This self-awareness is the first step in combating energy zappers and taking control of our energy levels.

Our most significant energy zapper is often our own excuses. The belief that things are the way they are and we can’t change them is a self-imposed trap. When we allow stress, boredom, or toxic people to affect us, it can lead to unhealthy habits like overeating or excessive caffeine consumption, further depleting our energy. Recognizing and taking responsibility for these factors is key to breaking this cycle and improving our relationships, performance, and results.

6 Strategies to Stop Energy Zappers

Schedule. One effective strategy to combat energy zappers is to manage our time efficiently. Whether it’s using an online or handwritten calendar, scheduler, or planner, the key is to schedule tasks and commitments. Treat these as appointments with a VIP—yourself. This simple act of scheduling can bring order to your day, boost productivity, and lead to a sense of accomplishment, all of which contribute to increased energy levels.

I remember using an online planner to write and publish my first book (and subsequent ones, too). I mapped out everything that needed to be done. Then, each week, I would set my goal and honor it. It was energizing to see my work pay off with three Amazon Best Sellers!

Do It or Delegate It. Just because you don’t want to do it doesn’t mean others won’t welcome the opportunity. Delegate and remember, they won’t do it the same way you would do it. But often, they do it better than you would because they enjoy it – it energizes them!

I have an antique lamp that hasn’t worked in several years. I’ve been contemplating whether to get rid of it or fix it. One day, in my neighborhood magazine, there was an ad for lamp repair. Without thinking more about it, I called. The man came, fixed it, and I wrote a check for $38! No more energy zapping regarding the lamp. He was energized, too, since he loves fixing lamps!

Set Aside 20 Minutes. When you dread doing the work, stop seeking excuses—the resistance drains your energy and creates inner frustrations. Instead, set a timer for 20 minutes and focus solely on the task. If you need more time at the end of the 20 minutes, keep going or schedule more time within the next 24 hours. It’s energizing to get those hateful tasks done.

One sales rep avoided making his calls and following up with potential customers. His excuse was, “They don’t want to buy from me anyway.” When his sales manager demanded he schedule 20 minutes twice daily to follow up and follow through, his sales improved dramatically.

Hire a Coach and Find an Accountability Partner. Yes, both can guide you towards achieving your goals. While you may want to resist these conversations and be uncoachable, set aside those normal behaviors and attitudes and do the work. Getting into focused action is priceless, and the results can be naturally energizing. Also, work with an experienced executive coach to guide you through complex situations and relationships that are substantial energy zappers. Once resolved, your energy is beyond priceless!

Write It Out, Walk It Out, and Talk It Out. These three activities will help you overcome the average day-to-day energy zappers experienced when working with people who cannot be trusted, over-demanding bosses, and lack of workability in a project. Just be sure you’re not the one creating those people!

Pamper Yourself. Yes, take time to have a facial (women and men), read a book you love, and listen to the music you enjoy. One or more of these types of scheduled bliss is well worth your time to uplift your natural energy. Being outdoors in nature is also a natural energizer.

A note from Jeannette: Natural energy doesn’t lie! Relying on caffeine, sugar, or other energy enhancers can sabotage your results and relationships at work. But how do you combat energy zappers? Be aware and responsible for them while learning how to work through them. Are you having challenges getting the results you want? Are your excuses getting in the way? Let’s talk before you’ve deep-sixed a great idea or project! Contact me!

Be a Bold-Committed Listener Who Achieves Stellar Results

June 3, 2024 by Jeannette Seibly

“The #1 quality people remember about their bosses is the feeling of being heard and valued.” Jeannette Seibly

Mastering the art of being a bold, committed listener is not just impressive, it’s a game-changer in your role as a boss and leader. This skill doesn’t go unnoticed. It empowers you to create an environment where team members, customers, and even your bosses can express themselves freely, without fear of you becoming defensive or offended. They feel truly heard and valued, which is a powerful tool in your leadership arsenal.

As a bold listener, you hold the key to unlocking your team’s potential. You can turn a problematic situation, conflict, or poor performance into a positive outcome. Often, the solution is right there, waiting to be heard. By simply listening, you empower your team to find their own solutions, boosting their confidence and satisfaction in their contributions.

Being a bold, committed listener isn’t hard, but it takes your willingness to listen, especially when you don’t want to hear what is said.

How to Be a Bold, Committed Listener Who Values Others

Identify Your Biases. Identifying and acknowledging your biases, snap judgments, and instant assessments about others is essential to becoming a committed listener. (Yes, we ALL have them.) We all have biases, and it’s important to be aware and set them aside when listening to others. This self-awareness is a crucial aspect of effective communication and understanding.

Encourage Face-to-Face Conversations, either on-site or via online conferencing. Relying on emails or texts will cause miscommunication, and people (including you) will not feel heard. Poor communication is often due to reliance on emojis, misused jargon, inability to articulate true thoughts and feelings, and abbreviations.

Be Present. Do not drive while having a conversation! I cannot say this enough: multi-tasking is a myth. (If you don’t believe me, use a search engine to read about how the brain is wired.) Set aside electronic distractions and anything else that distracts your attention, including internal mental chatter!

Choose Your Words. Be responsible for the words you use when responding to others. Labeling people never goes well and can be offensive. One of the most common labels right now is “narcissist.” Encourage others using these labels to “use their words” to describe their issues and concerns instead of using labels or catch-all phrases.

Silence is Golden. Allow others to use you as a sounding board, which is part of your job as a boss and leader. Ask open-ended questions to direct the conversation and guide them to find the answers for themselves.

Tell Stories. People love stories when they are brief and on-point in the conversation. A well-told story will be what the person will remember for a very long time. Note: Keep the people’s names and other identifiers confidential.

Celebrate Unrecognized Achievements. Too often, people downplay what they’ve accomplished. Be the type of leader who not only hears the successes but also says, “Congrats!”

A note from Jeannette: Being a bold, committed listener can turn a problematic situation, conflict, or poor performance into a positive outcome. But it takes your willingness to listen, especially when you don’t want to hear what is said. Are you having challenges listening to others? Let’s talk now—before it’s too late. Contact me!

What Gets in the Way of Achieving Amazing Results? It’s Probably You!

May 6, 2024 by Jeannette Seibly

“Getting in the way of results is human; blasting through these challenges requires leadership.” Jeannette Seibly

Achieving intended results can be fun and rewarding as a boss and leader. Yet, too often, we get in the way when things don’t look like we believe they should! (Yes, that “s” word gets in the way too often!)

But there are times (sometimes too often) when you get in the way! This hurts team productivity, client satisfaction, and the bottom line.

Remember, intended results don’t happen by accident. They happen because you pay attention to the process, are a resource, and most importantly, you trust and value your team members to do their work effectively. This empowerment is key to achieving amazing results while staying out of the way!

6 Keys to Ensure Amazing Results

Be Present and Hear What Is Said. It’s not just about being physically present, but about actively listening and understanding. Too often, you believe you’re listening. Instead, you’re multitasking (a myth), and it significantly reduces your effectiveness. The truth is that your brain can only handle one thing at a time. So, you lose effectiveness, miss out on essential cues (80% of communication is nonverbal), and make poor decisions. Your team members, stop being engaged and stop talking! (Not a good sign!)

Ask Open-Ended Questions. Then, repeat what you heard to their satisfaction before building on their ideas and comments. Use this approach when offering feedback, if the team is stuck, or if you need more clarity about actual progress. Value these types of discussions, and they’ll positively change the results!

Be Flexible without Sacrificing Results. Only delve into how the work is being done if it’s clear the person is off in the weeds or stuck. Clarity and communication of the milestones keep everyone (including you) on track. Be prepared to talk big picture, and be able to get into the details, when necessary, by bringing in an expert (e.g., if someone is tasked with setting up a dashboard and it’s not done – chances are good they lack the experience, shy about asking questions, and/or need someone to guide them through the process). Now, manage accordingly.

Make the Tough Decisions Quickly. This can be hard but necessary when someone hurts the team’s ability to work together due to unmanaged conflict, differing opinions, and false accusations. If you wait, the issue will get worse.

Jane requested a meeting with a team member, Mimi, to discuss the legality of a new idea. Mimi sent Jane the conference link to the meeting, but when Jane clicked on the link, it didn’t work.

Three minutes past the scheduled time, Mimi emailed Jane to inform her that she’d been waiting for 10 minutes and that it was rude to keep her waiting. When Jane emailed back that the link wasn’t working, Mimi accused her of lying, lacking integrity to tell the truth, and made other accusations.

When Jane shared this with Mitch, her boss, he immediately removed Mimi from the team. To Mitch’s surprise, the team applauded when he shared the change. They had also experienced challenges working with Mimi and her aggressive behaviors when she was frustrated or upset.

Set Aside Your Ego, and Don’t Let the Project’s Success Be About You. This can be hard if your job, bonus, or next promotion depends on the intended results. But remember that you must be an effective project manager to build credibility and promotability; this includes managing the technical and people sides of the project. When you find yourself about to blame others or the situation, stop. Learn diplomacy, ask questions for clarity, and build resolutions. Remember, technology does have glitches, and it’s not always user error! Work with an executive coach as a sounding board to make a positive difference.

Celebrate Each Milestone and Success – individually and as a team. Appreciation, acknowledgment, and applause work wonders to keep team members engaged and working above the norm. Be sure it’s frequent and genuine.

A note from Jeannette: Achieving results can be fun and rewarding as a boss and leader. Yet, too often, we get in the way when things don’t look like we believe they should! (Yes, that “s” word gets in the way too often!) You’re not alone if you’re frustrated about a project, team member, or working relationship! Let’s talk and use my 31+ years of resolving leadership and management issues before it’s too late. Contact me now!

This book (“Hire Amazing Employees“) by Nancy Schick, NY Employment Attorney and Mediator, can help you improve your hiring process. I met Jeannette Seibly a few months ago In this Together Round Table, where I also learned about her book, Hire Amazing Employees. Since my clients frequently struggle with this task, I bought myself a copy and gave several as gifts. The book contains many helpful tips for avoiding the impact of hiring errors. Read the full testimonial here.

Are You Using Your Talents Effectively?

February 17, 2025April 15, 2024 by Jeannette Seibly

“When we attempt to mimic others we ignore our own unique talents.” Jeannette Seibly

Many would respond by saying, “sort of.” Or, “I guess.” Or, “I don’t know.”

The challenge? Many people today are unaware of their talents, gifts, and natural abilities! This includes everyone at every level in a business, nonprofit, entrepreneurship, or other workplace.

And, as a result, do not develop the skills and strengths necessary to support these natural talents. Instead, they waste time wishing for, being frustrated by, and being jealous of others’ successes, instead of cultivating their own talents to achieve their own successes!

Talents are natural abilities that someone is born with, while skills are learned abilities that come from practice and experience. Upwork

A financial planner worked hard to become a Certified Financial Planner (CFP) and accomplished her goal. She commented, “If someone studied that hard to become a CFP, they must be in the right job.”

Sadly, no. People can achieve degrees and certifications because they must keep their jobs or be eligible for promotions. Or it is due to parental or others’ expectations that they do so. Or because their friends or people on social media said it was the best career choice! (It may have been for that person – but not for you.)

The truth is if you want to grow in your career and life, focus on developing your unique talents, gifts, and strengths to pursue your goals. But first, ensure the goals you are pursuing honor you!

How to Honor Your Talents

It’s essential to identify your natural talents and strengths through:

Self-Reflection: Ask yourself what activities, tasks, projects, classes, and interactions give you joy and satisfaction. They usually feel engaging and fulfilling, and time passes very quickly. You want more of them.

Example: If you love crafting, gardening, or coding, ensure your job or hobbies include a creative outlet!

Feedback from Others: Talk to friends, family, co-workers, mentors, and bosses who know you well. They can provide insights into your strengths and talents that you might need to be made aware of. But don’t buy into everything they tell you since their advice may be more of a reflection of how they achieved their success.

Example: Years ago, a CFO asked if I would work for him in his department. I said, “Thank you, no.” While I have excellent math skills, crunching financials wouldn’t use my talents or support my interests. Just because you’re good at something doesn’t mean it’s the career path for you.

Job Fit Assessment:

Take a job-fit assessment that provides objective data: occupational interests, thinking style, and core behaviors.
Review your strengths with an executive coach.
Beware of myths that often get in the way of recognizing your talents.

Examples of Myths:

Buying a franchise is easy and guarantees you success. The reality? Too many people buy a franchise and fail. Why? They are uncoachable and think they know how to run a well-established brand better! (Hint: Their thinking style, need to be creative, and/or do it their way got in the way.)
I’m good at math, so I should be an accountant, engineer, or financial planner. Too many people believe this, and what is often overlooked is that they don’t have the interest to do that type of work. (Hint: There are so many occupations that require logical thinking and the ability to use numbers and metrics; don’t narrow your options!)
I’d love my job if I had the right boss. That is categorically incorrect! (Hint: If you don’t enjoy your job responsibilities and fail to use your talents, it won’t matter who your boss is or how much you like them.)

Example of Honoring Your Talent: A woman worked hard to graduate as an engineer because her parents and teachers believed it was “the right career” for her. When she received her degree and got her job, she quit two months later. In a moment of insight, she realized she needed to follow her true passion and got a position in human resources where she could work with people daily.

Recognizing Moments of Being in the Zone: Reflect on times when you’ve been so involved in an activity that you lost track of time. These moments can indicate a natural talent, skill, and interest. Look specifically at what you enjoy about the task or project. What is the best way to incorporate this into your current or future job aspirations?

Example: Auto, bike, or computer repair. Working with your hands is a valued talent that pays very well.

Exploring Your Passions: Your passions can often lead you to your natural talents. Think about what excites you and how you can pursue those interests further. Talking with a career coach or executive coach can also be very helpful.

Example: You are great at attracting money for your favorite animal shelter. What would it take to do this full-time or in other nonprofits?

Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices to achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while guiding those ready to elevate their game to new heights.