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How to Develop Your Blind Spots into Savvy Leadership

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“Undistinguished blinds spots sabotage your ability to be a savvy leader.” Jeannette Seibly

Are you impatient? Fearful of conflict? Easily triggered? Turn your blind spots into strengths and grow your leadership savvy.

All leaders have blind spots. These are complex and many times impossible to distinguish. Yet, left unidentified, these weaknesses can be costly to you, your company, your team, and your customers. You will sabotage your impact, results, and career options. Therefore, it’s critical to identify them and develop your leadership savvy by working with your executive coach.

How Do You Define Blind Spots?

Leadership blind spots are the specific areas where a leader … even a very successful leader … is missing something. A blind spot can be a lack of attention to a certain area or a part of your skillset that never really developed. ALL leaders have blind spots. Exceptional Leader’s Lab

No matter how hard you try to be self-aware and mindful, you cannot readily self-identify your blind spots.

Self-analysis is of little value since, by definition, it’s nearly impossible to know what your blind spots are and the impact they have on others.

The challenge is to hire the right executive coach to uncover your blind spots before they damage your leadership reputation and future opportunities.

What Are the Top 10 Leadership Blind Spots?

While some blind spots may be easy to spot, according to Inc. Magazine, here are the top 10 blind spots.

Which ones do you recognize for yourself?

Top 10 blind spots are:

  1. Going it alone
  2. Being insensitive of your behavior on others
  3. Having an “I know” attitude
  4. Avoiding the difficult conversations
  5. Blaming others or circumstances
  6. Treating commitments casually
  7. Conspiring against others
  8. Withholding emotional commitment
  9. Not taking a stand
  10. Tolerating “good enough”
“Identifying your blind spots and overcoming these hurdles are critical to developing your savvy leadership.” Jeannette Seibly

How to Flip Blind Spots into Savvy Leadership

  1. Use assessments and 360-degree feedback to discover your inherent strengths and weaknesses (aka blind spots). There are three types of assessments: 1) assessments that uncover how you want to be seen, 2) assessments to show how you really are, and 3) assessments that show how others see you. All three provide you with great 20/20 vision. But, now, the real work begins. Work with a qualified executive coach to review the assessment results and guide you to develop a laser-focused action plan.
  2. Hire the right executive coach and LISTEN. Listening is crucial to improve your influence and leadership savvy. It eliminates the typical trial and error that otherwise occurs. Do NOT focus on conceptual conversations regarding the merits and demerits of your blind spots. Just listen, and then, implement.
  3. Engage with an industry mentor. The right mentor(s) is an invaluable source of information and will be knowledgeable about your company, management team, and industry. The right mentor can also guide you through complex situations and sticky political relationships.
  4. Listen to your team’s feedback. Your team does want you to succeed. However, while you may believe you want to hear feedback from your team, honestly, in many cases, you’d rather not. Use a qualified 360-feedback assessment to encourage your team, and yourself, to talk through the feedback results. Then, most importantly, learn from and implement these invaluable insights.
  5. Dial-up your humbleness. Take part in emotional intelligence workshops. During these programs, set aside your ego since it can be your most significant hurdle to overcoming blind spots and developing savvy leadership. Remember, authentic practice is required to achieve mastery!
  6. Improve your all-important communication skills. Your ability to write, speak, and talk with others is critical to your success. Don’t fall into the trap of “I have it all handled.” Instead, take workshops designed to recognize your biases (aka blind spots) and develop your inner confidence.
  7. Identify triggers and biases. We all have them. To uncover triggers and biases, work with your executive coach to talk through the issues and develop ways to handle them when they arise. (Note: You may also need to work with a licensed therapist to remove the very stubborn barriers.)

©Jeannette Seibly, 2020 – 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about how to develop your blind spots into savvy leadership. If you are impatient, fear conflict, and easily triggered, keep reading! Even if you believe you’re not, it’s essential to realize that ALL leaders have blind spots. An important goal for 2022 is to turn your blind spots into strengths and grow your leadership savvy. If you’re stuck and uncertain about how to get started, contact me for a confidential conversation.

Want to grow your career? Be offered new career opportunities? Be ready for promotions? Become an influencer! Get your FREE copy of Eight Tips to Increase Your Ability to Influence

How to Be a Strong and Effective Facilitator and Leader

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“What does your company need to address to meet the new people, technology, and global market demands? Learn how to facilitate these changes to elicit the best from everyone.” Jeannette Seibly

The #1 way to become a strong and effective leader is by facilitating good working relationships, regardless of the person, situation, or other factors.

Years ago, a general manager told me I didn’t know what the “bleep” I was talking about because I was a woman. Yes, he really did say those words. Fortunately, I had a smart male co-worker guide me through how to respond. He said, “Go visit with him … listen and learn!” Even though I didn’t want to do that, I did. From that point forward, I was on only person the general manager would work with!

At the time, it would have been easy to claim discrimination. And that would not have resolved the underlying issue. The general manager didn’t trust working with women at a managerial level! But, because I was able to set aside his remark and meet with him, I learned about his goals and how I could facilitate guiding him to achieve them. This meeting started the positive process of building a strong and effective working relationship.

Here’s what I’ve learned during my career.

5 Tips to Become a Strong and Effective Facilitator

Develop Strong Skills and Competencies. Get back to basics and develop a solid working knowledge of your profession. Learn how to work with and through your team to get the answers needed for great results. You will become a great results-producer and an expert facilitator by doing this. And others will now see and listen to you differently.

Learn How to Self-Promote. Be present to your results and the impact they have on others. This ensures that your efforts, and those of your team, do not go unnoticed … a great confidence booster! Share your results with your boss; on your resume, bio, and performance appraisals; and during interviews.

Give Respect to Get It. Treat others with respect. Yes, this can sometimes be hard … especially if you get triggered by what someone said or did. Remember, taking responsibility for your reactions and triggers instead of blaming others is critical. It’s the primary hallmark of a great facilitator who can create positive change.

Become an Influencer. Be For, Not Against. Complaining or rallying against something or someone will only create more resistance. For example, stating a negative creates more negative reactions. So instead, create a positive mantra, “A strong team excels together.” Now, make sure your actions and words support the new mantra.

Be Coachable. Take workshops, hire an executive coach, and read history. It will help you understand that you are not alone in your quest to be a strong and effective facilitator and leader. In addition, lifelong learning will help you develop the objectivity and compassion needed to work with people with different points of view.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about becoming a strong and effective leader. The critical success factor I’ve experienced over and over in my almost 30 years of being an executive coach and facilitator is that those who excel as leaders develop excellent facilitation skills. These skills normally translate into excellent working relationships. Becoming a master facilitator takes work. If you’re stuck and unclear on what to say or do in difficult situations, contact me for a confidential conversation.

Want to be an influencer? It requires more than standing up and speaking up. Get your Eight Tips to Increase Your Ability to Influence

Build Confidence by Not Allowing Self-Doubt to Sabotage Your Career

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“Overcoming self-doubt requires believing and trusting in yourself … as you are … right now.” Jeannette Seibly

Have you ever wanted to do something and the “little voice in your head” said, “NO! You’ll fail! You can’t! You’re not smart enough! You’re too old! You don’t have what it takes to succeed?”

Everyone has self-doubts. They occur when fear or uncertainty creeps in! But don’t let your self-doubt become the predictor of your goals, career choices, or leadership.

Building confidence is an inside job and erases self-doubt. It’s developing a belief and a trust in yourself each day … where you are … right now.

7 Ways to Erase Self-Doubt and Build Confidence

  1. Replace Negative Self-Talk with Your Brags! Internal mind chatter often gets in everyone’s way, especially when attempting something new. To overcome this, complete the Brag! work in It’s Time to Brag! Business Edition. Wow! Look at what you’ve already achieved! Remember, no matter what you’ve accomplished in life … and you’ve already accomplished a lot … self-doubt can sabotage your career if you allow it! So now, before you second-guess yourself, again, offer your idea, manage team conflict, and/or ask your boss for that promotion and pay raise!
  2. Banish the Fear of Feeling You’re Not Good Enough. We all experience the “Imposter Syndrome” when not feeling confident, especially women. This happens regardless of all the credentials and other awards you’ve won! When it occurs, talk it out with your executive coach. Uncover the real reason for your fear (e.g., getting your boss’s approval, managing a difficult team member, hiring the right person, etc.).
  3. Be Willing to Learn Something New. Yes, everyone started their career “not knowing how to do or accomplish something!” However, the ones that succeeded were willing to set aside their ego, admit they didn’t know, and learn the basics. They were also ready to practice and become masters while working through mistakes! Remember, when you set aside your ego, you learn at a faster and more advanced level!
  4. It Doesn’t Need to be Perfect … Just Very Good. This can be difficult for successful people to grasp … and, it doesn’t mean overlooking mistakes. Also, it doesn’t mean accepting mediocrity. Remember, perfectionism creates unnecessary stress, team conflict, and missed milestones. So relax, trust in the process, and allow your team to work their magic!
  5. Use the “Rule of 3” to Make the Best Decision You Can. Create 3 must-haves for your project, new vehicle, or next job. Now, get three different quotes or create three options for fulfillment. When selecting a book editor, I remember I found three viable candidates and had each submit their proposal. Then, I decided on the one that met my criteria. Remember, the cheapest isn’t always the best one!
  6. Accept Negative Feedback Graciously. When you receive negative feedback, instead of allowing self-doubt to take hold, get the specifics of the issue. Be open to feedback. It’s how you improve. Ask, “What were your 2 specific concerns and why are these important?” Listen and learn. Now, incorporate these as appropriate. If you’re not willing to learn from negative feedback, your self-doubt will win!
  7. Just Because You Fail, It Doesn’t Mean You Should Stop Trusting or Believing in Yourself. Of course, there will be times you fail (we all do). But it may be time to get real. If you’re unwilling to take focused-actions designed to achieve the results, work with your executive coach for other options. For example, if you’re reluctant to sell, being a financial planner will not be a successful career choice today.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She became an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about erasing self-doubt. Everyone experiences self-doubt when faced with uncertainty, especially when attempting something new. Learning to erase these fears builds confidence now and guides you in future endeavors. Are you stuck and uncertain where to begin? Contact me for a confidential conversation.

Want to be an influencer? Have your ideas heard and valued by your boss and team? Get your Eight Tips to Increase Your Ability to Influence

 

5 Ways to Turn Stressful Family Gatherings into Fun, Positive Conversations!

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“The memories we make with our family either create future harmony or frustration.” Jeannette Seibly

Family traditions die hard … if ever … especially at the holiday table, where old conversations get retold over and over, usually at someone’s expense.

To transform these conversations, it takes the willingness to work through the resistance. Remember, gossiping, “stink eye,” and negative comments are bad habits. And, many of these have been handed down from generation to generation. It’s up to you to change them for positive conversations.

5 Tips for Fun, Positive Conversations with Family

Tip #1: Have everyone share what they are grateful for … include everyone. Example: I’m grateful for a good job and the ability to work from home.

Tip #2:  Have each person share something good about another person during dinner. Be sure to include everyone! Example: I’m impressed by your willingness to work and go to school at the same time.

Tip #3: Create a “Family Bingo Card” (google it) and have each person complete one. Then, have everyone share their results.

Tip #4: Turn gossip and negative comments about someone into a positive. For example: “Did you hear about xx getting canned from his second job?” Turn it around. “Did you talk with him and get his side of the story? You know that company can be a difficult one to work for.”

Tip #5: Have an electronic-free meal and table. Have everyone turn off their phone or electronic devices during the meal and stash them. Focus on the tips above.

These 5 tips are guaranteed to encourage fun, positive conversations! The bonus? You get to listen as the old conversations transform into new ones.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Recently, she was able to add another brag. She became an Amazon Bestselling author of her first novel, The Old Wooden Rocker … a family saga of hope for a better future. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about creating fun family get-togethers. Tis the season for family meals and get-togethers. While some enjoy being with family, according to a segment on CBS Sunday Morning, over 17M family feuds are occurring. Many of these are avoidable by creating fun, positive conversations about each other. Start by taking responsibility for how you talk about members of your family and encourage others to do the same. Want to know how? Contact me for a confidential conversation.

Create a Practice of Feedback and See Your Results Improve

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“Want to achieve dynamic results? Then, give and receive feedback.” Jeannette Seibly

Why do we hate giving or receiving feedback? Why are we so attached to doing things our own way … even when we produce mediocre results?

The answer is, feedback triggers our brains to react in flight, fright, or freeze mode. When our boss or team member (or someone else) provides any feedback, our points of view and self-perceptions often feel threatened. Yes, it’s unwarranted. But these fears get in the way too often … and our results suffer.

Many leaders and bosses hesitate and avoid giving needed feedback out of fear of retaliation. Jeannette Seibly

Why is feedback so important? It gives you the ability to …

  • Grow as a successful leader
  • Take your team results from good to great
  • Work with different types of people, including “difficult team members”

Remember, feedback requires tact and diplomacy and requires practice. Otherwise, you will escalate a conflict, create hurt feelings, or derail your career.

6 Tips to Give and Receive Feedback

1. Be Open to Receiving. People will provide feedback, whether you ask for it or not (or want it). Strong leaders listen to feedback regardless of their feelings. If you don’t, you will miss hearing important information. Ask questions for clarification while not sounding defensive. Then, review the feedback with your coach before making any changes.

2. Use a Qualified Job Fit Assessment. Objective feedback about your inherent leadership style is a gift! Take a qualified job-fit assessment and review the results with your executive coach. You will gain job clarity, uncover blind spots, and gain insider career insights into how to effectively work with others while appreciating their differences.  

3. Value 360-degree feedback assessments and conversations. Use these quarterly, annually, and/or after major projects. These tools provide confidential feedback when done right. Make sure to select the right tool that has the validation and reliability to provide laser-like feedback. 360-degree assessments are invaluable tools to provide feedback and improve results.

4. Ask for Feedback. This simple question can make a profound difference in your results. After a project, conduct a team debrief … or after a meeting, ask for feedback from the team and event host. Start by asking “What worked? and “What didn’t work?” Listen. Take notes. Then, review with your coach before making any changes.

5. Develop a Straight Talk Approach. When offering feedback, talk straight. If you filter too much, you camouflage the true issue.

For example, Dave, a VP-HR, provided feedback to Judy, a VP-Marketing, about her gossiping with employees and vendors. During the next coaching call, Judy’s coach could tell that she didn’t understand what Dave had said. He had sugar-coated it. Straight talk is important in order for behavioral changes to happen. Developing the skills to give and receive feedback takes practice … just like any other leadership skill.

6. Learn Different Feedback Methods. The same approach doesn’t work for everyone! Here are two good approaches to get you started:

a. Direct Approach works for people who want you to bottom-line it. Be clear about the facts and share them, after getting their permission to do so.

For example: “Josie, are you open to feedback from your presentation this morning?” She nods yes. “Super. There was too much information on your slides and you read it to us. It’s important to engage the audience, not lecture them, to learn about these new safety procedures.”

b. Sandwich Approach is for less tough-minded people. Share 2 positives, 2 specific areas that need improvement, and wrap up with 2 positives.

For example: “Joe, you’re a valued member of our team and we appreciate your involvement.” (2 positives)

“And, we need you to read the minutes before each meeting and put away your phone during the meeting. It’s very distracting when you’re not fully engaged in the conversation. Remember, multitasking is a myth.” (2 specific areas for improvement)

“Again, we appreciate your commitment to the project and look forward to hearing your ideas.” (2 positives)

©Jeannette Seibly, 2020-2021

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Do you have questions? Contact Jeannette for a confidential conversation.

A Note from Jeannette about giving and receiving feedback. Many of you hate giving or receiving feedback even though you have a commitment to achieving dynamic results. Have you ever asked yourself, “Why am I not open to using this valuable leadership tool?” If you want to improve your ability to give and receive feedback, contact me for a confidential conversation. Your career will thank you!

Appreciate Others Everyday by Saying, “Thank you!”

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“Appreciating others provides a greater reward than anything else you can do!” Jeannette Seibly

Saying, “Thank you!” isn’t hard to do … but many fail to do it! As a result, team members feel less valued and underappreciated. When you don’t say appreciate others, you appear to your team, vendors, and boss as stingy, rude, or Grinch-like.

Today it’s more important than ever for leaders, bosses, and team members to say, “thank you” and/or “I appreciate you.” Studies show these simple expressions on a daily basis are more impactful than bonuses or other perks.

7 Easy Ways to Let Others Know You Appreciate Them

Listen to Their Ideas. Yes, this is a silent way of saying, “I appreciate you.” It requires you to set aside your internal mental chatter and electronic distractions. Just listen!

Ask for Their Ideas. Introverts are not as likely to volunteer ideas and solutions … but it doesn’t mean they don’t have good ones. Be sure to ask each and every team member for their input before making decisions. It says, “I value your contributions.”

Coach Them to Solve Problems. Every job has its challenges. When team members share their frustrations, ask, “How would you recommend resolving it?” Then, coach them to put in place the recommendation. Be sure to follow up to hear about the outcome. This follow-through speaks volumes and lets them know they matter.

Let Them Make Decisions. Give each team member the ability to schedule time off, sign up for training programs, or create brainstorming sessions without your OK. This way of showing trust is an important way of acknowledging them.

Give Praise Often. Too often you look for what is wrong and not working. This will always be getting in the way of others feeling valued. Ask team members to share how they got a project or job done. Be open and curious … encourage them to share any Herculean efforts. This praise will boost their ingenuity, commitment, and perseverance while building their self-confidence.

Encourage Participation. Recommend to your team members they get involved in a service project, lead a team meeting, or attend trade/industry association meetings. This provides opportunities to build their skills and show your confidence in them. Be available to provide coaching and feedback when they feel stuck.

Say “Please” and “Thank You”. These magical words probably seem too simple to make a difference. Yet they speak volumes and let team members (and others) know they are valued. Use them frequently.

©Jeannette Seibly 2020-2021

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Do you have questions? Contact Jeannette for a confidential conversation.

A note from Jeannette about appreciating others. It’s so easy. But many leaders, bosses, and managers fail to say, “thank you” and/or “I appreciate you.” This leaves team members feeling less valued and appreciated. Need help to develop this very important habit? I have a great exercise that helps teams feel valued. Contact me for further details.

Get Unstuck and Find Clarity to Pursue Career Opportunities that Fit

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“Being stuck in a job that doesn’t fit you doesn’t mean you should leap to the next one.” Jeannette Seibly

There’s been a great awakening during the past year for many workers. Work and business as usual no longer exist … The Great Resignation (Google for additional info) has occurred because many now value and are prioritizing their time, family, and life pursuits. The problem? Many remain stuck trying to figure out what they’d like to do. When you gain clarity, you will be able to pursue career opportunities that fit your talents and honor your newfound values.

Millie was fired from her job for no clear reason. For the next 7 years, she felt stuck. Because of her past successes, the first thing she decided was to become an entrepreneur. She started a company, but it failed because the work requirements didn’t line up with her desire to have more free time and do things her own way.

After this failure, she took any type of job she could find for the next few years. She also took free online assessments and listened to motivational techniques, but felt even more stuck and less clear about what she wanted to do with her career.

Finally, after all those years, she took the advice from a trusted friend. She hired an experienced coach and took a qualified job-fit assessment. With her new clarity and commitment, she quickly found a job she enjoyed.

Her comment, “Wow! The truth is, finding work that fits my values and talents isn’t hard … but it does require coming down to reality and developing clarity about jobs that fit me.”

Note: Millie represents many people I’ve worked with over the years that became resigned and stuck after leaving successful and unsuccessful jobs.

4 Tips to Get Unstuck, Find Clarity, and Confidently Move Forward

Talk It Out. Share your concerns with only a few trusted people and your executive coach. Too many opinions keep you stuck. First, complete this exercise by focusing on your career to date, “What Worked?/What Didn’t Work?” Second, share selected results with a trusted listener. Listen to the feedback and ask, “What do you hear?” and “What do you recommend?” Get into action immediately!  Critical note: Stay out of the common traps of overthinking it, believing what they did will work for you, or, grabbing on to every new idea presented!

Get Your Brag On. Many of us have no awareness of the results and the positive impact we’ve had during our careers to date. It keeps you playing small in your career and not pursuing jobs you’d enjoy. Use the five steps outlined in the book, The Secret to Selling Yourself Anytime, Anywhere: Start Bragging! These steps awaken awareness of your talents and build confidence in “selling you” to win new career opportunities.

Write It Out. Every job … no matter how well it fits you … will have times when projects, situations, and/or relationships become murky and confusing. Before you do anything, stop! Breathe. Take the time to write by hand your thoughts, feelings, and commitments to gain a broader perspective (e.g., no one is perfect and you cannot win every sale). Another way to gain clarity is by writing with your less dominant hand (e.g., if you write with your right hand, use your left hand). Ask a question. See what answers pop up. Now, take action to move forward with your new clarity (e.g., it’s better to work well with others than be right about how it should be done).

Hire the Right Coach. There are 100’s of coaches that promise you results. The key is to find the right one for you. Be sure to use a qualified job fit assessment to clarify why some professions are good fits for you, and why others are not (e.g., not everyone should be a financial planner or insurance agent or tech consultant, etc.).

©Jeannette Seibly, 2011-2021

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Do you have questions? Contact Jeannette for a confidential conversation.

A note from Jeannette about getting unstuck. We all experience being stuck about figuring out what is the right career or job for us. Today, over 85% of workers are in jobs that don’t fit them. (It’s shocking, right!?) That has created The Great Resignation with many quitting their jobs. The problem? Too many leave without a plan and then stay stuck! The answer? Ask for help, listen, and take the right actions before taking the leap. Need help finding clarity? Contact me for a confidential conversation now.

Do You Need to Hire Salespeople … What Are 5 Key Tips?

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“Hiring the right salespeople impacts your customer’s experience and fulfillment … and your bottom line.” Jeannette Seibly

Hiring salespeople can be a challenge. Many will look and/or talk the part. But when hired, fail to produce the required results.

Remember, it’s always faster and easier (and so much less expensive) to determine their ability to sell before you hire them. If you don’t, you’ll spend too much money and energy, and face sleepless nights attempting to fix them (and this never works out well for anyone).

5 Tips to Improve Your Selection Process

1. Are They Listening? Can they hear you? Do they respond appropriately? Ask the candidate to summarize the interview or various parts of the conversation by asking, “Tell me what you heard?”

2. Do They Ask Questions? Do they have questions about your company, product, management style, etc.? If not, move on. Candidates that don’t ask questions lack the curiosity and skills to inquire further.

3. Are They Calm and Patient? Does the person squirm in his/her seat? Does the candidate rush the conversation or attempt to finish your sentences? Does the candidate look at you when speaking or listening? While closing is a required skill and requires the ability to not be too patient, failure to have the prospect feel comfortable is critical.

4. Do They Fit the Job? To determine key traits, most salespeople need prospecting, presenting, and closing. Use a qualified job-fit assessment. Can they do these things? Will they do these things? And, can they do these things for your company and product?

5. Do They Tell the Truth? To objectively answer this question, first, use an honesty/integrity assessment to uncover omissions that are not part of a public record. It saves time and money by not talking with candidates that stretch the truth (think, customer expectations and fulfillment). Second, with final candidates, check background, education, and other accomplishments.

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. If you continue to struggle to hire salespeople who can actually sell, now is a great time to contact Jeannette for a confidential conversation.

A note from Jeannette about hiring salespeople that can actually sell. Many candidates for sales positions look and/or talk the part. The problem is, they fail to produce the required results. It’s up to you to improve your selection process to uncover salespeople that can actually sell your product and service. Need help? Contact me to improve your hiring and selection processes.

Do You Know How to Listen to Succeed?

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“Misunderstandings, bad decisions, and team conflict create poor results. Avoid them by simply listening!” Jeannette Seibly

Most people would say, “Sure, I listen if …”

  • It’s something that interests me.
  • The speaker is engaging.
  • The boss is saying something that I need to hear.

But listening selectively doesn’t work.

Poor listening skills are the #1 reason for poor communication today! It impacts everything, everywhere in our lives, careers, and businesses…and leads to poor results.

There is a difference between listening and waiting for your turn to speak. Simon Sinek

You’re not listening when you are …

  • Engaging with the internal chatter in your head
  • Multi-tasking
  • Thinking about other things to do
  • Replaying old upsets (Hint: listening can resolve them)
  • Creating a new job and not engaged in the one you have

The costs of not listening are many. A select few include:

  • Teamwork and comradery are lost
  • New ideas and opportunities are missed
  • Logical discernment and cost-saving processes are overlooked
  • Trust — people feeling valued and respected disappears

8 Tips to Improve Your Listening and Your Results

1. Set Aside Your Ego. It’s the #1 reason you don’t listen. You believe you know-it-all or have already heard it! The truth is, you haven’t. Stop finishing people’s sentences or ideas. Not only is this rude, but you’re also usually incorrect. When your team does not speak up to correct you…you lose time and cost-saving ideas.

Max was a CFO for a large company. He had an uncanny ability to listen and sought out others’ ideas and opinions before making decisions. He didn’t just rely on executives’ opinions, he talked with others that would be impacted too. As a result, his decisions were better accepted and easier to implement. He’d learned the value of listening early in his career and believed it built trust. He was right!

2. Deep Dive. Hearing a tidbit of info and expanding and expounding on it isn’t listening. It’s your ego at work … and often it can be wrong. Listening and asking questions are part of developing critical thinking skills.

3. Stop the Internal Chatter. You have an internal chatterbox. (We all do!) It operates full-time every day, and many times keeps you awake at night too. Learn to meditate and disengage from mental chatter. Now, use these skills for listening.

4. Be Present. Focus and concentrate in the moment when interacting with others. This simple, but rarely used, listening practice makes all experiences more authentic and meaningful. Bonus … others will feel and see the difference too!

5. Set Aside Your Point of View. Set aside mental ‘likes’ and ‘dislikes’ about the person, task, or situation. This gets in the way of listening and hearing more than the words said. The creation of new ideas begins by listening and engaging in “Tell me more.”

Sabrina, a project manager had tons of experience and so she didn’t listen to anyone that didn’t agree with her. She said, “no” more than, “Tell me more.” As a result, she lost the trust of her team. They felt disrespected. In turn, they only did the work necessary making it difficult for Sabrina to execute customer projects. They also blamed her for not listening to them whenever something went wrong.

6. Don’t Shoot the Messenger. This metaphoric phrase is used to blame the bearer of bad news. (Wikipedia) Be willing to hear what you don’t want to hear. This. Is. Critical. (Yes, it’s hard, but worth the effort.) It will improve your results, save time and money, and have others feel respected. Also, it will save your job and career.

7. Show Me. Many people are not confident when sharing their concerns. They’ve learned that others don’t want to listen. So, if you’re not clear, don’t dismiss their concerns as unimportant. Instead, say, “Show me the concern.” Have the person physically show you from start to finish to ensure clarity.

8. Stop Multi-tasking. Everyone believes they are the exception to the rule and think they know how to multitask and listen at the same time. They don’t! This egocentric habit (lots of us have it) gets in the way of listening and paying attention to the details. When people need to repeat what they have already said, they don’t feel valued or respected. When you truly listen, it saves time and builds trust in you since you actually heard them!

Becky had a habit of sitting through “boring” meetings thumbing through her social media posts and texts. As a result, she missed her boss’s announcement about meeting with executive management. She didn’t show up prepared with the required 3-minute PPT and she attempted to wing-it. When asked by her boss why she didn’t come prepared, she said, “I’m too busy putting out fires.” His response was, “If you learned to listen, you wouldn’t have so many fires to extinguish.”

©Jeannette Seibly, 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags also include being an award-winning executive coach, management consultant, and keynote speaker. If you’re struggling to get unstuck, now is a great time to contact Jeannette for a confidential conversation.

A note from Jeannette about listening to succeed. The #1 communication skill overlooked today is listening! We are too focused on standing up and speaking up and forget to listen first! Contact me about providing the workshop, Everyone Is Talking, But No One Is Listening! for you and your leaders.

Want to Become Authentic? It Starts with Self-Awareness

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“It takes courage to become who you authentically are and have others listen.” Jeannette Seibly

Being a chameleon or politically correct has its benefits. But so does being authentic and self-expressed. Both can bolster career and promotion aspirations. Both can also limit achieving these very same goals!

“… authenticity means you’re true to your own personality, values, and spirit, regardless of the pressure that you’re under to act otherwise.” (MindTools.com)

Self-awareness is when you’re being honest with yourself and others. Most importantly, you take responsibility for what you say and do, and the impact that it has on others.

7 Reasons You May Struggle with Authenticity:

You…

  1. Need to be part of the team
  2. Fear judgment or ridicule
  3. Suppress insights and ideas, even when they are correct
  4. Are unwilling to admit a blunder or mistake
  5. Dismiss emotional feelings with rational excuses
  6. Seek others’ approval as more important than your own values
  7. Fall victim to socially approved qualities that are not your own (e.g., extrovert v introvert; agreeable v being self-focused, etc.) (ScientificAmerican.com)

As a leader, right now your team (and your career) need your authenticity more than ever. But to be successful, you must also develop a strong self-awareness so that your authenticity creates a positive difference.

10 Tips to Develop Authenticity and Self-Awareness

1. Stop Worrying About What Everyone Else Thinks. (Yes, it’s easier said than done.) Worrying is an excuse for you to hide out and justify why you’re not sharing your ideas and experiences. When you recognize this, stop. Ask yourself, “What is my true commitment to this project and team?’ Now act authentically.

Richard worried about rocking the boat with a new idea since he was new on the team. So, he stayed silent. After the team failed to deliver the results to the customer, Richard shared his idea with his boss. His boss coached him to practice sharing his ideas in the mirror … this would help him set aside his fears and feel comfortable speaking up at team meetings.

2. Set Aside Your Ego. Dial-up your humbleness and dial down the ego when authentically sharing ideas and insights. It makes it easier for others to hear you.

3. Learn the Basics…It’s Time Well-Spent. When you learn the basics in your job, you will build inner confidence and self-expression that helps you create bold win-win-win outcomes.

4. Listen and Learn to Expand Your Beliefs. Confident people are open to listening to others’ ideas and opinions. It’s a great opportunity to stretch limitations without sacrificing your personal and professional values…or authenticity.

5. Take Responsibility for Mistakes by Apologizing. Say, “My apologies.” OR “I’m sorry.” These simple phrases when said authentically help build positive relationships.

6. Forgive and Love Yourself. When you’ve made an error in judgment, a mistake, or a blunder, it’s important to forgive yourself. The key is, what are you doing to “own it” and “make it right?”

7. Listen to Your Feelings. This is a slippery slope. Feelings and logic are both important when making decisions, but are not the same as intuition or gut reactions. Learn the difference. If it doesn’t “feel” right, keep looking for the “why.” It helps you reduce your biases and expand your beliefs.

Joan wanted to build a strong relationship with a new group of businesswomen. While she was self-expressed, her judgmental feelings about members got in the way of developing alliances. She relied on her feelings, calling them ‘intuition.’ These feelings stopped her from being part of the group.

8. Brag or Self-Promotion. Standing up and speaking up is important. But do so in a respectful manner. Also, share your own achievements in a way that guides others to pursue their dreams. Pretending you’re not proud of your achievements is being inauthentic.

9. Be Present. Focus and concentrate in the moment when interacting with others, completing tasks, and engaging in other activities. This simple, but rarely used, practice makes all experiences more authentic and meaningful … others will feel and see the difference too!

10. Develop the Self-Respect and Courage to Do the Right Things the Right Way. Ask for help and accept it. Be a parrot and repeat yourself when people don’t understand the issue after you have reviewed your concerns with your coach.

Jon was concerned about Tom’s decision and shared this with him. But Tom dismissed the concerns as being important. So, Jon spoke with his coach to develop a better way of sharing the impact of Tom’s decision before talking with him again. Tom listened and replied, “I appreciate you speaking up. It takes courage and a positive belief in yourself.” 

©Jeannette Seibly, 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has been an award-winning executive coach, management consultant, and keynote speaker for over 28 years. Her focus is getting leaders and their teams unstuck and able to achieve dynamic results. Contact Jeannette for a confidential conversation. 

A note from Jeannette about developing your authenticity and being self-aware.  Being authentic starts with self-awareness of what you say and do and its impact on others! As a leader, right now your team (and career) need your authenticity more than ever. But to be successful, you must also develop a strong self-awareness so that your authenticity creates a positive difference for yourself and others. Need help to discover your authenticity? Contact me for a confidential conversation.