Key Employee

Focus on These Top 5 Attributes and Watch Your Sales Increase

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“If your salespeople are continually leaving money on the table due to poor negotiation or numerical skills, it’s time to get real about how you hire and manage salespeople.” Jeannette Seibly

Great salespeople have the attributes required to succeed in their jobs. They genuinely love what they are selling and have a genuine interest in their customers’ growth! They enjoy increasing sales results!

Given that we all want great salespeople, what is the #1 challenge to hire and manage them today?

First and foremost, too often, the person they hire is not the person they interviewed. So, how did they get hired? They looked the part and talked the talk! AND … You failed to use objective data to ascertain the actual ability, interest, and thinking style required to call, prospect, and close sales!

After talking with several business owners and consultants that manage great salespeople, they mentioned 5 top attributes (yes, this is not a scientific study, but it can provide important insights for a great year).

Top 5 Attributes of Successful Sales People

Hire for job fit. Job fit is crucial when hiring the right salespeople the first time. Nothing drains the energy of a top sales team and their customers more than hiring the wrong people. The challenge is hiring people with the thinking style, sales behaviors, and occupational interests that fit the job requirements. If they do not fit the job, you cannot train, motivate, or coach anyone to be a great sales success. Design a strategic hiring process and use objective data. Now, pay attention! Remember, you lose customers, not because you have a lesser product or service, but because they are tired of training your bad hires, over and over!

Be present. Being present in all conversations is a top attribute great salespeople have developed. It starts with excellent listening skills! It’s essential to emphasize that multi-tasking is a myth …  physically doing or mentally thinking of other things during conversations! Instead, train your sales team to engage their full attention in the conversation by actively listening and asking great business questions. These probing skills will uncover additional information and allow people to feel heard. And remember, this is all done before offering solutions.

Know your products and systems. Having a genuine interest in what you are selling and talking with people is critical. Otherwise, the buyer will experience “buyer’s remorse.” When your sales team is well versed in the legalities, systems, and other nuances of using your products and services, your customers will develop trust and rave about their results. Develop this attribute by keeping your team up-to-date with 15-minute morning sessions and monthly training programs.

Be persistent and persevere. Not everyone is ready to buy when your sales team meets with them. Develop easy-to-use systems to stay in touch regularly. Send prospects (and current clients) periodic articles or other noteworthy gems. Show up at networking meetings, and trade shows ready to brag in a business-savvy manner. Stay in touch on social media by “Liking” their posts and accomplishments. This is how persistence and perseverance pay off.

Develop great relationships. This attribute is more important today than ever before. Over time your sales team needs to be a resource for current and future clients to answer their questions. Always follow up and follow through within 24 to 48 hours. Building credibility and integrity is critical. These can be easily sabotaged when you and your sales team fail to treat people as VIPs (very important people).

©Jeannette Seibly, 2016-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select/PXT Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time … including hiring and managing salespeople! Have questions? Need help? Contact Jeannette for a confidential conversation.

A Note from Jeannette about the top 5 attributes of successful salespeople: some people love selling while others look for the fastest way to a better paycheck! During the hiring and selection process, you must uncover if the candidate will call, prospect, and close a sale. Use objective data instead of relying on your gut or intuition (which is often wrong). The reason you lose customers is that they are tired of training your bad hires over and over! Do you want to learn the fastest and best way to select the right salespeople the first time? If yes, contact me for a confidential conversation.

Being a top influencer in 2022 is a great goal. But now, you need to put the right action plan into place and follow it! So get started today with your FREE copy of Eight Tips to Increase Your Ability to Influence.

2022 is the Year of Hiring!

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“Hiring the right people to fit the right positions creates stellar performance, productivity, and profitability.” Jeannette Seibly

This is the year of hiring! The Great Resignation saw a record 4.5 million Americans quit or change their jobs in November (Washington Post). Many of you are now attempting to fill these positions. Or review changes to current employees’ work assignments, which will lead to more employees leaving due to poor job fit with their new job duties.

It’s important to remember that this is a great time to level up, or your company will be left behind!

Here are 4 often overlooked tips as you move forward in your selection and hiring process. And, remember, when you use a qualified job fit assessment, you will improve your hiring decisions with objective data. If you have any questions or need someone to bounce off ideas, let me know. I’ve been hiring, coaching, training, and managing people for over 30 years.

Keep your word. Recruiters and hiring managers can give your company a bad name. While it may be obvious, there are way too many stories about recruiters and hiring managers not keeping promises. Or, they ghost candidates and/or lie about the job responsibilities. Consider how you treat candidates will impact your sales results and ability to attract top talent.

Can they work remotely? Not all employees are capable of working independently in a virtual environment due to a variety of reasons. Therefore, it’s essential to establish your expectations upfront and design your interview to ask the hard questions.

3 interview questions to get started:

  1. Why do you believe you would enjoy working in a remote job?
  2. Have you done this before? If yes, what did you like and dislike?
  3. Do you prefer working in a hybrid or fully remote position? Why?

Ask about mistakes. While everyone makes them, many job candidates don’t feel comfortable sharing them. But when they share the error and what they did to correct and learn from it, you’ll know they have the confidence and self-awareness needed for your company. If not, they will most likely become your future blamers and complainers.

One example (remember to keep the question open-ended): “Everyone makes mistakes. Please tell me about a recent one and what you did to correct it.”

Most expensive mistake companies make when promoting an employee! Failure to conduct due diligence before promoting employees IS a costly mistake. Avoid this by going through the same interview hiring process as an outside candidate. If you don’t, and they fail, they will leave taking other top talent and top customers. Use a selection process designed to include objective data.

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select/PXT Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time. Have questions? Need help? Contact Jeannette for a confidential conversation.

Being a top influencer in 2022 is a great goal. But now you need to put the right action-plan into place and follow it!  Get started today with your FREE copy of Eight Tips to Increase Your Ability to Influence.

 

Stop Sabotaging Your Results with Busyness

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“Busyness is the #1 bad habit we need to disrupt for an amazing 2022!” Jeannette Seibly

The best advice I can provide you this new year is to stop busyness from sabotaging your results!

But how? What is getting in the way?

You have dreams and goals you hope to achieve someday. Some of you want a job promotion, early retirement, to travel, or to write a book. Consider that someday is today!

That’s why busyness must need disruption.

Busyness is a mindset, a bad habit. People pride themselves on being busy. It’s their way of feeling fulfilled and living a purposeful life. But they lose sight of what really makes them happy, fulfilled, and living a life on purpose.

Yesterday I wrestled with my own “busyness” and resisted writing this article/blog post. So, I took my own advice and went for a walk! It was just the disruptor I needed. I came back and wrote two articles, including this one! Then, I completed the other items I resisted that were on my list too!

For a successful 2022, let’s make it a year of success now and stop sabotaging future results with today’s busyness!

7 Ways to Stop Busyness from Sabotaging Your Results!

  1. Find Work that Is Important to You. With the Great Resignation, there are many employers today begging for employees. The challenge? Over 70% of you hated your job because it didn’t fit your natural thinking, core behaviors, and occupational interests! So first, use a qualified job fit assessment to clarify what engages you objectively. Then, work with your executive coach to design the job and goals that engage and inspire you into action.
  2. Limit Social Media. It’s a big-time suck! The biggest issue? You compare your life to others and become depressed, which gets in your way of taking the required actions. Remember, these posts are only quick snapshots of a moment. They don’t reflect the efforts needed! Do something you enjoy for a few hours a week if you feel stuck. Not social media. Volunteer for a cause. Help a neighbor or friend. Take a fun class or get a certification. This “feel-good” will expand into other areas of your life and inspire you to do the work necessary to achieve your results!
  3. Get Out in Nature. Many times, taking a 20-minute walk can rejuvenate you! Don’t listen to podcasts or talk on your cell. Walk. Breathe. Stop the inner mental chatter. Enjoy the sights. Now, you’re refreshed and ready to focus on the next step in your action plan. Just like I did yesterday.
  4. Create Something New. Don’t be afraid to stretch and create a new process, product, or book. But don’t let it take you off-track from your goal (which often happens when you allow busyness to intercede). You don’t have to be highly creative. Instead, ask yourself, “How can I simplify this to save time?” This question energizes your mind, body, and soul to expand, which they love to do!
  5. Truly Listen and Engage in the Conversation. Truly listening to others stops the distracting internal mental chatter. Nothing is more rewarding than the feeling of being truly heard! When you listen to others, they will listen to you. Together, you can create fantastic new opportunities in life and business!
  6. Enjoy Silence. Instead of running off to the next meeting or task, set aside a few minutes to enjoy the silence. Taking the time will reenergize and de-stress you while making you more alert for the next meeting or task.
  7. K.I.S.S. Keep It Simple and Smart! We often love to make everything too complicated (and, at times, impossible). It sabotages your self-confidence and the results needed to achieve your dreams and goals. Number 1! Hire the right coach for you to get unstuck and create clarity. Number 2! Take focused action. It’s the best way to overcome the busyness saboteur! Number 3! Start right NOW!

©Jeannette Seibly, 2020-2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals. During the past 29 years, she has become an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She has been an Authorized PXT Select Partner with Wiley/Profiles International for 30 years, guiding companies to hire the right person the first time. Have questions? Need help? Contact Jeannette for a confidential conversation.

A Note from Jeannette about achieving results now and overcoming the busyness saboteur! You have dreams and goals you hope to achieve (e.g., a promotion, early retirement, travel, writing a book, etc.). The question I have for you … “Why can’t you achieve them now?” The answer … You allow busyness to get in the way and use it to sabotage your results. Do you feel stuck and not clear on how to get started? If yes, contact me for a confidential conversation.

You are an influencer! But when you lack awareness of your intentions, it sabotages your results. 2022 is the year to be a positive influencer! Get started today with your FREE copy of Eight Tips to Increase Your Ability to Influence.

Are You Coachable and Ready for a Dynamic New Year?

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“Coachability requires a willingness to listen, learn, and implement changes with a positive attitude.” Jeannette Seibly

2022 is just around the corner. So what is the #1 thing you and your team can do to be ready for a dynamic year? Hint: it starts with hiring and working with the right executive coach. What are you waiting for?

As everything changes, including how we work, being coachable is more critical than ever.

There are technological advances and new, expanding global markets. These require individuals to work well together, be productive, and improve performance as a team in new ways.

How does this impact leadership? What is now required of leaders to excel with their teams?

The #1 way to improve individually and as part of a team is by being coachable.

“Coachability requires a willingness to listen, learn, and implement changes with a positive attitude.” Jeannette Seibly

Being Coachable has You:

  • Overcome the mediocrity slump
  • Become innovative results-producers
  • Be open to learning, especially when you don’t want to
  • Be willing to take risks while being discerning about the details
  • Encourage diverse ideas and embrace change
  • Become an influencer and future leader

6 Keys to Be Coachable and Have a Great Coaching Experience

  • Listen and learn from the coach’s experience
  • Welcome feedback and recognize when your defenses kick in
  • Get rid of excuses and ask questions when stuck
  • Dial-up your humbleness and dial down your ego when offered new ideas
  • Make the necessary changes and do the work as it was meant to be done
  • Celebrate success and self-promote your dynamic results

All successful leaders have coaches and mentors to bounce off ideas, talk out solutions, and confront uncomfortable truths. Your coach is there to guide you to achieve success.

©Jeannette Seibly, 2022 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about being ready for 2022: although many people have already checked out for the year, this is a great time to complete what worked during 2021 before writing down your 2022 goals and action plans. Do you want to get the most out of 2022? If yes, contact me for a confidential conversation for a guided team or individual exercise to prepare for a dynamic 2022.

One of the top 2022 goals for business professionals is to be an influencer. Someone who offers ideas and is heard! Learn how: Get your FREE copy of Eight Tips to Increase Your Ability to Influence.

How to Stop Tactless Remarks from Hurting Your Leadership

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“Words matter … so choose your words responsibly.” Jeannette Seibly

It only takes a second to blurt out a tactless remark, but it can take hours, weeks, and even years for your team, boss, or customer to forget … if they ever do.

As a leader, your words reverberate throughout the company and impact your team’s results. You have a choice … your words will either inspire or deflate others.

The words you choose will impact the results you, your team, and your business strive to achieve.

Words Matter to Achieve Team Results

Here are 7 common tactless remarks guaranteed to create conflict, frustration, and poor results. So again, choose your words wisely.

Yeah, but…! This only invokes debate, defensiveness, and poor solutions! Listen with an open mind and heart. You will learn something new!

“That’s stupid.” This tactless remark is a great way to block others from wanting to share their ideas and solutions! While you may not want to hear their ideas, get over it. It’s your job as a leader to listen. Instead, ask, “That’s interesting…how would that work?” Now ask yourself, “What new insights did I learn?”

“I have the wrong team.” Although this is a common remark, it’s doubtful you have the wrong team! In reality, there may be one or two underperforming team members not committed to the goal or causing team conflict. It’s your job to get everyone on the same page. While training and developing your team, you will uncover the real issues that have hindered progress. Now, it’s time to have the tough conversations without blaming others.

“I hate this project or customer.” Expressing this remark hurts your team’s ability to produce intended results. When you “hate” something, you limit new ideas and make bad decisions. It also limits your ability to be a positive influencer. Work with your executive coach and a mentor to transform this mindset.

“I never liked working here.” Did you know, according to Gallup, that over 70% of employees are in jobs that don’t fit them … including leaders? (Numbers are now climbing!) Use a qualified job fit assessment to clarify the reason for your dissatisfaction. Now, get back in action and build the leadership skills required to engage your team and produce dynamic results.

“My team or customer or boss is a moron…jerk…narrow-minded (the list is endless)” Insulting someone’s intelligence or labeling them hurts team productivity and results. And, unfortunately, your team (and others) will mimic you! Remember, there will be times you must effectively work with and through others to achieve win-win-win outcomes. So, make it a practice to facilitate good working relationships along the way!

[absolute silence].  When tragedy, terminal illness, or a life difficulty happens to a team member, saying something is better than saying nothing. Pick up the phone (don’t text or send emails). Let the person know, “I’m sorry” or “My thoughts are with you” and “Let me know if you need anything.” You only have this one chance to let the person know they are valued. Your effort, or lack of, will impact your team members and their results for a long time. In these situations, silence is not golden.

©Jeannette Seibly, 2020-2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette: How to Stop Tactless Remarks from Hurting Your Leadership. Every leader has made tactless remarks, even if it was only one time. While it may only take a moment to make a tactless remark, it can take hours, weeks, and even years for the team or person to forget. Apologize immediately when this happens. If the issue is still hanging around, call me now for a confidential conversation … let’s get it fixed now before it’s too late!

Know you’re making a difference by being a positive influencer. Learn how to share so that others will listen. Get your FREE copy of Eight Tips to Increase Your Ability to Influence

How to Be a Strong and Effective Facilitator and Leader

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“What does your company need to address to meet the new people, technology, and global market demands? Learn how to facilitate these changes to elicit the best from everyone.” Jeannette Seibly

The #1 way to become a strong and effective leader is by facilitating good working relationships, regardless of the person, situation, or other factors.

Years ago, a general manager told me I didn’t know what the “bleep” I was talking about because I was a woman. Yes, he really did say those words. Fortunately, I had a smart male co-worker guide me through how to respond. He said, “Go visit with him … listen and learn!” Even though I didn’t want to do that, I did. From that point forward, I was on only person the general manager would work with!

At the time, it would have been easy to claim discrimination. And that would not have resolved the underlying issue. The general manager didn’t trust working with women at a managerial level! But, because I was able to set aside his remark and meet with him, I learned about his goals and how I could facilitate guiding him to achieve them. This meeting started the positive process of building a strong and effective working relationship.

Here’s what I’ve learned during my career.

5 Tips to Become a Strong and Effective Facilitator

Develop Strong Skills and Competencies. Get back to basics and develop a solid working knowledge of your profession. Learn how to work with and through your team to get the answers needed for great results. You will become a great results-producer and an expert facilitator by doing this. And others will now see and listen to you differently.

Learn How to Self-Promote. Be present to your results and the impact they have on others. This ensures that your efforts, and those of your team, do not go unnoticed … a great confidence booster! Share your results with your boss; on your resume, bio, and performance appraisals; and during interviews.

Give Respect to Get It. Treat others with respect. Yes, this can sometimes be hard … especially if you get triggered by what someone said or did. Remember, taking responsibility for your reactions and triggers instead of blaming others is critical. It’s the primary hallmark of a great facilitator who can create positive change.

Become an Influencer. Be For, Not Against. Complaining or rallying against something or someone will only create more resistance. For example, stating a negative creates more negative reactions. So instead, create a positive mantra, “A strong team excels together.” Now, make sure your actions and words support the new mantra.

Be Coachable. Take workshops, hire an executive coach, and read history. It will help you understand that you are not alone in your quest to be a strong and effective facilitator and leader. In addition, lifelong learning will help you develop the objectivity and compassion needed to work with people with different points of view.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She is now an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about becoming a strong and effective leader. The critical success factor I’ve experienced over and over in my almost 30 years of being an executive coach and facilitator is that those who excel as leaders develop excellent facilitation skills. These skills normally translate into excellent working relationships. Becoming a master facilitator takes work. If you’re stuck and unclear on what to say or do in difficult situations, contact me for a confidential conversation.

Want to be an influencer? It requires more than standing up and speaking up. Get your Eight Tips to Increase Your Ability to Influence

Build Confidence by Not Allowing Self-Doubt to Sabotage Your Career

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“Overcoming self-doubt requires believing and trusting in yourself … as you are … right now.” Jeannette Seibly

Have you ever wanted to do something and the “little voice in your head” said, “NO! You’ll fail! You can’t! You’re not smart enough! You’re too old! You don’t have what it takes to succeed?”

Everyone has self-doubts. They occur when fear or uncertainty creeps in! But don’t let your self-doubt become the predictor of your goals, career choices, or leadership.

Building confidence is an inside job and erases self-doubt. It’s developing a belief and a trust in yourself each day … where you are … right now.

7 Ways to Erase Self-Doubt and Build Confidence

  1. Replace Negative Self-Talk with Your Brags! Internal mind chatter often gets in everyone’s way, especially when attempting something new. To overcome this, complete the Brag! work in It’s Time to Brag! Business Edition. Wow! Look at what you’ve already achieved! Remember, no matter what you’ve accomplished in life … and you’ve already accomplished a lot … self-doubt can sabotage your career if you allow it! So now, before you second-guess yourself, again, offer your idea, manage team conflict, and/or ask your boss for that promotion and pay raise!
  2. Banish the Fear of Feeling You’re Not Good Enough. We all experience the “Imposter Syndrome” when not feeling confident, especially women. This happens regardless of all the credentials and other awards you’ve won! When it occurs, talk it out with your executive coach. Uncover the real reason for your fear (e.g., getting your boss’s approval, managing a difficult team member, hiring the right person, etc.).
  3. Be Willing to Learn Something New. Yes, everyone started their career “not knowing how to do or accomplish something!” However, the ones that succeeded were willing to set aside their ego, admit they didn’t know, and learn the basics. They were also ready to practice and become masters while working through mistakes! Remember, when you set aside your ego, you learn at a faster and more advanced level!
  4. It Doesn’t Need to be Perfect … Just Very Good. This can be difficult for successful people to grasp … and, it doesn’t mean overlooking mistakes. Also, it doesn’t mean accepting mediocrity. Remember, perfectionism creates unnecessary stress, team conflict, and missed milestones. So relax, trust in the process, and allow your team to work their magic!
  5. Use the “Rule of 3” to Make the Best Decision You Can. Create 3 must-haves for your project, new vehicle, or next job. Now, get three different quotes or create three options for fulfillment. When selecting a book editor, I remember I found three viable candidates and had each submit their proposal. Then, I decided on the one that met my criteria. Remember, the cheapest isn’t always the best one!
  6. Accept Negative Feedback Graciously. When you receive negative feedback, instead of allowing self-doubt to take hold, get the specifics of the issue. Be open to feedback. It’s how you improve. Ask, “What were your 2 specific concerns and why are these important?” Listen and learn. Now, incorporate these as appropriate. If you’re not willing to learn from negative feedback, your self-doubt will win!
  7. Just Because You Fail, It Doesn’t Mean You Should Stop Trusting or Believing in Yourself. Of course, there will be times you fail (we all do). But it may be time to get real. If you’re unwilling to take focused-actions designed to achieve the results, work with your executive coach for other options. For example, if you’re reluctant to sell, being a financial planner will not be a successful career choice today.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning international executive and family business management consultant, and keynote speaker. Recently, she was able to add another brag. She became an international Amazon Bestselling author of, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about erasing self-doubt. Everyone experiences self-doubt when faced with uncertainty, especially when attempting something new. Learning to erase these fears builds confidence now and guides you in future endeavors. Are you stuck and uncertain where to begin? Contact me for a confidential conversation.

Want to be an influencer? Have your ideas heard and valued by your boss and team? Get your Eight Tips to Increase Your Ability to Influence

 

5 Ways to Turn Stressful Family Gatherings into Fun, Positive Conversations!

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“The memories we make with our family either create future harmony or frustration.” Jeannette Seibly

Family traditions die hard … if ever … especially at the holiday table, where old conversations get retold over and over, usually at someone’s expense.

To transform these conversations, it takes the willingness to work through the resistance. Remember, gossiping, “stink eye,” and negative comments are bad habits. And, many of these have been handed down from generation to generation. It’s up to you to change them for positive conversations.

5 Tips for Fun, Positive Conversations with Family

Tip #1: Have everyone share what they are grateful for … include everyone. Example: I’m grateful for a good job and the ability to work from home.

Tip #2:  Have each person share something good about another person during dinner. Be sure to include everyone! Example: I’m impressed by your willingness to work and go to school at the same time.

Tip #3: Create a “Family Bingo Card” (google it) and have each person complete one. Then, have everyone share their results.

Tip #4: Turn gossip and negative comments about someone into a positive. For example: “Did you hear about xx getting canned from his second job?” Turn it around. “Did you talk with him and get his side of the story? You know that company can be a difficult one to work for.”

Tip #5: Have an electronic-free meal and table. Have everyone turn off their phone or electronic devices during the meal and stash them. Focus on the tips above.

These 5 tips are guaranteed to encourage fun, positive conversations! The bonus? You get to listen as the old conversations transform into new ones.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Recently, she was able to add another brag. She became an Amazon Bestselling author of her first novel, The Old Wooden Rocker … a family saga of hope for a better future. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about creating fun family get-togethers. Tis the season for family meals and get-togethers. While some enjoy being with family, according to a segment on CBS Sunday Morning, over 17M family feuds are occurring. Many of these are avoidable by creating fun, positive conversations about each other. Start by taking responsibility for how you talk about members of your family and encourage others to do the same. Want to know how? Contact me for a confidential conversation.

Leaders Today Must Increase Trust to Reduce Workplace Stress

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“Building trust as a leader requires a daily practice of mindful awareness.” Jeannette Seibly

Many leaders today are uncertain and confused by what they need to do to keep top talent.

The key is to be a trustworthy leader. When you are, you will reduce the workplace stress on your team members. They can trust you to not over-react to mistakes … be fair when handling conflict … and, support them in developing skills for their next job or career.

Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. Harvard Business Review

How to Build Trust and Reduce Stress

  1. Have Compassion. Empathy, optimism, and understanding can go a long way towards building trust. Team members will know that you care by what you say and do. Remember, over-the-top optimism can backfire … be positive without becoming a Pollyanna.
  2. Develop Mindful Awareness. Subtle gestures, words, and tone of voice (aka microaggressions) can diminish trust fast! Hire an executive coach to guide you in developing a positive and diverse workplace culture.
  3. Build Credibility. Use brags, share acknowledgments, and encourage the self-promotion of team members. This encourages them to trust their successes and understand the impact they have on others. In turn, they will trust your leadership.
  4. Self-Care. Take care of yourself. This may be the one area that is most often overlooked. When you take care of yourself, you set a positive tone for team members to develop trust in you as their leader. In turn, the team will relax, take better care of themselves, and create a health-focused workplace culture.
  5. Talk Straight. Conversations that make a positive difference are focused on feedback needed to achieve objectives and results.  Listen! Ask questions! Get them talking! These conversations are also “trust-building” opportunities to show that you are “there for them!”
  6. Walk the Talk. Practice doing what you say. If you’re a stickler for having team members arrive at meetings on time and prepared, you need to do so too.
  7. Be Fearless. Resolve conflicts or poor teamwork habits NOW. Your team members are watching to see if and how you’ll resolve these workplace saboteurs. How you handle these situations will either calm their stress levels or have them send out resumes.

©Jeannette Seibly 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. She has guided the creation of three millionaires and countless 6-figure income professionals for almost 30 years. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Recently, she became an Amazon Bestselling author of her first novel, The Old Wooden Rocker. Have questions? Need a speaker or facilitator? Contact Jeannette for a confidential conversation.

A Note from Jeannette about becoming a trustworthy leader. Trust is more important today than ever. If you’re a trusted leader, then team members’ stress levels will be low. But you need to develop “trust” over time and do the right things the right way each time. If you don’t, trust will disappear. Are you uncertain how to get started? Contact me for a confidential conversation.

Frequent Conversations Are Required to Achieve Intended Results

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“Frequent conversations that are productive stay focused on moving forward.” Jeannette Seibly

Have you ever wondered why we need frequent conversations to achieve intended results? Especially, if you’re a leader with too many demands.

Due to many team members working from home and frequent changes in business, staying focused and staying in communication can be hard.

And, the best way to keep everyone focused on the objectives and key results is through frequent conversations. It encourages progress, keeps everyone productive, and allows for innovative ideas.

How to Have Conversations that Achieve Intended Results

  1. Meet Weekly. When working on any project, meet every week. This encourages team members to get their work done and keeps everyone focused on the objectives and key results.
  2. Keep Meetings On-Point. Put together a short agenda. Review before starting the meeting. Remember, general meetings are a time to keep everyone updated, not a time to tell someone how to do their work. Effective meetings focus on the who, what, when, where, and why of a project.
  3. Use Check-Ins. Instead of meeting with the whole team, meet 1:1 with the team leader and/or team members to stay updated. Also, this is a good way to address specific issues and get resolutions faster.
  4. Create Accountability. At the start of each project, no matter how big or small, create the goal and milestones. Once done, assign each team member to their area of expertise to manage. Now, as a leader, have frequent conversations to review progress and stay updated on any changes.
  5. Stay in Communication. When a team member becomes confronted by an issue, don’t allow the person to isolate. It’s important for everyone to rally together as a team by using straight-talk conversations to help members move forward. And, if the issue is of a personal nature, offer assistance.
  6. Listen to Learn. Instead of listening to rebut (which most of us do), listen to learn. Ask questions. Don’t be afraid to request examples (e.g., show me). This keeps lines of communication open and avoids surprises.
  7. Brag! It’s meaningful to acknowledge each and every person with kudos and congrats on the steps taken and the results achieved. When you sincerely acknowledge someone, your results will magically improve!
  8. Give Meaningful Feedback. Instead of saying, “This needs improvement.” Say, “There are a couple of things I would recommend changing. Can I share them with you?” Then, keep it simple and on-point. Don’t tell them how to do it (unless they ask). Also, be open to their feedback regarding the changes you have asked to be made.
  9. Develop Trust. Trust is critical. It starts with straight talk. Say what you mean and mean what you say.

©Jeannette Seibly, 2021 All Rights Reserved

Jeannette Seibly is The Leadership Results Coach. During the past 29 years, she has guided the creation of three millionaires and countless 6-figure income professionals. Her brags include being an award-winning executive coach, management consultant, and keynote speaker. Do you have questions? Contact Jeannette for a confidential conversation.

A Note from Jeannette about having frequent conversations to achieve intended results. With many team members working remotely, it’s important for you to have frequent conversations with team members. If you don’t, it will negatively impact achieving intended results. If you want to learn how to manage conversations with a diverse and remote workforce, contact me for a confidential conversation. Your team and customers will thank you!